2024年最新のOrder-Management-Administrator試験問題集で最近更新された87問題
Salesforce Order-Management-Administratorリアル2024年最新のブレーン問題集で模擬試験問題集
質問 # 46
An administrator has created a flow but during testing they encounter an unhandled fault error. Which three can the administrator do to get more details for debugging?
- A. Create a fault connector
- B. Add a screen node
- C. Add a Display Text component which includes {! SFIow.FaultMessage}
- D. Create an error connector
- E. Add an error node
正解：A、C、D
解説：
Three things that the administrator can do to get more details for debugging when encountering an unhandled fault error are:
Create a fault connector. A fault connector is a special type of connector that handles errors that occur in a flow element, such as an assignment, a loop, or an action. A fault connector can route the flow to another element or end the flow with an error message.
Add a Display Text component which includes {! SFIow.FaultMessage}. A Display Text component is a screen component that displays text on a screen element in a flow. The {! SFIow.FaultMessage} is a system variable that contains information about the error that occurred in the flow, such as the element name, error type, and error message.
Create an error connector. An error connector is a special type of connector that handles errors that occur in a screen element, such as invalid user input or required fields being left blank. An error connector can route the flow to another screen element or end the flow with an error message.
Verified Reference: https://help.salesforce.com/s/articleView?id=sf.flow_ref_elements_connector_fault.htm&type=5 https://help.salesforce.com/s/articleView?id=sf.flow_ref_elements_screen_component_display_text.htm&type=5 https://help.salesforce.com/s/articleView?id=sf.flow_ref_elements_connector_error.htm&type=5
質問 # 47
What does the number of Fulfillment Orders created depend upon?
- A. Fulfillment Location. Delivery Method and Number of Payments
- B. Fulfillment Location, Delivery Charges and Quantity
- C. Fulfillment Location. Delivery Method and Recipient Address
- D. Fulfillment Location, Recipient Address and Quantity
正解：C
解説：
Explanation
The number of Fulfillment Orders created depends on three factors: Fulfillment Location, Delivery Method and Recipient Address. These factors determine how the Order Items are grouped and allocated to Fulfillment Orders based on routing rules and inventory availability. For example, if an order has two items that can be fulfilled from different locations, or have different delivery methods or recipient addresses, then two Fulfillment Orders are created for that order. Verified References:https://help.salesforce.com/s/articleView?id=sf.om_order_fulfillment.htm&type=5
質問 # 48
A company's Salesforce org has high-scale orders enabled. During a flash sale, a customer service representative needs to service an order but it shows as a Pending Order Summary in Salesforce.
What should the customer service representative do?
- A. Import the Order from the associated Account page
- B. Manually create the Order Summary record
- C. The customer service representative has to wait until the Order Summary is created
- D. Use the Create Order Summary action on the Order records actions menu
正解：C
解説：
The best thing for the customer service representative to do in this situation is to wait until the Order Summary is created. An Order Summary is a record that represents the financial summary of an order that is received from an external system, such as B2C Commerce or B2B Commerce. An Order Summary is created after an order is ingested into Order Management, and it triggers various flows and processes for order fulfillment and payment processing. A Pending Order Summary is a temporary record that indicates that an order has been received but not yet processed by Order Management. A customer service representative cannot service an order until it has an Order Summary record. Verified Reference: https://help.salesforce.com/s/articleView?id=sf.order_management_order_summary.htm&type=5
質問 # 49
A customer orders a product through B2C Commerce but changes the quantity ordered after the Order Summary record is created in Order Management. Later, the customer returns one of the products. Which objects will be created in Order Management?
- A. A Change Order object and Cancel Order Object
- B. The Order Summary object and Change Order object
- C. A Cancel Order object and Return Order object
- D. A Return Order object and Change Order object
正解：D
解説：
The objects that will be created in Order Management when a customer orders a product through B2C Commerce but changes the quantity ordered after the Order Summary record is created in Order Management, and then returns one of the products are:
A Return Order object. A Return Order is a record that represents a return request for an order or part of an order. A Return Order has a lookup relationship to both Order Summary and Change Order objects, and it contains information such as the return reason, status, date, etc.
A Change Order object. A Change Order is a record that represents a change request for an order or part of an order. A Change Order has a lookup relationship to the Order Summary object, and it contains information such as the change type, status, date, etc.
