[2024年12月25日] 365日更新、有効なSalesforce-Certified-Administrator知能問題集
ベスト品質のSalesforce-Certified-Administrator試験問題集でSalesforceテスト高得点を目指そう
質問 # 49
Ursa Major Solar uses two different page layouts for Account records. One page layout reflects the fields related to customer accounts and another page layout includes fields for partner accounts. The administrator has assigned the customer account page layout to sales and support users and the partner account layout to the partner management team.
What should the administrator configure to meet this requirement?
- A. Add members of the partner management team to the default Account team for the customer accounts.
- B. Create one record type for customer accounts and one record type for partner accounts.
- C. Use a public group and a criteria-based sharing rule to share customer accounts with the partner team.
- D. Grant create, read, edit and delete access to customer accounts on the partner team profile.
正解：B
解説：
Explanation
Record types are a way to assign different page layouts and picklist values to different users based on their business needs. To use two different page layouts for customer and partner accounts, create one record type for each account type and assign them to the appropriate page layouts and profiles. References:
https://help.salesforce.com/s/articleView?id=sf.customize_recordtype.htm&type=5
質問 # 50
An administrator at Universal Containers needs a simple way to trigger an alert to the director of sales when opportunities reach an amount of $500,000.
What should the administrator configure to meet this requirement?
- A. Set up Big Deal Alerts for the amount.
- B. Key Deals component on the homepage
- C. Enable Opportunity Update Reminders
- D. Opportunity warning in Kanban View.
正解：A
解説：
Explanation
Big Deal Alerts allow you to notify users when an opportunity reaches a certain amount or probability.
References: https://help.salesforce.com/s/articleView?id=sf.forecasts3_big_deal_alerts.htm&type=5
質問 # 51
Cloud Kicks has a Customer success agent going on leave and needs to change ownership on multiple cases.
Which two users are able to fulfill this request?
Choose 2 answers
- A. A user with the Manage Cases Permission
- B. A user with ReadPermission on account.
- C. A user with the System Administrator profile.
- D. A user with manager role above the agent.
正解：C、D
解説：
Explanation
A user with manager role above the agent can change ownership on multiple cases thatare owned by the agent or by users below the agent in the role hierarchy. A user with the System Administrator profile can change ownership on any case, regardless of the owner or role hierarchy. References:
https://help.salesforce.com/s/articleView?id=sf.case_change_owner.htm&type=5https://help.salesforce.com/s/art
質問 # 52
An administrator created a record trigger flow to update contacts.
How should the administrator reference the values of the active record the flow is running on?
- A. Use the {!Contact.Id} global variable.
- B. Use the {!Account.Id} record variable.
- C. Use the $Record global variable.
- D. Use the Get Records element to find the Id.
正解：C
解説：
Explanation
The $Record global variable allows you to reference the values of the active record the flow is running on.
References: https://help.salesforce.com/s/articleView?id=sf.flow_ref_global_variables.htm&type=5
質問 # 53
Northern Trail Outfitters has requested that when the Referral Date field is updated on the custom object Referral Source, the parent object Referral also needs to be updated.
Which automation solution should an administrator use to meet this request?
- A. Approval Process
- B. Workflow Field Update
- C. Lightning Web Component
- D. Process Builder
正解：D
解説：
Explanation
Process Builder is an automation tool that allows you to create processes that perform actions based on criteria that you specify. You can use Process Builder to update fields on related records when a record is created or updated. To meet the requirement of updating the parent object Referral when the Referral Date field is updated on the custom object Referral Source, you need to create a process that triggers when a Referral Source record is updated, checks if the Referral Date field has changed, and updates the Referral Date field on the related Referral record. References:
https://help.salesforce.com/s/articleView?id=sf.process_overview.htm&type=5
質問 # 54
A new Sales Rep at Ursa Major has a qualified lead that is ready for conversation.
When using the Lead Conversion process, which two records can be Created?
Choose 2 answers
- A. Account
- B. Campaign
- C. Case
- D. Contact
正解：A、D
解説：
Explanation
Account and contact are two records that can be created when using the lead conversion process. The lead conversion process converts a lead into an account, a contact, and optionally, an opportunity.
References:https://help.salesforce.com/s/articleView?id=sf.convert_lead.htm&type=5
質問 # 55
Cloud Kicks wants users to only be able to choose Opportunity stage closed won if the Lead source has been selected.
How should the administrator accomplish this goal?
- A. Change the Opportunity stage field to read only on the page layout.
- B. Configure a validation rule requiring Lead Source when the stage is set to closed won.
