PK0-005試験問題集を使って一日でProject+試験合格目指す（最新の238解答)
PK0-005試験正確な問題集、学習ノートと理論
質問 # 101
A PM is responsible for implementing a new customer relationship management system and has learned that the sales organization is reluctant to utilize the new system. The organization's reluctance could jeopardize the success of the project. Which of the following steps should be taken to understand the adoption issues and gain organizational acceptance of the initiative? (Select TWO).
- A. Train users on the proper use of the system.
- B. Create a memorandum of acceptable use.
- C. Track system usage and report user activity.
- D. Log the issue in the project risk register.
- E. Escalate the issue to the CCB
- F. Hold sessions to understand user challenges.
正解：C、F
解説：
The project manager should hold sessions to understand user challenges and track system usage and report user activity. These steps will help the project manager to identify the root causes of the adoption issues and monitor the progress of the system utilization. They will also help to communicate with the sales organization and provide feedback and support12
質問 # 102
By developing a project schedule, a PM has already validated the constraints, outlined the duration of the tasks
and the phases, and confirmed the proper sequence and flow of the project. Which of the following activities
still needs to be performed to complete the schedule?
- A. Allocate resources.
- B. Determine the project budget
- C. Establish baselines.
- D. Develop a communication plan.
正解：C
解説：
The next step after defining tasks, durations, resources, and costs is to establish baselines. A baseline is an
approved version of a project plan that serves as a reference point for measuring progress and performance
throughout the project lifecycle. A baseline typically includes scope, schedule, cost, quality, and risk
parameters. Establishing baselines involves presenting the project plan to key stakeholders and obtaining their
formal agreement on the project objectives and deliverables. Baseline approval can help to establish clear
expectations, avoid scope creep, and facilitate change control during project execution34
質問 # 103
A project team gathers weekly to review its progress. Which of the following is the project manager MOST likely to have prepared to ensure team members who are absent remain informed about assignments?
- A. Meeting minutes
- B. Status report
- C. Project plan
- D. Change log
正解：A
解説：
Meeting minutes should be prepared to ensure team members who are absent remain informed about assignments. Meeting minutes document what was discussed, decisions made, and assignments given during a meeting, providing a record of the team's progress and ensuring absent members are up-to-date. References:
CompTIA Project+ Study Guide Section 4.2.2
The project manager should prepare meeting minutes to ensure team members who are absent remain informed about assignments. Meeting minutes are a written record of what was discussed and decided in a meeting. They usually include information such as attendees, agenda items, action items, decisions made, issues raised, and deadlines assigned. Meeting minutes can help to communicate important information to team members who could not attend the meeting and provide a reference for future follow-up.
質問 # 104
A company that is implementing an updated version of its main product hired a new project manager to lead
the project. Prior to the start of the project, the sponsor asked the project manager to prepare a report on the
defects found in the previous project to avoid a decrease in production. The report shows that the two main
defects are related to cosmetic and physical damage to the product. Which of the following charts would
BEST prioritize which defects to address?
- A. Control
- B. Pareto
- C. Run
- D. Histogram
正解：B
解説：
The project manager should use a Pareto chart to prioritize which defects to address for the product. A Pareto
chart is a type of bar chart that shows the frequency or impact of different causes of problems or defects. It
also shows a cumulative line that represents the percentage of the total frequency or impact. A Pareto chart can
help to prioritize the causes that have the most significant effect on the quality of the product and apply the
80/20 rule, which states that 80% of the problems are caused by 20% of the causes.
質問 # 105
Before a configuration can be made to a system in development, a document containing information about
how the new system will interact with other systems within the organization needs to be written. Which of the
following relationships best describes this scenario?
