[2023年11月]更新の220-1102試験問題集、220-1102練習テスト問題
検証済み220-1102問題集PDF資料 [2023]
CompTIA 220-1102（CompTIA A + 認定試験：コア 2）は、ハードウェア、オペレーティングシステム、およびソフトウェアの保守とトラブルシューティングの知識とスキルを IT プロフェッショナルが認定する試験です。この認定試験は、グローバルに認められているベンダー中立の認定である CompTIA A+ 認定プログラムの第2部であります。
質問 # 44
A technician has verified that a user's computer has a virus, and the antivirus software is out Of date. Which of the following steps should the technician take NEXT?
- A. Educate the end user about viruses
- B. use a previous restore point,
- C. Quarantine the computer.
- D. Download the latest virus definitions
正解：D
解説：
Explanation
This will ensure that the antivirus software is up-to-date, and can detect any new viruses that may have been released since the last virus definition update.
The CompTIA A+ Core 2 220-1002 exam covers this topic in the following domains: 1.3 Explain the importance of security awareness and 2.2 Given a scenario, use secure data management and disaster recovery principles.
質問 # 45
A systems administrator is experiencing Issues connecting from a laptop to the corporate network using PKI.
Which to the following tools can the systems administrator use to help remediate the issue?
- A. msconfig.exe
- B. certmgr.msc
- C. lusrmgr.msc
- D. perfmon.msc
正解：B
解説：
Explanation
certmgr.msc is a tool that can be used to troubleshoot issues with PKI (public key infrastructure) on a Windows machine. It allows a system administrator to view, manage and import certificates, as well as check their validity, expiration and revocation status. msconfig.exe, lusrmgr.msc and perfmon.msc are other tools that can be used for different purposes on a Windows machine, but they are not related to PKI. Verified References: https://www.comptia.org/blog/what-is-certmgr-msc https://www.comptia.org/certifications/a
質問 # 46
A junior administrator is responsible for deploying software to a large group of computers in an organization. The administrator finds a script on a popular coding website to automate this distribution but does not understand the scripting language. Which of the following BEST describes the risks in running this script?
- A. The instructions from the software company are not being followed.
- B. Security controls will treat automated deployments as malware.
- C. The deployment script is performing unknown actions.
- D. Copying scripts off the internet is considered plagiarism.
正解：C
解説：
The risks in running this script are that the deployment script is performing unknown actions. Running the script blindly could cause unintended actions, such as deploying malware or deleting important files, which could negatively impact the organization's network and data1.
質問 # 47
A user calls the help desk to report potential malware on a computer. The anomalous activity began after the user clicked a link to a free gift card in a recent email The technician asks the user to describe any unusual activity, such as slow performance, excessive pop-ups, and browser redirections. Which of the following should the technician do NEXT?
- A. Advise the user to run a complete system scan using the OS anti-malware application
- B. Instruct the user to disconnect the Ethernet connection to the corporate network.
- C. Have the user check for recently installed applications and outline those installed since the link in the email was clicked
- D. Guide the user to reboot the machine into safe mode and verify whether the anomalous activities are still present
正解：D
質問 # 48
A technician has spent hours trying to resolve a computer issue for the company's Chief Executive Officer (CEO). The CEO needs the device returned as soon as possible. Which of the following steps should the technician take NEXT?
- A. Inform the CEO the repair will take a couple of weeks
- B. Escalate the ticket
- C. Repeat the iterative processes
- D. Continue researching the issue
正解：D
質問 # 49
A bank would like to enhance building security in order to prevent vehicles from driving into the building while also maintaining easy access for customers. Which of the following BEST addresses this need?
- A. Bollards
- B. Motion sensors
- C. Access control vestibule
- D. Guards
正解：A
質問 # 50
A technician needs to establish a remote access session with a user who has a Windows workstation. The session must allow for simultaneous viewing of the workstation by both the user and technician. Which of the following remote access technologies should be used?
- A. VPN
- B. MSRA
- C. RDP
- D. SSH
正解：B
解説：
MSRA (Microsoft Remote Assistance) is a remote access technology that allows a technician to establish a session with a user who has a Windows workstation. The session allows for simultaneous viewing of the workstation by both the user and technician, as well as remote control and file transfer capabilities. RDP (remote desktop protocol) is another remote access technology, but it does not allow simultaneous viewing by default. VPN (virtual private network) and SSH (secure shell) are protocols that create secure tunnels between two devices over the internet, but they do not allow remote access sessions. Verified Reference: https://www.comptia.org/blog/what-is-msra https://www.comptia.org/certifications/a
質問 # 51
A user wants to set up speech recognition on a PC In which of the following Windows Settings tools can the user enable this option?
- A. System
- B. Ease of Access
- C. Personalization
- D. Language
正解：B
解説：
Open up ease of access, click on speech, then there is an on and off button for speech recognition.
質問 # 52
Which of the following change management documents includes how to uninstall a patch?
