Salesforce Salesforce-Certified-Administrator豪華セット学習ガイドにはオンライン試験エンジン
Salesforce-Certified-Administrator問題集レビュー専門クイズ学習材料
Salesforce Certified Administratorは、Salesforceの実装を管理および管理する責任を負う専門家のスキルと知識を検証するために設計された認定プログラムです。Salesforce Certified Administrator認定試験は、ユーザー、データ、セキュリティ、およびアクセスの管理、Salesforceの設定およびカスタマイズ、プラットフォームの維持と最適化、およびステークホルダーと協力してビジネス目標を達成することなど、さまざまな分野での候補者の熟練度を測定します。この認定は、SalesforceをCRMシステムとして使用する組織にとって、グローバルに認められ、高く評価されています。
質問 # 75
Aw Computing needs to capture a loss reason in rich text field when an opportunity is Closed lost.
How should an administrator configure this requirement?
- A. Select the requirement checkbox next to the loss reason field on the page layout.
- B. Check the required checkbox on the Loss Reason field in Object Manger.
- C. Configure a workflow rule to display an error if Loss Reason is blank
- D. Create a validation rule to display an error if stage is Closed lost and Loss Reason is blank.
正解：D
質問 # 76
Cloud Kicks has a custom object called Shipments. The Company wants to see all the shipment items from an Account page. When an Account is deleted, the shipments should remain.
What type of relationship should the administrator make between Shipments and Account?
- A. Shipments should have a master-detail to Accounts.
- B. Shipments should have a lookup to Account.
- C. Accounts should have a lookup to Shipments.
- D. Accounts should have a master-detail to Shipments.
正解：B
解説：
Explanation
A lookup relationship is a type of relationship that links two objects together, but does not affect security or deletion. It can be used to create a relationship between shipments and accounts where shipments should have a lookup to accounts; this way, shipments can show related account information on their records, but when an account is deleted, the shipments remain. Accounts should have a lookup to shipments is not a valid option because it does not match the requirement of seeing all shipment items from an account page; it would show related account information on shipment records instead. Shipments should have a master-detail to accounts or accounts should have a master-detail to shipments are not valid options either because they do not match the requirement of keeping shipments when an account is deleted; they would delete shipments along with their master account records. References:
https://help.salesforce.com/s/articleView?id=sf.relationships_lookup.htm&type=5
質問 # 77
Northern Trail Outfitters wants to know the average stage duration for all closed Opportunities.
How should an administrator support this request?
- A. Add Formula Fields to track Stages on each Opportunity.
- B. Use process builder to capture the daily average on each opportunity.
- C. Run the Opportunity Stage Duration report.
- D. Refresh weekly reporting snapshots for Closed Opportunities.
正解：C
解説：
Explanation
The Opportunity Stage Duration report is a standard report that shows how long opportunities spend in each stage before they are closed. It can be used to measure the average stage duration for all closed opportunities by grouping and summarizing the data by stage name and duration fields. Using process builder to capture the daily average on each opportunity is not feasible because it would require creating multiple fields and formulas on the opportunity object and updating them every day. Adding formula fields to track stages on each opportunity is also not practical because it would require creating multiple fields and formulas on the opportunity object and maintaining them every time a stage changes. Refreshing weekly reporting snapshots for closed opportunities is not necessary because the report can run on real-time data without snapshots.
References:
https://help.salesforce.com/s/articleView?id=sf.reports_opportunity_stage_duration_report.htm&type=5
質問 # 78
An administrator at Ursa Major Solar just learned about the AppExchange and how helpful it can be to the company's business.
Which two actions can be accomplished via the AppExchange?
'Choose 2 answers
- A. Download standard Lightning components.
- B. Install industry-specific solution templates.
- C. Download the Dataloader data tool.
- D. Find certified developers and consultants.
正解：B、D
解説：
Explanation
The AppExchange is an online marketplace where customers can find apps, components, consultants, developers, and more to extend Salesforce functionality or solve specific business challenges. Some of the actions that can be accomplished via AppExchange are finding certified developers and consultants who can help with custom development or implementation projects; installing industry-specific solution templates that provide preconfigured apps, dashboards, reports etc., for various industries such as manufacturing or healthcare; downloading free tools or components that enhance productivity or user experience; browsing reviews or ratings from other customers who have used certain products or services; etc.
References:https://appexchange.salesforce.com/
質問 # 79
The marketing team wants a new picklist value added to the Campaign Member Status field for the upsell promotional campaign.