Verified Reference: https://help.salesforce.com/s/articleView?id=sf.order_management_return_order.htm&type=5 https://help.salesforce.com/s/articleView?id=sf.order_management_change_order.htm&type=5
質問 # 50
An administrator has created a new currency field on the Fulfillment Order object and wants to roll up the total to the Order Summary object. When creating a rollup field on the Order Summary object, Fulfillment Order does not appear as an option. Why is this?
- A. Rollup Fields cannot sum Currency Fields
- B. The Rollup Summary field must be created on the Fulfillment Order object with the Order Summary object as the parent
- C. The Order Summary field on the Fulfillment Order object is a Lookup
- D. The Order Summary object has reached the limit of Rollup Summary fields
正解：C
解説：
The reason why Fulfillment Order does not appear as an option when creating a rollup field on the Order Summary object is that the Order Summary field on the Fulfillment Order object is a Lookup. A Lookup field is a type of custom field that creates a relationship between two objects, but does not support rollup summary fields. To create a rollup summary field, the relationship between the objects must be master-detail, which means that the child record cannot exist without its parent record. Verified Reference: https://help.salesforce.com/s/articleView?id=sf.custom_field_types.htm&type=5 https://help.salesforce.com/s/articleView?id=sf.fields_about_roll_up_summary_fields.htm&type=5
質問 # 51
Which three options are the main types of building blocks when working in Flow Builder?
- A. Resources
- B. Async processes
- C. Data lookups
- D. Connectors
- E. Elements
正解：A、D、E
解説：
The main types of building blocks when working in Flow Builder are:
Elements: These are the components that define the logic and functionality of a flow. Elements include actions, assignments, decisions, loops, screens, subflows, and waits.
Resources: These are the variables, constants, formulas, collections, and record choice sets that store data in a flow. Resources can be used as inputs or outputs for elements.
Connectors: These are the arrows that connect elements and resources in a flow. Connectors determine the sequence and direction of the flow execution. Reference: [Flow Building Blocks]
質問 # 52
An administrator is running into performance issues due to a high number of records being created in a flow.
How can the administrator modify the flow to improve scalability?
- A. Use the Bulk Create Records node in the Flow to improve performance
- B. Ask a developer to offload all the Flow functionality to Apex code via Triggers and Apex classes
- C. Offload the creation of records to a Subflow that will be called in the Reference Flow
- D. Ask a developer to create a Flow apex action to offload the creation of records
正解：A
解説：
Explanation
The best way for an administrator to modify the flow to improve scalability when running into performance issues due to a high number of records being created in a flow is to use the Bulk Create Records node in the Flow. This node allows the administrator to create multiple records of the same object type in one transaction, which reduces the number of database operations and improves the flow performance. Verified References:https://help.salesforce.com/s/articleView?id=sf.flow_ref_elements_data_bulk_create.htm&type=5
質問 # 53
What two steps are required to add an item to the Actions & Recommendations panel on the Order Summary record page?
- A. Create a new sub-flow
- B. Drag the Actions & Recommendations component on the page
- C. Create a New Deployment
- D. Make a new Lightning Record Page
正解：A、B
解説：
Two steps that are required to add an item to the Actions & Recommendations panel on the Order Summary record page are:
Drag the Actions & Recommendations component on the page. The Actions & Recommendations component is a standard component that displays actions and recommendations based on business logic for records in Lightning Experience or Salesforce mobile app. The administrator can use the Lightning App Builder to drag and drop the Actions & Recommendations component onto the Order Summary record page layout.
Create a new sub-flow. A sub-flow is a type of flow that can be invoked by another flow as an element. A sub-flow can contain logic and actions that are specific to a certain scenario or use case, such as order fulfillment or payment processing. The administrator can use Flow Builder to create a new sub-flow that defines the actions and recommendations for Order Summaries, and then add it to the Actions & Recommendations component on the record page.
Verified Reference: https://help.salesforce.com/s/articleView?id=sf.om_actions_recommendations.htm&type=5 https://help.salesforce.com/s/articleView?id=sf.flow_ref_elements_subflow.htm&type=5
質問 # 54
An admin wants to deploy certain pages in Order Management to approved mobile devices. Which two steps are the recommended approach for this?
