[2023年07月12日] 最新のFSL-201試験の的確なSalesforce - Implementing Field Service LightningのPDF問題
FSL-201試験問題を練習するならFast2test顕著なSalesforce - Implementing Field Service Lightning試験練習問題集
Salesforce FSL-201試験は、105分で完了しなければならない60個の多肢選択問題から構成されています。この試験は、Field Service Lightning Administration、Field Service Lightning Mobile App、Field Service Lightning Managed Package、Field Service Lightning Optimizationなど、さまざまな分野での候補者の知識とスキルを検証します。
Salesforce FSL-201 認定試験は、60問の多肢選択問題からなり、105分以内に解答する必要があります。試験はSalesforceによって実施され、オンラインまたはテストセンターで受験することができます。候補者は、合格点である68％以上を獲得する必要があります。
質問 # 52
Universal Containers has discovered that many of its Technicians' initial visits require a return visit to complete the work.
Which two approaches should a Consultant recommend to accurately track these visits?
Choose 2 answers
- A. Create a new Service Appointment on the original Work Order.
- B. Reschedule the Work Order for the new date.
- C. Create a new Work Order and Service Appointment.
- D. Reschedule the Service Appointment for the new date.
正解：C、D
質問 # 53
technicians at Universal container use the field service lightning mobile app at a customer site. After completing th3 work technician updates the service appointment status to complete and save the records. Dispatcher see the appointment as dispatched on the console instead of seeing the complete status update Which two troubleshooting steps should a consultant take to resolve the issue?
Choose 2 answers
- A. Verify the dispatcher ran the service appointment data job
- B. Review service appointment automation
- C. Investigate work order life cycle
- D. Conform the technician mobile device is online
正解：B、D
質問 # 54
Universal Containers wants to represent and track a Bill of Material (BoM). What should a Consultant recommend?
- A. Use a custom object to model the BoM.
- B. Use Assets and define a hierarchy.
- C. Use an ERP to manage the BoM.
- D. Use Products and add to an Order.
正解：B
質問 # 55
Universal Containers is implementing Work Order Management to better support its clients.
Which two approaches should the Consultant consider to create work skills for the Service Resources?
Choose ? answers
- A. Create the work skills using the FSL Lightning Managed Package wizard. Assign the skills to Service Resources. Add the skill to Work Types and Work Orders.
- B. Create the work skills using the FSL Lightning Web Component. Assign the skills to Service Resources. Add the skill to Work Types and Work Orders.
- C. Create the work skills using Setup. Manually as Resources.
- D. Create the work skills using the Guided Setup wizard. Assign the skills to Service Resources using Guided Setup.
正解：C、D
質問 # 56
Northern Trail Outfitters submits orders to the manufacturing system web-service. Recently, the system has experienced outages that keep service unavailable for several days.
What solution should an architect recommend to handle errors during these types of service outages?
- A. A Use Platform Event replayld and custom scheduled Apex process to retrieve missed events.
- B. Use @future jobld and custom scheduled apex process to retry failed service calls.
- C. Use middleware queuing and buffering to insulate Salesforce from system outages.
- D. Use Outbound Messaging to automatically retry failed service calls.
正解：C
解説：
https://developer.salesforce.com/docs/atlas.en-us.platform_events.meta/platform_events/platform_events_api_considerations.htm
質問 # 57
How should a Consultant configure Salesforce Field Service to ensure agents and dispatchers can quickly create Work Orders with the appropriate materials?
- A. Create Work Types with Products Required.
- B. Create Work Types with Work Order Line Items.
- C. Create Work Types and Locations.
- D. Create Work Types with Products Consumed.
正解：A
質問 # 58
A customer wants to create a loyalty program by identifying all subscribers who clicked on a link within any email sent within the last six months.
What should be recommended7
- A. Create and execute a Tracking Extract.
- B. Create and execute a Subscriber Engagement report.
- C. Create and execute a Data Filter on the Click data view.
- D. Create and execute a SQL Query against the _Click data view.
正解：D
質問 # 59
Universal Containers performs multi-staged jobs, where the second job can only begin after completion of the first job. How should a Consultant recommend implementing this process?
