検証済みのField-Service-Lightning-Consultantテスト問題集と解答で正確な303問
Salesforce Field-Service-Lightning-ConsultantテストエンジンPDFで全問無料問題集
Salesforce Field-Service-Lightning-Consultant Certificationは、Salesforce Field Service Lightning Solutionsの実装と管理に関する専門知識を実証したい専門家向けに設計された業界で認識された認定です。この認定は、フィールドサービス業界で経験があり、Salesforceのフィールドサービスライトニングプラットフォームを含めるためにスキルを拡大したい専門家向けです。 Salesforce Certified Field Service Lightningコンサルタントは、組織がフィールドサービス業務を改善し、より良い顧客体験を提供するために必要なスキルと知識を持っているため、需要が高くなっています。
Salesforce Field-Service-Lightning-Consultant Certificationは、フィールドサービスLightning Solutionsの実装と管理に関する個人の専門知識を検証する業界で認識された資格情報です。この認定試験は、幅広いトピックをカバーしており、これらのコア概念に関する候補者の知識と理解をテストするように設計されています。この試験に合格し、認定を取得することは、フィールドサービスライトニングの分野で新しいキャリアの機会を開くことができる素晴らしい成果です。
質問 # 171
The Dispatcher at Universal Containers would like to schedule Service Appointments from the Dispatcher's Console while taking the Scheduling Policy into consideration.
Which three options are available to the Dispatcher? (Choose three.)
- A. Select a Service Appointment from the list, press the "Change Status" action and "Dispatch. "
- B. Select multiple Service Appointments from the list and bulk schedule them.
- C. Select a Service Appointment from the list and press the "Schedule" action.
- D. Select a Service Appointment from the list, press the "Edit" action and allocate the Resource.
- E. Select a Service Appointment from the list, press the "Candidates" action, and select the best time slot.
正解：A、B、C
質問 # 172
Universal Containers provides prompt service and has multiple service levels for different customers. Over 50% of Service Appointments are created on the same day they need to be completed. As a result, a Technician's daily schedule can change multiple times throughout the day. What method of dispatching should a Consultant recommend implementing?
- A. Automatically Dispatch Service Appointments using Drip Feed.
- B. Automatically run Optimization Background Job every hour.
- C. Automatically change the status to Dispatched of all Service Appointments.
- D. Automatically schedule unscheduled services to available Resources.
正解：A
質問 # 173
How should a Consultant configure Salesforce Field Service to ensure agents and dispatchers can quickly create Work Orders with the appropriate materials?
- A. Create Work Types with Work Order Line Items.
- B. Create Work Types with Products Consumed.
- C. Create Work Types and Locations.
- D. Create Work Types with Products Required.
正解：D
質問 # 174
Universal Containers wants to provide Dispatchers with Account and Asset details when they hover over each Service Appointment. How should a Consultant recommend implementing this feature?
- A. Use Lookup Fields.
- B. Configure Field Sets on the Service Appointment.
- C. Add Fields on the Page Layout.
- D. Create CSS in the Dispatcher's Console.
正解：B
質問 # 175
A Technician reports that the travel time calculated between appointments is often too short and causes Job delays throughout the day.
Which settings should the Consultant consider to improve travel time accuracy?
- A. Minimum Grade, Default Operating Hours
- B. Estimated Travel Time, Minimize Travel
- C. Street Level Routing, Default Travel Speed
- D. Travel Speed Unit, Actual Travel Time
正解：C
質問 # 176
Universal Containers has implemented a Flow that allows Technicians to replace faulty or damaged Assets directly from within the Salesforce Field Service mobile app.
Once a replacement has been made, where can the Asset Relationships be viewed?
- A. Only the Primary Assets related list on the Asset object
- B. Both the Primary Assets and Related Assets related lists on the Work Order object
- C. Only the Primary Assets related list on the Work Order object
- D. Both the Primary Assets and Related Assets related lists on the Asset object
正解：D
質問 # 177
Universal Containers wants to process mobile payments. How can this requirement be met?
- A. Install an AppExchange package.
- B. Add a custom filed to store the credit card number
- C. Create a custom payments object
- D. Attach a picture of the credit card
正解：A
質問 # 178
Which configuration can Universal Containers use to brand the Salesforce Field Service mobile app?
