
FSL-201試験問題集合格させるのは2023年最新の認証済み試験問題
FSL-201試験問題でリアルに更新された問題PDF
Salesforce FSL-201 認定試験は、Field Service Lightning(FSL)の実装と構成における専門知識を証明したいプロフェッショナル向けに設計されています。FSLは、あらゆる規模のビジネスに対してフィールドサービス管理ソリューションを提供する強力なSalesforce製品です。この試験は、FSLの主要な機能、機能性、および実装のベストプラクティスに関する候補者の知識をテストします。
質問 # 55
A Consultant is helping Universal Containers define its mobile approach.
Which requirement would lead a Consultant to recommend the Salesforce Field Service mobile app instead of the Salesforce mobile app?
- A. Access to Lightning Knowledge articles
- B. Support service processes with custom Lightning Components
- C. Visibility of Technicians with geolocation tracking
- D. Manage mobile fields available through configuration
正解:A
質問 # 56
Which two scenarios are fully supported by Maintenance Plans?
Choose 2? answers
- A. Quarterly sales visits to a customer
- B. Weekly recurring appointments at 8:00 AM
- C. Appointments on the first Tuesday of the month
- D. Site inspections during the first week of the "year
正解:B、C
質問 # 57
Universal Containers has identified a business process in which a Customer Support Agent reviews an existing Work Order and needs to associate an additional part to the order for the Technician to successfully complete the job.
How should a Consultant support this process?
- A. Add a new Product Required to the Work Order.
- B. Add a new Product Required to the Work Type. 2
- C. Add a new Product Consumed to the Work Rule. Seer
- D. Add a new Product Consumed to the Work Order.
正解:B
質問 # 58
An organization needs to integrate Salesforce with an external system and is considering authentication options. The organization already has implemented SAML, using a third-party Identity Provider for integrations between other systems.
Which use case can leverage the existing SAML integration to connect Salesforce with other internal systems?
- A. Make Apex SOAP outbound integrations to external web services more secure.
- B. Make an API inbound integration from an external Java client more secure.
- C. Make formula fields with HYPERLINK() to external web servers more secure.
- D. A Make Apex REST outbound integrations to external web services more secure.
正解:C
質問 # 59
Universal containers technicians frequently need to request more parts from another inventory location when stock runs low.
How can universal container technicians achieve this for each product requested?
- A. Create a product consumed and a product request line item.
- B. Create a work order line item and a product request line item.
- C. Create a product request and a product request line item.
- D. Create a shipment and a product request line item.
正解:C
質問 # 60
which two features on the dispatcher console should the consultant use to visualize rules violating service appointments?
Choose 2 answers
- A. Gantt Map
- B. Gantz
- C. Appointment List
- D. Color Palettes
正解:B、C
質問 # 61
Universal Containers wants to allow Field Technicians to view work progress through the Work Order Line Item card in the Field Service mobile app. How can this be supported?
- A. Add the Work Order Line Items Related List to the Work Order Page Layout and assign the Layout to the Technician's profile.
- B. Create a custom Lightning Component that displays Work Order progress and deploy it to Technicians through salesforce1.
- C. Create a Report Chart that summarizes Work Order Line Items and add a link to the Lens on the Service Appointment Layout.
- D. Create a custom Visualforce page, add an external link from the Mobile app to view the page in the mobile browser.
正解:B
質問 # 62
Universal Containers wants to track when Technicians need to visit a customer site multiple times to resolve an issue.
How should a Consultant configure this using a single Work Order'
- A. Create a new Product Consumed for each site visit.
- B. Create a new Child Work Order for each site visit.
- C. Create a new Service Appointment for each site visit.
- D. Create a new Work Order Line Item for each site visit.
正解:C
質問 # 63
Which object can be used to share Service Appointments with Service Resources in Salesforce Field Service?
- A. Work Order
- B. Service Territory Member
- C. Service Territory
- D. User Territory
正解:B
質問 # 64
Geolocation tracking is enabled for Universal Containers's Technicians but should only apply to full-time employees.
How can geolocation tracking for contractors be disabled?
- A. Set the Geolocation Update Frequency field to zero for contractors.
- B. A Uncheck the Collect Service Resource Geolocation History field in Field Service Mobile Settings.
- C. Uncheck the Geocoding field on the Contractor's profile.
- D. Add the Exclude Technician from Geolocation Tracking permission to a permission set and assign it to contractors.
正解:D
質問 # 65
Northern Trail Outfitters' account is configured with Multi-Org to leverage two Salesforce CRM accounts. In the Cloud Kicks business unit they want to disconnect the sandbox instance and connect the production instance.
What additional configuration changes could be made to avoid any disruption of functionality?
- A. Rename and delete sandbox synchronized data extensions before connecting.
- B. Configure Multi-Org settings to account for two production instances in Setup.
- C. A Update query activities that reference the new synchronized data extensions.
- D. Manually remove existing user mappings, attribute mappings, and tracking subscriptions.
正解:C
質問 # 66
universal container want to dispatch group of service appointment to there technician the number of service appointment dispatched at the time varies among different services territories Which two settings should a consultant enable to ensure the service appointments?
are dispatched correctly?
- A. Set the number of services to drip feed on the service territories
- B. Enable sharing or dispatch service appointments
- C. Enable drip feed dispatching in field service settings
- D. Set the service appointment to dispatch in the field service settings
正解:A、C
質問 # 67
universal containers have a call center that responds to requests from
customers and schedules time for field service engineers (FSEs) to perform work on assets owned by the client. Call center agents are responsible for booking appointments Which permission set license should be assigned to the call center agents?
- A. FSL admin license
- B. FSL resource license
- C. FSL dispatcher license
- D. FSL agent license
正解:D
質問 # 68
Northern Trail Outfitters wants to query Marketing Cloud for send data across SMS, Push, and email.