- A. Start-to-finish
- B. Finish-to-start
- C. Finish-to-finish
- D. Start-to-start
正解：B
解説：
A finish-to-start relationship is a type of logical dependency between two tasks, in which the first task must be
completed before the second task can start. In this scenario, the document containing information about how
the new system will interact with other systems within the organization is a prerequisite for the configuration
of the system in development. Therefore, the document writing task must finish before the configuration task
can start, which is a finish-to-start relationship. References = CompTIA Project+ Study Guide: Exam
PK0-005, 3rd Edition, Chapter 6: Schedule Management1; CompTIA Project+ Certification Study Guide, 3rd
Edition, Chapter 6: Schedule Management2
質問 # 106
A project sponsor is struggling to provide the latest project status information on a weekly executive call.
Which of the following should be reviewed?
- A. Gap analysis
- B. Adoption training
- C. Dashboard
- D. Meeting cadence
正解：C
解説：
A dashboard is a visual tool that displays key project metrics and indicators in a single view12. A dashboard can help a project sponsor to provide the latest project status information on a weekly executive call by showing the project progress, budget, schedule, risks, issues, and milestones in a clear and concise way34. A dashboard can also facilitate communication, collaboration, and decision making among project stakeholders56. A dashboard should be reviewed and updated regularly to reflect the current state of the project7. References = CompTIA Project+ Certification Study Guide8, CompTIA Project+ Certification Exam Objectives9, Write a Project Status Report in 8 Steps + Template [2023] * Asana6, Project Status Reports: 9 Easy Steps & Examples [+ Template]7, How To Write a Project Status Report (Definition and Steps)8, How to Write a Project Status Report [Template Included] - Toggl9, What Is a Project Status? Definition and Key Terms - Indeed10
質問 # 107
Two project team members are assigned to set up new work areas and are disagreeing about the placement of hardware and peripherals at the end users' desks. The requirements do not specify where to place the items, just what is needed in each space. Which of the following should the project manager do to resolve the conflict?
- A. Send out a survey to the potential end users to gather information about the best functional setup for work productivity.
- B. Provide clear instructions based on personal preference and aesthetics for setup of the work areas.
- C. Explain to team members that the placement of the items is not too important, as long as everything is connected and working.
- D. Facilitate a meeting between team members to review the pros and cons of the different configurations so as to encourage an amicable solution.
正解：D
解説：
This answer is based on the best practice of conflict resolution in project management, which is to use a collaborative or problem-solving approach that seeks a win-win outcome for all parties involved12. By facilitating a meeting, the project manager can help the team members communicate effectively, understand each other's perspectives, and find a mutually acceptable solution that meets the project requirements. This way, the project manager can also maintain team morale and cohesion, and avoid imposing a decision that may cause resentment or dissatisfaction among the team members3. Reference = CompTIA Project+ Certification Study Guide4, CompTIA Project+ Certification Exam Objectives5, How Do You Handle Conflict in Project Management?1, 7 Strategies for Conflict Resolution in Project Management2, The Conflict Resolution Skills Every Project Manager Needs3
質問 # 108
As a part of a project, structured cabling activities have been outsourced to another company. The agreement is that work will take six weeks to complete and will be performed at different locations. Which of the following should the project manager do? (Select two).
- A. Negotiate with the vendors.
- B. Monitor the performance.
- C. Approve the deliverables.
- D. Accept delays in the work.
- E. Assign the resources.
- F. Purchase the materials.
正解：B、C
解説：
The project manager should approve the deliverables and monitor the performance of the outsourced structured cabling activities. These are the responsibilities of the project manager when dealing with external vendors or contractors, as they ensure that the quality standards, scope, schedule, and budget are met according to the contract terms and the project plan. The project manager should also communicate regularly with the vendor and provide feedback and guidance as needed. The other options are not correct because:
Purchasing the materials is not the responsibility of the project manager, but the vendor who is performing the structured cabling activities. The project manager should only verify that the materials are suitable and available for the project.
Assigning the resources is not the responsibility of the project manager, but the vendor who is performing the structured cabling activities. The project manager should only ensure that the vendor has the adequate and qualified resources to complete the work.
Accepting delays in the work is not a good practice for the project manager, as it can negatively affect the project schedule, scope, and quality. The project manager should proactively identify and manage the risks and issues that may cause delays, and implement contingency plans or corrective actions if necessary.