- A. Create two Service Appointments, set the Related Service Appointment and Time Dependency.
- B. Create one Service Appointment with the total duration of the two jobs and assign two Resources.
- C. Create one Service Appointment and schedule it to two different Resources.
- D. Create two Service Appointments and schedule them to the same Resource.
正解：A
質問 # 60
Universal Containers would like to engage Contractors and Customers directly in their Field Service Solution. Which three options will provide read, write and edit access to Works Order objects? Choose 3 answers
- A. Chatter Files Connect
- B. Customer Communities Plus
- C. Partner Communities
- D. Customer Communities
- E. Chatter Customer Groups
正解：B、C、D
質問 # 61
Northern Trail Outfitters wants to use Salesforce as a front end for creating accounts using the lead-to-opportunity process.
1. An order is created in Salesforce when the opportunity is closed and won, but the back-end ERP system is the data master for order,
2. Customer wants to be able to see within Salesforce all the stages of order processing like Order Created, Order Shipped, Order Paid that are within the retention window.
Which two message durability considerations should an Integration Architect make when designing a solution to meet these business requirements?
Choose 2 answers
- A. High-volume event messages are stored for 24 hours (one day).
- B. When subscribing to Salesforce Event bus, ReplaylD is used with a value of -2 to be able to see old and new events.
- C. When subscribing to Salesforce Event bus, ReplaylD is used with a value of -1 to be able to see new events.
- D. High-volume event messages are stored for 72 hours (three days).
正解：B、D
解説：
https://developer.salesforce.com/docs/atlas.en-us.api_streaming.meta/api_streaming/using_streaming_api_durability.htm
質問 # 62
Universal Containers (UC) is using Field Service and has customer meetings at UC's offices. When booking meetings, they would like them to begin on hour, every hour, between 9am-5pm. How can this be achieved?
- A. Use Multiple Operating Hours with Slots for each hour.
- B. Use Territory-specific Operating Hours.
- C. Use Exact Appointments on the Work Types.
- D. Use Customer Operating Hours.
正解：B
質問 # 63
Which object can be used to share Service Appointments with Service Resources in Salesforce Field Service?
- A. User Territory
- B. Work Order
- C. Service Territory
- D. Service Territory Member
正解：D
質問 # 64
Universal Containers is looking to implement Entitlement Management to meet the following requirements:
1) Any employee from the customer account is eligible for support.
2) Specific purchased products are eligible for support.
What Objects should be set up for Entitlement Management?
- A. Contracts and Assets
- B. Accounts and Service Contracts
- C. Contacts and Service Contracts
- D. Accounts and Assets
正解：B
質問 # 65
A call center manager uses a custom dashboard to track Case related metrics. The manager wants a component to display the number of closed Cases in real time.
What type of event should be used to meet this requirement?
- A. Push Topic Event
- B. Platform Event
- C. Generic Event
- D. Change Data Capture Event
正解：A
解説：
https://developer.salesforce.com/docs/atlas.en-us.api_streaming.meta/api_streaming/pushtopic_events_intro.htm
質問 # 66
universal containers wants to provide a view of emergency work that is only visible to dispatchers What should the consultant do to meet the requirement?
- A. Custom lightning component
- B. Custom list view
- C. Custom gantt filter
- D. Custom report in a private report folder
正解：C
質問 # 67
A Technician at Universal Containers (UC) is responsible for servicing multiple Assets at a customer site during a single visit. UC wants to minimize impact for the customer and consolidate work for its Technician.
What should the Consultant recommend to meet this requirement?
- A. Create a single Work Order with Work Order Line Items for each Asset, each with a Service Appointment.
- B. Create designated Time Slots to ensure appropriate time is held to accommodate these types of visits.
- C. Create and schedule a Service Appointment with a single Work Order with Work Order Line Items for each Asset.
- D. Create and schedule independent Work Orders for each Asset, each with a Service Appointment.
正解：C
質問 # 68
Universal Containers wants to reduce field service-related costs by cutting overtime pay and fuel expenses for internal employees when scheduling all Service Appointments.
Which two customizations should the Consultant recommend to meet this requirement?
