[2023年最新] 高合格率な最新無料Salesforce-Loyalty-Management試験問題集アンサーを使おう
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質問 # 22
A loyalty Program has two existing partners, a snacks manufacture and a beverages importer. There are two new products that need to be directly associated with the respective partner products within the loyalty partner product section.
The below products have been added to the system and are available under the product objects.
Chocolate cookies, linked with product category snacks
Green soda from beverage importer
Which two steps should an Administrator take to fulfill task with the least effort?
- A. Add the partner in the Lookup on the Chocolate cookie product.
- B. Choose ''Category'' option and map the Chocolate cookies to the partner.
- C. Choose ''Product" option and map the green soda to the partner
- D. Add the partner in the lookup on the snack product
正解：C、D
質問 # 23
While designing an experiential Loyalty Program, what are the two recommended objects to be used as a best practice to track what type of activity the member has with the program?
- A. Loyalty Ledger & Transaction Journal
- B. Journal Type & Journal Subtype
- C. transaction Journal Type & Transaction Journal Subtype
- D. Loyalty Member Currency & Transaction Journal
正解：B
質問 # 24
Universal container launched a Loyalty Program. The salesforce Administrator to..... to create a private portal for the Loyalty Program.
What is the last step the Salesforce Administrator must complete?
- A. Add the relevant Experience Cloud components to the pages
- B. Activate the Experience Cloud site
- C. Create the Experience Cloud site
- D. Associate the Loyalty Program with the site
正解：B
質問 # 25
Northern Trail, outfitters (NTO) needs to process tier assessment rules on its member's anniversary date NTO wants to set up a Data Process Engine that transforms the data that is available in Salesforce and writes back the transformation results as new or updated records.
Which Kind of permission Set is required to enable the Data Processing Engine definitions?
- A. Rule Engine Designer
- B. CLAAnalytics Base Admin
- C. Loyalty Analytics admin
- D. Data Pipelines Base User
正解：D
質問 # 26
In order to view the information pertaining to a member's recent transactions and manual adjustments on the Contact record, what are the two suggestions that an IT Administrator should propose to the Member Services team? Select two
- A. Incorporate the Member Service Manager Home Dashboard on the Contact record
- B. Incorporate the 'Transaction Journals' related list on the Contact record
- C. Incorporate the 'View Member Profile' component on the Contact record
- D. Incorporate the 'Member Summary Embedded Dashboard' on the Contact record
正解：C、D
質問 # 27
A Loyalty member has achieved enough points for Gold tier status; however, the member reports some benefits are missing.
What should the Administrator do to troubleshoot and correct the error?
- A. Confirm the program and member are in an active status
- B. Adjust points on the member record to trigger member benefits actions
- C. Issue a promotion to the member of the mission benefits
- D. Confirm the member is assign to the correct tier and that tier has benefits
正解：D
質問 # 28
A company has recently rolled out a Loyalty Program with three tiers. The company decided to offer personalized benefits based on customer behavior.
How will the personalized benefits be display for each Loyalty Program member?
- A. On the Voucher Related List, linked to Loyalty Program member
- B. On the Member Benefit Related List, linked to Loyalty Program Member
- C. On the Transaction Journal Related List, Linked to Loyalty Program Member
- D. On the Loyalty Member Tier Benefit Related List, linked to Loyalty Program Member
正解：D
質問 # 29
In which two scenarios should an Administrator use member engagement attributes?
- A. Member enrolls in "welcome aboard" promotion for free surprise gift every quarter.
- B. Member attends three trainings between March 1st and April 30th to get 200 bonus points.
- C. Member buys apparel online and gets 400 bonus points if the member belongs to Gold Tier only.
- D. Member is eligible for 'Bonus days" if the member constantly speeds more than $500 each month for a year.
正解：B、D
質問 # 30
A loyalty Program would like to set up a new process where a push notification or email will be sent to the client immediately after a voucher is added to their member account within Salesforce Marketing Cloud.
The notification message will require the "first name" and the "membership number" to personalize the message and, a custom object named
"voucher issued" with the necessary data attributes.
Which option for the entry event should be selected as the preferred implementation approach that can meet the requirements with the least amount of development effort?
- A.
- B.
- C.
- D.
正解：B
質問 # 31
Which two features below are supported in the reference integration between Loyalty and Commerce Cloud?
- A. Loyalty membership merge
- B. Loyalty member enrollment
- C. Resetting tier points
- D. Loyalty member profile
正解：B、D
質問 # 32
An Administrator must configure a tier point reset for a Loyalty Program to occur once every two years.
Which two setting does the Administrator need to consider in this scenario?
- A. The Currency type field must correspond to qualifying.
- B. The qualifying point reset date, period, and frequency are set on the tier group.
- C. The Loyalty tier group field is populated.
- D. The currency type field must correspond to non-qualifying.
