Salesforce Salesforce-Loyalty-Management試験問題（更新されたのは2023年）100%リアル問題解答 [Q15-Q32]

Salesforce Salesforce-Loyalty-Management試験問題（更新されたのは2023年）100%リアル問題解答

合格させるSalesforce Salesforce-Loyalty-Management試験最速合格

質問 # 15
What are the three required steps in settings up Loyalty promotion with Salesforce CDP and Marketing Cloud?

A. Automatically Add a New Individual Relationship
B. Send Loyalty Promotion Segments to marketing Cloud
C. Enable Service Connector for Promotion Escalations.
D. Activating and Publishing the Segment
E. Enable Connector Settings on all the Loyalty Objects

正解：A、D、E

質問 # 16
Northern Trail, outfitters (NTO) needs to process tier assessment rules on its member's anniversary date NTO wants to set up a Data Process Engine that transforms the data that is available in Salesforce and writes back the transformation results as new or updated records.
Which Kind of permission Set is required to enable the Data Processing Engine definitions?

A. Data Pipelines Base User
B. CLAAnalytics Base Admin
C. Loyalty Analytics admin
D. Rule Engine Designer

正解：A

質問 # 17
A Loyalty Management Consultant recently created a new analytics app, but users cannot access the app.
Which two statement correctly describes how to grant proper access on the user details page

A. Assign the user the analytics profile for analytics for Loyalty.
B. Assign access by checking CRM Analytics plus user
C. Assign user access to permission sets for analytics for Loyalty.
D. Assign user access to the analytics for Loyalty role.

正解：C

質問 # 18
A Loyalty Program Manager has proposed a new promotion with the following redemption requirements on their non-qualifying points for the two respective tiers.
* for Gold-tier members, a single non-qualifying point is equal to $2 if the total purchase value is $200 or more.
* for Gold-tier members, a single non-qualifying point is equal to $1 if the total purchase value is less than $200.
* for Gold-tier members, a single non-qualifying point is equal to $1, irrespective of the total value of the purchase.
Considering the above requirements, which three redemption rule options should be selected for the proposed promotion?

A. "Gold" tier member with the transaction amount is >= $200, then "Outcome": non-qualifying point deduction = transaction amount / 2.
B. "Blue" tier member with any transaction amount is <= $200, then "Outcome"; non-qualifying point deduction = transaction amount.
C. "Gold" tier member with the transaction amount is >= $200, then "Outcome": tier-qualifying multiplier =2
D. "Blue" tier member with any transaction amount, then "Outcome": non-qualifying point deduction = transaction amount.
E. "Gold" tier member with the transaction amount is >= $200, then "Outcome": non-qualifying point deduction = transaction amount.

正解：A、D、E

質問 # 19
What are the three essential steps to establish a Loyalty promotion with Salesforce CDP and Marketing Cloud?
Select three

A. Activate and Publish the Segment
B. Enable Service Connector for Promotion Escalations.
C. Enable Connector Settings on all the Loyalty Objects
D. Automatically Generate a New Individual Relationship
E. Transmit Loyalty Promotion Segments to Marketing Cloud

正解：A、B、D

質問 # 20
A customer from an airline Loyalty program purchases a ticket, which will accrue qualifying and non-qualifying points according to the Loyalty rules.
Which two automations can be used to set up transactions and points accrual?

A. Evaluation Flow
B. Screen Flow
C. Autolaunched Flow (No Trigger)
D. Schedule-Triggered Flow

正解：A、D

質問 # 21
Universal Container have a points-based Loyalty Program and a B2C commerce website built with a Commerce built with a Commerce Cloud solution; the clients orders are already synchronized with Loyalty Management. With the every purchase, Loyalty members will earn points. The Directory wants to have traceability of every order transaction on the Loyalty Management app.
What does the Salesforce Administrator have to do?

A. Use standard Order Lookup on the Loyalty Ledger object
B. Create a custom text field in Transaction Journal object to save the order purchased by the client.
C. Create a custom Lookup field in Transaction Journal object to save the order purchased by the Loyalty member.
D. Use the standard Order Lookup of the Transaction Journal Object

正解：D

質問 # 22
An Administrator must configure a tier point reset for a Loyalty Program to occur once every two years.
Which two setting does the Administrator need to consider in this scenario?

A. The currency type field must correspond to non-qualifying.
B. The qualifying point reset date, period, and frequency are set on the tier group.
C. The Currency type field must correspond to qualifying.
D. The Loyalty tier group field is populated.

