CRT-211練習問題集で検証済みで更新された238問題あります
更新されたCRT-211試験問題集でPDF問題とテストエンジン
質問 # 82
Cloud Kicks (CK) has e sneaker maintenance plan that It Includes with all orders for Its new line of Bluetooth-enabled custom sneakers. The sneaker maintenance plan gives each customer 6 months of phone support in case they have Issues with their new sneakers. The administrator at CK is having a hard time keeping up with the work associated with managing the maintenance plan.
What should the administrator do to help manage the plan?
- A. Set up and configure entitlement templates.
- B. Create a support process for the maintenance plan.
- C. Use Flow to automatically create and assign entitlements.
- D. Ensure milestones are in place for the maintenance plan.
正解：A
解説：
Entitlement templates are a way to automatically create and associate entitlements with products or service contracts. They can help simplify the management of entitlements and ensure that customers receive the correct level of service. Entitlement templates can also be used to define service levels, milestones, and entitlement processes for different types of products or service contracts.
質問 # 83
users at Northern Trail Outfitters have a lot of fields on their new account records because they track their accounts and competitors on the Account object. For accounts created for customers, they need access to different fields than the accounts used to track competitors. For partner accounts, they need different values in the Industry field.
What should the administrator use to resolve the issues?
- A. Flow Builder
- B. Required Fields
- C. Business Processes
- D. Record Types
正解：D
質問 # 84
Universal Containers wants to allow its customers to submit support requests across multiple channels. How can this be accomplished with Salesforce? Choose 2 answers
- A. Offer a Live Agent chat button on the company website
- B. Expose the case feeds option on the company's website
- C. Enable the Service Cloud console app on the company website
- D. Enable Chatter Answers in the company's Customer Community
正解：D
質問 # 85
How should an administrator accomplish this?
- A. Make record-triggered flows whenever Equipment records are created, modified or deleted.
- B. Configure a ral-up summary field on Equipment.
- C. Write record-triggered ftews whenever Room records are related, modified, or deleted.
- D. Create a roll-up summary field on Room.
正解：D
解説：
A roll-up summary field is a type of field that calculates values from related records and displays them on the parent record. A roll-up summary field can be used to count, sum, min, or max values from child records. You can create a roll-up summary field on an object that has a master-detail relationship with another object. In this case, you can create a roll-up summary field on Room that counts the number of Equipment records related to it. Reference: https://help.salesforce.com/s/articleView?id=sf.fields_about_roll_up_summary_fields.htm&type=5 https://help.salesforce.com/s/articleView?id=sf.fields_defining_field_types.htm&type=5
質問 # 86
A previous consultant helped Universal Containers automate many of its business processes. The administrator changed the email address on the consultant's user record and deactivated it. The consultant called to say they continue to get email messages from failed flows and processes.
What steps should the administrator perform to stop the fault messages from going to the consultant?
- A. Create a custom metadata type and associate the LastModifiedBy field. Write a flow that updates the field in any flows or processes equal to the consultant's name.
- B. Export Flow Interviews filtered by LastModifiedBy.email using Data Loader. In the .csv file, change LastModifiedBy to the System Admin and upload changes with Data Loader.
- C. Request an Email Log from Email Log Files in Setup and filter the request by the consultant's email. Manually update any flows or processes listed on the log.
- D. Set Send Process or Flow Error Email' to Apex Exception Email Recipients' in Automation settings. Add the System Admin's email to the Apex Exception Email page in Setup.
正解：D
質問 # 87
Cloud Kicks has updated several profiles and created a new app in the sandbox. After testing, everything is working as expected. Which two options should the administrator use to migrate these changes to production from the sandbox?
Choose 2 answers
- A. Inbound Change Set
- B. Change Data Capture
- C. Outbound Change Set
- D. Package deployment
正解：A、C
解説：
Change sets are tools that allow administrators to move customizations such as fields, page layouts, profiles, permission sets, etc. from one Salesforce org to another. To use change sets, administrators need to establish a deployment connection between a source org (such as a sandbox) and a target org (such as production). Then, administrators can create an outbound change set in the source org that contains the components they want to deploy, and upload it to the target org. In the target org, administrators can view and validate the inbound change set before deploying it to their org. References:
https://help.salesforce.com/s/articleView?id=sf.changesets.htm&type=5
質問 # 88
A system administrator would like to find out what ip ranges were recently added to the network access ip ranges list. What took can be used to obtain this information?