- A. Company colors
- B. Company logo
- C. Company address
- D. Company style sheets
正解：A
質問 # 179
which two considerations impact the scheduled time frame of multi-day work?
Choose 2 answers
- A. Assigned resource
- B. Homebase travel
- C. Break duration
- D. Resource skill level
正解：A、C
質問 # 180
A Field Service Technician wants to view a list of parts consumed during a given time period. The Technician will then use the data to replenish inventory on the truck. Which three steps should a Consultant recommend to track the number of parts consumed? Choose 3 answers.
- A. Build a report to view Inventory Transactions.
- B. Build a report using the Work Order inventory module.
- C. Build a report to view Products Consumed on Work Orders.
- D. Build a report to view Products Consumed on Work Order Line Items.
- E. Build a report using the Service Appointment Inventory module.
正解：A、C、D
質問 # 181
Universal Containers provides 24/7 service support to its customers. However, their Field Service Technicians have specified working hours. Which two items should the Consultant create? Choose 2 answers.
- A. Create operating hours for the Service Territory.
- B. Create operating hours forthe Optimization Engine.
- C. Create operating hours for the Service Appointment.
- D. Create operating hours for the Service Resource.
正解：A、D
質問 # 182
Universal Containers typically performs installs, break-fix, and inspections for all clients. The Service Manager wants to create a template for common work requests. What should a Consultant implement to assist the dispatch team?
- A. Work Types and Skill Requirements for Install, Break-fix, and Inspections.
- B. Work Type Line Items for Install, Break-fix, and Inspections.
- C. Work Order Record Types for Break-fix, Install, and Inspection.
- D. Work Order custom fields to define Install, Break-fix, and Inspections.
正解：A
質問 # 183
When should both the Root Work Order and Root Work Order Line Item fields be added to page layouts?
- A. When a service process dictates that there are more than two levels in a Work Order Hierarchy and more than two levels in the Work Order Line Hierarchy.
- B. When a service process dictates that there is a single level in a Work Order Hierarchy and more than two levels in the Work Order Line Hierarchy.
- C. When a service process dictates that there are more than two levels in a Work Order Hierarchy and more than a single level in the Work Order Line Hierarchy.
- D. When a service process dictates thatthere are two levels in a Work Order Hierarchy and two levels in the Work Order Line Hierarchy. (Parent Work Order can be used)
正解：A
質問 # 184
A service technician at Ursa Major Solar handles yearly maintenance checks. The job usually lasts 2 to 3 hours. Due to the lack of customer availability, many appointments are cancelled or need to be rescheduled at the last minute.
Which two features would be most helpful in aiding the dispatcher with updated schedules for technicians?
Choose 2 answers
- A. In-day Optimization
- B. Group Nearby
- C. Reshuffle
- D. Resource Schedule Optimization
正解：B、C
質問 # 185
Universal Containers has implemented a flow that allows technicians to replace faulty or damaged assets directly from within the field service lightning mobile app. Once a replacement has been made, where can the asset relationship s be viewed?
- A. Both the primary assets and related assets related lists on the work order object
- B. Only the primary assets related list on the assets object
- C. Both the primary assets and related assets related lists on the assets object
- D. Only the primary assets related list on the work order object
正解：B
質問 # 186
universal container requires trained inspectors to make 3 site visits per year to inspect the container customers' sites. These visits must be scheduled within 14 days of inspection due date.
What are two ways a Consultant can configure maintenance plans to meet the requirements?
Choose 2 answers
- A. Auto generate work order with a 14 days generation horizon
- B. Associate work type called site to maintenance plan
- C. Associate a required skill call site visits to maintain plans
- D. Auto generate work order with 14-day generation time frame
正解：A、B
質問 # 187
Universal Containers is concerned about the decrease in Asset Uptime metrics. Which two actions should a Consultant recommend?
- A. Integrate IoT data from their install base to detect asset issues.
- B. Establish a Preventative Maintenance program for their install base.
- C. Review existing contracts for obsolete provisions and requirements.
- D. Launch a feedback survey to their install base and follow up on results.