- C. Make Lead Source a dependent picklist to the Opportunity stage field.
- D. Modify the Opportunity stage a dependent picklist to the Lead source field.
正解：B
質問 # 56
The VP of sales at Universal Containers wants to prevent members of the sales team from changing an opportunity to a date in the past.
What should an administrator configure to meet this requirement?
- A. Approval Process
- B. Assignment Rule
- C. Field-Level Security
- D. Validation Rule
正解：D
質問 # 57
Northern Trail Outfitters has requested that when the Referral Date field is updated on the custom object Referral Source, the parent object Referral also needs to be updated.
Which automation solution should an administrator use to meet this request?
- A. Approval Process
- B. Workflow Field Update
- C. Lightning Web Component
- D. Process Builder
正解：D
質問 # 58
Sales reps at Ursa Major Solar are having difficulty managing deals. The leadership team has asked administrator to help sales reps prioritize and close more deals.
the administrator configure to help with these issues?
- A. Einstein Activity Capture
- B. Einstein Search Personalization Einstein Lead Scoring
- C. Einstein Opportunity Scoring
正解：C
質問 # 59
A sales rep at Ursa Major Solar has launched a series of networking events. They are hosting one event per month and want to be able to report on campaign ROI by month and series.
How should the administrator set up the Campaign to simplify reporting?
- A. Configure campaign Member Statuses to record which event members attended.
- B. Create individual Campaigns that all have the same name.
- C. Use Campaign Hierarchy where the monthly events roll up to a parent Campaign
- D. Add different record types for the monthly event types.
正解：C
解説：
Explanation
Campaign hierarchy is a feature that allows administrators to organize campaigns into a parent-child relationship, where the parent campaign represents a larger initiative and the child campaigns represent smaller or more specific activities within that initiative. Using campaign hierarchy can help Ursa Major Solar report on campaign ROI by month and series by creating a parent campaign for the series of networking events and creating individual child campaigns for each monthly event. The parent campaign can show the aggregated metrics and ROI for the entire series, while the child campaigns can show the metrics and ROI for each month.
Adding different record types for the monthly event types, creating individual campaigns that all have the same name, or configuring campaign member statuses to record which event members attended are not solutions for reporting on campaign ROI by month and series; they either do not group campaigns into a hierarchy or do not track campaign metrics or ROI. References:
https://help.salesforce.com/s/articleView?id=sf.campaigns_hierarchy.htm&type=5
質問 # 60
The administrator for Cloud Kicks has created a screen flow to help service reps ask the same set of questions when customers call in with issues. This screen should be visible from cases.
How should the screen flow be distributed?
- A. Component Filter
- B. Home page
- C. Page Layout
- D. Lightning page
正解：D
解説：
Explanation
Lightning page allows you to customize a record page and add a screen flow as a component. You can use the Lightning App Builder to drag and drop the Flow component onto the page and select the screen flow you want to display.
References: https://help.salesforce.com/s/articleView?id=sf.flow_distribute_lightning_page.htm&type=5
https://help.salesforce.com/s/articleView?id=sf.flow_builder_overview.htm&type=5
質問 # 61
An administrator at Northern Trail Outfitters is creating a validation rule.
Which two functions should the administrator use when creating a validation rule?
Choose 2 answers
- A. Formula return type
- B. Error message location
- C. Error condition formula
- D. Rule active date
正解：B、C
質問 # 62
The DreamHouse Realty team has a master-detail relationship set up with open house as the parent object and visitors as the child object.
What type of field should the administrator add to the open house object to track number of visitors?
- A. Multi-select Picklist
- B. Roll-up Summary.
- C. Indirect lookup
- D. Cross-object formula field
正解：B
解説：
Explanation
A roll-up summary field is a type of field that calculates values from related records, such as the count of child records or the sum of a field on child records. In this case, the administrator can add a roll-up summary field to the open house object to track the number of visitors by counting the child records on the visitors object.
References:
https://help.salesforce.com/s/articleView?id=sf.fields_about_roll_up_summary_fields.htm&type=5
質問 # 63
At universal Containers, users would like to be able to share Salesforce records with other members of their team, while collaborating around general topics as well.
Which are two considerations for enabling this functionality?
Choose 2 answers
- A. An administrator needs to create a group to enable record sharing
- B. Object layouts should be configured to include the groups related list.
- C. The Add Record action must be configured in the group publisher.
- D. Collaboration groups are created automatically for every department.
正解：B、C
解説：
Explanation
To enable record sharing and collaboration with groups, you need to add the groups related list to the object layouts and configure the Add Record action in the group publisher.
