認証トレーニングITIL-4-DITS試験問題集テストエンジン [2024]
2024年01月15日ガイド準備でITIL-4-DITS試験合格
Peoplecert ITIL-4-DITS試験に合格すると、受験者はPeoplecertからITIL 4リーダー：デジタル＆IT戦略の認定を受けることができます。この認定は、受験者のIT戦略開発とデジタル変革における専門知識を証明し、グローバルに認められています。この認定は、ITプロフェッショナルが自己のキャリアを進め、自己の組織においてデジタルおよびIT戦略をリードすることを目指す際に有用な資格です。
PeopleCert ITIL-4-DITSは、ITIL 4リーダー：デジタル＆IT戦略に焦点を当てた認定試験です。この試験は、ITサービス管理の専門家の知識と専門知識を評価することを目的としています。この試験は、組織内でデジタルとIT戦略をリードし、管理する能力を証明したい人を対象としています。
PeopleCert ITIL-4-dits試験に合格するには、候補者はITIL 4フレームワークとデジタルおよびIT戦略へのアプリケーションの深い理解を示す必要があります。また、複雑な状況を分析および評価し、組織の目標と目的に合わせたソリューションを開発できる必要があります。成功した候補者は、デジタル変革を通じて組織をリードし、イノベーションと成長を促進するIT戦略を実装することができます。
質問 # 13
Which type of risk is MOST LIKELY to be identified by modeling and test reviews?
- A. Cyber security risk
- B. Dis risk
- C. Engagement risk
- D. innovation risk
正解：C
質問 # 14
Which parallel model is based on using the Income generated by an existing business model to fund a new digital business model until can fund itself?
- A. Erosion
- B. Cannibalism
- C. synergism
- D. Concurrence
正解：C
解説：
Synergism is a parallel model that is based on using the income generated by an existing business model to fund a new digital business model until it can fund itself. It is a way of balancing the risks and rewards of innovation and disruption by creating a synergy between the old and the new business models. Reference: ITIL 4 Leader: Digital and IT Strategy, page 39
質問 # 15
An organization is planning a large scale digital transformation programme to significantly improve its digital capabilities. Which Is the BUT approach for defining and implementing this programme?
- A. A digital task force should be appointed to define and Implement me programme
- B. individual initiatives should be defined and implemented separately
- C. The Chief Digital Officer should define and implement the programme
- D. The organization's governing body should define and implement the programme
正解：A
解説：
A digital task force is a cross-functional team that is responsible for defining and implementing a large scale digital transformation programme. This can help ensure that the programme is aligned with the organization's vision and strategy, has clear objectives and scope, follows a structured approach, leverages best practices and innovation, and delivers value to the organization and its stakeholders. Reference: ITIL 4 Leader: Digital and IT Strategy, page 47-48
質問 # 16
An organization has identified three initiatives to support a digital transformation strategy:
1. Upgrading technology
2 Adopting new software development approaches
3. Changing the structure of teams and departments
The project, management office has been tasked with Identifying and developing the business case(s) needed to review these initiatives Which is the BEST approach to take when creating the business case(s)?
- A. Create one single business case that provides justification for all three initiatives
- B. Create three different business cases providing justification for each Initiative
- C. Create one business case for the organizational change, and another for the remaining Initiatives
- D. Create one business case for the technology upgrade, and another for the remaining Initiatives
正解：D
質問 # 17
Which is the BEST approach to defining a vision and a strategy in an organization with multiple specialization divisions?
- A. Vision and strategy should be defined by the governing body and communicated to the divisions' leaders
- B. Vision and strategy should be defined in collaboration with the enterprise architects and consultants
- C. Vision and strategy should be defined by the executive leader and communicated to me divisions
- D. Vision and strategy should be defined in collaboration with the leaders of the organization and division
正解：D
質問 # 18
An insurance company generates sales from its website, from agents in a call center, and from third parties working for other financial service organizations. The product is very product is very popular and users are generally satisfied. The organization regularly collects and analysis data about service consumers, and this shows users have different levels of satisfaction, depending on how the product was sold.
What should the insurance company consider NEXT to help resolve the situation?
- A. Market relevance
- B. Customer feedback
- C. Omnichannel delivery
- D. Customer analytics
正解：C
解説：
Omnichannel delivery is about providing a consistent and seamless customer experience across different channels and touchpoints. This can help increase customer satisfaction, loyalty, and retention. The insurance company should consider how to align and integrate its different sales channels to deliver a unified and coherent service to its customers. Reference: ITIL 4 Leader: Digital and IT Strategy, page 17
質問 # 19
A software development organization has a very traditional way of working that no longer meets their market needs. They currently manage all budgets via their development and operations business units. They want to change so that they can develop and deploy solutions rapidly In response to constantly changing market needs.
