CRT-251PDF問題集で2022年05月23日最近更新された問題
CRT-251試験問題有効なCRT-251問題集PDF
Salesforce CRT-251 認定試験の出題範囲：
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質問 197
Sales directors at Northern Trail Outfitters (NTO) need access to edit opportunity fields in the case of last minute updates once the sales stage reaches Negotiation/Review; however, sales representatives should not have editing rights at that stage. Which solution should the consultant advise?
- A. Change the field level security for the sales representatives to restrict field access based on the sales stage.
- B. Create a validation rule to enforce field access based on the sales stage and a custom permission.
- C. Create a workflow rule to enable field access for the sales directors based on sales stage.
- D. Modify the profile for sales directors to enable the "Modify All" object permission for the opportunities.
正解: B
質問 198
Northern Trail Outfitters has organization-wide defaults set to private. Sales representatives own the accounts and want to collaborate with relevant people from other departments ( E. g. marketing and finance).
Collaborating team members must be able to access and report on relevant dat a. Which two solutions should be recommended?
- A. Use manual sharing on account to share specific record.
- B. Use account team to share records with relevant people
- C. Use Chatter to share records with relevant people
- D. Use Opportunity team to share records to relevant people
正解: B,D
質問 199
Cloud Kicks is preparing to deploy its configurations. The chosen release date is during a Salesforce Release window. The current configuration is in Non-Preview Sandbox.
Which two strategies should a consultant recommend?
Choose 2 answers
- A. Test new configurations in a preview sandbox
- B. Deploy after the Salesforce Release.
正解: A,B
質問 200
Cloud Kicks to see how many closed won opportunities a campaign has generated over last 30 days. They have implemented a campaign influence model that uses the primary campaign source. Which two steps are needed to meet this requirement using standard functionality? Choose 2 answers
- A. Add child campaigns of the primary campaign source automatically if the child campaigns have an end date that falls before the opportunity close date.
- B. Add campaigns to opportunities when the campaign is related to a contact that is assigned a contact role on the opportunity prior to the close date.
- C. Have the administrator specify a timeframe that limits the time a campaign can influence an opportunity after the campaign first associated date and before the opportunity created date.
- D. Have the administrator define rules for campaigns to automatically add opportunities and then lock after 30 days.
- E. Have representatives populate a field on the opportunity record with the dollar amount of expected revenue from the campaigns that influenced the opportunity.
正解: A,B
質問 201
Cloud Kicks (CK) uses a sales model where pre defined groups of reps work collaboratively on Accounts. Each group is also responsible for specific Accounts. CK has organization wide default access set to Public Read/1 for Accounts. CK discovered this caused issues with data quality where reps edited Accounts outside their scope responsibility. CK wants to allow reps to view any Account, but restrict editing to only reps who are responsible for those specific Accounts.
Which two steps should a consultant recommend to allow reps to continue to collaborate while eliminating incorrect edits?
Choose 2 answers
- A. Create an Account sharing rule to grant Read/Write access to all Accounts.
- B. Enable Account Teams to allow owners to grant Read/Write access.
- C. Change Account organization-wide defaults to Public/Read-Only.
- D. Change Account organization-wide defaults to Private.
正解: B,C
質問 202
An executive at Cloud Kicks (CK) has asked its admin to create a diagram to show the high-level process areas within the business. CK plans to use the diagram to show the context of a new area of the business within the overall business.
What should the admin create to meet this requirement?
- A. Suppliers, Imports, Processes, Outputs, Customers (SIPOC) Diagram
- B. Value Stream Map
- C. Capability Model
- D. Strengths, Weaknesses, Opportunities, Threats (SWOT) Diagram
正解: A
質問 203
A consultant has conducted Discovery sessions with Cloud Kicks stakeholders and is ready to start gathering use cases for Sales Processes.
Which two groups should provide content for the use cases?
Choose 2 answers
- A. Executives
- B. Finance team
- C. Sales operations
- D. Sales reps
正解: C,D
質問 204
As part of Enterprise Territory management implementation, Cloud Kicks wants the user to manually search for territory in an active territory model and assign to Opportunities.
Which approach should the Consultant suggest to meet this requirement?
- A. Create Apex class code to assign territories to open Opportunities.
- B. Enable sharing access to the account to assign any active territory to Opportunities.
- C. Use the default Enterprise Territory Management to provide access to assign any active territory to the Opportunity.
- D. Update the Profile with the "Manage Territory" permission.
