CRT-251のPDF問題集リアル2025最近更新された問題
リリースSalesforce CRT-251更新された問題PDF
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質問 # 76
A Sales Cloud consultant is working on an implementation that has multi-currency, multi-language and region-specific sales processes and workflows. Which two actions are essential for optimizing user adoption? Choose 2 answers
- A. Employing realistic training data in the corporate standard currency
- B. Customizing the training curriculum for each specific region
- C. Communicating the training plan well in advance of training start date
- D. Developing only a standardized, global training curriculum for all users
正解：B、C
質問 # 77
Cloud Kicks has decided to implement Sales Cloud Einstein. After setting up Sales Cloud Einstein, a consultant finds some of the features are not enabled.
What are two steps the consultant can take to troubleshoot the issue?
Choose 2 answers
- A. Validate the Connected App Details.
- B. Verify Integration User Profile Details
- C. Check Sales Cloud Einstein permission set assignments.
- D. Reconfigure the Einstein Lead Scoring app.
正解：A、B
質問 # 78
The sales management team at Northern Trail Outfitters (NTO) wants to analyze how the sales funnel is changing throughout the month. NTO wants to store the details of open opportunities weekly, and forecasts and closes business monthly.
What should be recommended?
- A. Schedule a custom forecast report to run daily and store the results in a custom report folder.
- B. Create a reporting snapshot to run daily and store the results in a custom object.
- C. Schedule a custom forecast report to run weekly and store the results in a custom report folder.
- D. Create a reporting snapshot to run weekly and store the results in a custom object.
正解：D
質問 # 79
Universal Containers has configured the Account organization-wide default (OWD) sharing as Public Read Only. All customer Accounts are owned by the customer successmanager. When a customer calls support to update their contact information, the support agent on their Account team is unable to edit the Account.
Which approach should a consultant recommend allowing the support agent to edit the Account, while still enforcing the Public Read Only OWD?
- A. The support agent should contact the customer success manager to update the Account.
- B. The customer success manager should include the support agent on the default Account team with Edit permissions.
- C. The support agent should add themselves to the customer's Account team to grant Edit permissions.
- D. The customer success manager should change the owner of the Account to the support agent.
正解：B
質問 # 80
During the last requirements meeting. Cloud Kicks team members said they will be taking the next week off to attend a conference.
What should a consultant do in response to this news?
- A. Ask the client to sign off on requirements and start the build.
- B. Update the solution design while the team is out of the office.
- C. Update the project plan and communicate it to stakeholders.
- D. Set up two requirements workshops for the following week.
正解：C
質問 # 81
Cloud Kicks requires its sales reps to 90 through an internal certification process on myTrallhead before they add specific groups of Products to Opportunities.
Which two solutions should be used to validate that sales reps have completed the myTrailhead badge?
Choose 2 answers
- A. Use a Process Builder process on Products marked as requiring the myTrallhead badge to automatically share the Products with sales reps who have completed the badge.
- B. Use a validation rule on Opportunity Products to prevent a sales rep from adding Products marked as requiring the myTrailhead badge if the rep has yet to complete the badge.
- C. Use a validation rule on Products marked as requiring the myTrailhead badge to prevent those Products from being added to an Opportunity.
- D. Use a separate once book for the Products requiring the myTrailhead badge and only share the once book with sales reps who have completed the badge-
正解：B、D
解説：
Using a validation rule on Opportunity Products can prevent a sales rep from adding Products marked as requiring the myTrailhead badge if the rep has yet to complete the badge. The validation rule can check the value of a custom field on the Product object that indicates whether the myTrailhead badge is required, and compare it with a custom field on the User object that tracks whether the sales rep has completed the badge. If the validation rule evaluates to true, it can display an error message and block the addition of the Product.
Using a separate price book for the Products requiring the myTrailhead badge and only sharing the price book with sales reps who have completed the badge can also validate that sales reps have completed the myTrailhead badge. The price book can contain only the Products that require the badge, and it can be shared with sales reps who have a custom field on their User record that indicates they have completed the badge.
This way, only those sales reps can access and add those Products to their Opportunities.
質問 # 82
During end-to-end testing, users report that a key business process is missing a step.
What should a consultant do first to resolve the issue?
- A. Change the solution to meet the needs of the users and update the training materials.
- B. Revise the test scripts and ask users to repeat the testing.
- C. Work with key stakeholders to determine if a change to the requirements is necessary to go-live.