How should they change their funding model to support this?
- A. Switch to funding programmes and protects
- B. Provide additional funding via the research and development budget
- C. Provide additional funding lo development and operations
- D. Switch 10 funding teams and value streams
正解：D
解説：
Switching to funding teams and value streams is the best way to change their funding model to support their objective of developing and deploying solutions rapidly in response to constantly changing market needs. Funding teams and value streams means allocating budgets based on the value delivered by cross-functional teams working on end-to-end processes that create value for customers. This can help increase agility, flexibility, collaboration, and innovation. Reference: ITIL 4 Leader: Digital and IT Strategy, page 50-51
質問 # 20
An organization has established a dear vision for digital transformation and has started their transformation journey. They have documented al their value streams and started to improve these. They use technology appropriately to maximize customer experience and operational excellence. They understand and manage risks, and they have a comprehensive approach to Identifying and using innovative Ideas.
What else do they need lot the digital transformation to succeed?
- A. Management of staff skills and competence
- B. Linked processes and practices to value creation
- C. Improved use of automation
- D. Management of threats and opportunities
正解：A
質問 # 21
A software development organization has a very traditional way of working that no longer meets their market needs. They currently manage all budgets via their development and operations business units. They want to change so that they can develop and deploy solutions rapidly In response to constantly changing market needs.
How should they change their funding model to support this?
- A. Switch to funding programmes and protects
- B. Provide additional funding via the research and development budget
- C. Provide additional funding lo development and operations
- D. Switch 10 funding teams and value streams
正解：D
質問 # 22
Which is the BEST description of the relationship between organization's products, services, and resources?
- A. An organization's resources are combinations of the organization's services
- B. An organization's resources are combinations of the organization's products
- C. An organization's services ate based on the organization's products
- D. An organization's products are required for the execution of an activity
正解：D
解説：
An organization's products are required for the execution of an activity is the best description of the relationship between organization's products, services, and resources. A product is a configuration of an organization's resources designed to offer value for a consumer. A service is a means of enabling value co-creation by facilitating outcomes that customers want to achieve without specific costs and risks. A resource is anything that might help deliver an organizational objective. Reference: ITIL 4 Leader: Digital and IT Strategy, page 11-12
質問 # 23
An organization provides services to businesses and private customers, it is now reviewing. its strategy and needs to ensure that the strategy sufficiently addresses the external perspective.
Which question BEST supports this objective?
- A. How can we improve operational efficiencies?
- B. How do we get to where we want to be?
- C. What markets do we serve?
- D. How can we reduce costs?
正解：C
質問 # 24
Why might an organization choose to Implement an Innovation even though it does not meet its minimum requirement for "return on Investment' (ROI)?
- A. The innovation is essential for the a organization to survive
- B. The innovation is low cost
- C. The innovation will deliver significant benefit for the organization
- D. The innovation is low risk
正解：B
質問 # 25
Which statement about metrics is CORRECT?
- A. Lagging metrics are easy to measure and to influence
- B. Lagging metrics predict what a is likely to happen in the future
- C. Legging metrics report what has been achieved
- D. Leading metrics ate difficult to measure, but easy to Influence
正解：C
解説：
Lagging metrics report what has been achieved by measuring the outcomes or results of past actions or activities. They are easy to measure but difficult to influence. They are useful for evaluating performance and validating hypotheses. Leading metrics predict what is likely to happen in the future by measuring the inputs or drivers of future outcomes or results. They are difficult to measure but easy to influence. They are useful for forecasting and influencing performance. Reference: ITIL 4 Leader: Digital and IT Strategy, page 83-84
質問 # 26
Which is the BEST approach to defining a vision and a strategy in an organization with multiple specialization divisions?
- A. Vision and strategy should be defined by the governing body and communicated to the divisions' leaders
- B. Vision and strategy should be defined in collaboration with the enterprise architects and consultants
- C. Vision and strategy should be defined by the executive leader and communicated to me divisions
- D. Vision and strategy should be defined in collaboration with the leaders of the organization and division
正解：D
解説：
Vision and strategy should be defined in collaboration with the leaders of the organization and division to ensure alignment, coherence, and buy-in across the organization. This can help create a shared understanding of the goals, values, and direction of the organization and its divisions, as well as leverage the expertise and insights of different leaders. Reference: ITIL 4 Leader: Digital and IT Strategy, page 9-10
質問 # 27
An organization wants to ensure that all Key stakeholders are aware of the strategic direction and support it.
What is the MOST approach to achieve this?