- A. Scope of change
- B. Rollback plan
- C. Purpose of change
- D. Risk analysis
正解：B
解説：
Explanation
The change management document that includes how to uninstall a patch is called the "rollback plan". The rollback plan is a document that outlines the steps that should be taken to undo a change that has been made to a system. In the case of a patch, the rollback plan would include instructions on how to uninstall the patch if it causes problems or conflicts with other software12
質問 # 53
A macOS user reports seeing a spinning round cursor on a program that appears to be frozen. Which of the following methods does the technician use to force the program to close in macOS?
- A. The technician clicks on the frozen application and presses and holds the Esc key on the keyboard for 10 seconds Which causes the application to force quit.
- B. The technician opens Finder, navigates to the Applications folder, locates the application that is frozen in the list, right-clicks on the application, and selects the Force Quit option.
- C. The technician presses the Ctrl+Alt+Del keys to open the Force Quit menu, selects the frozen application in the list, and clicks Force Quit.
- D. The technician opens the Apple icon menu, selects Force Quit, selects the frozen application in the list, and clicks Force Quit.
正解：D
解説：
The technician opens the Apple icon menu, selects Force Quit, selects the frozen application in the list, and clicks Force Quit. This is the most common method of force quitting a program in macOS. This can be done by clicking on the Apple icon in the top left of the screen, selecting Force Quit, selecting the frozen application in the list, and then clicking Force Quit. This will force the application to quit and the spinning round cursor will disappear.
質問 # 54
A customer calls a service support center and begins yelling at a technician about a feature for a product that is not working to the customer's satisfaction. This feature is not supported by the service support center and requires a field technician to troubleshoot. The customer continues to demand service. Which of the following is the BEST course of action for the support center representative to take?
- A. Ask the customer to explain the issue and then try to fix it independently.
- B. Apologize to the customer and escalate the issue to a manager.
- C. Respond that the issue is something the customer should be able to fix.
- D. Inform the customer that the issue is not within the scope of this department.
正解：B
解説：
Explanation
Apologizing to the customer and escalating the issue to a manager is the best course of action for the support center representative to take. This shows empathy and professionalism and allows the manager to handle the situation and provide the appropriate service or resolution for the customer.
質問 # 55
A technician receives a call from a user who is on vacation. The user provides the necessary credentials and asks the technician to log in to the users account and read a critical email that the user has been expecting. The technician refuses because this is a violation of the:
- A. acceptable use policy.
- B. regulatory compliance requirements.
- C. incident response procedures
- D. non-disclosure agreement
正解：A
解説：
Logging into a user's account without their explicit permission is a violation of the acceptable use policy, which outlines the rules and regulations by which a user must abide while using a computer system. By logging into the user's account without their permission, the technician would be violating this policy. Additionally, this action could be seen as a breach of confidentiality, as the technician would have access to information that should remain confidential.
質問 # 56
A technician needs to document who had possession of evidence at every step of the process. Which of the following does this process describe?
- A. Audit trail
- B. Data integrity
- C. Rights management
- D. Chain of custody
正解：D
質問 # 57
An Internet cafe has several computers available for public use. Recently, users have reported the computers are much slower than they were the previous week. A technician finds the CPU is at 100% utilization, and antivirus scans report no current infection. Which of the following is MOST likely causing the issue?
- A. A cryptominer is verifying transactions.
- B. Spyware is redirecting browser searches.
- C. Files were damaged from a cleaned virus infection.
- D. A keylogger is capturing user passwords.
正解：A
解説：
Explanation
A cryptominer is a malicious program that uses the CPU resources of a computer to generate cryptocurrency, such as Bitcoin or Ethereum. This can cause the CPU to run at 100% utilization and slow down the system.
Spyware, virus and keylogger are other types of malware, but they do not necessarily cause high CPU usage.
Verified References: https://www.comptia.org/blog/what-is-cryptomining
https://www.comptia.org/certifications/a
質問 # 58
A user requires local administrative access to a workstation. Which of the following Control Panel utilities allows the technician to grant access to the user?
- A. System
- B. Security and Maintenance
- C. Network and Sharing Center
- D. User Accounts
正解：D
解説：
Explanation
User Accounts is a Control Panel utility that allows the technician to manage user accounts and groups on a local computer. The technician can use this utility to add a user to the local administrators group, which grants the user local administrative access to the workstation. The other options are not relevant for this task.
References: :
https://docs.microsoft.com/en-us/windows-server/identity/ad-fs/operations/manage-user-accounts-and-groups
質問 # 59
Which of the following is a proprietary Cisco AAA protocol?
- A. TACACS+
- B. TKIP
- C. RADIUS
- D. AES
正解：A
解説：
Explanation
TACACS+ is a proprietary Cisco AAA protocol
質問 # 60
A user turns on a new laptop and attempts to log in to specialized software, but receives a message stating that the address is already in use. The user logs on to the old desktop and receives the same message. A technician checks the account and sees a comment that the user requires a specifically allocated address before connecting to the software. Which of the following should the technician do to MOST likely resolve the issue?
- A. Replace the network card in the laptop, as it may be defective.
- B. Remove the static IP configuration from the desktop.
- C. Bridge the LAN connection between the laptop and the desktop.
- D. Set the laptop configuration to DHCP to prevent conflicts.