Which two solutions should the administrator use to modify the picklist field values?
Choose 2 answers
- A. Add the Campaign Member Statuses related list to the Page Layout.
- B. Edit the picklist values for the Campaign Status in object Manager.
- C. Mass modify the Campaign Member Statuses related list.
- D. Modify the picklist value on the Campaign Member Statuses related list
正解：B、D
解説：
Explanation
Campaign Status is a standard picklist field on the Campaign object that indicates whether a campaign is planned, in progress, completed, or aborted. Campaign Member Status is a custom picklist field on the Campaign Member object that indicates how a person responded to a campaign, such as sent, responded, registered, attended, etc. To add a new picklist value for Campaign Status, you need to edit the field in Object Manager. To add a new picklist value for Campaign Member Status, you need to modify the field on the Campaign Member Statuses related list on the Campaign page layout. References:
https://help.salesforce.com/s/articleView?id=sf.campaigns_fields.htm&type=5
https://help.salesforce.com/s/articleView?id=sf.campaigns_member_status.htm&type=5
質問 # 80
The marketing team at Ursa Major Solar wants to send a personalized email whenever a lead fills out the web-to-Lead form on their website. They want to send different Message based on the Lead Industry Field Value.
What Should an administrator configure to meet this requirement?
- A. Add a public group and process builder to email the lead.
- B. Create an assignment rule to email the lead
- C. Configure an auto response rule to email the lead.
- D. Use Validation rule to trigger workflow to email to Lead.
正解：C
質問 # 81
Universal Containers has enabled Data Protection and Privacy for its org.
Which page layouts will have the Individual field available for tracking data privacy information?
- A. Contact, Lead, and Person Account
- B. Accountand User
- C. Case and Opportunity
- D. Individual, User, and Account
正解：A
解説：
Explanation
Contact, lead, and person account are three objects that will have the individual field available for tracking data privacy information when data protection and privacy is enabled for an org. The individual object is an object that stores data privacy preferences and requests for customers who are subject to privacy regulations such as GDPR; it can be linked to contact, lead, or person account records using the individual field. Case and opportunity, account and user, or individual, user, and account are not combinations of objects that will have the individual field available for tracking data privacy information; they either do not store customer data or do not supportindividual object relationships.
References:https://help.salesforce.com/s/articleView?id=sf.individual_object.htm&type=5
質問 # 82
An administration needs to store the ID of record type of later use in a flow.
Which kind of variable should the administrator use?
- A. Record variable
- B. Boolean variable
- C. ID variable
- D. Text variable
正解：C
解説：
Explanation
An ID variable is a type of variable that can store an ID value of a record or a record type in a flow. It can be used to store the ID of a record type for later use in a flow, such as assigning it to a record or using it in a condition. A boolean variable is a type of variable that can store a true or false value in a flow. A text variable is a type of variable that can store a text value in a flow. A record variable is a type of variable that can store one or more field values of a record in a flow.
References:https://help.salesforce.com/s/articleView?id=sf.flow_ref_elements_variables.htm&type=5
質問 # 83
The administrator at Northern Trail Outfitters has been using a spreadsheet to track assigned licenses and permission sets.
What feature can be used to track this in Salesforce?
- A. Login History
- B. Permission Set Groups
- C. Lightning Usage App
- D. User Report
正解：D
解説：
Explanation
To track assigned licenses and permission sets in Salesforce instead of using a spreadsheet, an administrator should use User Report type on Report object. User Report type allows creating reports that show information about users such as their profile, role, license type, active status, login history etc. It also allows adding fields related to permission sets such as Permission Set Assignments or Permission Set License Assignments. For example, an administrator can create a User Report that shows user name, profile name, user license name, permission set assignments count etc. Login History, Lightning Usage App, or Permission Set Groups are not features that can be used to track assigned licenses and permission sets in Salesforce. References:
https://help.salesforce.com/s/articleView?id=sf.reports_report_types_standard_user.htm&type=5
質問 # 84
An administrator at Cloud Kicks is building a flow that needs to search for records that meet certain conditions and store values from those records in variable for use later in the flow.
What flow element should the administrator add?
- A. Get Records
- B. Create Records
- C. Update Records
- D. Assignment
正解：A
質問 # 85
DreamHouse Reality needs to use consistent picklist value on a category filed on accounts and cases, with value respective to record types.
Which two features should the administrator use to fulfill this requirement?
