100%合格率保証付きで最高のOrder-Management-Administrator試験でリアル問題PDFがある[2023年10月]
Order-Management-Administrator問題集で2023年最新のSalesforce Order-Management-Administrator試験問題
質問 # 23
An admin wants to deploy certain pages in Order Management to approved mobile devices. Which two steps are the recommended approach for this?
- A. Build a custom application on Heroku calling the APIs
- B. Use the mobile publisher to create an app
- C. Install the Salesforce mobile app from Apple Store or Google Play
- D. Save the pages with the options of both Desktop and Phone applied
正解：C、D
解説：
The recommended approach for deploying certain pages in Order Management to approved mobile devices is to install the Salesforce mobile app from Apple Store or Google Play and save the pages with the options of both Desktop and Phone applied. The Salesforce mobile app is designed for easy data access on the go. You can view Order Management record pages on the mobile app, but you can't access its console features, like screen flows. To make a page available on the mobile app, you need to save it with the options of both Desktop and Phone applied in the Lightning App Builder. Reference: Salesforce Order Management, Mobile App Theme FAQ
質問 # 24
A company's Salesforce org has high-scale orders enabled. During a flash sale, a customer service representative needs to service an order but it shows as a Pending Order Summary in Salesforce.
What should the customer service representative do?
- A. Import the Order from the associated Account page
- B. Manually create the Order Summary record
- C. The customer service representative has to wait until the Order Summary is created
- D. Use the Create Order Summary action on the Order records actions menu
正解：C
解説：
Explanation
The best thing for the customer service representative to do in this situation is to wait until the Order Summary is created. An Order Summary is a record that represents the financial summary of an order that is received from an external system, such as B2C Commerce or B2B Commerce. An Order Summary is created after an order is ingested into Order Management, and it triggers various flows and processes for order fulfillment and payment processing. A Pending Order Summary is a temporary record that indicates that an order has been received but not yet processed by Order Management. A customer service representative cannot service an order until it has an Order Summary record. Verified References:https://help.salesforce.com/s/articleView?id=sf.order_management_order_summary.htm&type=5
質問 # 25
An administrator has created a new currency field on the Fulfillment Order object and wants to roll up the total to the Order Summary object. When creating a rollup field on the Order Summary object, Fulfillment Order does not appear as an option. Why is this?
- A. The Rollup Summary field must be created on the Fulfillment Order object with the Order Summary object as the parent
- B. The Order Summary object has reached the limit of Rollup Summary fields
- C. The Order Summary field on the Fulfillment Order object is a Lookup
- D. Rollup Fields cannot sum Currency Fields
正解：C
解説：
Explanation
The reason why Fulfillment Order does not appear as an option when creating a rollup field on the Order Summary object is that the Order Summary field on the Fulfillment Order object is a Lookup. A Lookup field is a type of custom field that creates a relationship between two objects, but does not support rollup summary fields. To create a rollup summary field, the relationship between the objects must be master-detail, which means that the child record cannot exist without its parent record. Verified References:
https://help.salesforce.com/s/articleView?id=sf.custom_field_types.htm&type=5https://help.salesforce.com/s/art
質問 # 26
What does a summary object represent?
- A. A dynamic view of underlying data
- B. An individual change lo financial data
- C. A discount to underlying data
- D. A change lo an underlying record.
正解：A
解説：
Explanation
A summary object represents a dynamic view of underlying data. A summary object is a type of object that aggregates data from related records and displays it in a single record. For example, an Order Summary object represents the financial summary of an order that is received from an external system, such as B2C Commerce or B2B Commerce. An Order Summary object aggregates data from related Order Item Summary records and displays it in fields such as total amount, tax amount, discount amount, etc. Verified References:https://help.salesforce.com/s/articleView?id=sf.order_management_order_summary.htm&type=5
質問 # 27
An admin is working with Order Management licensed as standalone (B2C Commerce is not in the scenario). The admin submits a JSON payload using Workbench and Workbench indicates the operation was successful The second time the same payload is submitted the operation fails. What are two likely causes?
- A. Stock Keeping Unit values must be updated
- B. The payment data must be updated
- C. The Order Reference Number must be updated
- D. The stock levels in the org are depleted from the first order
正解：B、C
解説：
Two likely causes that could make the second submission of the same JSON payload fail are:
The payment data must be updated. The payment data in the JSON payload contains information such as the payment method, amount, and authorization code. If the same payment data is used for the second order, it may cause a duplicate payment error or an invalid authorization error.
The Order Reference Number must be updated. The Order Reference Number is a unique identifier for each order that is generated by the external system and sent in the JSON payload. If the same Order Reference Number is used for the second order, it may cause a duplicate order error or an invalid order error.
