Order-Management-Administrator練習試験テスト最新問題2024年06月
Order-Management-Administrator試験を一発合格保証問題集！
質問 # 46
Which two practices ate needed for a custom attribute to map into Order Management assuming the attribute has been created on the necessary objects?
- A. The names must only contain letters and underscores
- B. The types must match within reason
- C. The types must be an exact match (i.e. String to String)
- D. The names must be an exact match
正解：B、D
解説：
Two practices that are needed for a custom attribute to map into Order Management assuming the attribute has been created on the necessary objects are:
The types must match within reason. The data type of the custom attribute in Order Management must match or be compatible with the data type of the corresponding attribute in the external system, such as B2C Commerce or B2B Commerce. For example, if the attribute is a string in B2C Commerce, it must also be a string in Order Management.
The names must be an exact match. The name of the custom attribute in Order Management must be exactly the same as the name of the corresponding attribute in the external system, including capitalization and punctuation. For example, if the attribute is named "kitItem" in B2C Commerce, it must also be named "kitItem" in Order Management.
Verified Reference: https://documentation.b2c.commercecloud.salesforce.com/DOC2/topic/com.demandware.dochelp/OrderManagement/Administration/AdminAttrMgrCustomAttributes.html
質問 # 47
Which three components can be used to modify the user experience in the Order Summary detail page?
- A. Tabs
- B. Accordion
- C. Related List - Double
- D. Related List-Single
正解：A、B、D
解説：
Three components that can be used to modify the user experience in the Order Summary detail page are:
Tabs. Tabs are a type of component that allow users to switch between different views or subpages on a record page. Tabs can contain other components, such as charts, reports, or custom components, that display different information or functionality related to a record. The administrator can use the Lightning App Builder to add and customize tabs on the Order Summary detail page to give users more options and flexibility.
Accordion. Accordion is a type of component that allow users to expand and collapse sections of a record page. Accordion can contain other components, such as fields, related lists, or custom components, that display different information or functionality related to a record. The administrator can use the Lightning App Builder to add and customize accordion on the Order Summary detail page to give users more control and visibility.
Related List-Single. Related List-Single is a type of component that displays a single related list for a record. A related list is a list of records that are linked to another record by a relationship field, such as lookup or master-detail. The administrator can use the Lightning App Builder to add and customize related list-single on the Order Summary detail page to give users more access and context.
Verified Reference: https://help.salesforce.com/s/articleView?id=sf.lightning_app_builder_components.htm&type=5
質問 # 48
Which three objects are likely to get created in Order Management as an order progresses through its lifecycle?
- A. Fulfillment Order
- B. Replacement Order
- C. Return Order
- D. Change Order
- E. rmaorder
正解：A、C、D
解説：
Explanation
Three objects that are likely to get created in Order Management as an order progresses through its lifecycle are:
Fulfillment Order. A Fulfillment Order is a record that represents a group of products in an order that are fulfilled together from the same location. A Fulfillment Order has a lookup relationship to the Order Summary object, and it contains information such as the fulfillment location, delivery method, status, etc.
Return Order. A Return Order is a record that represents a return request for an order or part of an order.
A Return Order has a lookup relationship to both Order Summary and Change Order objects, and it contains information such as the return reason, status, date, etc.
Change Order. A Change Order is a record that represents a change request for an order or part of an order. A Change Order has a lookup relationship to the Order Summary object, and it contains information such as the change type, status, date, etc.
Verified References:
https://help.salesforce.com/s/articleView?id=sf.order_management_fulfillment_order.htm&type=5
https://help.salesforce.com/s/articleView?id=sf.order_management_return_order.htm&type=5
https://help.salesforce.com/s/articleView?id=sf.order_management_change_order.htm&type=5
質問 # 49
Which two APIs can an admin suggest so that customers can initiate order cancellations and returns from the B2C Commerce storefront and have their action carry out the cancel and return operations in Order Management?