正解：C
解説：
When a key business process is found to be missing a step during end-to-end testing, the first step a consultant should take is to collaborate with key stakeholders. This collaboration aims to determine if the missing step is critical enough to require a change in the requirements before proceeding to go-live. Engaging stakeholders ensures that all impacts and dependencies are considered, and a collective decision is made on how to address the issue. According to Salesforce best practices, stakeholder involvement is crucial in the decision-making process for changes that affect project scope and deliverables.
質問 # 83
Universal Containers wants to automatically add emails and events that sales reps send and receive from Gmail to the activity timeline of related records.
What should the consultant recommend to meet the requirement?
- A. Email to Lead
- B. Marketing Cloud Journeys
- C. Gmail for Salesforce
- D. Einstein Activity Capture
正解：D
質問 # 84
Cloud Kicks (CK) needs to determine the effectiveness of a recent marketing campaign on new leads' quality. CK is using Einstein Lead Scoring, Which solution should the consultant recommend?
- A. Specify a default score of the leads added to the Campaign.
- B. Create a custom score field to capture the marketing Campaign's quality.
- C. Add the Lead Score component to the Lead Detail page.
- D. Create a custom object to track the Lead Score and relate it to the Lead.
正解：B
質問 # 85
The sales director at Universal Containers wants to ensure that a custom field on the Lead object is excluded from Einstein Lead Scoring.
How should the consultant meet the requirement?
- A. Clear the custom field's values on all records.
- B. Exclude the custom field from all page layouts.
- C. Omit the custom field from the scoring model.
- D. Make the custom field Read-Only on all profiles.
正解：C
解説：
This is how the consultant can meet the requirement of excluding a custom field from Einstein Lead Scoring.
Einstein Lead Scoring is a feature that uses artificial intelligence to assign scores to leads based on how likely they are to convert into opportunities. The scores are calculated based on a scoring model that analyzes various fields on leads and historical conversion data. Users can customize the scoring model by selecting or omitting fields that they want Einstein to consider or ignore when scoring leads. By omitting the custom field from the scoring model, the consultant can ensure that it does not affect the lead scores. Verified References:
[Customize Your Scoring Model]
質問 # 86
The management at Universal Containers noticed the lead conversion ratio has remained the same for the hospitality industry despite an increase in lead creation.
Which reporting tool can help determine the issue?
- A. Campaign dashboard by industry
- B. Report on lead lifetime by industry
- C. Industry performance dashboard
- D. Report on leads by source
正解：B
質問 # 87
Management at Northern Trail Outfitters wants to make sure their sales representatives are recording important email communication with customers while they are away from their offices. The sales representatives use various email applications.
Which solution should be recommended?
- A. Download and install the Salesforce for Outlook connector on their smartphones and computers.
- B. Download and install a Salesforce universal connector for their smartphones and computers.
- C. Copy and paste emails manually to the customer record in Salesforce from their smartphones and computers.
- D. Forward emails using their Email-to-Salesforce email address from their smartphones and computers.
正解：D
質問 # 88
Sales management at Universal Containers wants product managers to become more involved with sales deals that are being delayed in the negotiation stage of the sales process. Product managers need to understand the details of specific sales deals, and address product capability and roadmap questions with customers. Which two solutions should a consultant recommend to help product managers engage in sales deals? (Choose two.)
- A. Add the opportunity team, product managers, and customers to libraries containing files relevant to sales deals.
- B. Use Process Builder to create a chatter post.
- C. Create a Chatter group to share product information with the sales team, product managers, and customers.
- D. Use an assignment to notify product managers when opportunities are updated.
正解：B、C
質問 # 89
Multiple sales reps work together to close opportunities at Good Kicks. Management needs to know how much each sales nap receives on opportunities they dose to maintain accurate quota reports.
Which solution should a consultant recommend to meet the requirement?
- A. Create custom fields on the Opportunity object for sales reps to enter a credit percentage.
- B. Enable Opportunity Team Selling and create a report grouped by Opportunity team member.
- C. Enable Opportunity Spats and add the Opportunity Splits related list to Opportunity page layouts.
- D. Set the organization-wide sharing default for the Opportunity object to Private.
正解：C
質問 # 90
A consultant has completed the Build and Validate phases of a Sales Cloud implementation at Cloud Kicks.
Which step should the consultant complete next?
- A. Upgrade to the latest Salesforce Release.
- B. Sign off on the statement of work.
- C. Complete a post-mortem.
- D. Deliver training.
正解：D
解説：
After completing the Build and Validate phases of a Sales Cloud implementation, the next step is to deliver training to the end users and administrators of the system. Training is essential to ensure that the users understand how to use the system effectively and efficiently, and that they adopt the system as part of their daily work. Training can be delivered in various formats, such as online courses, webinars, videos, manuals, or hands-on sessions.