Verified Reference: https://help.salesforce.com/s/articleView?id=sf.order_management_order_api.htm&type=5 https://help.salesforce.com/s/articleView?id=sf.order_management_payment_api.htm&type=5
質問 # 28
A customer wants to change the layout of the out of the box Order Summary Lightning Record Page to three columns instead of two. How can an administrator satisfy this requirement?
- A. Edit the Lightning Record Page and change the Template lo Three Regions
- B. Add another column component lo the existing Lightning Record Page
- C. Create a new Lightning Record Page and select the Three Regions template
- D. Change the page layout template to Three Regions in the layout editor
正解：A
解説：
Explanation
The best way for the administrator to satisfy this requirement is to edit the Lightning Record Page and change the Template to Three Regions. A Lightning Record Page is a type of page that displays details and related information about a specific record in Lightning Experience or Salesforce mobile app. A Lightning Record Page can be customized using the Lightning App Builder, which is a tool that allows administrators to drag and drop components onto a page layout. A Template is a predefined layout that determines how components are arranged on a page. A Three Regions template is a type of template that divides the page into three columns or regions. The administrator can edit the Lightning Record Page for the Order Summary object, and change the Template to Three Regions in the Lightning App Builder. Verified References:
https://help.salesforce.com/s/articleView?id=sf.lightning_app_builder_customize_lex_pages.htm&type=5https://
質問 # 29
Based on some changes in Universal Containers' Commerce engine, new Orders are expected to have two additional attributes at the header level. In Order Management, which other Object besides Order also needs to be extended?
- A. Change Order
- B. Delivery Groups
- C. Order Summary
- D. Payment Summary
正解：C
解説：
Based on some changes in Universal Containers' Commerce engine, new Orders are expected to have two additional attributes at the header level. In Order Management, besides Order, the other object that also needs to be extended is Order Summary. An Order Summary is a record that stores information about an order, such as the total amount, the number of items, and the fulfillment status. An Order Summary is created by a process called Create Order Summary Process, which runs whenever an order is created or updated. The process calls a flow called Create OrderSummary Flow, which calculates the order summary fields and creates or updates the order summary record. To extend an object in Order Management, an administrator can create custom attributes on that object that match the API name and data type of the corresponding attributes in B2C Commerce. Reference: Order Management Objects
質問 # 30
Which two APIs can an admin suggest so that customers can initiate order cancellations and returns from the B2C Commerce storefront and have their action carry out the cancel and return operations in Order Management?
- A. Connect APIs
- B. Bulk APIs
- C. Streaming APIs
- D. REST APIs
正解：A、D
解説：
Two APIs that an admin can suggest so that customers can initiate order cancellations and returns from the B2C Commerce storefront and have their action carry out the cancel and return operations in Order Management are:
Connect APIs. These are RESTful APIs that expose resources in Order Management, such as orders, payments, shipments, etc. They allow customers to perform CRUD (create, read, update, delete) operations on these resources from external systems, such as B2C Commerce.
REST APIs. These are HTTP-based APIs that enable developers to access data in Order Management using standard HTTP methods, such as GET, POST, PUT, PATCH, and DELETE. They allow customers to interact with Order Management resources using JSON or XML formats.
Verified Reference: https://help.salesforce.com/s/articleView?id=sf.order_management_connect_api.htm&type=5 https://help.salesforce.com/s/articleView?id=sf.order_management_rest_api.htm&type=5
質問 # 31
A user wants to review credit card payment data for a specific Order. Which object should the employee navigate to?
- A. Order
- B. Payment
- C. Payment Method
- D. Order Payment Summary
正解：D
解説：
Explanation
The object that the user should navigate to to review credit card payment data for a specific Order is Order Payment Summary. An Order Payment Summary is a record that represents a payment made for an order or part of an order. An Order Payment Summary has a lookup relationship to both Order Summary and Invoice objects, and it contains information such as the payment amount, method, status, etc. Verified References:https://help.salesforce.com/s/articleView?id=sf.order_management_order_payment_summary.htm&t
質問 # 32
Which data type is the Status field on an Order Summary object?
- A. Picklist
- B. Number
- C. Text
- D. String
正解：A
解説：
The Status field on an Order Summary object is a picklist data type. A picklist is a field that allows users to select one value from a predefined list of values. The Status field on an Order Summary object indicates the current state of the order, such as Draft, Activated, Completed, or Cancelled. The values for the Status field are defined in the Order Status picklist field on the Order object. Reference: Order Management Objects, [Picklist Fields]
質問 # 33
Which two APIs can an admin suggest so that customers can initiate order cancellations and returns from the B2C Commerce storefront and have their action carry out the cancel and return operations in Order Management?
