[2024年12月04日] 問題集お試しセットSales-Cloud-Consultantテストエンジン問題集には309問あります [Q153-Q174]

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[2024年12月04日] 問題集お試しセットSales-Cloud-Consultantテストエンジントレーニング問題集には309問あります

Salesforce Sales-Cloud-Consultant問題集で100%カバー率リアル試験問題


Salesforce Sales-Cloud-Consultant認定は、セールスクラウドコンサルティングに専門特化したプロフェッショナルを対象としています。この認定は、顧客に対してSalesforce Sales Cloudソリューションを実装することに熟練している個人を対象としています。セールスクラウドコンサルティング分野での専門知識をアピールしたい人にとって重要な認定資格です。


Salesforce Sales-Cloud-Consultant 認定試験は、営業クラウドコンサルタントとして働く専門家のスキルと知識を検証するために設計されています。この試験に合格すると、世界的に認められ、業界で高く評価される Salesforce Certified Sales Cloud Consultant 資格を取得できます。この認定資格は、Salesforce プラットフォーム上で営業ソリューションを設計・実装するために必要な専門知識を持っていることを証明します。これには、営業プロセスの設定と管理、営業自動化の設計と実装、他のシステムとの統合などが含まれます。

 

質問 # 153
Universal Containers Credit department uses the 3rd party application for credit ratings. Credit department manager need to launch an external web based credit application from a customer's account record in salesforce. The application uses the credit id on the account object. What should a consultant recommended to meet these requirement?

  • A. Create a formula field that uses a hyperlink function to launch the credit application and pass the credit Id
  • B. Create the workflow rule to launch the product fulfilment application and pass the credit Id.
  • C. Create a custom Credit Id field as an external Id on the account object to lunch the credit application and pass the credit Id.
  • D. Create a custom button that calls an apex trigger to launch the credit application and pas the credit id.

正解:A


質問 # 154
Sales management at Universal Containers would like to track the following information:
* Number of open opportunities in the current quarter by sales representative
* Number of closed opportunities in the last quarter by sales representatives
What should a consultant recommend to meet these requirements?

  • A. Create a joined report.
  • B. Create an analytic snapshot
  • C. Create a dynamic dashboard
  • D. Create a summary report with cross filters

正解:A


質問 # 155
Universal Telco sells and supports a line of smart phones. The company offers support via phone,
email-to-case, web-to-case, and a customer portal. The call center manager is incented to drive support
through customer self-service. Which report should be included on the manager's dashboard? Choose 3
answers:

  • A. Number of Portal Logins per Day
  • B. Cases by Support Channels
  • C. Knowledge Article Usage
  • D. Average Call Handle Time
  • E. Escalated Calls

正解:A、B、C


質問 # 156
The sales management team at Northern Trail Outfitters (NTO) wants to analyze how the sales funnel is changing throughout the month. NTO wantsto store the details of open opportunities weekly, and forecasts and closes business monthly. What should be recommended?

  • A. Schedule a custom forecast report to run weekly and store the results in a custom report folder.
  • B. Create a reporting snapshot torun daily and store the results in a custom object.
  • C. Schedule a custom forecast report to run daily and store the results in a custom report folder.
  • D. Create a reporting snapshot to run weekly and store the results in a custom object.

正解:D


質問 # 157
A sales Rep in the universal won a sales deal and set the opportunity stage as Close/Won. What impact will this change have on the opportunity in the forecast?

  • A. It will be associated with the Closed/Won forecast category and will need to be committed by the sales rep.
  • B. It will be associated with the Closed/Won forecast category and will need to be added by the sales rep.
  • C. It will be associated with the Closed/Won forecast category and automatically contribute to the forecast.
  • D. It will be associated with the Closed/Won forecast category and contribute to the forecast once approved with the manager.

正解:C


質問 # 158
Cloud Kicks has a multi-phase selling process where every sales stage corresponds with a phase in the process. The first phase is preliminary qualification, where Opportunities should not contribute to Cloud Kicks' forecast. Which two actions should be taken to ensure that Opportunities do not contribute to Cloud Kicks' forecast during the first stage? Choose 2 answers

  • A. Configure the first stage with the omitted forecast category.
  • B. Require sales staff to enter $0 for the Opportunity amount
  • C. Require sales staff to enter for the Opportunity probability.
  • D. Override the forecast to be $0 for first stage Opportunities
  • E. Assign probability to the first sales stage.

