CRT-211練習テスト問題は更新された238問題あります
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質問 # 13
What can a system administrator do to simplify searching in Knowledge for users? Choose 3
- A. Create synonyms
- B. Prepopulate to Search tab of common fields from Case like Subject
- C. Create Filters
- D. Create Data Categories
正解：A、B、D
質問 # 14
What is NOT a feature of Custom Report Types?
- A. Select which fields appear as columns by default
- B. Add fields to the report type via lookups
- C. Remove reorder and rename fields
- D. Add default filters
正解：D
質問 # 15
A sales manager wants to edit the opportunities owned by the sales team. The manager does not have Edit access to the Opportunity object. What is a recommended solution?
- A. Change the opportunity's organization-wide default setting to Public Read/Write
- B. Create a permission set and associate Edit opportunity to the user record
- C. Enable team selling on the Opportunity object to grant Read/Write access
- D. Redefine the role hierarchy by enabling "grant access using hierarchies"
正解：B
質問 # 16
users at Northern Trail Outfitters have a lot of fields on their new account records because they track their accounts and competitors on the Account object. For accounts created for customers, they need access to different fields than the accounts used to track competitors. For partner accounts, they need different values in the Industry field.
What should the administrator use to resolve the issues?
- A. Required Fields
- B. Business Processes
- C. Record Types
- D. Flow Builder
正解：C
解説：
record types allow administrators to offer different business processes, picklist values, and page layouts to different users based on their profiles. By using record types for accounts and contacts at AW Computing, administrators can track their accounts and competitors on different record types with different fields on their page layouts. For partner accounts, they can also use record types to specify different values in the Industry picklist field. References: https://help.salesforce.com/s/articleView?id=sf.customize_recordtype.htm&type=5
質問 # 17
What can a Sales Representative see on ceheclicks on the Forecast (Collaborative) tab? Select all that apply * (1 Point)
- A. Forecast Categories
- B. Quotas
- C. Data Source
- D. Forecast Range
- E. Opportunity list column
正解：A、B、D、E
質問 # 18
An administrator created and activated several record-triggered flows that are configured to run before the record is saved on the same object.
What should the administrator consider about the order of execution for flows?
- A. The order of flow execution is unpredictable.
- B. The flow type will determine the order of execution.
- C. The flows will execute in alphabetical order based on their names.
- D. The last created date of the flow will determine the order.
正解：A
解説：
The order of execution for flows that are configured to run before the record is saved on the same object is unpredictable and may vary depending on factors such as flow version, flow name, or flow creation date.
Therefore, it is recommended to avoid creating multiple flows with the same trigger conditions and instead consolidate them into a single flow.
質問 # 19
A sales manager at AW Computing has created a contact record but is missing some of the information to complete the record. The organization-wide default for Accounts is set to Public Read Only, and Contacts are controlled by parent.
- A. Sales manager and system administrator
- B. Who will be able to edit this new contact record?
- C. All users in the organization
- D. Users above the sales manager in the role hierarchy
- E. The owner and users below the owner in the role hierarchy
正解：A
解説：
The sales manager and system administrator will be able to edit this new contact record because they are either the owner or have Modify All Data permission respectively. Users above or below the sales manager in the role hierarchy will not be able to edit this contact record because contacts are controlled by parent and accounts are set to Public Read Only. All users in the organization will be able to view but not edit this contact record because accounts are set to Public Read Only. Reference: https://help.salesforce.com/s/articleView?id=sf.admin_sharing.htm&type=5
質問 # 20
What permissions must be enabled on a profile to find duplicate records?
- A. Merge
- B. Locate Duplicate Records
- C. Read and Edit
- D. View All Data
- E. Delete
正解：D
質問 # 21
The Cloud Kicks online Lead Intake form was recently updated to allow for new choices on some older picklist fields. The leads are all being created properly in Salesforce, but reps are getting errors as they try to work the leads.
What tool should the administrator use to evaluate what is causing the errors?