- A. Connect APIs
- B. Bulk APIs
- C. Streaming APIs
- D. REST APIs
正解：A、D
解説：
Explanation
Two APIs that an admin can suggest so that customers can initiate order cancellations and returns from the B2C Commerce storefront and have their action carry out the cancel and return operations in Order Management are:
Connect APIs. These are RESTful APIs that expose resources in Order Management, such as orders, payments, shipments, etc. They allow customers to perform CRUD (create, read, update, delete) operations on these resources from external systems, such as B2C Commerce.
REST APIs. These are HTTP-based APIs that enable developers to access data in Order Management using standard HTTP methods, such as GET, POST, PUT, PATCH, and DELETE. They allow customers to interact with Order Management resources using JSON or XML formats.
Verified References:
https://help.salesforce.com/s/articleView?id=sf.order_management_connect_api.htm&type=5
https://help.salesforce.com/s/articleView?id=sf.order_management_rest_api.htm&type=5
質問 # 34
Which three statements are true about change sets?
- A. Sending a change set between two orgs requires a deployment connection
- B. Changes can be deployed to any instance of Salesforce as long as the destination has approved it
- C. A change request should be created when the admin wants to send customizations from the current org to another org
- D. Change sets can contain only modifications made through the Setup menu
- E. Change sets can only be sent between orgs that are affiliated with a production org
正解：A、D、E
解説：
Explanation
Three statements that are true about change sets are:
Sending a change set between two orgs requires a deployment connection. A deployment connection is a link between two orgs that allows one org to send change sets to another org.
Change sets can only be sent between orgs that are affiliated with a production org. A production org is an org that is used for live operations and data, and it can have one or more sandbox orgs that are used for development and testing. Change sets can only be sent from a sandbox org to its associated production org, or from one sandbox org to another sandbox org that shares the same production org.
Change sets can contain only modifications made through the Setup menu. A change set is a collection of metadata components that can be deployed from one org to another. Metadata components are customizations that are made through the Setup menu, such as custom objects, fields, workflows, etc.
Verified References: https://help.salesforce.com/s/articleView?id=sf.changesets_about.htm&type=5
https://help.salesforce.com/s/articleView?id=sf.changesets_components.htm&type=5
質問 # 35
Which two practices ate needed for a custom attribute to map into Order Management assuming the attribute has been created on the necessary objects?
- A. The names must be an exact match
- B. The types must be an exact match (i.e. String to String)
- C. The types must match within reason
- D. The names must only contain letters and underscores
正解：A、C
解説：
Explanation
Two practices that are needed for a custom attribute to map into Order Management assuming the attribute has been created on the necessary objects are:
The types must match within reason. The data type of the custom attribute in Order Management must match or be compatible with the data type of the corresponding attribute in the external system, such as B2C Commerce or B2B Commerce. For example, if the attribute is a string in B2C Commerce, it must also be a string in Order Management.
The names must be an exact match. The name of the custom attribute in Order Management must be exactly the same as the name of the corresponding attribute in the external system, including capitalization and punctuation. Forexample, if the attribute is named "kitItem" in B2C Commerce, it must also be named "kitItem" in Order Management.
Verified References:
https://documentation.b2c.commercecloud.salesforce.com/DOC2/topic/com.demandware.dochelp/OrderManage
質問 # 36
What ate two reasons an admin should choose an Event over a Trigger when it comes to building out a solution?
- A. Events do not participate in a transaction scope
- B. Events are asynchronous
- C. Events cannot be subscribed lo in a batch for bulk operations
- D. Event order is not guaranteed within a topic
正解：A、B
解説：
Explanation
Two reasons an admin should choose an Event over a Trigger when it comes to building out a solution are:
Events are asynchronous. This means that events are processed in the background, without blocking the main execution thread. This can improve the performance and user experience of the solution, as well as avoid governor limits and timeouts.
Events do not participate in a transaction scope. This means that events are independent of the transaction that publishes them, and they do not affect the rollback or commit behavior of the transaction. This can avoid unwanted side effects and errors in the solution, as well as decouple the logic from the data.
Verified References:
https://developer.salesforce.com/docs/atlas.en-us.platform_events.meta/platform_events/platform_events_intro.h
https://developer.salesforce.com/docs/atlas.en-us.platform_events.meta/platform_events/platform_events_consid
質問 # 37
A customer applied a 10% off discount when placing an order. What object is created when the discount is applied to the order?