- A. Bulk APIs
- B. REST APIs
- C. Streaming APIs
- D. Connect APIs
正解：B、D
解説：
Explanation
Two APIs that an admin can suggest so that customers can initiate order cancellations and returns from the B2C Commerce storefront and have their action carry out the cancel and return operations in Order Management are:
Connect APIs. These are RESTful APIs that expose resources in Order Management, such as orders, payments, shipments, etc. They allow customers to perform CRUD (create, read, update, delete) operations on these resources from external systems, such as B2C Commerce.
REST APIs. These are HTTP-based APIs that enable developers to access data in Order Management using standard HTTP methods, such as GET, POST, PUT, PATCH, and DELETE. They allow customers to interact with Order Management resources using JSON or XML formats.
Verified References:
https://help.salesforce.com/s/articleView?id=sf.order_management_connect_api.htm&type=5
https://help.salesforce.com/s/articleView?id=sf.order_management_rest_api.htm&type=5
質問 # 50
What does a summary object represent?
- A. A change lo an underlying record.
- B. A discount to underlying data
- C. An individual change lo financial data
- D. A dynamic view of underlying data
正解：D
解説：
Explanation
A summary object represents a dynamic view of underlying data. A summary object is a type of object that aggregates data from related records and displays it in a single record. For example, an Order Summary object represents the financial summary of an order that is received from an external system, such as B2C Commerce or B2B Commerce. An Order Summary object aggregates data from related Order Item Summary records and displays it in fields such as total amount, tax amount, discount amount, etc. Verified References:https://help.salesforce.com/s/articleView?id=sf.order_management_order_summary.htm&type=5
質問 # 51
A company's Salesforce org has high-scale orders enabled. During a flash sale, a customer service representative needs to service an order but it shows as a Pending Order Summary in Salesforce.
What should the customer service representative do?
- A. Use the Create Order Summary action on the Order records actions menu
- B. Import the Order from the associated Account page
- C. The customer service representative has to wait until the Order Summary is created
- D. Manually create the Order Summary record
正解：C
解説：
Explanation
The best thing for the customer service representative to do in this situation is to wait until the Order Summary is created. An Order Summary is a record that represents the financial summary of an order that is received from an external system, such as B2C Commerce or B2B Commerce. An Order Summary is created after an order is ingested into Order Management, and it triggers various flows and processes for order fulfillment and payment processing. A Pending Order Summary is a temporary record that indicates that an order has been received but not yet processed by Order Management. A customer service representative cannot service an order until it has an Order Summary record. Verified References:https://help.salesforce.com/s/articleView?id=sf.order_management_order_summary.htm&type=5
質問 # 52
An administrator is configuring delivery methods. What two types of records need to be created?
- A. Product Summary
- B. Order Delivery Method
- C. Product
- D. Delivery Method
- E. Order Delivery Summary
正解：B、D
解説：
The Order Delivery Method and Delivery Method objects are used to configure delivery methods for orders. A delivery method is a way of delivering an order to a customer, such as standard shipping, express shipping, or in-store pickup. A Delivery Method record defines the name, description, type, and cost of a delivery method. An Order Delivery Method record associates an order with a delivery method and stores additional information such as the delivery address, tracking number, and status. Reference: Order Management Objects, [Delivery Methods]
質問 # 53
A company sells its products in kits. The company wants the kits to remain grouped together during returns in Order Management so that all parts of the kit are accounted for.
What should the administrator recommend?
- A. Pass the data as is. Order Management will handle the kit.
- B. Add a custom attribute to the order header only
- C. Track the individual kit items using custom attributes
- D. Add a suffix to the Stock Keeping Unit of the Product which represents Kit status
正解：C
解説：
Explanation
The best way for the administrator to recommend tracking the kits so that they remain grouped together during returns in Order Management is to use custom attributes. Custom attributes are fields that can be added to objects to store additional information that is not available in standard fields. The administrator can create custom attributes for the Order Item Summary object to indicate whether an item is part of a kit, and what are the other items in the kit. This way, the kits can be easily identified and handled during returns. Verified References:https://documentation.b2c.commercecloud.salesforce.com/DOC2/topic/com.demandware.dochelp/Or
質問 # 54
Which two statements about the Order Summary object are accurate?