正解: C
質問 205
Cloud Kicks has just completed a Sales Cloud implementation and the marketing team is creating campaigns. Cloud Kicks wants to gain feedback on the implementation. What should the Consultant recommend?
- A. Complete a post-mortem
- B. Sign off on the Statement of work
- C. Upgrade to the latest Salesforce release
- D. Undergo training
正解: A
質問 206
When case assignment rules are being set up, in which two places should cases be assigned? (Choose two.)
- A. Profile
- B. User
- C. Queue
- D. Contact
正解: B,C
質問 207
Northern Trail Outfitters' sales manager noticed the lead conversion ratio styled the same for the healthcare industry even though the lead creation increased. Which reporting tool should resolve the issue?
- A. Report on leads by source.
- B. Report on lead lifetime by industry
- C. Campaign dashboard by industry
- D. Industry performance dash board
正解: B
質問 208
Universal Containers wants to help sales reps handle phone calls with prospective customers more efficiently Which tool should the consultant recommend?
- A. Order Management
- B. Open CTI
- C. Entitlements
- D. Activity Capture
正解: D
質問 209
Leads created from the "Contact Us" form on the Northern Trail Outfitters' website are not being followed-up on in a timely manner. Management wants to be notified when a lead has NOT been followed-up within 24 hours if being submitted. Which action should be recommended?
- A. Notify using publisher action
- B. Send an email using lead escalation rule
- C. Notify using Chatter on leads
- D. Send an email using time-based workflow
正解: D
質問 210
What actions can a consultant take during the project planning phase to ensure client stakeholder goals are met? Choose 2 answers
- A. Create scheduled dashboard to be sent weekly to all stakeholders.
- B. Ensure the project key performance indicators are profitable
- C. Acquire the client stakeholders' key performance indicators.
- D. Establish a stakeholder committee and meeting schedule.
正解: C,D
質問 211
Universal Containers supports two lines of business: shipping and freight. Thesales cycle for freight deals is more complex and involves more stages than the shipping sales cycle.
Which solution should a consultant recommend to meet these business requirements?
- A. Create different record types and sales processes for each line of business, and assign different sales processes to each page layout.
- B. Create different record types and sales processes for each line of business, and use workflow field updates to assign stages.
- C. Create different record types and sales processes for each line ofbusiness, and assign different stages to each page layout.
- D. Create different record types and sales processes for each line of business, and assign different page layouts to each record type.
正解: D
質問 212
The sales director does not want users viewing each other's Opportunities, but wants users to check to see that the Account does not already exist prior to creating a new Account. Which Organization-Wide Default should the Consultant recommend?
- A. Set Account t and Opportunity to Private.
- B. Set Account to Public Read Only, and Opportunity to Public Read Only.
- C. Set Account to Public Read/Write, and Opportunity to Private.
- D. Set Account to Public Read/Write, and opportunity to Controlled by Parent
正解: C
質問 213
Users at Cloud Kicks (CK) say the global search is returning too many results when searching for contacts. CK's admin confirmed that users have the correct permissions and record access to the contacts they want to see.
What should a consultant recommend to yield better search results?
- A. Use quotation marks operator around contact's first and last name.
- B. Use parentheses operator to limit search to the Contacts object.
- C. Add company name next to contacts full name in the search window.
- D. Add LIKE keyword next to contact's full name in the search window.
正解: C
質問 214
Northern Trail Outfitters (NTO) wants to utilize opportunities to track and report customer subscriptions to its online magazinE. Payments can be made using the following methods: * In full (all at one time) * Weekly * Monthly * Quarterly How should this solution be implemented?
- A. Use contracts with a lookup to opportunity object
- B. Enable schedules on opportunity object
- C. Enable schedules on product object
- D. Use assets with a lookup to opportunity object
正解: C
質問 215
Northern Trail Outfitters (NTO) wants to implement a website for a new product launch. The site should be publicly available, allow visitors to submit requests for information, and be managed by the non-technical marketing team. What solution should the consultant recommend?
- A. Force.com Sites
- B. Salesforce1 Sites
- C. Customer Community
- D. Site.com
正解: D
質問 216
Universal Containers has four product lines, each with its unique sales cycle. Once the prospect is qualified, the sales reps should follow the product-specific sales cycle.
Which two actions should a consultant recommend to meet these requirements?
Choose 2 answers
- A. Implement sales processes that map to each Opportunity record type.
- B. Create Opportunity record types for each product line.
正解: A,B
質問 217
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