無料Salesforce Cloud Consultant Sales-Cloud-Consultant究極の学習ガイド（更新された188問あります)
トップクラスのSales-Cloud-Consultant練習試験問題
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質問 # 17
Universal Containers is realigning sales territories and needs to update ownership across its 400,000 accounts.
The organization-wide default for Accounts is Private.
Which two factors should the consultant consider when updating the sales territories and Account owners?
Choose 2 answers
- A. The team can defer sharing calculations to decrease the risk of lock errors during the data update.
- B. The Salesforce Platform can update up to 200 accounts at a time.
- C. The organization-wide default should be set to Public before the update can be performed.
- D. The data update will cause sharing recalculations and should be completed during off-peak hours.
正解：A、D
解説：
* The data update will cause sharing recalculations and should be completed during off-peak hours and the team can defer sharing calculations to decrease the risk of lock errors during the data update are two factors that should be considered when updating the sales territories and Account owners for 400,000 accounts with Private organization-wide defaults. Sharing recalculations are processes that update record access based on changes to sharing settings or ownership. Off-peak hours are times when there is less user activity or system load on Salesforce. Deferring sharing calculations is an option that allows users to postpone or schedule sharing recalculations for later times instead of running them immediately.
Lock errors are errors that occur when two or more processes try to access or modify the same record at the same time.
* By considering these two factors, Universal Containers can ensure that the data update is performed efficiently and effectively without affecting user experience or data integrity. By completing the data update during off-peak hours, Universal Containers can avoid impacting user performance or availability during peak hours when there is more user activity or system load on Salesforce. By deferring sharing calculations, Universal Containers can reduce the risk of lock errors during the data update by running them at a later time when there is less concurrent access or modification of records.
質問 # 18
Prospects at Cloud Kicks are exposed to many different marketing activities. In most cases, a combination of several different activities result in a successful sale.
How should the consultant configure Salesforce to track which marketing activities influenced the customer to make a purchase?
- A. Create a junction object between Campaign and Opportunity.
- B. Implement Customizable Campaign Influence.
- C. Use Surveys to request the information from the customer.
- D. Make the Primary Campaign Source required.
正解：A
解説：
Explanation
Creating a junction object between Campaign and Opportunity is the best way to track which marketing activities influenced a customer to make a purchase. This junction object will allow you to track the influence of multiple Campaigns on a single Opportunity, which can be used to gain insights into which Campaigns are most effective.
質問 # 19
Universal Containers (UC) wants to make it easier for sales reps to log their customer interactions, such as emails and events, directly from their email and calender applications. UC wants to report on these activities in Salesforce.
Which two actions should the consultant recommend?
Choose 2 answers
- A. Log emails with records in Salesforce from Outlook or Gmail.
- B. Implement Inbox to sync Outlook or Gmail calender events.
正解：A、B
解説：
Inbox is a suite of email productivity tools that integrates Salesforce with Outlook or Gmail. With Inbox, sales reps can sync their calender events between Salesforce and their email application, and log emails with related records in Salesforce without leaving their inbox. This way, they can easily track their customer interactions and report on them in Salesforce.
質問 # 20
The Salesforce administrator for Cloud Kicks needs to set sales quotas for all sales representatives. Which three solutions should the Consultant consider? Choose 3 answers
- A. Use Data Loader.
- B. Use the API.
- C. Add a record to the quota object.
- D. Update the sales quota field from the opportunity record.
- E. Add a record to the Quotas related list from the user record.
- F. Enable Forecast Quotas from Setup.
正解：A、B、E
質問 # 21
Marketing department at Universal container is migrating from legacy campaign and email management
system 2 salesforce want to ensure that its communication material is migrated as well. What should
consultant recommend to migrate the marketing departments email templates?
- A. Enable Email-to-case and use Import Wizard.
- B. Enable Email to salesforce before sending email templates to salesforce
- C. Manually recreate the email and mail merge templates in salesforce
- D. Create an email template change set or use the Force.com IDE
正解：D
質問 # 22
What are the key data management challenges? (Select all that apply)
- A. Users must be able to find and trust data in the system
- B. Data must not be available to certain roles
- C. The system must keep the data clean for future use
- D. The system must enable easy and correct entry of data
- E. Users must not use the same data too often to avoid contamination
正解：A、C、D
質問 # 23
Cloud Kicks uses a custom object named GumShoe. GumShoe is the child in a master-detail relationship with the Opportunity object. Staff members use this object to create requests for supporting research. They want to easily generate new GumShoe records from their phones by using the Salesforce Mobile App.
What should a Consultant recommend to meet the requirements?
- A. Create a Lightning Component for mobile.
- B. Create a Quick Action.
- C. Create a custom hyperlink to a related list.
- D. Create a custom Process Builder process.
正解：B
質問 # 24
A Consultant is implementing a new Sales Cloud instance for Cloud Kicks that has a public sharing model for Accounts. Different sal.. Accounts that create a multi-level Account Hierarchy. Cloud Kicks needs to see the total number of closed won Opportunities and the.. in the hierarchy when viewing a parent Account.
Which recommendation will meet this viewing requirement?
- A. Create a Roll-up Summary field on the parent Account, displaying the total value of won Opportunities from t..
- B. Create a workflow rule to update the custom field on the parent Account, displaying the total value of won Op.. Accounts.
- C. Configure Apex to update a custom field on the parent Account with the total value of won Opportunities from..
- D. Configure a link on the Account that will open a list view showing the total value of open Opportunities for all..