Negotiating with the vendors is not a task that the project manager should do during the execution of the structured cabling activities, as it should have been done during the planning and procurement phases of the project. The project manager should only adhere to the contract terms and conditions that have been agreed upon with the vendor, and only renegotiate if there are significant changes or disputes that require it. References = CompTIA Project+ Study Guide: Exam PK0-005, 3rd Edition, Chapter 8:
Planning Projects, Part 4 (Procurement and Communication), pages 243-260; CompTIA Project+ Certification Exam Objectives, Domain 2: Project Planning, Objective 2.5: Given a scenario, plan procurement for a project; Domain 3: Project Execution, Objective 3.2: Given a scenario, execute and monitor project tasks using traditional methodologies.
質問 # 109
During the project initiation phase, a project team has been identified. Which of the following is the NEXT step for the project manager?
- A. Validate the business case.
- B. Create a project schedule
- C. Update the project charter.
- D. Determine budget constraints.
正解：C
解説：
Update the project charter. Updating the project charter would be the next step for the project manager after identifying the project team during the project initiation phase. A project charter is a document that formally authorizes a project and defines its purpose, scope, objectives, deliverables, milestones, roles and responsibilities, assumptions, constraints, risks, budget, and timeline. A project charter can help to align the expectations and interests of all stakeholders involved in a project and provide direction and guidance for planning and executing the project.
質問 # 110
Which of the following is the best example of a breach of physical security?
- A. System user IDs being used by multiple individuals
- B. Developers having full access to both development and production environments
- C. Project documentation that is only kept on a removable device
- D. Printers that do not request user authentication
正解：C
解説：
A breach of physical security is an unauthorized access or damage to physical assets, such as equipment, data,
or personnel. Project documentation that is only kept on a removable device is the best example of a breach of
physical security, because it exposes sensitive information to theft, loss, or corruption. If the removable device
is not encrypted or protected, anyone who obtains it can access the project documentation and compromise the
project integrity, confidentiality, or availability. Therefore, project documentation should be stored in a secure
location, backed up regularly, and protected by access controls and encryption.
The other options are not examples of physical security breaches, but rather logical or administrative security
breaches. System user IDs being used by multiple individuals is a violation of the principle of least privilege
and accountability, which could lead to unauthorized access or misuse of system resources. Printers that do not
request user authentication is a lack of proper access control, which could allow unauthorized printing or
retrieval of confidential documents. Developers having full access to both development and production
environments is a violation of the principle of separation of duties and environments, which could introduce
errors, conflicts, or malicious code into the production system. References = CompTIA Project+ Study Guide:
Exam PK0-005, 3rd Edition, Chapter 9: Security Management1; CompTIA Project+ Certification Study
Guide, 3rd Edition, Chapter 9: Security Management2; Types of Security Breaches: Physical and Digital3
質問 # 111
Which of the following BEST describes how an organization should coordinate management of multiple related projects?
- A. Apply the SDLC process.
- B. Consult the CCB.
- C. Use different frameworks
- D. Establish a program.
正解：D
解説：
The BEST way to coordinate management of multiple related projects is to establish a program. A program is a group of related projects that are managed together to achieve specific strategic business objectives. Reference: CompTIA Project+ Study Guide Section 2.2.1 The organization should establish a program to coordinate management of multiple related projects. A program is a group of related projects, subprograms, and program activities that are managed in a coordinated way to obtain benefits and control not available from managing them individually. A program can help to align multiple projects with strategic goals, optimize resources and risks, and deliver value to stakeholders.
質問 # 112
Which of the following should occur when implementing an IT infrastructure change that takes risks into consideration?
- A. Gathering necessary resources
- B. Approving the change request
- C. Developing a rollback plan
- D. Defining requirements
正解：C
解説：
When implementing an IT infrastructure change that takes risks into consideration, the project manager should develop a rollback plan. A rollback plan is a contingency plan that outlines the steps that need to be taken in case the change does not work as expected. It includes a plan to roll back the changes and restore the system to its previous state. Reference: CompTIA Project+ Study Guide Section 3.3.