- A. Login History
- B. Setup Audit Log
- C. Debug Log
- D. Record History
正解：C
解説：
Debug Log is a tool that captures information about database operations, system processes, and errors that occur when executing a transaction or running a unit test. Debug Log can help troubleshoot issues related to triggers, workflows, validation rules, or other custom logic by showing the order of execution and the values of variables and expressions
質問 # 22
An administrator at AW Computing is trying to track the login history for a specific user. The AW Computing org has 150,000 users and multi-factor authentication (MFA) is enabled and enforced for all users. In reviewing the Identity Verification History data, the administrator is unable to find any information for the mentioned user. The user used to log in regularly but has been inactive this quarter.
Which two reasons explain why the user's data is missing from Identity Verification History?
Choose 2 answers
- A. Identity Verification History stores the last year's worth of data.
- B. User belongs to a specific role for which identity verification data is not stored.
- C. Up to 20,000 records of users' identity verification attempts are stored.
- D. The last 6 months worth of data is stored in the Identity Verification History.
正解：C、D
解説：
Identity Verification History stores up to 20,000 records of users' identity verification attempts for various features that require MFA, such as logging in from an unknown browser or device, resetting a password, or changing personal information. The data is stored for up to 6 months and then deleted automatically. Therefore, if a user has been inactive for more than 6 months or if there are more than 20,000 records in total, their data may be missing from Identity Verification History. Reference: https://help.salesforce.com/articleView?id=sf.identity_verification_history.htm&type=5
質問 # 23
How should an administrator support a finance team that is trying to use Opportunity data to keep an eye on their pipeline rather than manually calculating anticipated income for the quarter?
- A. Create a custom Forecasting object to inform the finance team on the status of deals.
- B. Set up collaborative forecasting to view quota against the open pipeline.
- C. Show the finance team how to use the Opportunity Kanban List View.
- D. Run a report at the end of each quarter to update the finance team on pipeline status.
正解：B
質問 # 24
AW Computing has several service plans it offers with its laptops. Management wants the sales team to focus on bringing in new business and to have the creation of the renewal opportunity for the service plans happen automatically.
What approach should the administrator take to automate the renewal process7
- A. Create a validation rule to prevent the rep from closing the opportunity until a renewal is associated.
- B. Configure a flow that will create the renewal based on the closed-won date and opportunity line items.
- C. Configure a time-based workflow to send an email reminder to the sales rep when the service plan expires.
- D. Create a dynamic Lightning page with rich text to remind the rep to create a renewal opportunity when the opportunity is closed won.
正解：B
解説：
To automate the renewal process for service plans, AW Computing should configure a flow that will create the renewal based on the closed-won date and opportunity line items. A flow is a tool that can automate complex business processes by executing logic, interacting with Salesforce database, calling Apex classes, and guiding users through screens. A flow can be triggered by various events, such as when an opportunity is closed won.
References: https://help.salesforce.com/s/articleView?id=sf.flow_overview.htm&type=
質問 # 25
Cloud Kicks needs to create 10 separate environments for various projects. A developer sandbox has been created with the necessary configuration and dat
a. The administrator needs to create 10 now environments with the same metadata and data for each user.
What should the administrator do to meet the requirements?
- A. Use clone a sandbox option from the existing sandbox.
- B. Use refresh sandbox without Auto Activate.
- C. Use a scratch org definition to copy sandbox.
- D. Use the existing sandbox as a sandbox template.
正解：D
質問 # 26
Agents can file vacation leave request that must be approved by the manager. An agent is unable to submit the request. What could be the possible cause?
- A. He is not Manager of any User
- B. Approval process is not activated for him
- C. There is error in Approval Process
- D. Agent's manager is inactive
正解：D
質問 # 27
Cloud Kicks has been tracking how many participants wear the company's shoes in each marathon. The administrator creates two custom objects: Races and Runners. There is a master-detail relationship between them as well as a Roll-up Summary field on the Races object to show the count of runners in each race. Requirements have changed, and the administrator wants to delete the Master-detail Relationship field without deleting the Runners records.
What action should an administrator take before the Relationship field can be deleted?
- A. Select the Allow Reparenting' checkbox on the Master-detail field.
- B. Uncheck 'Delete this record also' to turn off cascading deletes.
- C. Change the field type to a Lookup Relationship.
- D. Delete the Roll-up Summary field on the parent.
正解：A
質問 # 28
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