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質問 # 37
CORRECT TEXT
Org wide default (account) = private; Universal Companies account owned by Karen, Universal Storage account & Universal Containers Account child accounts to Universal Containers and both owned by Bob, Universal Monitors account owned by Sue child account to Universal Storage, Universal Boxes account owned by Mark childaccount of Universal storage.
正解：
解説：
Know
who can see what.
質問 # 38
Universal Containers current solution for managing its forecast is cumbersome. The sales managers do not
have visibility into their team's forecasts and are not able to update the forecasts. As a result the managers are
continually asking their sales representatives to provide updated forecast data via email or phone. What
solution should a consultant recommend to help Universal Containers improve the management of their
forecasts? Choose 2 answers
- A. Configure customizable forecasts to give managers forecast override capabilities.
- B. Configure weekly customized forecast reports and dashboards to be emailed to sales management
- C. Create a forecast hierarchy and assign managers to the forecast manager role.
- D. Create forecast chatter groups where sales representatives can post and share their forecasts
正解：A、C
質問 # 39
Universal Containers wants to track the campaigns that influence won opportunities. Using standard
functionality, what should a consultant recommend to meet this requirement? Choose 2 answers
- A. Have representatives populate a field on the opportunity record with the dollar amount of the expected
'-' revenue from the campaigns that influenced the opportunity. - B. Automatically add child campaigns of the primary campaign source if the child campaigns have an end
'-' date that falls before the opportunity close date. - C. Have the administrator specify a time frame that limits the time a campaign can influence the
opportunity '-' after the campaign first associated date and before the opportunity created date. - D. Add campaigns to opportunities when the campaign is related to a contact that is assigned a contact role
'-' on the opportunity prior to the close date.
正解：A、C
質問 # 40
Cloud Kicks want to track different details for trade shows and customer webinars.
Which capability enables the use of custom fields, contextual validation rules, and varied layouts?
- A. Record Types
- B. Campaign Hierarchies
- C. Parent Campaigns
- D. Custom Picklist
正解：A
質問 # 41
Sales reps at Cloud Kicks (CK) need to see the Opportunity amount with the Account's discount field. CK sales reps are located in different regions and use different currencies. A consultant creates a custom formula field on the Opportunity.
Which currency will the custom formula use for its value if the opportunity and account records have different currencies?
- A. Corporate currency
- B. Opportunity currency
- C. Account currency
- D. User currency
正解：B
質問 # 42
Northern Trail Outfitters wants to link contacts with more than one account. What should be recommended if a contact is an employee in one account, and on the boards of three additional accounts?
- A. Add the contacts to the partner related list on the second Account.
- B. Clone the contact record and add to the second account.
- C. Enable contacts to multiple accounts feature
- D. Associate the contact to other account using a custom lookup field.
正解：C
質問 # 43
Users at Cloud Kicks (CK) say the global search is returning too many results when searching for contacts. CK's admin confirmed that users have the correct permissions and record access to the contacts they want to see.
What should a consultant recommend to yield better search results?
- A. Add LIKE keyword next to contact's full name in the search window.
- B. Add company name next to contacts full name in the search window.
- C. Use quotation marks operator around contact's first and last name.
- D. Use parentheses operator to limit search to the Contacts object.
正解：B
質問 # 44
Universal Containers plans to migrate data into Salesforce from a legacy system. Which step should be taken
before performing the data migration? Choose 2 answers:
- A. Normalize database
- B. Perform data cleansing
- C. Enable data validation rules
- D. Develop data map
正解：B、D
質問 # 45
Cloud Kicks recently launched Sales Cloud. Admins need to know the pages with the highest traffic.
Which option should a consultant recommend to meet this requirement?
- A. Create a custom report based on Lightning Usage By Browser Metrics.
- B. Create a custom report based on Lightning Exit By Page Metrics.
- C. Install the Salesforce Adoption Dashboards package from AppExchange.
正解：C
解説：
To understand which pages receive the highest traffic, installing the Salesforce Adoption Dashboards package from AppExchange is recommended. Here's why:
* Pre-Built Insights: The Adoption Dashboards package provides pre-built reports and dashboards that track user engagement, including page views, logins, and feature usage, which helps admins quickly identify which pages are most frequently accessed.
* Efficiency and Ease of Use: This package eliminates the need for custom report building and offers insights into user behavior right out of the box, making it easier for admins to monitor adoption and engagement.
* Salesforce Best Practices: Salesforce recommends using adoption dashboards to measure user engagement and optimize usage. The package is specifically designed to track and improve Salesforce adoption effectively.
* References: Information on Salesforce Adoption Dashboards can be found in the Salesforce AppExchange and related documentation, which details installation and usage.