- A. Network deny log
- B. Network access log
- C. Setup audit trail
- D. Debug log
正解：C
質問 # 89
The administrator at Cloud Kicks is evaluating the capabilities of Schema Builder to create custom objects and custom fields. The administrator likes the user interface of the Schema Builder, as opposed to the new object and field wizards, but also notices some limitations.
What needs to be configured from the object manager instead of Schema Builder?
- A. Make available for Customer Postal.
- B. Allow Reports and Activities
- C. Enable field history tracking
- D. Add custom fields to the page layout.
正解：C
解説：
Field history tracking is a feature that allows you to monitor changes to certain fields on an object and display them in a history related list. Field history tracking can help you audit data quality, compliance, or business processes. Field history tracking cannot be configured from Schema Builder, but it can be configured from Object Manager. In Object Manager, you can select an object and enable field history tracking from its settings page. Then, you can choose up to 20 fields per object to track and add the history related list to the page layout. References: https://help.salesforce.com/s/articleView?id=sf.tracking_field_history.htm&type=5
https://help.salesforce.com/s/articleView?id=sf.schema_builder_overview.htm&type=5
質問 # 90
A user at Cloud Kicks has informed the administrator that they are unable to log in to Salesforce via multi-factor authentication.
Which two area should the administrator review to understand potential root causes?
Choose 2 answers
- A. Identity Verification History
- B. Debug Logs
- C. Login History
- D. Setup Audit Trail
正解：A、C
解説：
Identity Verification History is a tool that tracks the verification methods used by users when they log in to Salesforce via multi-factor authentication. It can help identify any issues or errors related to verification methods such as email, phone, or app. Login History is a tool that tracks the login attempts and status of users who access Salesforce. It can help identify any issues or errors related to login credentials, IP addresses, browser types, or locations.
質問 # 91
Universal Containers needs to create price books for sales representatives in multiple regions. How can the administrator meet this requirement?
- A. Clone the standard price book and create a new price book for each region
- B. Delete the products that are not needed by a region from the standard price book
- C. Delete the standard price book and create a new price book for each region
- D. Add new price book entries to the standard price book for each region
正解：A
質問 # 92
Dylan has submitted a vacation request for approval by his manager. Palmers, Dylan's manager is not receiving any email alerts. What can you use in order to troubleshoot the issue?
- A. Debug Log
- B. Time-Based Workflow
- C. Setup audit trail
- D. Email log
正解：D
質問 # 93
Which deployment tool can be used to deploy metadata from a Developer Edition organization to another organization? Choose 2 answers
- A. Data Loader
- B. Force.com Migration Tool
- C. Force.com IDE
- D. Change sets
正解：B、C
質問 # 94
In order to provide customer support agents with a 360 view of the customer, UC wants support agents to continue to have read only access to accounts but allow create and edit access to contacts and cases. the current OWD for contacts is
"Controlled by parent".
what solution should be implemented?
- A. Change OWD of contacts to public read only and grant create/edit access to cases on support agent profile.
- B. Create read/write sharing rules to share all contacts to all support agents and grant read only access to cases on agent profile.
- C. Change the OWD of contacts and cases to private and create read/write sharing for all support agents.
- D. Grant create/edit access to contacts and cases on support agent profile.
正解：D
質問 # 95
A member of Universal container's support team is assisting as a lesrep in managing a top customer. The sales rep has manually shared an opportunity with the support member in hopes that the support member can update some of the technical sales fields on the record, but the support member is unable to edit the opportunity, Which solution would provide edit access to the opportunity?* (1 Point)
- A. Change the support team member's role to a role above the sales rep in the org's role hierarchy
- B. Add the support team member to the opportunity team and assign read/write access to the member
- C. Change the Organization-Wide Defaults internal access for opportunities to public read/write
- D. Create a permission set for opportunity edit and add it to the support member's user record
正解：B
質問 # 96
Milestone actions determine what happens during a case support process and can trigger what type of workflow actions?
Select 3
- A. Success
- B. SLA Breach
- C. Warning
- D. Entitlement Breach
- E. Violation
正解：A、C、E
質問 # 97
AW Computing uses a private sharing model for cases. A select group of five users need read/write access to all cases with a specific record type. Of these users, one is assigned the Support Manager profile and four are assigned the Support Representative profile. How can the administrator meet this requirement?
- A. Modify the Support Manager and Support Representative profiles to View All Data access on all cases with the record type.
- B. Create a public group for the users and a custom parent case record with the record type; share this case by record owner.
- C. Create a public group for the users and use criteria-based sharing rules to share cases with the record type to that group.
- D. Create a new profile for the five users with View All Data access; remove access to the record type from all other profiles.
正解：C
質問 # 98
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