- A. it does not exist without the original Order object
- B. It has a single shipping address to which all Order Items will be shipped
- C. It is read-only for financial order data
- D. It can be deleted using the Delete button
正解：A、C
解説：
Two statements about the Order Summary object that are accurate are:
It does not exist without the original Order object. An Order Summary is a record that represents the financial summary of an order that is received from an external system, such as B2C Commerce or B2B Commerce. An Order Summary has a master-detail relationship to the Order object, which means that it cannot exist without its parent Order record.
It is read-only for financial order data. An Order Summary contains financial order data, such as total amount, tax amount, discount amount, etc., that are populated from the external system when the order is created. These fields are read-only and cannot be edited in Order Management.
Verified Reference: https://help.salesforce.com/s/articleView?id=sf.order_management_order_summary.htm&type=5
質問 # 55
A company's service learn should not see Process Exceptions on any Order Summaries. How can an administrator meet these requirements?
- A. Modify the Order Summary page layout to remove visibility to the Process Exception component for Service team profiles
- B. Modify the service team profiles to remove access to the lightning component and all associated Apex classes
- C. Create a copy of the Order Summary lightning record page for the service team and remove the Process Exceptions component.Activate the lightning record page by profile for all Service team profiles.
- D. Add a filter to the Process Exception component on the Order Summary lightning record page to hide the component for the service team's Profile
正解：C
解説：
Explanation
The best way for the administrator to meet these requirements is to create a copy of the Order Summary lightning record page for the service team and remove the Process Exceptions component. Activate the lightning record page by profile for all Service team profiles. A Process Exception is a record that represents an error or exception that occurred during the order lifecycle, such as payment authorization failure, inventory allocation failure, fulfillment location assignment failure, etc. A Process Exception has a lookup relationship to the Order object, and it contains information such as the exception type, status, message, etc. The Process Exceptions component is a standard component that displays process exceptions related to an order on its record page. The administrator can use the Lightning App Builder to create a copy of the Order Summary lightning record page for the service team and remove the Process Exceptions component from the page layout. The administrator can then activate the lightning record page by profile for all Service team profiles, so that they do not see Process Exceptions on any Order Summaries. Verified References:
https://help.salesforce.com/s/articleView?id=sf.order_management_process_exception.htm&type=5
https://help.salesforce.com/s/articleView?id=sf.om_process_exceptions_component.htm&type=5
https://help.salesforce.com/s/articleView?id=sf.lightning_app_builder_assign_lex_pages.htm&type=5
質問 # 56
Order Allocation should work on Order Items in which status?
- A. Awaiting Allocation
- B. Ordered
- C. created
- D. Pending
正解：A
解説：
Explanation
Order Allocation should work on Order Items in Awaiting Allocation status. This status indicates that the Order Item has been confirmed by the customer and is ready to be allocated to a Fulfillment Order based on routing rules and inventory availability. Verified References:https://help.salesforce.com/s/articleView?id=sf.order_management_order_item_status.htm&type=5
質問 # 57
What does the number of Fulfillment Orders created depend upon?
- A. Fulfillment Location, Recipient Address and Quantity
- B. Fulfillment Location. Delivery Method and Number of Payments
- C. Fulfillment Location. Delivery Method and Recipient Address
- D. Fulfillment Location, Delivery Charges and Quantity
正解：C
解説：
The number of Fulfillment Orders created depends on three factors: Fulfillment Location, Delivery Method and Recipient Address. These factors determine how the Order Items are grouped and allocated to Fulfillment Orders based on routing rules and inventory availability. For example, if an order has two items that can be fulfilled from different locations, or have different delivery methods or recipient addresses, then two Fulfillment Orders are created for that order. Verified Reference: https://help.salesforce.com/s/articleView?id=sf.om_order_fulfillment.htm&type=5
質問 # 58
A company's Salesforce org has high-scale orders enabled. During a flash sale, a customer service representative needs to service an order but it shows as a Pending Order Summary in Salesforce.
