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認定は、Salesforceを日常的に使用し、Salesforceプラットフォームを管理およびカスタマイズする責任を持つ個人を対象としています。彼らはSalesforceの機能や機能について十分に理解し、プラットフォームを構成および維持して組織のニーズに対応できることが期待されています。この認定は、キャリアアップを目指している人やSalesforce管理者の役割に移行することを望んでいる人にも役立ちます。
Salesforce-Certified-Administrator 試験の準備には、Salesforce が提供するさまざまなリソースを活用することができます。これらのリソースには、公式の学習ガイド、トレーニングコース、模擬試験などが含まれます。さらに、勉強グループやオンラインフォーラムなどのサードパーティーのリソースも数多くあり、試験の準備を手助けしてくれます。
Salesforce認定管理者認定試験は、データ管理、ユーザー管理、セキュリティとアクセス、自動化、分析など、Salesforce管理に関連する幅広いトピックを対象としています。この試験は、105分以内に完了する必要がある60の複数選択質問で構成されています。試験に合格するには、候補者は少なくとも65％を獲得する必要があります。
質問 # 72
Cloud Kicks needs to change the owner of a case when it has been open for more than 7 days.
How should the administrator complete this requirement?
- A. Assignment Rule
- B. Auto - Response Rules
- C. Escalation Rule
- D. Validation Rule
正解：A
質問 # 73
Ursa Major Solar wants to automatically notify a manager about any cases awaiting a response from an agent for more than 2 hours after case creation.
Which feature should an administrator use to fulfill this requirement?
- A. Omni-Channel Supervisor
- B. Assignment Rule
- C. Formula Field
- D. Case Escalation Rule
正解：D
解説：
Explanation
Case escalation rules allow you to escalate cases based on certain criteria, such as time or priority.
References: https://help.salesforce.com/s/articleView?id=sf.customize_escalation.htm&type=5
質問 # 74
The VP of sales at Dreamhouse Realty has requested a dashboard to visualize enterprise sales across the different teams. The key place of data is the total of all sales for the year and the progress to the enterprise sales goal.
What dashboard component will effectively show this number and the proximity to the total goal as a single value?
- A. Gauge
- B. Donut
- C. Table
- D. Stacked Bar
正解：A
解説：
Explanation
A gauge component shows a single value along with its percentage of a total value within predefined ranges using colors (red-yellow-green). It is useful for showing key performance indicators (KPIs) such as total sales amount and progress towards sales goal. References:
https://help.salesforce.com/s/articleView?id=sf.dashboards_gauge_component_type.htm&type=5
質問 # 75
An administrator at Universal Containers has been asked to prevent users from accessing Salesforce from outside of their network.
What are two considerations for this configuration?
Choose 2 answers
- A. IP address restrictions are set on the profile or globally for the org.
- B. Enforce Login IP Ranges on Every Request must be selected to enforce IP restrictions.
- C. Users can change their password to avoid login IP restrictions.
- D. Single sign-on will allow users to log in from anywhere.
正解：A、B
質問 # 76
Cloud kicks wants to track shoe designs by products. Shoe designs should be unable to be deleted, and there can be multiple design for one product across various stages.
Which two steps should the administration configure to meet this requirement?
Choose 2 answers
- A. Create a Custom Object for shoe design.
- B. Use the Standard Object for designs.
- C. Add a custom master detail field for shoe design on the Product Object.
- D. Configure a Custom Lookup Field for shoe design on the product object.
正解：A、C
質問 # 77
The administrator for Cloud Kicks needs to give access to a new custom object with custom fields to more than one user.
Which two options should an administrator use to meet this requirement?
Choose 2 answers
- A. Add to manual sharing list
- B. Create a Permission Set
- C. Edit organization-wide defaults
- D. Assign permission set group to Users
正解：A、D
質問 # 78
Northern Trail Outfitters is using one profile for all of its marketing users, providing read-only access to the Campaign object. A few marketing users now require comprehensive edit access on Campaigns.
How should an administrator fulfil this request?
- A. Marketing user checkbox
- B. Organization-wide defaults
- C. Permission sets
- D. Field-level security
正解：C
解説：
Explanation
Permission sets are used to grant additional permissions and access settings to individual users without changing their profiles or requiring a new profile to be created. You can use permission sets to extend users' functional access without changing their existing profiles. To meet the request of giving comprehensive edit access on Campaigns to a few marketing users who have read-only access by default, you need to create a permission set with edit access on Campaigns and assign it to those users. References:
https://help.salesforce.com/s/articleView?id=sf.perm_sets_overview.htm&type=5
質問 # 79
Cloud Kicks executives have noticed the opportunity Expected revenue Field displays incorrect values.
How Should the administrator correct this?
- A. Change the probability associated with the stage.
- B. Adjust the forecast category associated with the stage.
- C. Modify the closed won value associated with the stage.
- D. Update the expected revenue associated with the stage.
正解：A
質問 # 80
Cloud Kicks (CK) is partnering with a used shoe store and second-hand bicycle emporium. CK has an automated business process it wants to run once a week to count the number of open cases related to an account.
How should the administrator recommend automating this business process?
- A. Create a workflow rule with an outbound message.