The project manager should develop a rollback plan when implementing an IT infrastructure change that takes risks into consideration. A rollback plan is a contingency plan that describes how to revert back to the previous state of the system in case of a failure or disruption during the change implementation. A rollback plan can help to minimize the impact of the change on the system performance and availability and ensure business continuity and data integrity.
質問 # 113
A project manager identifies stakeholders who will be impacted when a new product is delivered to the company. The project manager notices that more stakeholders will be positively impacted than negatively impacted. Which of the following actions should the project manager take?
- A. List the positively impacted stakeholders only.
- B. List the negatively impacted stakeholders only.
- C. List both positively and negatively impacted stakeholders.
- D. Update the communication plan with the new findings.
正解：D
解説：
When a project manager identifies stakeholders who will be impacted by the delivery of a new product, it is important to update the communication plan to reflect these findings. This ensures that all stakeholders are informed about the project's progress and how it may affect them, fostering transparency and managing expectations.
Reference = The answer is based on standard project management practices and the typical use of communication plans in stakeholder management. For detailed information, please refer to the CompTIA Project+ Study Guide and other official CompTIA resources.
質問 # 114
Which of the following pieces of data are examples of Pll?
- A. Name and year of birth
- B. Medical record and test result values
- C. X-ray and blood type
- D. IP address and email address
正解：D
解説：
Pll stands for personally identifiable information, which is any data that can be used to identify a specific individual. Examples of Pll include name, address, phone number, email address, social security number, passport number, driver's license number, etc. IP address and email address are both Pll because they can be used to trace the identity and location of a person. Medical record and test result values, name and year of birth, and x-ray and blood type are not Pll by themselves, but they can become Pll if they are combined with other data that can link them to a specific individual. References = CompTIA Project+ Study Guide: Exam PK0-005, 3rd Edition, Chapter 10: Project Security, page 331. CompTIA Project+ Certification Exam Objectives, Domain 4: Project Security, Objective 4.1: Given a scenario, apply security best practices to a project, Sub-objective: Identify and classify Pll.
質問 # 115
A project team is working remotely from different locations across the country. As part of a lessons-learned exercise, the project manager would like to identify the level of engagement among project team members. Which of the following would be the best tool for the project manager to use?
- A. Real-time survey
- B. Meeting chat
- C. Email
- D. Whiteboard
正解：A
解説：
A real-time survey is a tool that allows the project manager to collect feedback from the project team members in an interactive and timely manner. A real-time survey can measure the level of engagement, satisfaction, motivation, and performance of the team members, as well as identify any issues, challenges, or opportunities for improvement. A real-time survey can also increase the participation and collaboration of the team members, as they can see the results and comments of their peers instantly. A real-time survey is more effective than a meeting chat, an email, or a whiteboard, as it can reach a larger and more diverse audience, provide more structured and quantitative data, and avoid distractions and interruptions. References = CompTIA Project+ Study Guide: Exam PK0-005, 3rd Edition, Chapter 10: Project Closure, p. 367; The 9 best online survey apps in 2023 | Zapier
質問 # 116
One of the key steps in controlling changes lo software is obtaining approval. Which of the following
statements best describes the reason for this key objective?
- A. To ensure adequate resources are in place to implement the change
- B. To confirm that the software is a business priority
- C. To avoid a negative impact on other software functionalities
- D. To send the appropriate customer notifications
正解：C
解説：
Obtaining approval for changes to software is crucial to ensure that the changes do not negatively impact other
functionalities of the software. Approval processes typically involve a review that assesses the potential
impacts of the change, which helps in mitigating risks associated with the change.
References = The answer is based on standard project management practices and the typical use of change
control processes in software development. For detailed information, please refer to the CompTIA Project+
Study Guide and other official CompTIA resources.