正解:A、E


質問 # 159
UniversalTelco sells and supports a line of smart phones. The company offers support via phone, email-to-case, web-to-case, and a customer portal. The call center manager is incented to drive support through customer self-service. Which report should be included onthe manager's dashboard? Choose 3 answers:

  • A. Number of Portal Logins per Day
  • B. Cases by Support Channels
  • C. Knowledge Article Usage
  • D. Average Call Handle Time
  • E. Escalated Calls

正解:A、B、C


質問 # 160
Universal Containers has set the organization-wide default to public read-only for accounts, contacts, and opportunities. Activities are set to be controlled by the parent. The ABC Corporation account is owned by a sales user whose profile grants create, read, edit, and delete access to accounts, contacts, and opportunities. Based on this information, the owner of the ABC Corporation account record has the rights to take which actions? Choose 2 answers

  • A. View, edit, and delete activities owned by other users directly related to the account.
  • B. Share the account with other users through manual sharing and account teams.
  • C. Transfer ownership of related contacts and opportunities owned by other users.
  • D. View, edit, and delete related contacts and opportunities owned by other users.

正解:A、B


質問 # 161
The enterprise architect for cloud Kicks wants to understand how objects in sales cloud are connected to one another.
Which two approaches should a consultant use to help the architect?
Choose 2 answers

  • A. Obtain an export of object data from the current system.
  • B. Review the Object Manager tab in Setup with the customer.
  • C. Explain the types of object relationships in Salesforce
  • D. Use Schema Builder to show a visual of related objects.

正解:B、D

解説:
The Object Manager tab in Setup allows the consultant to view and edit the metadata of standard and custom objects, such as fields, relationships, page layouts, and record types. Schema Builder provides a dynamic, graphical view of the object relationships in Salesforce, and allows the consultant to create new custom objects, fields, and relationships.


質問 # 162
Does a deactivated user count against your organization's available user licenses?

正解:

解説:
No. A deactivated user doesn't count against your organization's available user licenses.


質問 # 163
Sales director at Northern Trail Outfitters (NTO) cannot see or update their teams forecasts. Sales representatives are constant asked to provide the directors with their updated forecast information. Which two methods should NTO use to correct how forecasts are managed? Choose 2 answers

  • A. Create a forecast hierarchy and assign managers to the forecast manager role.
  • B. Enable override forecast permissions in the Manager's profile.
  • C. Configure weekly customized forecast reports and dashboards to be emailed to sales management.
  • D. Create a forecast Chatter groups where sales representatives can post and share their forecasts.

正解:A


質問 # 164
Cloud Kicks has many customers that regularly renew their "shoe of the month" club membership. The sales representatives use an Account type called "shoe of the month" club for these customers. Sales management wants to use Salesforce to automate repeat opportunities.
What should a Consultant, recommend to meet this requirement?

  • A. Develop a lightning Component to set an Opportunity revenue schedule that automatically sets up a new Opportunity for renewal customers when it reaches the dosed/won stage.
  • B. Develop an Apex trigger for renewal customers that inserts a copy of an Opportunity for the sales representative when it reaches the dosed/won stage.
  • C. Configure a workflow rule for renewal customers that inserts a copy of an Opportunity for the sales representative when it reaches the closed/won stage.
  • D. Configure a Process Builder process for renewal customers that sends a reminder task to the sales representative to create a new Opportunity when it reaches the closed/won stage.

正解:B


質問 # 165
Universal Containers is designing a contact center that will store 20 million cases. Of those, 5 million will need to be accessed for reporting and search. Which approach will ensure best system performance? Chose 3 answers:

  • A. Custom search
  • B. Division
  • C. Custom indexes
  • D. Record types
  • E. Tiered data strategy

正解:B、C、E


質問 # 166
If a forecast includes opportunities that are in different currencies, how are these forecast?

正解:

解説:
Opportunities in different currencies will be converted to your personal currency for display. Amounts in the opportunities are not affected.


