準備できるField-Service-Lightning-Consultant問題解答は無料更新されて100%試験合格保証 [2023]
問題集リアルなSalesforce Field-Service-Lightning-Consultant試験問題 [更新されたのは2023年]
質問 # 50
Which two features on the Dispatcher Console should the Consultant use to visualize Rule Violating Service Appointments? Choose 2 answers
- A. Color Palettes
- B. Appointment List
- C. Gantt
- D. Gantt Map
正解：B、C
質問 # 51
Universal Containers wants to track when Technicians need to visit a customer site multiple times to resolve an issue.
How should a Consultant configure this using a single Work Order'
- A. Create a new Child Work Order for each site visit.
- B. Create a new Service Appointment for each site visit.
- C. Create a new Product Consumed for each site visit.
- D. Create a new Work Order Line Item for each site visit.
正解：B
質問 # 52
Universal Containers performs multi-staged jobs, where the second job can only begin after completion of the first job. How should a Consultant recommend implementing this process?
- A. Create two Service Appointments, set the Related Service Appointment and Time Dependency.
- B. Create one Service Appointment with the total duration of the two jobs and assign two Resources.
- C. Create one Service Appointment and schedule it to two different Resources.
- D. Create two Service Appointments and schedule them to the same Resource.
正解：A
質問 # 53
Universal Containers (UC) wants to track all customer work requests. UC has no requirement to track where the work originated from, but does need the requests tied to the customer's account.
What should a Consultant recommend to track these work requests?
- A. Cases Only
- B. Work Orders Only
- C. Cases, Work Orders, and Tasks
- D. Work Orders and Cases
正解：D
質問 # 54
Universal containers plans to deploy field service lightning to 100 external contractors. There are 75 contractors who need access to work Orders assets mobile app, and chatter. the remaining 25 contractors are paid a commission on sales of containers and need to schedule resources.
Which license types and quantities should the consultant recommend?
- A. 25 contractors
- B. 25 contractors
75 contractors - C. 25 contractors
100 contractors - D. 100 contractors
100 contractors
正解：A
質問 # 55
Which three factors should the consultant consider when recommending a routing option?
Choose 3 answers
- A. Aerial routing is used if a service appointment requires a travel distance of more than 200 kilometres
- B. Aerial routing computes the shortest distance between two locations based on a straight-line route
- C. Street level routing incorporates Google map api and run faster than aerial routing
- D. Multiday work schedule only aerial routing.
- E. Aerial Routing is used if a service appointment requires a travel distance of more than 100 kilometres
正解：B、D、E
質問 # 56
Universal Containers wants the Ability for their Field Technicians to log sales opportunities associated with their Work Orders.
What configuration should a Consultant implement so Field Technicians can easily achieve this through the Field Service mobile app?
- A. Quick Action on Work Order Line Items to create Opportunity
- B. Quick Action on Work Order to create Opportunity
- C. Quick Action on Opportunity to Create Work Order
- D. Quick Action on Opportunity to Create Work Order Line Item
正解：B
質問 # 57
Universal Containers has dispatchers who can set up new territories, define new schedule policies, and control settings on the Gantt chart.
In addition to Field Service Lightning Dispatcher Permissions and the Field Service Lightning Dispatcher License, which permissions should a Consultant assign to the dispatchers'7
- A. Field Service Lightning Standard Permissions
- B. Field Service Lightning Admin Permissions
- C. Field Service Lightning Mobile License
- D. Field Service Lightning Scheduling License
正解：A
質問 # 58
Universal Containers wants to prevent the lunch break from interfering with existing scheduled work.
How should a Consultant configure the Scheduling Policy to ensure a 30-minute lunch break that begins every day after 1 PM?
- A. Use appropriate Resource Operating Hours.
- B. Use the Resource Availability Rule.
- C. Create a recurring Service Appointment.
- D. Create Resource Absences every day.
正解：D
質問 # 59
What set of configurations make up Scheduling Policies and let companies adhere to their business constraints and preferences?
- A. Service Contracts and Service Levels.
- B. Service Objectives and Work Types
- C. Service Levels and Work Rules
- D. Service Objectives and Work Rules
正解：D
質問 # 60
Universal Containers is tracking customer issues in their call center. Sometimes this requires a Technician to be on-site at the customer's location.
What set of steps should a Consultant recommend to dispatch the Technician?
- A. Create Work Order, Create Case, Dispatch Work Order, Create Service Appointment.
- B. Create Service Appointment, Create Work Order, Create Case, Dispatch Service Appointment.
- C. Create Case, Create Work Order, Create Service Appointment, Dispatch Service Appointment.
- D. Create Case, Create Service Appointment, Create Work Order, Dispatch Service Appointment.
正解：C
質問 # 61
universal containers want to standardize creation of work orders. Historically, work orders have been set up with the incorrect skills and estimated time to completion.
What should a consultant utilize to meet this requirement?
- A. Work types
- B. Work order record types
- C. Entitlement templates
- D. Entitlements
正解：A
質問 # 62
Northern Trail Outfitters wants to report on its Assets and reflect their attributes including hierarchical relationships.
How should the Consultant meet this requirement?
- A. Use standard reports and reference the Parent Asset and Root Asset fields.
- B. Use the Assets without Products report.
- C. Enable and customize the View Asset Hierarchy action.
- D. Create custom reports and reference the Parent Asset and Root Asset fields.
正解：D
質問 # 63
Universal Containers wants Service Managers to quickly identify location and status changes in the lifecycle of a specific component in a customer's install base. What should a Consultant recommend to track the lifecycle?
- A. Utilize Field History Tracing on Assets.
- B. Utilize a Work Order related list on Assets.
- C. Utilize lifecycle Object tracking on Assets.
- D. Utilize custom fields for change tracking on Assets.
正解：A
質問 # 64
which two features on the dispatcher console should the consultant use to visualize rules violating service appointments?
Choose 2 answers
- A. Color Palettes
- B. Appointment List
- C. Gantz
- D. Gantt Map
正解：B、C
質問 # 65
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