- A. Save the pages with the options of both Desktop and Phone applied
- B. Build a custom application on Heroku calling the APIs
- C. Use the mobile publisher to create an app
- D. Install the Salesforce mobile app from Apple Store or Google Play
正解：A、D
解説：
The recommended approach for deploying certain pages in Order Management to approved mobile devices is to install the Salesforce mobile app from Apple Store or Google Play and save the pages with the options of both Desktop and Phone applied. The Salesforce mobile app is designed for easy data access on the go. You can view Order Management record pages on the mobile app, but you can't access its console features, like screen flows. To make a page available on the mobile app, you need to save it with the options of both Desktop and Phone applied in the Lightning App Builder. Reference: Salesforce Order Management, Mobile App Theme FAQ
質問 # 55
An admin is working with Order Management licensed as standalone (B2C Commerce is not in the scenario).
The admin submits a JSON payload using Workbench and Workbench indicates the operation was successful The second time the same payload is submitted the operation fails. What are two likely causes?
- A. Stock Keeping Unit values must be updated
- B. The Order Reference Number must be updated
- C. The payment data must be updated
- D. The stock levels in the org are depleted from the first order
正解：B、C
解説：
Explanation
Two likely causes that could make the second submission of the same JSON payload fail are:
The payment data must be updated. The payment data in the JSON payload contains information such as the payment method, amount, and authorization code. If the same payment data is used for the second order, it may cause a duplicate payment error or an invalid authorization error.
The Order Reference Number must be updated. The Order Reference Number is a unique identifier for each order that is generated by the external system and sent in the JSON payload. If the same Order Reference Number is used for the second order, it may cause a duplicate order error or an invalid order error.
Verified References:
https://help.salesforce.com/s/articleView?id=sf.order_management_order_api.htm&type=5https://help.salesforce
質問 # 56
A customer wants to change the layout of the out of the box Order Summary Lightning Record Page to three columns instead of two. How can an administrator satisfy this requirement?
- A. Edit the Lightning Record Page and change the Template lo Three Regions
- B. Add another column component lo the existing Lightning Record Page
- C. Create a new Lightning Record Page and select the Three Regions template
- D. Change the page layout template to Three Regions in the layout editor
正解：A
解説：
Explanation
The best way for the administrator to satisfy this requirement is to edit the Lightning Record Page and change the Template to Three Regions. A Lightning Record Page is a type of page that displays details and related information about a specific record in Lightning Experience or Salesforce mobile app. A Lightning Record Page can be customized using the Lightning App Builder, which is a tool that allows administrators to drag and drop components onto a page layout. A Template is a predefined layout that determines how components are arranged on a page. A Three Regions template is a type of template that divides the page into three columns or regions. The administrator can edit the Lightning Record Page for the Order Summary object, and change the Template to Three Regions in the Lightning App Builder. Verified References:
https://help.salesforce.com/s/articleView?id=sf.lightning_app_builder_customize_lex_pages.htm&type=5https://
質問 # 57
Order Allocation should work on Order Items in which status?
- A. Awaiting Allocation
- B. Pending
- C. created
- D. Ordered
正解：A
解説：
Explanation
Order Allocation should work on Order Items in Awaiting Allocation status. This status indicates that the Order Item has been confirmed by the customer and is ready to be allocated to a Fulfillment Order based on routing rules and inventory availability. Verified References:https://help.salesforce.com/s/articleView?id=sf.order_management_order_item_status.htm&type=5
質問 # 58
An administrator is tasked to utilize a Product Price Book which is managed on an external platform. How can the administrator meet this requirement?
- A. Edit the Product page layout to make the Pricebook field not require
- B. This is not possible, all Products require a Pricebook Entry
- C. Create an External Data Source in Setup which references the external platform where the Pricebook is held
- D. Go to Setup. Order settings, and select Enable Optional Price Books for Orders
正解：C
解説：
Explanation
The best way for the administrator to meet this requirement is to create an External Data Source in Setup that references the external platform where the Pricebook is held. An External Data Source is a type of metadata that defines the connection and authentication information for an external system that stores data outside of Salesforce. The administrator can create an External Data Source using the Lightning Connect OData 2.0 or
4.0 adapters, which support read-only access to data in relational databases. This way, the administrator can access the Product Price Book data from the external platform without importing it into Salesforce. Verified References:https://help.salesforce.com/s/articleView?id=sf.external_object_overview.htm&type=5
質問 # 59
An administrator is attempting to deploy a Change Set from a development org to a test org but the test org is not available in the list of target organizations. What are two reasons that could cause this issue?
- A. The development org has not been approved to upload Change Sets from within the test org
- B. The development org and test org are not associated with the same production org.
- C. The components in the Change set could not be found within the test org
- D. Change Sets can only be deployed from a sandbox org to a production org, not another sandbox org.