In summary, installing the Salesforce Adoption Dashboards package from AppExchange (Option A) provides Cloud Kicks with comprehensive, easy-to-use tools for tracking page traffic and user engagement.
質問 # 46
Cloud Kicks has a large remote sales department working in many different locations. Management wants greater visibility into the opportunities in progress with their respective teams. They also want to receive emails when opportunities reach key metrics (for example, stage progression) or a high probability. However, they want to control the frequency of their emails.
Which solution should a consultant recommend?
- A. Create a report filtering for the criteria and allow managers to subscribe to the report.
- B. Subscribe to Chatter Feed Tracking to receive updates.
- C. Define a record-triggered flow when the stage is updated to new values.
正解：C
解説：
Subscribing to a report allows managers to receive scheduled emails that summarize key metrics and track changes on opportunities. In this scenario, managers can configure report subscriptions to include criteria such as stage progression or probability thresholds. Additionally, they can control the frequency of these email notifications to suit their needs. This provides a practical solution for Cloud Kicks' management to monitor opportunity progress without requiring constant, real-time alerts.
For more information on report subscriptions, see: Salesforce Report Subscriptions.
質問 # 47
Cloud Kicks has a multi-phase selling process where every sales stage corresponds with a phase in the process. The first phase is preliminary qualification, where Opportunities should not contribute to Cloud Kicks' forecast.
Which two actions should be taken to ensure that Opportunities do not contribute to Cloud Kicks' forecast during the first stage? (Choose two.)
- A. Configure the first stage with the omitted forecast category.
- B. Assign 0% probability to the first sales stage.
- C. Require sales staff to enter $0 for the Opportunity amount.
- D. Override the forecast to be $0 for first stage Opportunities.
- E. Require sales staff to enter 0% for the Opportunity amount.
正解：A、B
解説：
Explanation/Reference:
質問 # 48
Which two use cases will protect the integrity of order data with activation limitations? Choose 2 answers
- A. Products can be removed from Active Reduction Orders.
- B. New Products can be added to Active Orders.
- C. Orders can be activated only if they include a product.
- D. Multiple reduction orders can be created for a single order.
正解：C、D
質問 # 49
Northern Trail Outfitters (NTO) wants to improve the information profile of its current Contacts in salesforce by using social networking application (e.g. LinkedIn or Twitter) to add the information currently gathered for accounts, contacts and leads. Which solution should a consultant recommend to meet this requirement?
- A. Create custom fields that hold URL links to the social profile of accounts, contacts and leads.
- B. Enable social Accounts and Contacts to link records to social profiles.
- C. Enable the salesforce to Social network API connection to sync records.
- D. Define the social network fields and enabled then for account, contacts and leads.
正解：B
質問 # 50
Universal Containers wants to implement a new web presence to support its customers. It has provided the
following requirements:
* Ability for visitors to search Knowledge articles without registering or logging in
* Ability for over one million registered customers to securely submit cases and view the status of those cases
* Ability to display white papers to registered customers
* Ability for registered customers to save favorite Knowledge articles for easy access later
What should the consultant recommend as part of the solution?
- A. Implement Customer Communities with Content.
- B. Implement Customer Communities with Knowledge.
- C. Implement Partner Communities with Knowledge.
- D. Implement Employee Communities with Content.
正解：B
質問 # 51
Cloud Kicks needs to associate some Contacts with more than one Account. Which solution should a consultant recommend to meet this requirement?
- A. Add Contact to the partners related list on the other Accounts.
- B. Use the Contact roles related list on Accounts.
- C. Use the Contact to multiple accounts feature.
- D. Use lead conversion to automatically copy the Contact information from Account A to Account B.
正解：C
質問 # 52
Are accounts, leads, opportunities and contacts all subject to the sharing enabled through territory management?
正解：
解説：
No. Territory management only affects accounts and the standard objects that have a master-detail relationship to accounts. For example, opportunities are included in territory management but leads are not.
質問 # 53
Sales management at Northern Trail Outfitters (NTO) would like to track the following information: * Number of open opportunities in the current quarter by sales representative * Number of closed opportunities in the last quarter by sales representatives What should a consultant recommend to meet these requirements?
- A. Create an analytic snapshot
- B. Create a summary report with cross filters
- C. Create a dynamic dashboard
- D. Create a joined report
正解：D
質問 # 54
Universal Containers is devising a separate sales methodology to upsell service contracts to its existing customer base. The company would like to track and report on these deals separately from other deals. What should a consultant recommend to meet this requirement?
- A. Add upsell as a stage and create a summary report by opportunity stage
- B. Create separate page layout and report to flag and report on these deals
- C. Create an opportunity record type and sales process for reporting on these deals
- D. Create a customer filed on opportunity to flag and report on these deals.
正解：C
質問 # 55
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