- A. Order Adjustment Group Summary
- B. Order Payment Summary
- C. Order Discount
- D. Credit Memo
正解：A
解説：
When a customer applies a discount when placing an order, an order adjustment group summary is created. An order adjustment group summary is a record that represents a modification to the order amount, such as a discount, a surcharge, or a tax. An order adjustment group summary can have one or more order adjustments, which are the individual modifications that are applied to the order or the order items. An order can have one or more order adjustment group summaries, depending on how many types of modifications are applied to the order. Reference: Order Management Objects, [Order Adjustments]
質問 # 38
Which three objects are likely to get created in Order Management as an order progresses through its lifecycle?
- A. Return Order
- B. Fulfillment Order
- C. Change Order
- D. rmaorder
- E. Replacement Order
正解：A、B、C
解説：
Explanation
Three objects that are likely to get created in Order Management as an order progresses through its lifecycle are:
Fulfillment Order. A Fulfillment Order is a record that represents a group of products in an order that are fulfilled together from the same location. A Fulfillment Order has a lookup relationship to the Order Summary object, and it contains information such as the fulfillment location, delivery method, status, etc.
Return Order. A Return Order is a record that represents a return request for an order or part of an order.
A Return Order has a lookup relationship to both Order Summary and Change Order objects, and it contains information such as the return reason, status, date, etc.
Change Order. A Change Order is a record that represents a change request for an order or part of an order. A Change Order has a lookup relationship to the Order Summary object, and it contains information such as the change type, status, date, etc.
Verified References:
https://help.salesforce.com/s/articleView?id=sf.order_management_fulfillment_order.htm&type=5
https://help.salesforce.com/s/articleView?id=sf.order_management_return_order.htm&type=5
https://help.salesforce.com/s/articleView?id=sf.order_management_change_order.htm&type=5
質問 # 39
Once the administrator has activated the integration between B2C Commerce and Order Management, orders being placed by customers will be sent to Order Management if the order status is set to which two values?
- A. New
- B. Created
- C. Open
- D. Active
- E. Drafted
正解：A、D
解説：
Explanation
Once the administrator has activated the integration between B2C Commerce and Order Management, orders being placed by customers will be sent to Order Management if the order status is set to Active or New. These are the two order statuses that indicate that an order has been created or confirmed by a customer, and that it needs to be processed by OrderManagement. Verified References:https://help.salesforce.com/s/articleView?id=sf.order_management_order_api.htm&type=5
質問 # 40
An administrator has created a flow but during testing they encounter an unhandled fault error. Which three can the administrator do to get more details for debugging?
- A. Add an error node
- B. Create a fault connector
- C. Create an error connector
- D. Add a Display Text component which includes {! SFIow.FaultMessage}
- E. Add a screen node
正解：B、C、D
解説：
Three things that the administrator can do to get more details for debugging when encountering an unhandled fault error are:
Create a fault connector. A fault connector is a special type of connector that handles errors that occur in a flow element, such as an assignment, a loop, or an action. A fault connector can route the flow to another element or end the flow with an error message.
Add a Display Text component which includes {! SFIow.FaultMessage}. A Display Text component is a screen component that displays text on a screen element in a flow. The {! SFIow.FaultMessage} is a system variable that contains information about the error that occurred in the flow, such as the element name, error type, and error message.
Create an error connector. An error connector is a special type of connector that handles errors that occur in a screen element, such as invalid user input or required fields being left blank. An error connector can route the flow to another screen element or end the flow with an error message.
Verified Reference: https://help.salesforce.com/s/articleView?id=sf.flow_ref_elements_connector_fault.htm&type=5 https://help.salesforce.com/s/articleView?id=sf.flow_ref_elements_screen_component_display_text.htm&type=5 https://help.salesforce.com/s/articleView?id=sf.flow_ref_elements_connector_error.htm&type=5
質問 # 41
An Order contains products that will need to be shipped to multiple addresses. How does this affect fulfillment?
- A. Multiple Order Payment Summaries will be created
- B. Multiple Order Delivery Group Summaries will be created
- C. Multiple Invoices will be created
- D. Multiple Fulfillment Orders will be created
正解：D
解説：
When an order contains products that will need to be shipped to multiple addresses, multiple fulfillment orders will be created. A fulfillment order is a record that represents a part of an order that is fulfilled by a specific location and shipped to a specific address. A fulfillment order can have one or more fulfillment order lines, which are the products that are included in the fulfillment order. An order can have one or more fulfillment orders, depending on how many locations and addresses are involved in the order fulfillment. Reference: Order Management Objects, Order Fulfillment Flows
質問 # 42
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