- B. Use a process to update the account when it is edited
- C. Set up a scheduled process in Process Builder.
- D. Configure a scheduled flow in flow Builder.
正解：A
質問 # 81
Universal Containers has a private sharing model for Opportunities and uses Opportunity teams. Criteria-based sharing rules a sales rep at Universal Containers leaves the company and their user record is deactivated. The rep is later rehired in V administrator activates the old user record. The user is added to the same default Opportunity teams but h no longer able records the user worked on before leaving the company.
What is the likely cause?
- A. The records were manual shared with the user.
- B. The stage of the Opportunity records was changed to closed lost.
- C. Permission sets were removed when the user was deactivated.
- D. The record type of the Opportunity records was changed.
正解：A
解説：
Explanation
The likely cause for why a rehired user is no longer able to access records they worked on before leaving the company is that the records were manually shared with the user. Manual sharing allows granting access to individual records to specific users or groups. However, manual sharing is removed when a record owner changes or when a user's role changes. When a user is deactivated, their role is removed and any manual sharing involving that user is deleted. When a user is reactivated, their role is restored but manual sharing is not. Therefore, the rehired user will not have access to records that were manually shared with them before deactivation. The stage of Opportunity records, permission sets, or record type of Opportunity records are not likely causes for why a rehired user is no longer able to access records they worked on before leaving the company. References: https://help.salesforce.com/s/articleView?id=sf.sharing_manual.htm&type=5
質問 # 82
New leads need be routed to the correct Sales person based on the lead address.
- A. Assign with an escalation rule
- B. Use lead assignment rule
- C. Configure validation rule
- D. Create a formula field
正解：B
質問 # 83
The administrator at Cloud Kicks has created an approval process for time off requests.
Which two automated actions are available to be added as part of the approval process?
Choose 2 answers
- A. Chatter Post
- B. Field Update
- C. Auto launched Flow
- D. Email Alert
正解：B、D
質問 # 84
Cloud Kicks has a team of product owners that need a space to share feedback and ideas with just the product team.
How should the administrator leverage Salesforce to help the team collaborate?
- A. Use Quick Actions to log communication.
- B. Configure a Chatter Public Group.
- C. Create a Chatter Private Group.
- D. Add Activity History to document tasks.
正解：C
解説：
Explanation
A Chatter private group is a type of Chatter group that allows members to share feedback and ideas with each other in a secure and exclusive space; only members can see and post in a private group. It can be used by Ursa Major Solar to create a space for product owners to collaborate with just the product team by creating a Chatter private group and adding product owners as members. Using quick actions to log communication, configuring a Chatter public group, or adding activity history to document tasks are not solutions for creating a space for product owners to collaborate with just the product team; they either do not provide privacy or do not support collaboration. References:
https://help.salesforce.com/s/articleView?id=sf.collab_groups_overview.htm&type=5
質問 # 85
An administrator supporting a global team of salesforce users has been asked to configure company settings.
Choose 2 options
- A. Default Language
- B. Login Hours
- C. Currency Locale
- D. Password Policy
正解：A、C
質問 # 86
Which three items are available in the mobile navigation menu?
Choose 3 answers
- A. Lightning App Pages
- B. Utility Bar
- C. Chatter
- D. Lightning Home Page
- E. Dashboards
正解：B、C、E
質問 # 87
Ursa Solar Major is evaluating Salesforce for its service team and would like to know what objects were available out of the box.
Which three of the standard objects are available to an administrator considering a support use case?
Choose 3 answers
- A. Case
- B. Ticket
- C. Request
- D. Account
- E. Contract
正解：A、D、E
解説：
Explanation
Contract is a standard object that represents a contractual agreement between your company and a customer.
Case is a standard object that represents a customer's question or problem that needs to be resolved by your support team. Account is a standard object that represents an individual or an organization involved in your business, such as customers, competitors, partners, etc. These three objects are commonly used for service use cases in Salesforce. References: https://help.salesforce.com/s/articleView?id=sf.contract_fields.htm&type=5
https://help.salesforce.com/s/articleView?id=sf.case_fields.htm&type=5
https://help.salesforce.com/s/articleView?id=sf.account_fields.htm&type=5
質問 # 88
An administrator gets a rush request from Human Resources to remove a user's access to Salesforce Immediately. The user is part of a hierarchy field called Direct Manager.
What should the administrator do to fulfil the request?
- A. Change the user's profile to read-only while removing them from being referenced in the Direct Manager Field.
- B. Freeze the user to prevent them from logging in while removing them from being referenced in the Direct Manager field.
- C. Deactivate the user and delete any records where they are referenced in the Direct Manager field.
- D. Delete the user and leave all records where they referenced in the Direct Manager Field without changes.
正解：B
質問 # 89
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更新された公式認定はSalesforce-Certified-Administrator認証済みのSalesforce-Certified-Administrator問題集でPDF：https://jp.fast2test.com/Salesforce-Certified-Administrator-premium-file.html
2024年最新の実際に出るSalesforce-Certified-Administrator問題集テストエンジン試験問題はここにある：https://drive.google.com/open?id=1d-vdxV4tjh3UM4qFBd1p2AkB3HdAMvUg