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無料Salesforce CRT-251試験問題と解答
Salesforce CRT-251（Salesforce Certified Sales Cloud Consultant）認定試験は、Salesforce Sales Cloudの専門知識を証明することを目指す個人にとって高く評価されています。最も人気のあるクラウドベースのCRMプラットフォームの1つであるSalesforceは、すべての規模の企業が営業プロセスと顧客データを管理するために広く使用されています。
Salesforce CRT-251 認定試験は、営業クラウドコンサルティングに特化したプロフェッショナル向けに設計されています。この試験は、顧客ニーズに合わせた営業クラウドソリューションを設計・実装するために必要なスキルと知識を測定します。認定試験は、営業プロセス、リード管理、商談管理、予測、コラボレーション、レポートとダッシュボードなど、幅広いトピックをカバーしています。また、試験では、特定のビジネス要件を満たすために Salesforce CRM を設定・カスタマイズするためのベストプラクティスについても評価されます。さらに、試験では、営業クラウドコンピューティングの最新のトレンドや技術に関する候補者の知識も試されます。
質問 # 122
Northern Trail Outfitters (NTO) wants to boost the importance of its sales stages and their role in NTO's sales methodology; they also want to enhance the precision of their sales forecast.
How should the steps in the sales process be mapped so NTO's requirements are met?
- A. Map forecast probability to opportunity probability; assign appropriate sales stage.
- B. Map appropriate sales stage to opportunity stage; assign accurate forecast probability.
- C. Map sales probability values to forecast categories; assign sales stages accurate percentages.
- D. Map opportunity stages to forecast categories; assign accurate probability to each stage.
正解：D
質問 # 123
Universal Containers has a marketing team set up as a public group. A sales representative would like to engage the marketing team on one opportunity.
What should the sales representative do to ensure the marketing team can access the opportunity?
- A. Add the public group to an opportunity queue.
- B. Add the public group to the opportunity team.
- C. Manually share the record with the public group.
- D. Change the opportunity owner to the public group.
正解：C
質問 # 124
Universal Containers plans to implement lead management functionality for channel sales representatives who need to push pre-qualified leads to their partners. Partners need the ability to access and update the leads assigned to them. Which solution should a consultant recommend for this scenario?
- A. Add the leads tab to the Partner Community and configure partner profiles to access leads.
- B. Create a task for a partner when a new lead is created and assign the task to the partner in the Partner Community.
- C. Create a customized site where partners can self-register and access their leads.
- D. Configure a separate leas record type and page layout for the Partner Community.
正解：A
質問 # 125
What are two capabilities of Data Loader? Choose 2 answers
- A. Runs one-time or scheduled data loads
- B. Prevents importing duplicate records
- C. Extracts organization and configuration metadata
- D. Exports field history data
正解：A、D
質問 # 126
Cloud Kicks wants sales representatives to be able to share key documents directly with customers who are not Community users. Which Salesforce feature satisfies this requirement?
- A. CRM Content
- B. Chatter Links
- C. Documents
- D. Attachments
正解：A
質問 # 127
Universal Containers (UC) wants to make it easier for sales reps to log their customer interactions, such as emails and events, directly from their email and calender applications. UC wants to report on these activities in Salesforce.
Which two actions should the consultant recommend?
Choose 2 answers
- A. Log emails with records in Salesforce from Outlook or Gmail.
- B. Implement Inbox to sync Outlook or Gmail calender events.
正解：A、B
質問 # 128
A marketing department that runs many concurrent campaigns has specified that the influence timeframe for a campaign is 60 days. What is the impact on the campaign influence for opportunities when a contact is associated to an opportunity in a contact role?
- A. Sales reps can choose which campaigns created within the last 60 days should be added to the campaign influence related list.
- B. All campaigns created within the last 60 days will be added to the campaign influence related list.
- C. Campaigns in which a contact became a member within the last 60 days will be associated and displayed in Campaigns with Influenced Opportunities Report.
- D. All contacts associated with campaigns will be added to the campaign influence related list.
正解：C
質問 # 129
A consultant is implementing a new instance of Sales Cloud for Cloud Kicks (CK). CK has a global sales presence, supporting a customer base throughout the world.
Which approach should the consultant recommend for setting up an account hierarchy structure?
- A. Global account structure with one global account and all contacts and opportunities linked
- B. Location-specific account structure without account hierarchies
- C. Global account structure without account hierarchies
- D. Location-specific account structure with account hierarchies
正解：B
質問 # 130
What are two considerations for enabling multiple currencies at Cloud Kicks? Choose 2 answers
- A. When multi-currency is enabled, changes to exchange rates update the converted amount on all records except closed opportunities.