質問 # 91
Universal Containers uses a seven-step selling methodology. Each sales stage corresponds with a step in the methodology. The first stage is a preliminary qualification step, and opportunities in this stage should NOT contribute to the forecast. Which two actions should a consultant recommend to meet these requirements?
(Choose two.)
- A. Instruct sales users to enter 0$ for the opportunity amount.
- B. Assign 0% probability to the first sales stage.
- C. Override the forecast to be 0$ for first stage opportunities.
- D. Configure the first stage with the omitted forecast category.
正解：B、D
質問 # 92
At a kickoff meeting for a new project, a consultant starts gathering information to be used in the project implementation plan. They ask the participants to define what project success will look like.
Which strategy is the consultant using?
- A. Design Direction
- B. Challenge Framing
- C. Discovery
正解：C
解説：
During the discovery phase of a project, a consultant gathers information to understand the client's needs, objectives, and definitions of success. Asking participants to define what project success will look like is a key part of the discovery process, as it helps establish clear goals and expectations for the project implementation plan.
Reference:
Discovery Phase in Salesforce Projects
Effective Discovery Techniques
質問 # 93
Cloud Kicks requires its sales reps to 90 through an internal certification process on myTrallhead before they add specific groups of Products to Opportunities.
Which two solutions should be used to validate that sales reps have completed the myTrailhead badge?
Choose 2 answers
- A. Use a validation rule on Opportunity Products to prevent a sales rep from adding Products marked as requiring the myTrailhead badge if the rep has yet to complete the badge.
- B. Use a separate once book for the Products requiring the myTrailhead badge and only share the once book with sales reps who have completed the badge-
- C. Use a validation rule on Products marked as requiring the myTrailhead badge to prevent those Products from being added to an Opportunity.
- D. Use a Process Builder process on Products marked as requiring the myTrallhead badge to automatically share the Products with sales reps who have completed the badge.
正解：A、D
質問 # 94
Universal Containers compensates its sales team based on their achievement of the company's sales revenue goals. The sates ops team needs to track the sales reps' performance against these goals.
How should the consultant meet the requirement?
- A. Configure sales quotas and compare quota attainment on the forecast.
- B. Build automation to aggregate and report on revenue attainment from the User object.
- C. Construct Opportunity Reports with custom formulas to show attainment.
- D. Configure custom objects and use automation to calculate and stone attainment.
正解：A
質問 # 95
During the Discovery phase of a project, which three steps should a consultant complete to prepare for a successful engagement? Choose 3 answers
- A. Establish project goals.
- B. Define sales processes.
- C. Create implementation plan.
- D. Set project milestones.
- E. Define success metrics.
正解：C、D、E
質問 # 96
Northern Trail Outfitters (NTO) wants to integrate the sales cloud solution with accounting system. What standard objects are likely to be used in the integration?
- A. Account, contact and contract
- B. Account, contact and lead
- C. Account, case and lead
- D. Account, lead and opportunity
正解：A
質問 # 97
Cloud Kicks has enabled Orders to track and manage customer requests for products. The sates team has requested a process to return or reduce the quantity of activated Orders.
Which two Salesforce features should a consultant recommend to meet this requirement Choose 2 answers
- A. Enable Negative Quantity for Order Products.
- B. Enable Orders without Price Books.
- C. Enable Zero Quantity Orders.
- D. Enable Reduction Orders.
正解：C、D
解説：
These are two Salesforce features that can help meet the requirement of returning or reducing the quantity of activated orders. An order is a confirmation of a sale that lists products sold or services rendered to a customer, along with prices and terms of delivery or service. An order can have different statuses, such as Draft or Activated. Some features that can help manage orders are:
Zero Quantity Orders: This feature allows users to create orders with zero quantity for products that are returned or canceled by customers. Zero quantity orders can be used to track returns or cancellations without affecting inventory levels or revenue forecasts.
Reduction Orders: This feature allows users to create orders with negative quantity for products that are reduced or partially returned by customers. Reduction orders can be used to track reductions or partial returns without affecting inventory levels or revenue forecasts.
質問 # 98
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CRT-251問題集と練習テスト（188試験問題)：https://jp.fast2test.com/CRT-251-premium-file.html
ガイド（2025年最新）実際のSalesforce CRT-251試験問題：https://drive.google.com/open?id=1-aALK5y4-M6wd2513lw0VhsJhCbW0CAr