References: https://help.salesforce.com/s/articleView?id=sf.collab_groups_records.htm&type=5
https://help.salesforce.com/s/articleView?id=sf.collab_groups_record_actions.htm&type=5
質問 # 64
Northern Trail Outfitters has two different sales processes: one for business opportunities with four stages and one for partner opportunities with eight stages. Both processes will vary in page layouts and picklist value options.
What should an administrator configure to meet these requirements?
- A. Different page layouts that control the picklist values for the opportunity types.
- B. Public groups to limit record types and sales processes for opportunities.
- C. Separate record types and Sales processes for the different types of opportunities.
- D. Validation rules that ensure that users are entering accurate sales stage information.
正解：C
解説：
Explanation
Record types and sales processes allow you to have different page layouts, fields, required fields, and picklist values for different types of opportunities.
References: https://www.salesforceben.com/salesforce-record-types/
https://trailhead.salesforce.com/content/learn/projects/create-an-opportunity-record-type-for-npsp/create-and-ma
質問 # 65
Which two actions should an administrator perform with Case escalation rules?
Choose 2 answers
- A. Re-assign the Case.
- B. Re-open the Case.
- C. Change the Case Priority.
- D. Send email notifications.
正解：A、D
解説：
Explanation
Case escalation rules are used to escalate cases that have not been resolved within a certain time frame by changing the case owner, sending email notifications, or triggering workflow actions. You can use these actions to alert the appropriate users or groups when a case needs urgent attention or escalation. References:
https://help.salesforce.com/s/articleView?id=sf.customize_caseesc.htm&type=5
質問 # 66
Ursa Major Solar has a path on Case. The company wants to require its users to follow the status values as they are on the path. Agents should be prohibited from reverting the Case back to a previous status.
Which feature should an administrator use to fulfill this request?
- A. Predefined Field Values
- B. Dependent Picklists
- C. Validation Rules
- D. Global Value Picklists
正解：C
質問 # 67
AW Computing (AWC) occasionally works with independent contractors, who the company stores as Contacts in Salesforce. Contractors often change agencies, and AWC wants to maintain the historical accuracy of the record.
What should AWC use to track Contacts?
- A. Use a partner community to track the Contacts.
- B. Create a Junction object to track many-to-many relationship.
- C. Create a new Contact record for each agency.
- D. Enable Contacts to multiple Accounts.
正解：D
質問 # 68
A sales rep at Ursa Major Solar has launched a series of networking events. They are hosting one event per month and want to be able to report on campaign ROI by month and series.
How should the administrator set up the Campaign to simplify reporting?
- A. Create individual Campaigns that all have the same name.
- B. Use Campaign Hierarchy where the monthly events roll up to a parent Campaign
- C. Add different record types for the monthly event types.
- D. Configure campaign Member Statuses to record which event members attended.
正解：D
質問 # 69
Northern Trail Outfitters has two different sales processes: one for business opportunities with four stages and one for partner opportunities with eight stages. Both processes will vary in page layouts and picklist value options.
What should an administrator configure to meet these requirements?
- A. Different page layouts that control the picklist values for the opportunity types.
- B. Public groups to limit record types and sales processes for opportunities.
- C. Separate record types and Sales processes for the different types of opportunities.
- D. Validation rules that ensure that users are entering accurate sales stage information.
正解：C
解説：
Explanation
Record types and sales processes allow you to have different page layouts, fields, required fields, and picklist values for different types of opportunities.
References:
https://www.salesforceben.com/salesforce-record-types/https://trailhead.salesforce.com/content/learn/projects/cre
質問 # 70
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Salesforce-Certified-Administrator（Salesforce認定管理者）試験は、Salesforceが主催するプロの認定試験で、Salesforce管理における専門知識を証明したい個人を対象としています。この試験は、クラウドベースのソフトウェア会社であるSalesforceが、世界中の企業に顧客関係管理（CRM）ソリューションを提供することで知られています。
Salesforce Certified Administrator認定試験は、候補者のSalesforceに対する理解を評価する包括的なテストです。試験は60の多肢選択問題から構成され、105分間で完了する必要があります。試験に合格するには、少なくとも65％のスコアが必要です。試験は複数の言語で利用可能で、オンラインまたはテストセンターで受験できます。認定は3年間有効であり、その後、メンテナンス試験に合格するか、コースを受講することで認定を更新する必要があります。Salesforce Certified Administrator認定は、Salesforce管理に関する専門知識を示し、Salesforceエコシステムでのキャリアアップに役立つ優れた方法です。
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