- A. Deliver compulsory strategic awareness sessions regularly
- B. Ensure there is one common communication channel for the strategy
- C. Tallor strategic communications to the stakeholders preferences
- D. Utilize metrics to ensure stall comply with the strategy
正解：C
質問 # 28
An organization has identified an opportunity to provide increased value to the healthcare user market. It wants to provide online access to healthcare services before its competition.
Which is the NST value proposition for the healthcare user market to include in the strategy?
- A. Consumers will be able to access advice and request prescriptions quickly at al limes without attending a medical facility
- B. Shareholder will receive Improve dividends from increased proms without significant Investment
- C. Healthcare professionals will be able to promote the services to healthcare users and reduce costs
- D. The organization will be able to utilize Innovative technology to develop software apps in faster times to market
正解：A
解説：
Consumers will be able to access advice and request prescriptions quickly at all times without attending a medical facility is the best value proposition for the healthcare user market to include in the strategy. It describes how the online access to healthcare services will benefit the consumers by meeting their needs and expectations, creating value and convenience for them, and differentiating the service from the competition. Reference: ITIL 4 Leader: Digital and IT Strategy, page 12-13
質問 # 29
An organization identified activities that are performed by many different people who follow detailed procedures to ensure they carry out all the steps. The procedures are very clear, and if staff follow the exact steps in the procedure then the results are always good, but this takes a lot of time.
- A. Simple automation
- B. Technology replacement modernization
- C. Intelligent automation
- D. Complex automation
正解：A
解説：
Simple automation is about using technology to automate repetitive and standardized tasks that follow clear and detailed procedures. This can help reduce human errors, save time and resources, and improve efficiency and quality. Reference: ITIL 4 Leader: Digital and IT Strategy, page 63
質問 # 30
Which parallel model is based on using the Income generated by an existing business model to fund a new digital business model until can fund itself?
- A. synergism
- B. Cannibalism
- C. Erosion
- D. Concurrence
正解：C
質問 # 31
Why might an organization choose to Implement an Innovation even though it does not meet its minimum requirement for "return on Investment' (ROI)?
- A. The innovation will deliver significant benefit for the organization
- B. The innovation is low cost
- C. The innovation is essential for the a organization to survive
- D. The innovation is low risk
正解：A
解説：
The innovation will deliver significant benefit for the organization is a reason why an organization might choose to implement an innovation even though it does not meet its minimum requirement for "return on investment" (ROI). This means that the organization values the long-term or intangible benefits of the innovation more than the short-term or financial returns. For example, the innovation might enhance customer satisfaction, brand reputation, market share, or social impact. Reference: ITIL 4 Leader: Digital and IT Strategy, page 27-28
質問 # 32
Which is NOT an essential consideration when developing a digital strategy?
- A. Understanding which systems will form die digital technology programme
- B. Understanding how to identify potential opportunities
- C. Understanding emerging technologies Hal could affect the organization
- D. Understanding the risks involved with digital opportunities
正解：A
解説：
Understanding which systems will form the digital technology programme is not an essential consideration when developing a digital strategy. It is a more detailed and technical aspect that can be defined later in the implementation phase. The essential considerations when developing a digital strategy are more focused on understanding the organization's vision, goals, values, customers, markets, competitors, opportunities, risks, and capabilities. Reference: ITIL 4 Leader: Digital and IT Strategy, page 5-6
質問 # 33
An organization is planning a large scale digital transformation programme to significantly improve its digital capabilities. Which Is the BUT approach for defining and implementing this programme?
- A. A digital task force should be appointed to define and Implement me programme
- B. individual initiatives should be defined and implemented separately
- C. The Chief Digital Officer should define and implement the programme
- D. The organization's governing body should define and implement the programme
正解：A
質問 # 34
An organization is aiming to use an innovative social media platform to improve engagement with young consumers.
What should the organization's strategy focus on?
- A. Ecosystem disruption supported by operational excellence
- B. Market relevance supported by ecosystem disruption
- C. Customer and market relevance supported by operational excellence
- D. Operational excellence supported by customer and market relevance
正解：C
解説：
Customer and market relevance is about understanding and meeting the needs and expectations of customers and markets, especially in a dynamic and competitive environment. Operational excellence is about delivering services efficiently and effectively, with high quality and reliability. An innovative social media platform can help improve engagement with young consumers by enhancing customer and market relevance, while operational excellence can support the delivery of the platform and its services. Reference: ITIL 4 Leader: Digital and IT Strategy, page 15-16
質問 # 35
......
究極のガイドITIL-4-DITS認証試験準備ITIL 4 Strategic Leader：https://jp.fast2test.com/ITIL-4-DITS-premium-file.html
無料最新のITIL 4 Strategic Leader ITIL-4-DITSリアル試験問題と解答：https://drive.google.com/open?id=1EW5Bm5Rdp7gPo0K_vZZSKjcFnkkafF1h