質問 # 117
During the execution phase of a project, the project team faced an unexpected website downtime The project
manager how a brainstorming session and the team identified causes and effects tor the problem Now the
project team needs to analyze and determine whether the particular cause and effect are related by using one of
the following charts. Which of the following should the team use?
- A.
- B.
- C.
- D.
正解：B
解説：
Option A shows a cause and effect diagram, also known as a fishbone diagram or an Ishikawa diagram1. This
is a tool that helps to identify and analyze the root causes of a problem by displaying the possible causes and
effects in a graphical format2. A cause and effect diagram can help the project team to determine whether the
particular cause and effect are related by using a systematic and logical approach, such as asking "why"
questions or using the 5 Whys technique34. A cause and effect diagram is better than the other options
because:
Option B shows a Gantt chart, which is a tool that helps to plan and track the tasks, dependencies,
durations, and resources of a project along a timeline5. A Gantt chart does not focus on the causes and
effects of a problem, but rather on the sequence and progress of the project activities.
Option C shows a pie chart, which is a tool that helps to compare and visualize the proportions of
different categories or segments of data6. A pie chart does not show the relationships between the causes
and effects of a problem, but rather the distribution of the data values.
Option D shows a scatter plot, which is a tool that helps to examine the correlation or association
between two variables or sets of data7. A scatter plot does not show the causes and effects of a problem,
but rather the pattern or trend of the data points.
References = CompTIA Project+ Certification Study Guide8, CompTIA Project+ Certification Exam
Objectives9, Cause and Effect Diagrams for PMP1, Cause and Effect Analysis: Using Fishbone Diagram and
5 Whys2, How to Create a Cause and Effect Diagram3, How to Use Cause and Effect Analysis to Solve
Business Problems4, What is a Gantt Chart?5, What is a Pie Chart?6, What is a Scatter Plot?7
質問 # 118
Given the following information:
Which of the following represents the critical path of the project?
- A. A-C-F-I-J
- B. A-B-D-G-J
- C. A-B-E-G-J
- D. A-C-F-H-J
正解：B
解説：
The critical path of the project is the longest sequence of tasks that must be completed on time for the project to finish on schedule. It determines the shortest possible duration of the project and shows the tasks that have no slack or float. Any delay in the critical path tasks will affect the project completion date. To find the critical path, we need to calculate the earliest start (ES), earliest finish (EF), latest start (LS), latest finish (LF), and slack (S) for each task. We can use the table and the network diagram given in the question to do this. The formula for calculating the slack is S = LF - EF or S = LS - ES. A task with zero slack is on the critical path.
The calculations are as follows:
Task | Duration | ES | EF | LS | LF | S A | 10 | 0 | 10 | 0 | 10 | 0 B | 15 | 10 | 25 | 10 | 25 | 0 C | 10 | 10 | 20 | 15 |
25 | 5 D | 20 | 25 | 45 | 25 | 45 | 0 E | 10 | 25 | 35 | 35 | 45 | 10 F | 15 | 20 | 35 | 30 | 45 | 10 G | 5 | 45 | 50 | 45 | 50 |
0 H | 10 | 35 | 45 | 40 | 50 | 5 I | 20 | 35 | 55 | 30 | 50 | -5 J | 5 | 50 | 55 | 50 | 55 | 0 Based on the table, we can see that the tasks with zero slack are A, B, D, G, and J. Therefore, the critical path is A-B-D-G-J, which has a total duration of 55 days. The other options are not the correct critical paths, as they either include tasks with positive slack (such as C, E, F, and H) or have a longer duration than 55 days (such as A-C-F-I-J).
質問 # 119
A PM has identified all the resources involved in a project. The next step is to identify which resources are responsible for which tasks. Which of the following should be used to document this information?
- A. RACI
- B. RFI
- C. SOW
- D. WBS
正解：A
解説：
The RACI (Responsible, Accountable, Consulted, Informed) matrix is used to document which resources are responsible for which tasks. The RACI matrix is a tool that helps to clarify roles and responsibilities on a project. It assigns a level of responsibility to each resource involved in the project. References: CompTIA Project+ Study Guide Section 3.4.