Choose 2 answers
- A. Create a new Scheduling Policy that includes Service Objectives in this order: ASAP, Resource Priority, Skill Level, Preferred Service Resource, Minimize Travel, Minimize Overtime.
- B. Select the new policy as the Scheduling Policy for the Scheduled Optimization Job.
- C. Create a custom Quick Action for Booking Appointments and Candidates that use the new Scheduling Policy.
- D. Create a new Scheduling Policy that includes Service Objectives in this order: Minimize Overtime, Minimize Travel, Preferred Service Resource, Skill Level, Resource Priority, ASAP.
正解：B、D
質問 # 69
Service resources at Universal Containers (UC) frequently work in more than one service territory. The current scheduling policy looks only at primary territory. While UC still wants the optimizer to use the service resource's primary territory when scheduling, UC also wants the scheduling policy to look at the resource's secondary service territories.
Which two scheduling policy changes should a Consultant recommend?
Choose 2 answers
- A. Deselect Working Location Enable Primary on the Working Territories Work Rule.
- B. Select Working Location Enable Primary on the Working Territories Work Rule.
- C. Remove the Match Territory Work Rule.
- D. Include the Match Territory Work Rule.
正解：B、C
質問 # 70
Northern Trail Outfitters uses a custom Java application to display code coverage and test results for all of their enterprise applications and is planning to include Salesforce as well.
Which Salesforce API should an Integration Architect use to meet the requirement?
- A. SOAP API
- B. Metadata API
- C. Analytics REST API
- D. Tooling API
正解：D
解説：
https://developer.salesforce.com/docs/atlas.en-us.api_tooling.meta/api_tooling/tooling_api_objects_apexcodecoverage.htm
質問 # 71
Universal Containers wants to implement Service Level Agreements (SLA) for Work Orders.
Which three considerations should the Consultant take into account?
Choose 3 answers
- A. A single Milestone can be added to both Case and Work Order Entitlement Processes.
- B. A new Entitlement Process requires selecting a single Entitlement Process Type.
- C. Milestones for Work Orders can be configured in Setup.
- D. An Entitlement Process must be applied to both Cases and Work Orders.
- E. Milestones for Work Orders can be set up from the metadata API.
正解：A、B、E
質問 # 72
An architect decided to use Platform Events for integrating Salesforce with an external system for a company.
Which three things should an architect consider when proposing this type of integration mechanism?
Choose 3 answers
- A. External system needs to have the same uptime in order to be able to keep up with Salesforce Platform Events.
- B. Salesforce needs to be able to store information about the external system in order toknow which event to send out.
- C. To subscribe to an event, the integration user in salesforce needs read access to theevent entity.
- D. To publish an event, the integration user in salesforce needs create permission on the event entity.
- E. Error handling must be performed by the remote service because the event is effectively handed off to the remote system for further processing.
正解：C、D、E
質問 # 73
Which two configurations can companies add to brand the Field Service mobile app?
- A. Company address
- B. Company Colors
- C. Company style sheets
- D. Company logo
正解：B
質問 # 74
A customer's enterprise architect has identified requirements around caching, queuing, error handling, alerts, retries, event handling, etc. The company has asked the Salesforce integration architect to help fulfill such aspects with their Salesforce program.
Which three recommendations should the Salesforce integration architect make?
Choose 3 answers
- A. Event handling in a publish/subscribe scenario, the middleware can be used to route requests or messages to active data-event subscribers from active data-event publishers.
- B. Message transformation and protocol translation should be done within Salesforce.
Recommend leveraging Salesforce native protocol conversion capabilities as middle watools are NOT suited for such tasks - C. Event handling processes such as writing to a log, sending an error or recovery process, or sending an extra message, can be assumed to be handled by middleware.
- D. Provide true message queueing for integration scenarios (including orchestration,process choreography, quality of service, etc.) given that a middleware solution is required.
- E. Transform a fire-and-forget mechanism to request-reply should be handled bymiddleware tools (like ETL/ESB) to improve performance.
正解：A、C、D
質問 # 75
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試験問題と解答はFSL-201学習ガイド問題解答：https://jp.fast2test.com/FSL-201-premium-file.html
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