[2023年12月] 無料CRT-211試験問題集試験点数を伸ばそう
2023年最新のCRT-211実際問題集には試験のコツがあるPDF試験材料
Salesforce CRT-211（高度管理者認定資格試験）は、プラットフォームのスキルと知識を向上させたい経験豊富なSalesforce管理者を対象としています。この認定資格は、Salesforceキャリアで次のステップを踏みたい専門家にとって貴重な資産です。試験は、高度な管理、自動化、データ管理、セキュリティ、および統合など、広範囲なトピックをカバーしています。
Salesforce CRT-211試験に受験するためには、既にSalesforce Certified Administrator認定を取得している必要があります。この前提条件の認定により、候補者はSalesforceの基礎的な理解とプラットフォームでの経験を持っていることが保証されます。CRT-211試験に合格した候補者は、複雑なSalesforce環境を管理する専門知識を示すSalesforce Certified Advanced Administrator認定を取得します。
質問 # 125
A custom object called Deliveries is created with a Master-detail relationship to Opportunities.
Which report type is created?
- A. Deliveries with Opportunities
- B. Opportunities with Deliveries
- C. Opportunities and Deliveries
- D. None. A custom report type will need to be created manually
正解：B
質問 # 126
Cloud Kicks has a very large knowledge base in Salesforce, Service reps are having a hard the finding the most reviewing articles because there are too many search results.
What should the administrator do to help service reps quickly narrow down the number of articles?
- A. Delete and remove old Knowledge articles.
- B. Implement and configure Data Categories.
- C. Update Knowledge to auto-search the case's subject.
- D. Activate and configure Einstein Search.
正解：B
解説：
Data Categories are a way to organize and classify knowledge articles into a hierarchical structure based on topics or criteria. Data Categories can help service reps quickly narrow down the number of articles by filtering or browsing by category. Data Categories can also be used to control the visibility and access of articles for different users or roles.
質問 # 127
Universal Containers wants to track invoices with a custom object. They want to be able to view any invoices as a related list on the Opportunity record page.
Which feature would ensure can view all invoices associated with an Opportunity if the user can view the parent Opportunity record?
- A. Sharing Rules
- B. Master-Detail Relationships
- C. Lookup Relationships
- D. Field Level Security
正解：B
質問 # 128
Universal Containers is implementing a new lead status process and wants to be able to do the following:
- Track leads through five different status values
- Run reports showing the duration a lead spends in each status
- Run full Lifetime reports of a lead from creation to conversion
- Prevent leads from skipping a lead status
How can these requirements be met?
- A. Use an Apex Trigger to populate custom date fields for each status, and use custom formula fields for calculating duration of each status
- B. Use field history tracking on the lead status field to track the duration of each status. Use validation rules to prevent status skipping
- C. Use lead history reporting to track changes in the lead status field, and use custom reporting fields to calculate status duration. Use validation rules to prevent status skipping
- D. Use custom date fields and workflow rules for each status, and use custom formula fields for calculating duration of a status. Use validation rules to prevent status skipping
正解：C
質問 # 129
What permissions must be enabled on a profile to find duplicate records?
- A. Read and Edit
- B. Delete
- C. Merge
- D. Locate Duplicate Records
- E. View All Data
正解：E
質問 # 130
The administrator at Cloud Kicks is troubleshooting an issue one user Is having with a flow. They have decided to add a debug log to that user.
What debug log category should be used?
- A. Database
- B. Workflow
- C. System
- D. Callout
正解：B
質問 # 131
The sates VP wants to see the custom Bonus Amount field summed to the Amount level; however, the ability to create a summary field is grayed out.
Winch adjustment does the administrator need to make in order to utilize a custom summary field?
- A. Add data grouping.
- B. Create ticket field.
- C. Reorder columns.
- D. Add filter logic
正解：A
質問 # 132
Cloud Kicks has a Process Builder which should trigger upon a status change from on approval process. The Process Builder triggers if the status is updated manually, but not as a result or the approval process update.
What could the administrator do to troubleshoot the issue?
- A. Change the value with a Specific New Field Value so the Process Builder knows what value to look for.
- B. Check the Approval Process to make sure it is on the correct version.
- C. Turn Recursion the Process Builder under the Advanced Settings so the Process Builder fires again.
- D. Check the Reevaluate Workflow Rules After Field Change box on the Approval Process Field Update Action.
正解：D
解説：
Check the Reevaluate Workflow Rules After Field Change box on the Approval Process Field Update Action is what the administrator should do to troubleshoot the issue. This option allows the approval process field update to trigger any workflow rules or processes that are based on the updated field value. If this option is not checked, the approval process field update will not trigger any workflow rules or processes, and the Process Builder will not fire
質問 # 133
A user at Cloud Kicks has informed the administrator that they are unable to log in to Salesforce via multi-factor authentication.
Which two area should the administrator review to understand potential root causes?
Choose 2 answers
- A. Debug Logs
- B. Setup Audit Trail
- C. Login History
- D. Identity Verification History
正解：C、D
解説：
Identity verification history and login history are two areas that the administrator can review to understand potential root causes of multi-factor authentication issues. Identity verification history shows the methods and results of identity verification attempts for a user, such as email verification, SMS verification, or app verification. Login history shows the status, source, and location of login attempts for a user, as well as any login errors or challenges that occurred. These two areas can help the administrator identify if the user entered the correct verification code, if the user's device or app is compatible with multi-factor authentication, or if there are any network or security issues that prevent successful verification. Reference: https://help.salesforce.com/s/articleView?id=sf.identity_verification_history.htm&type=5 https://help.salesforce.com/s/articleView?id=sf.monitoring_login_history.htm&type=5
質問 # 134
Which three features are supported in delegated administration?
