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質問 # 77
CORRECT TEXT
What are the two top considerations when designing a solution to improve Sales Rep productivity?
正解:
解説:
1. Information should be entered only once
2. Finding information should be easy and no more than a few clicks away
質問 # 78
Cloud Kicks (CK) uses a custom object named GumShoe__c. GumShoe__c is the child in a master-detail relationship with the Opportunity object. Staff members use this object to create requests for supporting research. CK wants to easily generate new GumShow__c records from staff phones by using the Salesforce mobile app.
What should a consultant recommend to meet the requirements?
- A. Create a Quick Action
- B. Create a custom Process Builder process.
- C. Create a Lightning component for mobile.
- D. Create a custom hyperlink to a related list.
正解:D
質問 # 79
During the planning stage of a project, what customer information should be requested to ensure requirements are successfully gathered? Choose 3 answers
- A. Key reports from the current system
- B. List of stakeholders with roles and titles
- C. Organizational chart with titles
- D. List of required objects and fields
- E. Company financial information
正解:A、C、D
質問 # 80
CORRECT TEXT
5 steps to running your campaigns in Salesforce CRM
正解:
解説:
1. Plan campaigns
2.Create campaigns
3.Execute campaigns
4.Track responses
5.Measure campaigns
質問 # 81
Cloud Kicks has an integration between the data warehouse and Salesforce. The VP of operations wants to synchronize customer data between the systems.
What should the consultant recommend to ensure data integrity?
- A. Set up an External ID field on the Account object with Read only on the field security settings for all profiles except the admin profile.
正解:A
質問 # 82
The sales manager at Cloud Kicks has asked a consultant to create a report to track when opportunities reach a certain stage with an amount equal to $100,000. The consultant saves the report to the Big Deals folder, which is a subfolder of the Sales Team folder. The Sales Manager role has View access to the Sales Team folder. The sales manager wants to subscribe to the report.
Which permission does the sales manager need to subscribe to the report created by the consultant?
- A. Subscribe to Reports: Run Reports permission
- B. Subscribe to Reports permission
- C. Subscribe to Reports: Add Recipients permission
- D. Subscribe to Reports: Set Running User permission
正解:B
質問 # 83
Universal Containers requires that each of its products is sold with 12 months of product maintenance. This is enter... a separate opportunity product line item on the opportunity. Once an opportunity is closed/won and the order has been shipped to the customer, the service manager manually records the maintenance line item in the assets object and sends an alert 90 days prior to the expiration date. What should a consultant recommend to streamline this process?
- A. Install an AppExchange app or create a trigger to automatically create an asset record once an '-' opportunity is closed/won.
- B. Request the sync order to asset feature from salesforce to create an asset record once an opportunity is
'-' closed/won. - C. Create a trigger on the asset object once an opportunity is closed/won, and add a button to the '-' opportunity layout.
- D. Turn on the sync asset feature from the asset settings to create an asset record once an opportunity is closed/won.
正解:A
質問 # 84
Cloud Kicks is currently going through a fast-paced growth of its sales department. The Sales Director notices that new sales executives are investing time connecting with existing contacts who are not influential in furthering the business relationship. Which two potential solutions can the Consultant recommend? Choose 2 answers
- A. Add a Lookup field to Contacts to indicate Influential Contacts.
- B. Track time invested in a custom field for each contact.
- C. Implement the Account Contact Role feature.
- D. Add an Influencing Contact multi-select picklist field on the Account.
正解:C、D
質問 # 85
Northern Trail Outfitters (NTO) is hiring additional sales representatives due to rapid sales growth. The NTO sales management team wants to develop more structure around sales territory.
Which two data points should be considered? (Choose two.)
- A. Number of currencies needed to support each sales territory
- B. Average number of customers managed by a sales representative
- C. Distance between customer headquarters and their sales representatives
- D. Attributes needed to segment and categorize customers
正解:A、D
質問 # 86
Cloud Kicks (CK) acquired a company. The VP of technology wants to migrate all the sales data into CK's Salesforce instance.
Which data migration sequence should the consultant recommend for the objects?
- A. Accounts, Contacts, Opportunities, Products, Product Line Items, Cases, Leads, Campaigns
正解:A
質問 # 87
The Cloud Kicks marketing team wants to view and report in Lightning on any opportunities created as a result of 2 Campaign. Which two choices should a consultant recommend meeting the requirement?
Choose 2 answers
- A. Use Data Loader to export Opportunity and Campaign Influence and merge the results.
- B. Add the Campaign Influence related list to the Opportunity page layouts.
- C. Create a joined report between Opportunity and Campaign to show influence.
- D. Enable Customizable Campaign Influence in Setup.
正解:A、B
質問 # 88
The VP of Sales at Cloud Kicks wants to automate the process of reassigning Accounts when the Account owner gets transferred to a different team or region. The VP wants reassignment to be based on the Account status and confirmation that the new Account owner is informed of their new Account inheritance. Wich two strategies can the consultant use to design the solution?
- A. Use Flow Builder for capturing Account details, define Account assignment rules to reassig the Account to a new owner based on status, and send an email regarding Account inheritance.
- B. Use Process Builder for capturing Account details, define Account assignment rules to reassign the Account to new owner based on status, and send an email regarding Account inheritance.
- C. Use Process Builder for capturing Account details, design an nodes to reassign the Account to a new owner based on status, and send an email regarding Account inheritance.
- D. Use Flow Builder for capturing Account details, design an element to reassign the Account to a new owner based on status, and send an email regarding Account inheritance.
- E. Use Process Builder for capturing Account details, design workflow rules to reassign the Account to a new owner based on status, and send an email regarding Account inheritance.
正解:C、D
質問 # 89
Universal containers has setup a sales process that requires opportunities to have associated product line items
before moving to the negotiation stage. What solution should a consultant recommend to meet this criteria?
Choose 2 answers.
- A. Configure the opportunity record types to enforce product line item.......
- B. Define a workflow rule that automatically defaults to a pricebook and...........negotiation stage.
- C. Ensure that all sales representatives have access to at least one pricebook when creating product lines.
- D. Configure a validation rule that tests the 'Has line item and stage fields for the correct condition'.
正解:C、D
質問 # 90
To properly plan for company growth, Cloud kicks needs to track monthly revenue projections from the sales of its annual Subscription service. How should the Consultant configure Salesforce to support this reporting need?
- A. Opportunity Products with monthly Product Schedules
- B. Opportunity Products with formula fields for each month's value
- C. Opportunity Dashboard showing Opportunities Closed each month
- D. Opportunity Dashboard showing Products sold each month
正解:A
質問 # 91
Management at Northern Trail Outfitters want to see forecast numbers by all sales representatives and by multiple product groups. Which two actions should a consultant recommend to meet these requirements? Choose 2 answers
- A. Implement Collaborative Forecasting with quota attainment.
- B. Build a custom forecast report showing product groups
- C. Implement Collaborative Forecasting with product family.
- D. Build a forecast list view by product family groups
正解:B、D
質問 # 92
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