正解：A、B
解説：
Explanation
The two settings that the Administrator needs to consider in this scenario are:
* B. The qualifying point reset date, period, and frequency are set on the tier group. This setting determines when and how often the qualifying points are reset for all members in the tier group. For example, if the qualifying period is set to two years and the frequency is set to yearly, then the points are reset every year after two years of enrollment1.
* C. The Currency type field must correspond to qualifying. This setting ensures that the tier group uses the same currency type as the loyalty program for tier assessment. For example, if the loyalty program uses qualifying points for tier assessment, then the tier group must also use qualifying points as the currency type2.
質問 # 33
What two fields are attributed to a Loyalty Program entity in the Salesforce Customer Data Platform?
- A. Created Date
- B. Last Modified Date
- C. Current Member Count
- D. Reporting Enabled (Boolean)
正解：A、B
質問 # 34
What are the three essential steps to establish a Loyalty promotion with Salesforce CDP and Marketing Cloud?
Select three
- A. Enable Connector Settings on all the Loyalty Objects
- B. Enable Service Connector for Promotion Escalations.
- C. Automatically Generate a New Individual Relationship
- D. Activate and Publish the Segment
- E. Transmit Loyalty Promotion Segments to Marketing Cloud
正解：B、C、D
質問 # 35
The Loyalty Administrator for Northern Trail Outfitters (NTO) insider program defines tier groups- Status Tier Group with a Fixed model and period of one year.
The three tier are defined =Silver (base), Golden (next tier), and Platinum (the highest tier) Extend Expiration for this tier group is Qualifying Points Reset Date.
A member joins NTO insider in the Silver tier and, after a year of engagement, gets upgraded to the Gold tier on March 16 2023.
Which date would be the new Expiry date or this member after the tier is upgraded to Gold?
- A. December 31, 2024
B, March 31 2024 - B. March 16, 2020.
- C. December 31, 2023
正解：B
質問 # 36
Cloud kicks wants to identify specific tier members to be used for a journey within Marketing Cloud. The company wants to encourage Loyalty Tier B customers to become Loyalty Tier A customers.
What objects must be synchronized into Marketing Cloud to achieve the segmentation for this audience.
- A. Contact Loyalty Program Member, and Loyalty Member Tier
- B. Contact, Account, and Opportunity
- C. Voucher Definition, products, and Loyalty Member Tier
- D. Contact, Member Rewards Tier, and Loyalty Member Tier and Campaign
正解：A
質問 # 37
A Consultant needs to configure the Loyalty tier groups for a Loyalty Program with the following specifications:
Qualifying period is reset once a year on the 31st of March.
The member-tier is not extended upon expiration.
Which two settings within the Loyalty tier groups configuration should the Consultant configure to meet the required specifications?
- A. Extend Expiration = member enrollment anniversary
- B. Tier-model = anniversary
- C. Tier-model = fixed
- D. Extend Expiration = no extension
正解：C、D
質問 # 38
What are the three required steps in settings up Loyalty promotion with Salesforce CDP and Marketing Cloud?
- A. Send Loyalty Promotion Segments to marketing Cloud
- B. Enable Connector Settings on all the Loyalty Objects
- C. Activating and Publishing the Segment
- D. Automatically Add a New Individual Relationship
- E. Enable Service Connector for Promotion Escalations.
正解：B、C、D
質問 # 39
A Consultant will need to create a new voucher definition for a new voucher, wherever the new voucher has the requirements.
A total of two vouchers will be issued to the member.
The first voucher has a face value of $100, and the second voucher has a face value of $200.
Both vouchers must be used within three months after the first voucher's disbursement date.
The first voucher will be issued to the members over a period of a month.
Which voucher definition settings will fulfill the new voucher's requirements?
- A. Type: Fixed valued, Expiration Type: Period, Expiration Period: 3, expiration Period Unit Month, Face Value: $300, Partial Redeemable: Unchecked
- B. Type: Fixed valued, Expiration Type: Period, Expiration Period: 3, expiration Period Unit Month, Face Value: $300, Partial Redeemable: Checked
- C. Type: Fixed valued, Expiration Type: Period, Expiration Period: 3, expiration Period Unit Month, Face Value: $300, Partial Redeemable: UnChecked
- D. Type: Fixed valued, Expiration Type: Period, Expiration Period: 90, expiration Period Unit Month, Face Value: $300, Partial Redeemable: Checked
正解：A
質問 # 40
Universal Container sells sports shoes through on eCommerce system. The Loyalty Program Members earn points in real-time with every purchase made.
How can this be built into Salesforce?
- A. Download an app from the AppExchange to connect Salesforce and the external system.
- B. Create customer web service with Order Object
- C. Create with the external system to create Transaction Journals.
- D. Create an schedule process to call the external system.
正解：C
質問 # 41
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