- A. Manage custom objects
- B. Unlock Communities users
- C. Set org-wide sharing defaults
- D. Unlock non-Communities users
- E. Create and edit users
正解：A、D、E
質問 # 135
Ursa Major Solar (UMS) wants to improve Its customers' ability to search for knowledge articles. UMS has already created categories for articles.
Which two additional chances should be made to improve search capabilities?
Choose 2 answers
- A. Promote specific search terms for specific articles.
- B. Configure Global Search for specific search terms.
- C. Create synonyms for specific search terms.
- D. Configure Einstein Search for specific search terms.
正解：A、C
解説：
Knowledge is a feature that allows administrators to create, manage, and share articles that provide information and solutions for common issues or questions. Knowledge articles can be searched by users using keywords or phrases.
To improve its customers' ability to search for knowledge articles, UMS can use two options:
B) Create synonyms for specific search terms.
Synonyms are words or phrases that have the same or similar meanings, such as "TV" and "television" or "fix" and "repair". By creating synonyms for specific search terms, administrators can ensure that customers can find relevant articles even if they use different words or spellings than the ones used in the articles. Reference: https://help.salesforce.com/s/articleView?id=sf.knowledge_search_synonyms.htm&type=5 D) Promote specific search terms for specific articles.
Promoted search terms are keywords or phrases that administrators can associate with specific articles to boost their relevance and ranking in search results. By promoting specific search terms for specific articles, administrators can ensure that customers can find the most helpful or popular articles for their queries. Reference: https://help.salesforce.com/s/articleView?id=sf.knowledge_search_promotion.htm&type=5
質問 # 136
Cloud Kicks has Service end Soles Manager roles that need to be able to see a I Accounts. Currently, they each have their own custom profile. The organization-wide defaults are set to Private and a sharing rule share access to Accounts to the sales and service teams based on criteria.
What should the administrator do to allow the service and sales Manager to sec all Accounts?
- A. Configure a custom profile for each manager that gives them view All on Accounts.
- B. Move the Service and Sales Managers higher in the role hierarchy.
- C. Set the organization-wide default for Accounts to Public Read Only.
- D. Create a permission set with view All to Accounts and assign it to the Service and Sales Managers.
正解：D
解説：
A permission set is a collection of settings and permissions that can extend users' functional access without changing their profiles. By creating a permission set with view All on Accounts and assigning it to the service and sales managers, an administrator can grant them access to all account records in their org without modifying their existing profiles. Reference: https://help.salesforce.com/s/articleView?id=sf.users_permissionsets.htm&type=5
質問 # 137
Salesforce Knowledge offers administrators the ability to fully customize the way an article type displays to an end user. * (1 Point)
- A. False
- B. True
正解：B
質問 # 138
The support manager at Universal Containers wants a dashboard that shows the number of cases that remain open as of 5:00 p.m. each day.What type of report should be used in the dashboard component?
- A. Standard case lifecycle report where unit equals business hours
- B. Report based on custom report type using cases and business hours.
- C. Custom summary report where unit equals business hours
- D. Report based on a reporting snapshot that runs daily at 5:00 p.m.
正解：D
質問 # 139
Select power users want the ability to make configuration changes to a specific custom object.
What tool should the administrator assign to the power users to enable this?
- A. Delegated Administration
- B. Sharing Rule
- C. Modify All Data
- D. View Setup and Configuration
正解：A
解説：
Delegated Administration is a feature that allows administrators to delegate some administrative tasks to other users without giving them full access to Setup. Delegated administrators can manage users and assign permissions for specific custom objects, tabs, apps, and fields. This can help reduce the workload of the system administrator and empower power users to make configuration changes to a specific custom object
質問 # 140
Universal Container's support team needs to track service level agreements for customers. Today, they manually look up contracts by name when a customer calls. How can an administrator automate this process?
- A. Configure a workflow rule that sends an email alert of old cases to the support manager
- B. Enable Case Feed and add a Contracts custom publisher to the Case Feed Layout
- C. Create a private Chatter group for customers with high priority service level agreements
- D. Enable entitlements and add the tabs for entitlements and service contracts
正解：D
質問 # 141
AW Computing uses a custom Invoice object to track invoices related to accounts. The administrator wants to use roll-up summary fields to view high-level information at a glance on the account record.
Which two considerations should an administrator remember about roll-up summary fields?
Choose 2 answers
- A. Rollup fields are calculated prior to save.
- B. Roll-up summary fields are created on the master side of a master-detail relationship.
- C. Roll-up summary fields prevent the conversion of a master-detail relationship to a lookup.
- D. Roll-up types include COUNT, SUM, and AVG.
正解：B、C
質問 # 142
The sales operations team has requested a new custom object with the following requirements:
The Sales Managers should have full access to all records created. The object's sharing default should be set to Private No new sharing rules should be created Which two options can the system administrator setup for the security for this object? Check 2 answers.
- A. Create a rule for all Sales Manager users with "modify call" checked for the object.
- B. Create a Record Type with "modify all" checked, and assign this Record Type to the Sales Manager Profile
- C. Add the "modify all" permission to the Sales Manager Profile for the new Object
- D. Create a Permission set for all Sales Manager users with "modify all" checked for the Object
正解：B、C
質問 # 143
The Service team at Cloud Kicks needs a way to show the current status from the Account on the Case. This value should be on the page and is used in validation rules.
What should the administrator recommend to solve this?
- A. Add a lookup field to Account.
- B. Create a cross-object formula.
- C. Use a picklist field.
- D. Make a Rollup Summary.
正解：B
質問 # 144
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