正解：D
質問 # 25
UC wants to migrate accounts from a legacy system into Salesforce. The client wants the unique account IDs for the account records in the legacy system to be imported into Salesforce to allow a quality control comparison to be conducted after the migration is complete and facilitate future integration. What solution should the consultant recommend to meet this requirement?
- A. Create s custom object called external ID and migrate the legacy system account ID data into this custom object.
- B. Create a custom unique number field in Salesforce and migrate the legacy system account ID into this field.
- C. Create a custom external ID field in Salesforce and migrate the legacy system account ID into this field
- D. Ensure that the names of the account records are migrated correctly so the client can conduct proper quality control U testing.
正解：C
質問 # 26
The sales manager at Universal Containers is concerned that the leads from the marketing department are outdated and poor quality.
What action should be taken to address this issue?
Choose 2 answers
- A. Create a workflow rule to update the lead rating field based on the lead status field and use assignment rules to route leads to appropriate sales reps.
- B. Create a calculated field that scores leads based on lead attributes and use assignment rules to route leads to appropriate sales reps.
- C. Create lead assignment rules to assign leads to sales representatives based on the city and the state in which the lead resides.
- D. Create a validation rule that prevents the lead from being converted without specific fields completed and train the users to enter all data accurately.
正解：B、D
質問 # 27
Universal Containers has launched an initiative to increase the number of leads being qualified each week, the number of activities being created for each opportunity, and the opportunity win rate. The Vice President (VP) of Sales would like to receive a daily update on the progress being made towards these goals. What solution should a consultant recommend to accomplish this?
- A. Build three reports for the lead, activity, and opportunity information; have them automatically refreshed U daily.
- B. Build three reports for the lead, activity, and opportunity information; add them to a dashboard to be L-' emailed daily to the VP of Sales.
- C. Build a joined report to show the lead, Activity and Opportunity information, scheduled it to email daily to u VP of sales.
- D. Build a custom report type to display lead, activity, and opportunity information; have the VP of Sales follow the report on Chatter.
正解：C
質問 # 28
What is clean data?
- A. Data that is independent of other data
- B. Data that is used by a single role
- C. Data that is trusted by the user
- D. Data that is freshly entered
- E. Data that is entered by an admin
正解：C
質問 # 29
Which of the following descriptions best describe Quotes?
- A. A collaboration tool
- B. A content management tool for users who seek information
- C. A tool for extending pricing proposals to customers
- D. A data enrichment tool that maintains updated data
- E. A library that allows access to documents
正解：C
質問 # 30
Universal Containers has a private sharing model for accounts and opportunities. Each sales representative is assigned to work with a dedicated sales engineer. The sales engineer will need access to their assigned sales representative accounts and opportunities. What should a consultant recommend to meet this requirement?
- A. Enable account and opportunity teams selling and have each sales representative configure their default teams
- B. Have the sales representatives manually share the accounts and opportunities with their assigned sales engineers
- C. Create criteria-based sharing rules to share the accounts and opportunities with sales engineers
- D. Create a trigger to add the sales engineers to their sales representative account and opportunity teams
正解：A
質問 # 31
Joe is the record owner of a Lead. A Lead sharing rule has been defined so that leads owned by Joe are shared
with public group called 'Joe's Team'. When the Lead is converted to an Account, Contact, and Opportunity,
who will have access to these records assuming that a private sharing model in place on these objects and there
are no sharing rules defined for these objects?
- A. Joe, all members of the public group, Joe's Team, and anyone above any group member in the role '-'
hierarchy will be able to access the three records. - B. Joe and anyone above him in the role hierarchy will be able to access the three records
- C. Joe will be the only person who will be able to access the Account, Contact, and opportunity records.
- D. Joe, all members of the public group, and Joe's Team will be able to access the three records
正解：C
質問 # 32
Universal Containers is implementing Salesforce Knowledge at its contact center. The contact center has a dedicated support team for each product that it supports. Contact center agents should only be able to view articles for the product they support. Which solution should a consultant recommend to meet this requirement?
- A. Assign Team-based roles to the associated product data category value.
- B. Assign Team-based profiles to the associated product data category value.
- C. Assign Team-based roles to the associated product article type.
- D. Assign Team-based profiles to the associated product article type.
正解：A
質問 # 33
Cloud Kicks sales representatives are allowed to negotiate up to a 5% discount for the Shoe of the Month dub. Regional sales managers (RSMs) must approve discounts greater than 5%. Regional vice presidents (RVPs) also must approve discounts greater than 10%.
Which two steps should a consultant recommend to satisfy these requirements7 Choose 2 answers
- A. Use Process Builder to send an approval Task and email to the RSM and RVP.
- B. Create two Approval Processes, one with the RSM and one with the RVP.
- C. Create a two-step Approval Process with the RSM and RVP as approvers.
- D. Use Process Builder to automatically submit approvals over a 5% discount.
正解：C、D
解説：
Using Process Builder to automatically submit approvals over a 5% discount and creating a two-step Approval Process with the RSM and RVP as approvers are two steps that can satisfy the requirements of approving discounts for the Shoe of the Month club. Process Builder is a tool that allows users to create processes that automate actions or tasks based on certain criteria or triggers. Approval Process is a process that requires one or more users to approve or reject records before they can be finalized or completed. By using Process Builder to automatically submit approvals over a 5% discount, Cloud Kicks can ensure that any opportunity for the Shoe of the Month club that has a discount greater than 5% is sent for approval without requiring manual intervention from sales representatives. By creating a two-step Approval Process with the RSM and RVP as approvers, Cloud Kicks can ensure that discounts greater than 5% are approved by regional sales managers (RSMs) and discounts greater than 10% are also approved by regional vice presidents (RVPs).
質問 # 34
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