正解：B
解説：
Explanation
The new laptop was set up with the static IP it needs to connect to the software. The old desktop is still configured with that IP, hence the conflict.
質問 # 61
A technician is setting up a new laptop for an employee who travels, Which of the following is the BEST security practice for this scenario?
- A. Hard drive encryption
- B. PIN-based login
- C. A physical laptop lock
- D. Quarterly password changes
正解：A
解説：
Encrypting the laptop's hard drive will ensure that any sensitive data stored on the laptop is secure, even if the laptop is lost or stolen. Encryption ensures that the data cannot be accessed by anyone without the correct encryption key. This is an important security measure for any laptop used by an employee who travels, as it helps to protect the data stored on the laptop from unauthorized access.
質問 # 62
A user's smarlphone data usage is well above average. The user suspects an installed application is transmitting data in the background The user would like to be alerted when an application attempts to communicate with the internet. Which of the following BEST addresses the user's concern?
- A. Operating system updates
- B. Antivirus
- C. Remote wipe
- D. Firewall
正解：B
質問 # 63
A technician needs to format a USB drive to transfer 20GB of data from a Linux computer to a Windows computer. Which of the following filesystems will the technician MOST likely use?
- A. NTFS
- B. exFAT
- C. FAT32
- D. ext4
正解：B
解説：
exFAT is a file system that is supported by both Linux and Windows and can handle large files1.
質問 # 64
A technician is investigating an employee's smartphone that has the following symptoms
* The device is hot even when it is not in use.
* Applications crash, especially when others are launched
* Certain applications, such as GPS, are in portrait mode when they should be in landscape mode Which of the following can the technician do to MOST likely resolve these issues with minimal impact? (Select TWO).
- A. Close unnecessary applications
- B. Update the device's operating system
- C. Perform a factory reset
- D. Turn on autorotation
- E. Reinstall the applications that have crashed.
- F. Activate airplane mode.
正解：B、D
質問 # 65
A customer recently experienced a power outage at a SOHO. The customer does not think the components are connected properly. A print job continued running for several minutes after the power failed, but the customer was not able to interact with the computer. Once the UPS stopped beeping, all functioning devices also turned off. In case of a future power failure, the customer wants to have the most time available to save cloud documents and shut down the computer without losing any data.
正解：
解説：
質問 # 66
A suite of security applications was installed a few days ago on a user's home computer. The user reports that the computer has been running slowly since the installation. The user notices the hard drive activity light is constantly solid. Which of the following should be checked FIRST?
- A. System File Checker to check for modified Windows files
- B. Performance Monitor to check for resource utilization
- C. Event Viewer to identify errors
- D. Services in Control Panel to check for overutilization
正解：A
解説：
System File Checker to check for modified Windows files. System File Checker (SFC) is a Windows utility that can be used to scan for and restore corrupt Windows system files. SFC can be used to detect and fix any modified or corrupted system files on a computer, and thus should be checked first when a user reports that their computer has been running slowly since the installation of security applications [1][2]. By checking SFC, any modified or corrupted system files can be identified and fixed, potentially improving the overall performance of the computer.
質問 # 67
A new service desk is having a difficult time managing the volume of requests. Which of the following is the BEST solution for the department?
- A. Implementing a support portal
- B. Creating a ticketing system
- C. Submitting tickets through email
- D. Commissioning an automated callback system
正解：A
解説：
A support portal is an online system that allows customers to access customer service tools, submit requests and view status updates, as well as access information such as how-to guides, FAQs, and other self-service resources. This would be the best solution for the service desk, as it would allow them to easily manage the volume of requests by allowing customers to submit their own requests and view the status of their requests. Additionally, the portal would provide customers with self-service resources that can help them resolve their own issues, reducing the amount of tickets that need to be handled by the service desk.
質問 # 68
A user reports that text on the screen is too small. The user would like to make the text larger and easier to see. Which of the following is the BEST way for the user to increase the size of text, applications, and other items using the Windows 10 Settings tool?
- A. Open Settings select Devices, select Display, and change the display resolution to a lower resolution option
- B. Open Settings Select System, select Display, and change the Scale and layout setting to a higher percentage.
- C. Open Settings, select System, select Display, and change the display resolution to a lower resolution option.
- D. Open Settings select Personalization, select Display and change the Scale and layout setting to a higher percentage
正解：B
解説：
Open Settings, select System, select Display, and change the Scale and layout setting to a higher percentage123
質問 # 69
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CompTIA A+認定は、雇用者に高く評価され、ITプロフェッショナルの基準として認識されています。これは、ITのキャリアを始めたばかりの人や、分野でのスキルと知識を向上させたい人向けのエントリーレベルの認定資格です。CompTIA A+認定を取得することで、候補者は最新の技術とベストプラクティスの熟練度と専門知識を示すことができ、これにより、より良い仕事の機会、高い給与、およびキャリアアップが可能になります。
最新の220-1102実際の無料試験問題は更新された432問あります：https://jp.fast2test.com/220-1102-premium-file.html
無料220-1102試験ブレーン問題集認定ガイド問題と解答：https://drive.google.com/open?id=1nQ-MduwMaKl1N9BBL68HATSvKvhlBB9m