What should the customer service representative do?
- A. Use the Create Order Summary action on the Order records actions menu
- B. Import the Order from the associated Account page
- C. The customer service representative has to wait until the Order Summary is created
- D. Manually create the Order Summary record
正解：C
解説：
The best thing for the customer service representative to do in this situation is to wait until the Order Summary is created. An Order Summary is a record that represents the financial summary of an order that is received from an external system, such as B2C Commerce or B2B Commerce. An Order Summary is created after an order is ingested into Order Management, and it triggers various flows and processes for order fulfillment and payment processing. A Pending Order Summary is a temporary record that indicates that an order has been received but not yet processed by Order Management. A customer service representative cannot service an order until it has an Order Summary record. Verified Reference: https://help.salesforce.com/s/articleView?id=sf.order_management_order_summary.htm&type=5
質問 # 59
What are two ways an administrator can query Order Summaries using APIs in Workbench?
- A. Apex API
- B. Composite API
- C. Invocable API
- D. Connect API
- E. Platform API
正解：B、E
解説：
Explanation
Two ways that an administrator can query Order Summaries using APIs in Workbench are:
Platform API. The Platform API is a set of REST and SOAP APIs that allow developers to access data and functionality in Salesforce from external systems. The Platform API includes various resources and operations for querying, creating, updating, or deleting records in Salesforce, such as Order Summaries.
The administrator can use the Platform API in Workbench by selecting the REST Explorer or SOAP Explorer tabs, and entering the appropriate request URL and parameters.
Composite API. The Composite API is a type of REST API that allows developers to execute multiple subrequests in a single HTTP request. The Composite API includes various resources and operations for batching, tree, sObject collections, or transactions in Salesforce, such as Order Summaries. The administrator can use the Composite API in Workbench by selecting the REST Explorer tab, and entering the appropriate request URL and JSON body.
Verified References:
https://developer.salesforce.com/docs/atlas.en-us.api_rest.meta/api_rest/intro_what_is_rest_api.htm
https://developer.salesforce.com/docs/atlas.en-us.api_rest.meta/api_rest/resources_composite.htm
質問 # 60
Which three options are the main types of building blocks when working in Flow Builder?
- A. Connectors
- B. Data lookups
- C. Async processes
- D. Resources
- E. Elements
正解：A、D、E
解説：
The main types of building blocks when working in Flow Builder are:
Elements: These are the components that define the logic and functionality of a flow. Elements include actions, assignments, decisions, loops, screens, subflows, and waits.
Resources: These are the variables, constants, formulas, collections, and record choice sets that store data in a flow. Resources can be used as inputs or outputs for elements.
Connectors: These are the arrows that connect elements and resources in a flow. Connectors determine the sequence and direction of the flow execution. Reference: [Flow Building Blocks]
質問 # 61
In which two ways can Order Management licenses be assigned?
- A. By User
- B. By Permission Set
- C. By Profile
- D. By Hole
正解：A、B
解説：
Explanation
Two ways that Order Management licenses can be assigned are:
By Permission Set. A Permission Set is a collection of settings and permissions that give users access to various tools and functions in Salesforce. A Permission Set can be assigned to individual users or groups of users, regardless of their profile or role. An administrator can create a Permission Set that includes the Order Management User permission, which enables users to access Order Management features and data. The administrator can then assign this Permission Set to the users who need Order Management licenses.
By User. A User is a record that represents a person who can log in and access Salesforce. A User has various fields and settings that determine their access and permissions in Salesforce, such as profile, role, license type, etc. An administrator can assign an Order Management license to a user by editing the user record and selecting Order Management User from the License Type picklist. The administrator can also enable the Order Management User permission on the user record.
Verified References:
https://help.salesforce.com/s/articleView?id=sf.order_management_user_permission.htm&type=5https://help.sal
質問 # 62
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