正解：A、B
解説：
Two reasons that could cause the issue of not being able to deploy a Change Set from a development org to a test org are:
The development org has not been approved to upload Change Sets from within the test org. To deploy Change Sets between two sandbox orgs, the administrator needs to establish a deployment connection between them. A deployment connection allows one org to send outbound Change Sets and another org to receive inbound Change Sets. The administrator can create a deployment connection request from the development org and approve it from the test org.
The development org and test org are not associated with the same production org. To deploy Change Sets between two sandbox orgs, they must be linked to the same production org. A production org is an org that contains live data and business processes. A sandbox org is a copy of a production org that is used for development, testing, or training purposes. Sandbox orgs inherit the deployment connections of their source production orgs. Reference: Deploy Using Change Sets, Deploy a Change Set
質問 # 60
A company's sales team wants the Total Amount field to be included in the Highlights panel at the top of the Credit Memo record page. How can the administrator meet this requirement?
- A. Modify the sales team profile's assigned record type to include the Total Amount field in the Highlights Panel
- B. Modify the compact layout on the Credit Memo object
- C. Edit the Credit Memo page layout lo include the Total Amount field in the Highlights Panel
- D. Edit the properties of the Highlights Panel component on the Credit Memo lightning record page
正解：B
解説：
The best way for the administrator to meet this requirement is to modify the compact layout on the Credit Memo object. A Credit Memo is a record that represents a refund or credit issued to a customer for an order or part of an order. A Credit Memo has various fields and related lists that display information such as the credit amount, status, reason, etc. A compact layout is a type of layout that determines which fields appear in the highlights panel at the top of a record page in Lightning Experience or Salesforce mobile app. The administrator can use the Object Manager to modify the compact layout on the Credit Memo object and add the Total Amount field to the compact layout. This way, the sales team can see the Total Amount field in the highlights panel at the top of the Credit Memo record page. Verified Reference: https://help.salesforce.com/s/articleView?id=sf.order_management_credit_memo.htm&type=5 https://help.salesforce.com/s/articleView?id=sf.compact_layouts_overview.htm&type=5
質問 # 61
What object does the Ensure Funds Apex Flow action look for when resolving Invoice balances associated with an Order Summary?
- A. Order Payments
- B. Payments
- C. Payment Summaries
- D. Order Payment Summaries
正解：D
解説：
Explanation
The object that the Ensure Funds Apex Flow action looks for when resolving Invoice balances associated with an Order Summary is Order Payment Summaries. This object represents the payments made for an order, and it has a lookup relationship to both Invoice and Order Summary objects. The Ensure Funds Apex Flow action uses this object to calculate the balance due for each Invoice and update its status accordingly. Verified References:
https://help.salesforce.com/s/articleView?id=sf.order_management_order_payment_summary.htm&type=5https:
質問 # 62
What three steps are required when deploying changes via change sets?
- A. Add the change set to the release schedule in the target org
- B. Upload the change set to the target org
- C. Approve the change set in the sandbox org
- D. Deploy the change set in the target org
- E. Create the change set in the sandbox org
正解：B、D、E
解説：
Three steps that are required when deploying changes via change sets are:
Create the change set in the sandbox org. This is the first step where the administrator selects the metadata components that they want to deploy and adds them to a change set in the source org, which is usually a sandbox org.
Upload the change set to the target org. This is the second step where the administrator sends the change set from the source org to the destination org, which is usually a production org or another sandbox org. The administrator needs to have a deployment connection with the target org and permission to upload change sets.
Deploy the change set in the target org. This is the final step where the administrator validates and deploys the change set in the destination org. The administrator needs to have permission to deploy change sets and resolve any deployment errors or warnings.
Verified Reference: https://help.salesforce.com/s/articleView?id=sf.changesets_create_outbound.htm&type=5 https://help.salesforce.com/s/articleView?id=sf.changesets_deploy.htm&type=5
質問 # 63
When can an Invoice be created?
- A. At any point before the Fulfillment Order is created, by customizing flow "Create Invoice and Ensure Funds"
- B. At any point after the Fulfillment Order is created, by customizing flow 'Create Invoice and Ensure Funds*
- C. At any point before the Fulfillment Order is created, by customizing flow "Create invoice"
- D. At any point after the Fulfillment Order is created, by customizing flow "Create Invoice'
正解：D
解説：
The correct time and way for creating an Invoice is at any point after the Fulfillment Order is created, by customizing flow "Create Invoice". This flow is a core action that creates an Invoice record from a Fulfillment Order record, and updates the status of both records accordingly. The administrator can customize this flow to suit their business needs, such as adding conditions, actions, or subflows. Verified Reference: https://help.salesforce.com/s/articleView?id=sf.flow_ref_elements_om_actions_create_invoice.htm&type=5
質問 # 64
Which two APIs can an admin suggest so that customers can initiate order cancellations and returns from the B2C Commerce storefront and have their action carry out the cancel and return operations in Order Management?