The project manager should use a RACI matrix to document which resources are responsible for which tasks.
A RACI matrix is a type of responsibility assignment matrix (RAM) that plots the roles and responsibilities of resources on a project team. RACI stands for Responsible, Accountable, Consulted, and Informed. A RACI matrix can help to clarify who does what on a project, avoid confusion and duplication of work, and improve communication and collaboration among team members.
質問 # 120
A PM is working on the schedule for a project that has technical tasks and requires a SME's knowledge. The
PM decides the best way to track this project is to have the project lead provide high-level updates. Which of
the following is the best tool to track this data?
- A. Project organization chart
- B. Milestone chart
- C. Gantt chart
- D. Program Evaluation Review Technique chart
正解：B
解説：
A milestone chart is a tool that shows the key events or deliverables of a project along a timeline12. A
milestone chart is useful for tracking the progress of a project that has technical tasks and requires a SME's
knowledge, because it can provide a high-level overview of the project status, without getting into the details
of each task or activity34. A milestone chart can help the PM and the project lead communicate the project
achievements, challenges, and expectations to the stakeholders, and also identify any potential risks or delays
that may affect the project completion56. A milestone chart is better than the other options because:
A Gantt chart is a tool that shows the tasks, dependencies, durations, and resources of a project along a
timeline7. A Gantt chart is more detailed and complex than a milestone chart, and may not be suitable
for providing high-level updates to the stakeholders8.
A project organization chart is a tool that shows the roles, responsibilities, and reporting relationships of
the project team members and other stakeholders9. A project organization chart is not a tool for tracking
project data, but rather for defining the project structure and authority10.
A Program Evaluation Review Technique (PERT) chart is a tool that shows the tasks, dependencies, and
critical path of a project along a network diagram. A PERT chart is more focused on the sequence and
timing of the project tasks, and may not capture the key milestones or deliverables of the project.
References = CompTIA Project+ Certification Study Guide, CompTIA Project+ Certification Exam
Objectives, What is a Milestone Chart?1, How to Create a Milestone Chart in Excel in 3 Steps2, Milestone
Chart: The Easiest Way to Track Project Milestones3, How to Use Milestones in Project Management4, What
is a Gantt Chart?5, Gantt Chart vs Milestone Chart: What's the Difference?6, What is a Project Organization
Chart?7, How to Create a Project Organization Chart8, What is a PERT Chart?9, PERT Chart vs Gantt Chart:
What's the Difference?10
質問 # 121
As a part of a project, structured cabling activities have been outsourced to another company. The agreement is that work will take six weeks to complete and will be performed at different locations. Which of the following should the project manager do? (Select two).
- A. Negotiate with the vendors.
- B. Monitor the performance.
- C. Approve the deliverables.
- D. Accept delays in the work.
- E. Assign the resources.
- F. Purchase the materials.
正解：B、C
解説：
The project manager should approve the deliverables and monitor the performance of the outsourced structured cabling activities. These are the responsibilities of the project manager when dealing with external vendors or contractors, as they ensure that the quality standards, scope, schedule, and budget are met according to the contract terms and the project plan. The project manager should also communicate regularly with the vendor and provide feedback and guidance as needed. The other options are not correct because:
Purchasing the materials is not the responsibility of the project manager, but the vendor who is performing the structured cabling activities. The project manager should only verify that the materials are suitable and available for the project.
Assigning the resources is not the responsibility of the project manager, but the vendor who is performing the structured cabling activities. The project manager should only ensure that the vendor has the adequate and qualified resources to complete the work.
Accepting delays in the work is not a good practice for the project manager, as it can negatively affect the project schedule, scope, and quality. The project manager should proactively identify and manage the risks and issues that may cause delays, and implement contingency plans or corrective actions if necessary.