Choose 2 Answers
- A. Global Picklist
- B. Dependent Picklist
- C. Custom Picklist
- D. Multi-Select Picklist
正解：B、C
解説：
Explanation
A dependent picklist and a custom picklist are the two features that can be used to fulfill the requirement. A global picklist and a multi-select picklist are not features that can be used to fulfill the requirement.
Here is a more detailed explanation of why A and B are the correct answers:
A: Dependent Picklist
A dependent picklist is a picklist whose values are dependent on the value selected in another picklist. This is useful for ensuring that only valid values are selected for a field. In this case, the administrator can create a dependent picklist for the category field on accounts and cases, with the values for the picklist being dependent on the record type selected. This will ensure that only the relevant picklist values are available for selection based on the record type selected.
For example, the administrator could create a dependent picklist for the category field on accounts and cases with the following values:
Record Type: New Account
Picklist Values: Residential, Commercial
Record Type: Existing Account
Picklist Values: Renewal, Upsell, Cross-sell
This would ensure that only the relevant picklist values are available for selection when creating a new account or an existing account.
B: Custom Picklist
A custom picklist is a picklist that is created by the administrator. This is useful for creating picklists with values that are specific to the organization's needs. In this case, the administrator can create a custom picklist for the category field on accounts and cases, with the values for the picklist being specific to the organization's needs. This will ensure that the picklist values are relevant to the organization and its customers.
For example, the administrator could create a custom picklist for the category field on accounts and cases with the following values:
Picklist Values: Residential, Commercial, Land, Multi-Family
This would ensure that the picklist values are relevant to the organization and its customers.
質問 # 86
What are two considerations an administrator should keep in mind when working with Salesforce objects?
Choose 2 answers
- A. Only standard objects support master-detail relationships.
- B. Standard objects are included with Salesforce.
- C. Custom and standard objects have standard fields.
- D. A new standard object can be created.
正解：B、D
解説：
Explanation
Standard objects are objects that are included with Salesforce by default, such as Account, Contact, Lead, Opportunity, etc. They have predefined fields and functionality that support common business processes.
Custom objects are objects that you create to store information that is specific to your organization or industry.
You can create new standard objects using the Object Manager in Setup. References:
https://trailhead.salesforce.com/en/content/learn/modules/data_modeling/standard_and_custom_objects
質問 # 87
An administrator at Universal Containers is reviewing current security settings in the company's Salesforce org.
What Should the administrator do to prevent unauthorized access to Salesforce?
- A. Enable caching and autocomplete on login page
- B. Enable multi factor authentication
- C. Disable TLS requirements for sessions.
- D. Customize organization wide default
正解：B
解説：
Explanation
Multi factor authentication (MFA) is a security feature that requires users to verify their identity using two or more factors when they log in to Salesforce. It can help prevent unauthorized access to Salesforce by adding an extra layer of protection beyond username and password. Enabling MFA can be done by administrators in the security settings or by users in their personal settings. Disabling TLS requirements for sessions, customizing organization wide defaults, or enabling caching and autocomplete on login page are not actions that would prevent unauthorized access to Salesforce; in fact, they may reduce security or have no effect on security at all. References: https://help.salesforce.com/s/articleView?id=sf.security_mfa.htm&type=5
質問 # 88
Cloud Kicks want to have consistency when communication with customers on cases. The company has requested messages to be sent in an email channel with categories to help search for the proper message.
Which Solution Should be administrator suggest to meet this requirement?
- A. Prebuilt Email Templates.
- B. Prebuilt Quick Texts
- C. Prebuilt Auto-Responses.
- D. Prebuilt Flow Templates.
正解：C
質問 # 89
Cloud Kicks has a Customer success agent going on leave and needs to change ownership on multiple cases.
Which two users are able to fulfill this request?
Choose 2 answers
- A. A user with manager role above the agent.
- B. A user with the Manage Cases Permission
- C. A user with the System Administrator profile.
- D. A user with Read Permission on account.
正解：A、C
解説：
Explanation
A user with manager role above the agent can change ownership on multiple cases that are owned by the agent or by users below the agent in the role hierarchy. A user with the System Administrator profile can change ownership on any case, regardless of the owner or role hierarchy. References:
https://help.salesforce.com/s/articleView?id=sf.case_change_owner.htm&type=5
https://help.salesforce.com/s/articleView?id=sf.admin_userperms.htm&type=5
質問 # 90
A Sales user is trying to manage Campaign Members for an upcoming networking event. The user can view the Campaign, but add new Campaign Members or update Member statuses.