質問 # 167
Cloud Kicks (CK) has implemented different sales stages across its varied product lines. CK wants to deploy Collaborative Forecasting to all sales users.
Which two statements should a consultant consider when enabling forecasting? Choose 2 answers

  • A. Opportunity Splits must be enabled at the same time.
  • B. The Forecast tab should be visible to easily view the forecasts.
  • C. Multiple Forecast Types must be created and activated.
  • D. A Single Category or Cumulative Forecast Rollup should be defined.

正解:B、C

解説:
Multiple Forecast Types must be created and activated to enable forecasting for different product lines that have different sales stages. A Forecast Type is a set of settings that define how forecasts are calculated and displayed for a specific business scenario, such as product line, territory, or revenue type. A Forecast Type can use either standard or custom opportunity fields to group and filter forecast data, such as Type, Product Family, or Territory. The Forecast tab should be visible to easily view the forecasts, as it allows users to see their forecast amounts, quotas, adjustments, and categories in a single page. Users can also drill down into forecast details, compare forecasts with other users or periods, and submit or approve forecasts from the Forecast tab.


質問 # 168
Cloud Kicks is currently going through a fast-paced growth of its sales department. The Sales Director notices that new sales executives are investing time connecting with existing contacts who are not influential in furthering the business relationship. Which two potential solutions can the Consultant recommend? Choose 2:

  • A. Add an Influencing Contact multi-select picklist field on the Account.
  • B. Add a Lookup field to Contacts to indicate Influential Contacts.
  • C. Implement the Account Contact Role feature.
  • D. Track time invested in a custom field for each contact

正解:A、C


質問 # 169
The project is almost finished, and now it's time to test the changes and updates that have been made before go-five. Cloud Kicks does not have a Partial or Full Sandbox.
How should the consultant recommend testing be conducted?

  • A. Create a new Sandbox, populate it with data, and ask volunteers to test it with use cases.
  • B. Create a new Sandbox and ask volunteers to test it with use cases.
  • C. Create test Accounts and Opportunities in Production and ask volunteers to test it with use cases.
  • D. Create a new Developer Edition org, populate it with data, and ask volunteers to test it with use cases.

正解:A


質問 # 170
During end-to-end testing, users report that a key business process is missing a step.
What should a consultant do first to resolve the issue?

  • A. Change the solution to meet the needs of the users and update the training materials.
  • B. Revise the test scripts and ask users to repeat the testing.
  • C. Work with key stakeholders to determine if a change to the requirements is necessary to go-live.

正解:C

解説:
When a key business process is found to be missing a step during end-to-end testing, the first step a consultant should take is to collaborate with key stakeholders. This collaboration aims to determine if the missing step is critical enough to require a change in the requirements before proceeding to go-live. Engaging stakeholders ensures that all impacts and dependencies are considered, and a collective decision is made on how to address the issue. According to Salesforce best practices, stakeholder involvement is crucial in the decision-making process for changes that affect project scope and deliverables.


質問 # 171
Universal Containers representative wants to see forecast amount by all sales representatives and by multiple product group. What would a consultant recommend to meet these requirement? Choose 2 answers

  • A. Build a forecast list view by product family groups
  • B. Build a custom forecast report showing product groups
  • C. Implement collaborative forecast with quota attainment
  • D. Implement collaborative forecast with product family

正解:C


質問 # 172
At Universal Containers, in addition to the sales team, support reps are sometimes eligible for commissions. When support reps are involved in a deal, they should receive a credit of 15% of the revenue.
What should the consultant consider when designing a revenue sharing solution?

  • A. Overlay splits Allocated on art Opportunity can total any percentage.
  • B. Overlay splits can be assigned to any user with the appropriate profile.
  • C. Revenue splits allocated on an Opportunity can total any percentage.
  • D. Revenue splits are required in order to use overlay splits.

正解:C


質問 # 173
Cloud Kicks needs to set sales quotas for all sales reps.
Which three solutions should the consultant consider?
Choose 3 answers

  • A. Use the Data Import Wizard.
  • B. Assign Quota values by profile.
  • C. Use the API.
  • D. Use Data Loader.
  • E. Enable Forecast Quotas from Setup.

正解:B、C、D


質問 # 174
......

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