- B. The multi-currency enablement process is irreversible.
- C. The primary currency is automatically displayed in parentheses when using multi-currency.
- D. Accounts, Opportunities, Leads, Cases, and Opportunity Product Schedules support multi-currency reporting.
正解：C、D
質問 # 131
Cloud Kicks (CK) frequently has multiple sales reps who collaborate on an opportunity. CK needs Salesforce to allocate credit to each sales rep to track against a sales quota.
Which Salesforce feature should the consultant use to meet this requirement?
- A. Sales Analytics
- B. Opportunity Splits
- C. Collaborative Forecasting
- D. Custom Metadata
正解：B
質問 # 132
A Sales Rep at Cloud Kicks has a requirement to have access to all child Accounts of the Accounts they own. The Organization-wide Default setting for Account is private. What happens if a user has access to a parent Account?
- A. The user will access to All Accounts if "Grant Access using Hierarchies" is enabled.
- B. Access can be granted by setting up a sharing rule via Account Hierarchy.
- C. The user will have access to child Account records.
- D. Access to child Account will need to be manually added.
正解：C
質問 # 133
Cloud Kicks (CK) has a private Opportunity sharing model and leverages Opportunity teams to extend sharing. Occasionally, a team member's access needs to be removed due to changes in sales structure.
How can CK revoke Opportunity team access on an ad-hoc basis?
- A. REVISE
- B. REVISEC. Remove the user's Opportunity team member.
- C. Remove the Opportunity team related list from page layouts.
正解：C
質問 # 134
The Cloud Kicks sales team needs to utilize the Salesforce mobile app feature to view, create, or update opportunities, but the internet is unavailable on their Android and iOS mobile devices.
Which two actions should the consultant recommend working around the issue?
Choose 2 answers
- A. Enable caching in Salesforce.
- B. Enable the system permission to store offline data in Salesforce.
- C. Enable the connect offline feature in Salesforce.
- D. Enable offline create, edit, and delete in Salesforce.
正解：A、D
質問 # 135
The VP of Sales at Universal Containers requested that "Verbal Agreement" is added as a new opportunity stage. The administrator added this new picklist value to the stage field, but found that the new value was not available to users.
What should the administrator do?
- A. Add the new value to the appropriate sales process.
- B. Ensure the limit of 10 stage values was not exceeded.
- C. Ensure the new value was marked as active.
- D. Add the new value to the appropriate record type.
正解：A
質問 # 136
Cloud Kicks has a complicated sales process and is currently using 12 stages for Opportunities. Sales representatives often have difficulties deciding when to move Opportunities through the various stages. Which solution should the Consultant recommend?
- A. Use Path to provide guidance for key Opportunity stages
- B. Advise sales representatives to post on Chatter so the sales team can collaborate to move Opportunities along the pipeline quickly
- C. Configure a dashboard that shows Opportunities that have not moved stage for 30 days, and provide training to those Opportunities owners.
- D. Use Process Builder to send emails to sales representatives when Opportunities reach key stages, providing detailed information on what they need to do move the Opportunities to the next stage(s).
正解：A
質問 # 137
Universal Containers wants to help sales reps handle phone calls with prospective customers more efficiently Which tool should the consultant recommend?
- A. Entitlements
- B. Order Management
- C. Open CTI
- D. Activity Capture
正解：D
質問 # 138
Universal Containers sells products that require frequent collaboration with the same team of individuals who play a key role in closing deals. The lead sales representative determines the level of access for each of the collaborating team members on an opportunity.
Which solution should a consultant recommend to facilitate the collaboration of the lead sales representative and team members?
- A. Create public groups for extended team members and allow the sales representative to assign manual sharing on their opportunities.
- B. Enable Chatter to have the lead sales representative facilitate collaboration through sales team swarming.
- C. Define a sharing rule for each lead sales representative to assign appropriate access for all extended team members.
- D. Configure default opportunity teams for all lead sales representatives with team selling enabled.
正解：D
質問 # 139
A customer notices a large increase in leads created overnight which exceed the daily limits. Upon examination, the leads appear to be created by bots. The Customer uses a standard web-to-lead from without safeguards in place to limit spam on forms.
What should the consultant recommend as the first line of defense before republishing the form?
- A. Select Require reCAPTCHA Verification in Web-to-Lead settings.
正解：A
質問 # 140
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