How can an administrator troubleshoot this problem?
- A. Make sure the Marketing User Checkbox is checked on the user record page.
- B. Run a Campaign report and update any Member information via Data Loader.
- C. Provide the user access to both Leads and Contacts to edit all Members.
- D. Create a permission set to allow the user to edit Campaign Members.
正解：A
解説：
Explanation
To allow a user to add new Campaign Members or update Member statuses, the administrator should make sure that Marketing User Checkbox is checked on the user record page. This checkbox enables users to create, edit, and delete campaigns, configure advanced campaign setup, import leads, manage campaign members, and update campaign history via mass update. The checkbox also requires users to have Read and Edit permissions on campaigns and leads/contacts. Creating a permission set, providing access to both Leads and Contacts, or running a Campaign report will not enable users to manage Campaign Members. References:
https://help.salesforce.com/s/articleView?id=sf.campaigns_enable.htm&type=5
質問 # 91
The administrator at cloud kicks is trying to debug a screen flow that create contacts. One of the variables in the flow is missing on the debug screen.
What could cause this issue?
- A. The available for input checkbox was unchecked.
- B. The field type is unsupported by debugging.
- C. The available for output checkbox was unchecked.
- D. The flow is an inactive version
正解：A
解説：
Explanation
To debug a screen flow that creates contacts, one of the possible causes for a variable missing on the debug screen is that the available for input checkbox was unchecked for that variable. This means that variable cannot be set by external sources such as debug inputs or URL parameters. To fix this issue, check this checkbox for any variable that needs to be set externally. The flow version or field type does not affect variable availability for input. The available for output checkbox only affects whether variables can be passed out of flows or subflows. References:
https://help.salesforce.com/s/articleView?id=sf.flow_ref_variables.htm&type=5
https://help.salesforce.com/s/articleView?id=sf.flow_debugging.htm&type=5
質問 # 92
Universal Containers wants to provide reseller partners with discounted prices on the products they purchase.
How should an administrator configure this requirement?
- A. Use a different Opportunity record type.
- B. Build separate reseller partner products.
- C. Create a separate PriceBook for reseller partners.
- D. Add a Partner_Discount_c field to the Opportunity
正解：C
質問 # 93
Northern Trail Outfitters has two different sales processes: one for business opportunities with four stages and one for partner opportunities with eight stages. Both processes will vary in page layouts and picklist value options.
What should an administrator configure to meet these requirements?
- A. Public groups to limit record types and sales processes for opportunities.
- B. Different page layouts that control the picklist values for the opportunity types.
- C. Separate record types and Sales processes for the different types of opportunities.
- D. Validation rules that ensure that users are entering accurate sales stage information.
正解：C
解説：
Explanation
Record types and sales processes allow you to have different page layouts, fields, required fields, and picklist values for different types of opportunities.
References:
https://www.salesforceben.com/salesforce-record-types/https://trailhead.salesforce.com/content/learn/projects/cre
質問 # 94
The administrator at Cloud Kicks has a Custom picklist field on Lead, Which is missing on the Contact when leads are converted.
Which two items should the administrator do to make sure these values are populated?
Choose 2 answers
- A. Update the picklist value with a validation rule.
- B. Create a custom picklist field on Contact.
- C. Set the picklist field to be required on the Lead Object.
- D. Map the picklist field on the Lead to the Contact.
正解：B、D
解説：
Explanation
To make sure the custom picklist field values are populated on contact when leads are converted, you need to create a custom picklist field on contact and map it to the corresponding field on lead.
References: https://help.salesforce.com/s/articleView?id=sf.convert_lead_mapping.htm&type=5
https://help.salesforce.com/s/articleView?id=sf.customize_fields.htm&type=5
質問 # 95
A team of support users at Cloud Kicks is helping inside sales reps make follow-up calls to prospects that filled out an interest from online. The team currently does not access to the lead object.
How should an administrator provide proper access?
- A. Create a new profile
- B. Assign a new role.
- C. Configure permission sets.
- D. Set Up Manual Sharing
正解：C
解説：
Explanation
Permission sets are a flexible way to grant additional access to users without changing their profiles. To provide access to the lead object for a team of support users, create a permission set that includes the appropriate object and field permissions for leads, and then assign it to the users.
References:https://help.salesforce.com/s/articleView?id=sf.perm_sets_overview.htm&type=5
質問 # 96
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