Negotiating with the vendors is not a task that the project manager should do during the execution of the structured cabling activities, as it should have been done during the planning and procurement phases of the project. The project manager should only adhere to the contract terms and conditions that have been agreed upon with the vendor, and only renegotiate if there are significant changes or disputes that require it. Reference = CompTIA Project+ Study Guide: Exam PK0-005, 3rd Edition, Chapter 8: Planning Projects, Part 4 (Procurement and Communication), pages 243-260; CompTIA Project+ Certification Exam Objectives, Domain 2: Project Planning, Objective 2.5: Given a scenario, plan procurement for a project; Domain 3: Project Execution, Objective 3.2: Given a scenario, execute and monitor project tasks using traditional methodologies.
質問 # 122
During a staff meeting, a project manager voices a concern about the client billing rate for a particular engineer. Which of the following documents would the project manager need in order to find this information?
- A. SOW
- B. SLA
- C. TOR
- D. NDA
正解：A
解説：
In order to find the client billing rate for a particular engineer, the project manager would need to refer to the SOW (Statement of Work). The SOW is a document that outlines the work to be performed, the timeframe for completion, and the cost of the project. It also includes information about the resources involved in the project and their billing rates. Reference: CompTIA Project+ Study Guide Section 2.2.
The project manager would need a statement of work (SOW) to find information about the client billing rate for a particular engineer. A SOW is a document that defines the scope of work for a project or contract. It usually includes information such as deliverables, milestones, timeline, costs, payment terms, quality standards, and acceptance criteria. A SOW can help to specify what services or products will be provided by whom, when, where, how, and for how much.
質問 # 123
Which of the following activities would a project manager perform during the closing phase? (Select THREE).
- A. Stakeholder analysis
- B. Removing access
- C. Acquiring resources
- D. Statement of work sign-off
- E. Removing resources
- F. Lessons learned
- G. Risk analysis
正解：B、E、F
解説：
Explanation
Lessons learned, removing resources, and removing access are activities that a project manager would perform during the closing phase of a project. Lessons learned is a process of collecting and documenting the knowledge and experience gained from a project for future reference and improvement. Removing resources is a process of releasing or reallocating any human or material resources that were used for the project.
Removing access is a process of revoking any permissions or privileges that were granted to the project team members or stakeholders for accessing any systems or data related to the project. These activities can help to finalize and close a project successfully and ensure that all deliverables are transferred, all documentation is approved and archived, all contracts are closed, and all stakeholders are satisfied.
質問 # 124
A project manager has been scheduling and facilitating project meetings, scribing the minutes, distributing the
minutes, and sending agendas prior to upcoming meetings. However, the project manager is frustrated because
action items are not being completed. Which of the following should the project manager do to alleviate these
concerns?
- A. Reprimand project team members for not completing assigned action items.
- B. Delegate the roles and responsibilities to improve meeting management.
- C. Use a software tool during the meeting that can create a transcript of what is discussed.
- D. Have a standing agenda that is vague enough so that it can be used again.
正解：B
解説：
According to 6 Techniques for Running Project Management Meetings, one of the best practices for effective
project meetings is to assign meeting roles to stay focused. By delegating the roles and responsibilities of
facilitator, timekeeper, scribe, and presenter, the project manager can ensure that the meeting agenda is
followed, the action items are recorded, and the outcomes are communicated. This can also increase the
engagement and accountability of the project team members, and reduce the frustration of the project manager.
質問 # 125 
Given the following network diagram:
Which of the following is the critical path?
- A. A-C-G-K-M
- B. A-B-F-L-M
- C. A-B-D-l-L-M
- D. A-B-E-J-L-M
正解：A
解説：
The critical path is the sequence of tasks that determines the minimum project duration. It is the longest path through the network diagram and has the least amount of slack or float. Based on the provided network diagram, the critical path is A-C-G-K-M, which has the longest total duration when adding up the individual task durations. References = The concept of the critical path is covered in the CompTIA Project+ Certification Study Guide1. For more detailed information on how to calculate and identify the critical path in project management, you can refer to the study guide and other project management resources2.
質問 # 126
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