What would a consultant recommend?
- A. Sent Data Views
- B. Tracking Extracts
- C. Send Logs
- D. Contact History
正解:C
質問 # 69
Universal Containers wants their Field Technicians to indicate if any of their Service Appointments are at risk of not being completed on time. They would like for this to be achieved on a mobile device using a Quick Action. What should a Consultant recommend to achieve this requirement?
- A. Update the Service Appointment Status field.
- B. Update the Service Appointment Chatter feed.
- C. Update the Service Appointment field "In Jeopardy."
- D. Reschedule the Service Appointment for later.
正解:B
質問 # 70
Universal Containers provides installation, repair, and consulting services. When Technicians complete the work, they need to provide different reports for the installation, repair, and consulting services. Which two configurations should a Consultant recommend to meet this requirement? Choose 2 answers
- A. Product Templates
- B. Work Types
- C. Assets
- D. Service Report Templates
正解:B、D
質問 # 71
Northern Trail Outfitters received a complaint today from a customer who received an email after unsubscribing last week. Today's email was sent using Marketing Cloud Connect (MCC), though last week was sent when an external system dropped a file on the Marketing Cloud SFTP and triggered a User-Initiated Send through an automation.
What could be the reason the customer received the email through MCC?
- A. The previous send used Email Address as a Subscriber Key.
- B. The previous send's user needed to have edit permissions in Salesforce.
- C. Email Opt Out is only updated if the send originates in Salesforce.
- D. The Email Opt Out field needs to be added to the Contact Page Layout.
正解:A
質問 # 72
Technician often need to generate reports in customer language
Which configuration should the consultant recommend to meet the requirements?
- A. Update the default language of the organization
- B. Add the language field to the contact page layouts
- C. Add the service report language field to the work order page layout
- D. Update the language of the current user
正解:C
質問 # 73
An analytics team wants to get real-time updates on transactional email metrics, specifically Sent and NotSent, to ensure they are fulfilling a legal obligation due to the nature of their messages.
What method should be suggested in this scenario?
- A. Platform Events API
- B. Event Notification Service
- C. Data View Export with every send
- D. Data Retrieves on the Send Object
正解:B
質問 # 74
universal containers is evaluating a strategy for reducing the cost of service using automated scheduling Which toe approaches will contribute to this goal?
Choose 2 answers
- A. reduced number of territories
- B. reduced overtime per work order
- C. reduced work orders per shift
- D. reduced travel time per work order
正解:B、D
質問 # 75
Universal Containers wants service managers to quickly Identify location and status changes in the lifecycle of a specific component in a customer's install base.
What should a Consultant utilize to track the lifecycle?
- A. A Product related list on Assets
- B. Field History Tracking on Assets
- C. A Work Order related list on Assets
- D. Custom fields for change tracking on Assets
正解:A
質問 # 76
A customer's enterprise architect has identified requirements around caching, queuing, error handling, alerts, retries, event handling, etc. The company has asked the Salesforce integration architect to help fulfill such aspects with their Salesforce program.
Which three recommendations should the Salesforce integration architect make?
Choose 3 answers
- A. Message transformation and protocol translation should be done within Salesforce.
Recommend leveraging Salesforce native protocol conversion capabilities as middle watools are NOT suited for such tasks - B. Transform a fire-and-forget mechanism to request-reply should be handled bymiddleware tools (like ETL/ESB) to improve performance.
- C. Event handling in a publish/subscribe scenario, the middleware can be used to route requests or messages to active data-event subscribers from active data-event publishers.
- D. Event handling processes such as writing to a log, sending an error or recovery process, or sending an extra message, can be assumed to be handled by middleware.
- E. Provide true message queueing for integration scenarios (including orchestration,process choreography, quality of service, etc.) given that a middleware solution is required.
正解:C、D、E
質問 # 77
Which two features on the Dispatcher Console should the Consultant use to visualize Rule Violating Service Appointments? Choose 2 answers
- A. Gantt
- B. Gantt Map
- C. Appointment List
- D. Color Palettes
正解:A、C
質問 # 78
universal container wants to make to easier for its managers to monitor prevention maintenance work order using dispatcher console Which two filtering options should manager use to find the appropriate work order?
Choose 2 answers
- A. The dispatcher console MAO and filter the list to show only desired service appointment
- B. The prevention maintenance Gantt and filter the list to show only desired work orders
- C. The dispatcher work order polygons and filters the list to show only desired service appointment
- D. The dispatcher console appointment list and filter the list to show only desired service Appointment
正解:A、D
質問 # 79
Which three objects are associated with the work type?
Choose 3 answers
- A. Resource
- B. Skills
- C. Products
- D. Article
- E. Service appointment
正解:B、C、D
質問 # 80
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試験は、Field Service Lightning製品を理解し、Salesforceエコシステムにどのように適合するかを含め、さまざまなトピックをカバーしています。Field Service Lightningの設定と構成、作業指示とサービスアポイントの管理、および他のSalesforceアプリケーションとの統合を含みます。受験者は、Salesforceの管理と構成についての確固たる理解、およびサービス業界とその関連プロセスに関する理解を持っている必要があります。Salesforce FSL-201認定は、Salesforceエコシステムでキャリアを進め、Field Service Lightningの専門知識を示したい専門家にとって貴重な資格です。
合格させる保証付き無料クイズ2023年最新の実際に出ると確認されたSalesforce:https://jp.fast2test.com/FSL-201-premium-file.html
無料Field Service Lightning program FSL-201究極の学習ガイド:https://drive.google.com/open?id=1nDmEBC7igW81s-zpTdzarVSOQkzF6pd5