- A. Streaming APIs
- B. REST APIs
- C. Connect APIs
- D. Bulk APIs
正解：B、C
解説：
Two APIs that an admin can suggest so that customers can initiate order cancellations and returns from the B2C Commerce storefront and have their action carry out the cancel and return operations in Order Management are:
Connect APIs. These are RESTful APIs that expose resources in Order Management, such as orders, payments, shipments, etc. They allow customers to perform CRUD (create, read, update, delete) operations on these resources from external systems, such as B2C Commerce.
REST APIs. These are HTTP-based APIs that enable developers to access data in Order Management using standard HTTP methods, such as GET, POST, PUT, PATCH, and DELETE. They allow customers to interact with Order Management resources using JSON or XML formats.
Verified Reference: https://help.salesforce.com/s/articleView?id=sf.order_management_connect_api.htm&type=5 https://help.salesforce.com/s/articleView?id=sf.order_management_rest_api.htm&type=5
質問 # 65
An admin is working with Order Management licensed as standalone (B2C Commerce is not in the scenario). The admin submits a JSON payload using Workbench and Workbench indicates the operation was successful The second time the same payload is submitted the operation fails. What are two likely causes?
- A. Stock Keeping Unit values must be updated
- B. The Order Reference Number must be updated
- C. The payment data must be updated
- D. The stock levels in the org are depleted from the first order
正解：B、C
解説：
Two likely causes that could make the second submission of the same JSON payload fail are:
The payment data must be updated. The payment data in the JSON payload contains information such as the payment method, amount, and authorization code. If the same payment data is used for the second order, it may cause a duplicate payment error or an invalid authorization error.
The Order Reference Number must be updated. The Order Reference Number is a unique identifier for each order that is generated by the external system and sent in the JSON payload. If the same Order Reference Number is used for the second order, it may cause a duplicate order error or an invalid order error.
Verified Reference: https://help.salesforce.com/s/articleView?id=sf.order_management_order_api.htm&type=5 https://help.salesforce.com/s/articleView?id=sf.order_management_payment_api.htm&type=5
質問 # 66
Which of the following options represent two ways that an administrator can utilize APIs in Workbench to query Order Summaries?
- A. Apex API and Connect API
- B. Connect API and Platform API
- C. Platform API and Composite API
- D. Invocable API and Apex API
- E. Composite API and Invocable API
正解：C
解説：
The Platform API and the Composite API are two ways that an administrator can use APIs in Workbench to query Order Summaries. The Platform API allows querying, creating, updating, deleting, and searching records in Salesforce. The Composite API allows combining multiple requests into a single call, which can improve performance and reduce complexity12
質問 # 67
Universal Containers (UC) is evaluating Salesforce Order Management for managing its overarching process because their current system is written mostly in Apex code and has proved difficult to modify, deploy and debug. What are three advantages of using Flow Builder vs writing Apex code to manage the main flow of Order data?
- A. Because it is visual it is also self-documenting as changes are made
- B. It will notify the admin before a third party integration's data interface has changed
- C. The admin can attach a debugger to live customer sessions
- D. It allows for non-coding members of staff to contribute suggestions for optimizations and better overall customer experience
- E. The admin can easily debug specific business cases visually.
正解：A、C、E
解説：
Three advantages of using Flow Builder vs writing Apex code to manage the main flow of Order data are:
The admin can attach a debugger to live customer sessions. This allows the admin to monitor and troubleshoot the flow execution in real time, without affecting the customer experience or data integrity.
The admin can easily debug specific business cases visually. This allows the admin to test the flow with different input values and see how the flow behaves in a graphical interface, without writing any code.
Because it is visual it is also self-documenting as changes are made. This allows the admin to easily understand and maintain the flow logic, as well as track the changes and versions of the flow.
Verified Reference: https://help.salesforce.com/s/articleView?id=sf.flow_builder_debug.htm&type=5 https://help.salesforce.com/s/articleView?id=sf.flow_builder.htm&type=5
質問 # 68
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