正解：B、C

解説：
Explanation
The two settings that the Administrator needs to consider in this scenario are:
* B. The qualifying point reset date, period, and frequency are set on the tier group. This setting determines when and how often the qualifying points are reset for all members in the tier group. For example, if the qualifying period is set to two years and the frequency is set to yearly, then the points are reset every year after two years of enrollment1.
* C. The Currency type field must correspond to qualifying. This setting ensures that the tier group uses the same currency type as the loyalty program for tier assessment. For example, if the loyalty program uses qualifying points for tier assessment, then the tier group must also use qualifying points as the currency type2.

質問 # 23
A Customer Support Manager noticed that the customers support team's performance decreased since the company rolled out the Loyalty Program. The customer Support Agents complain that finding information about the Loyalty Program Member takes a lot of the time.
What is the standard solution to display the information regarding the Loyalty?
Program Member on the case detail page?

A. Create formula fields on Case Object
B. Create a Screen Flow
C. Develop a custom component
D. Embed Loyalty Member Profile Cards

正解：D

質問 # 24
A Consultant will need to create a new voucher definition for a new voucher, wherever the new voucher has the requirements.
A total of two vouchers will be issued to the member.
The first voucher has a face value of $100, and the second voucher has a face value of $200.
Both vouchers must be used within three months after the first voucher's disbursement date.
The first voucher will be issued to the members over a period of a month.
Which voucher definition settings will fulfill the new voucher's requirements?

A. Type: Fixed valued, Expiration Type: Period, Expiration Period: 3, expiration Period Unit Month, Face Value: $300, Partial Redeemable: UnChecked
B. Type: Fixed valued, Expiration Type: Period, Expiration Period: 3, expiration Period Unit Month, Face Value: $300, Partial Redeemable: Unchecked
C. Type: Fixed valued, Expiration Type: Period, Expiration Period: 90, expiration Period Unit Month, Face Value: $300, Partial Redeemable: Checked
D. Type: Fixed valued, Expiration Type: Period, Expiration Period: 3, expiration Period Unit Month, Face Value: $300, Partial Redeemable: Checked

正解：B

質問 # 25
The VP of Loyalty at Northern Trail outfitters (NTO) Retailers has decided to implement a Loyalty program to increase customer spending and improve customer lifetime value.
Which two features should be configured in Salesforce Loyalty Management?

A. Loyalty Tiers
B. Loyalty Segments
C. Member Rewards and Benefits
D. Loyalty product Pricing

正解：A、C

質問 # 26
A large retail company wants to award its customers 500 points when they join the Loyalty Program.
Which two configuration tasks below will be required to enable this type of award?

A. Create a Process rule that awards 500 points when the Activity Type ='Enrollment''.
B. Create a Transaction Journal with an Activity type of ''Enrollment'' that needs to be created when the customer signs up to join the Loyalty Program.
C. Create a Benefit that adds 500 points when the new member reaches the Top Platinum Level tier.
D. Create a Loyalty Partner and associate one of the Partner's products that must be purchased to award the
500 points.

正解：A、B

質問 # 27
Universal Container sells sports shoes through on eCommerce system. The Loyalty Program Members earn points in real-time with every purchase made.
How can this be built into Salesforce?

A. Download an app from the AppExchange to connect Salesforce and the external system.
B. Create with the external system to create Transaction Journals.
C. Create customer web service with Order Object
D. Create an schedule process to call the external system.

正解：B

質問 # 28
While designing an experiential Loyalty Program, what are the two recommended objects to be used as a best practice to track what type of activity the member has with the program?

A. Loyalty Ledger & Transaction Journal
B. transaction Journal Type & Transaction Journal Subtype
C. Loyalty Member Currency & Transaction Journal
D. Journal Type & Journal Subtype

正解：D

質問 # 29
A company has recently rolled out a Loyalty Program with three tiers. The company decided to offer personalized benefits based on customer behavior.
How will the personalized benefits be display for each Loyalty Program member?

A. On the Transaction Journal Related List, Linked to Loyalty Program Member
B. On the Voucher Related List, linked to Loyalty Program member
C. On the Member Benefit Related List, linked to Loyalty Program Member
D. On the Loyalty Member Tier Benefit Related List, linked to Loyalty Program Member

正解：D

質問 # 30
Due to the point of Sales (POS) system limitations, the client purchases are sent every night to Loyalty Management as transactions.
What are two benefits a program gets by using Batch Management in this context?

A. Tracks the status and health of batch jobs
B. Load large volumes of external data coming from external systems
C. Process large volumes of transactions
D. Process zip files full of Loyalty Transactions coming from point-of-sales systems

正解：A、C

質問 # 31
An airline's Loyalty program offers several ways to accrue points, including:
* Enrollment Bonus
* Member Referral
* Flight Purchase
* Additional information on the member profile.
The Salesforce Administrator must classify the different accrual transaction journals.
What should the administrator configure to meet these requirements?