正解：B、C
質問 # 188
Universal Containers provides prompt service and has multiple service levels for different customers. Over
50% of Service Appointments are created on the same day they need to be completed. As a result, a Technician's daily schedule can change multiple times throughout the day. What method of dispatching should a Consultant recommend implementing?
- A. Automatically Dispatch Service Appointments using Drip Feed.
- B. Automatically run Optimization Background Job every hour.
- C. Automatically change the status to Dispatched of all Service Appointments.
- D. Automatically schedule unscheduled services to available Resources.
正解：A
質問 # 189
Universal Containers' (UC) Technicians often report seeing competitor's assets when on-site. UC would like to run a report on which of their customers have competitive assets. How should a Consultant recommend meeting this requirement using the Field Service mobile app?
- A. Manually create a competitor's Asset Record on the Field Service mobile app.
- B. Use a Quick Action to create a competitor Asset Record on the Field Service mobile app.
- C. Use a Quick Action to create a Note to explain the competitor's Asset and attach it to the Work Order.
- D. Use a Macro to create a competitor Asset Record on the Field Service mobile app.
正解：B
質問 # 190
Universal containers plans to deploy field service lightning to 100 external contractors. There are 75 contractors who need access to work Orders assets mobile app, and chatter. the remaining 25 contractors are paid a commission on sales of containers and need to schedule resources.
Which license types and quantities should the consultant recommend?
- A. 25 contractors
100 contractors - B. 25 contractors
- C. 25 contractors
75 contractors - D. 100 contractors
100 contractors
正解：B
質問 # 191
A Universal Containers' (UC) Technician is completing a service appointment, but is unable to finish one of the tasks defined on the Work Order Line Items because of insufficient Inventory. Assuming UC is using the standard Work Order and Line Itemstatus picklist values, how should the work be recorded?
- A. Mark all completed Work Order Line Items as "Completed." Mark the incomplete Work OrderLine Item as "Cannot Complete" and enter details in the Description field. Mark the parent Work Order as "Closed"
- B. Mark all completed Work Order Line Items as "Completed." Mark the incomplete Work Order Line Item as "Cannot Complete" and enter details in the Description field. Mark the parent Work Order as "Cannot Complete".
- C. Mark all completed Work Order Line Items as "Completed." Mark the incomplete Work Order Line Item as "Cannot Complete," and enter details in the Description filed. Mark the parent Work Order as "Cancelled."
- D. Mark all Work Order Line Items as "Cannot complete," including the incomplete Work Order Line Item; mark the parent Work Order as "In Progress."
正解：B
質問 # 192
Universal Containers' (UC) Technicians are required to record actual work duration against baseline estimates at the Work Order Line Item Level for certain tasks. How can this be supported using standard fields and features?
- A. Create Knowledge Articles with the baseline durations for each Product. Train Service Technicians to associate the appropriate Knowledge Article, and then update the "Duration" field on the Work Order Line Item.
- B. Create Work Types for all tasks requiring an estimated versus baseline value. Train Service Technicians to select the appropriate Work Type, and then update the "Duration" field on the Work Order Line Item.
- C. Train Dispatchers to update the "Duration" field when Work Orders are created. Train Service Technicians to select the appropriate Work Type, and then update the "Duration" field on the Work Order Line Item.
- D. Create Work Types for all tasks requiring an estimated versus baseline value. Train Service Technicians to select the appropriate Work Type, and then update the "Duration" field on the Work Order.
正解：D
質問 # 193
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Salesforce Field-Service-Lightning-Consultant Exam、またはSalesforce Certified Field Service Lightning Consultant Examとも呼ばれるこの試験は、Salesforce Field Service Lightningソリューションの導入および管理の専門知識を示したい個人を対象としています。この認定試験は、顧問、管理者、アーキテクトが顧客のField Service Lightningソリューションの導入と管理を担当するためのものです。試験は、Field Service Lightningの基礎、設定およびカスタマイズ、モバイルワークフォース管理、および他のSalesforce製品との統合など、さまざまな領域での候補者の知識とスキルを測定します。
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手に入れよう！最新Field-Service-Lightning-Consultant認定有効な試験問題集解答：https://drive.google.com/open?id=1R199_yVqpHOAUnRqLGJXV5-XvZ0X8HDe