
2023年最新のCIS-HAM試験資料CIS-HAM学習ガイド
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CIS-HAM 認定試験は、60 の多肢選択問題から構成されるコンピュータベースのテストです。試験時間は90分で、合格スコアは70%です。試験は、ServiceNow のトレーニングセンターで受験するか、監視付きのオンライン試験でリモートで受験することができます。
CIS-HAM試験は、60個の多肢選択問題で構成されたコンピュータベースの試験です。受験者は90分間試験を受けることができ、認定を取得するには70%の合格点が必要です。試験はServiceNowのテストパートナーであるKryterionによって管理され、世界中のKryterionテストセンターで受験することができます。
質問 # 41
To access the full spectrum of asset management functionality, which inactive plugins should be installed?
(Choose five.)
- A. Discovery
- B. Data Certification
- C. Service Mapping
- D. Procurement
- E. Cost Management
- F. Managed Documents
- G. Hardware Asset Management
正解:A、B、E、F、G
質問 # 42
What is the name of the scheduled job that generates expense lines based on rate cards?
- A. Process Expense Allocations
- B. Process Daily Allocations
- C. Process Daily Costs
- D. Process FM Costs
正解:B
質問 # 43
A given collection of methodologies, assets, and templates within Now Create is referred to as what?
- A. Now Create pack
- B. Success pack
- C. Asset pack
- D. Project pack
- E. Methodology pack
正解:E
質問 # 44
What are model records?
- A. Models are any computer, device, software or service in the CMDB
- B. Models directly associate configuration item (CI) classes with asset classes
- C. Models are specific versions or various configurations of an asset
- D. Models are anything capable of being owned or controlled to produce economic value
正解:B
質問 # 45
Which mobile app can users leverage to create assets, perform inventory audits, and receive assets?
- A. Now Onboarding App
- B. Now Procurement App
- C. Now Mobile App
- D. Now Agent Mobile App
正解:C
質問 # 46
What happens to the associated assets when you cancel a transfer order line on a transfer order?
- A. All assets on the transfer order are released, but their state remains Pre-allocated
- B. The asset(s) on the order line are released and they can be attached to another transfer order
- C. All assets on the transfer order are released and they can be attached to another transfer order
- D. The asset(s) on the order line are released, but their state remains Pre-allocated
- E. A transfer order line cannot be cancelled once it is in a state of Ready for fulfillment
正解:D
質問 # 47
Which mobile app allows the user to conduct an inventory audit?
- A. Mobile Hardware Asset Management
- B. Mobile My Assets
- C. ServiceNow Agent mobile app
- D. Mobile My Inventory
- E. ServiceNow Inventory mobile app
正解:C
質問 # 48
When running an asset audit, you receive the result of 10 "Scanned and expected" assets. What does this mean?
- A. You expected 10 assets in your inventory and scanned these 10 assets during your audit.
- B. You scanned 10 assets in your inventory, but none of them were on your expected inventory list.
- C. You expected 10 assets in your inventory and scanned 10 assets during your audit, but none of them are on your expected inventory list.
- D. You expected 10 assets during your audit inventory and scanned 10 assets, but none of them have a record in your ServiceNow instance.
正解:D
質問 # 49
The Hardware Asset Management (HAM) application expands baseline ITSM Asset Management with which features? (Choose three.)
- A. Stockrooms
- B. Asset & Model Records
- C. Hardware Model Normalization
- D. Mobile My Assets
- E. Asset Inventory Audit
- F. Mobile Asset Receiving
- G. Hardware Asset Dashboard
正解:B、D、E
質問 # 50
What plugin offers consistent, good, clean data for the company names of vendors or manufactures?
- A. Hardware Model Normalization (com.sn_hwnorm)
- B. Normalization Data Services Client (com.glide.data_services_canonicalization.client)
- C. Service Catalog Scoped API (com.glideapp.servicecatalog.scoped.api)
- D. Outbound Tracking (com.glide.outbound_tracking)
正解:B
質問 # 51
What core table requires migration when extending ITSM Asset Management with Hardware Asset Management?
- A. No migration is required
- B. alm_hardware
- C. cmdb_model_category
- D. alm_asset
正解:C
質問 # 52
What is the third tier of the capability blueprint?
- A. Trustworthy data
- B. Strategic conformance
- C. Practical management
- D. Operational integration
- E. Financial management
正解:D
質問 # 53
What is the impact of a customer opting out of the ServiceNow Content Service for specific models?
- A. Customer doesn't receive Content Library updates
- B. Unrecognized data doesn't get sent to the ServiceNow Content Service
- C. Unrecognized data is sent to the ServiceNow Content Service, but is now encrypted
- D. Unrecognized data doesn't get sent to the ServiceNow Content Service and the customer doesn't receive Content Library updates
正解:C
質問 # 54
You may adjust a contract when it is in which of the following states? (Choose two.)
- A. Canceled
- B. Renewed
- C. Active
- D. Expired
- E. Extended
正解:A、D
質問 # 55
What hardware asset attribute should you track that is NOT part of a configuration item (CI)?
- A. IP address
- B. Operating system
- C. CPU
- D. Memory
- E. Cost
正解:E
質問 # 56
What is the primary goal of the Inventory tab of the Hardware Asset Management dashboard?
- A. Show the value from bulk purchasing
- B. Show the value from maintaining inventory
- C. Help the asset manager process purchase orders
- D. Help the stock manager process transfer orders
- E. Help the asset manager generate reports
正解:E
質問 # 57
What are the four tiers of Capability Blueprint?
- A. Trustworthy Data, Lifecycle Management, Process Integration, Strategic Conformance
- B. Trustworthy Data, Lifecycle Management, Operational integration, Business Alignment
- C. Trustworthy Data, Practical Management, Operational Integration, Strategic Conformance
- D. Trustworthy Data, Practical Management, Process Integration, Business Alignment
正解:C
質問 # 58
What information would you find on the Inventory tab of the Hardware Asset dashboard? (Choose three.)
- A. Hardware models up for end of life
- B. Hardware nearing end of warranty
- C. New hardware assets found by audits
- D. Open asset audits
- E. Requests that require sourcing
- F. Active stock rules
正解:C、D、E
質問 # 59
What is the default display name for an asset?
- A. An automatically generated combination of asset tag and model category
- B. An automatically generated combination of serial number and model category
- C. An automatically generated combination of serial number and model
- D. An automatically generated combination of asset tag and model
正解:C
質問 # 60
Which ServiceNow Mobile app provides end users visibility to their assigned hardware and consumable assets?
- A. Mobile App
- B. Mobile Asset App
- C. Mobile ITAM App
- D. Mobile Agent App
正解:D
質問 # 61
Several of your models are listed as Match Not Found on the Model Management tab of the Hardware Asset dashboard. What are the potential causes of this? (Choose three.)
- A. The hardware model content has not yet been downloaded from the Content Service
- B. You have opted out of the ServiceNow Content Service
- C. Normalization could not match any of the three key fields in the hardware model form with a rule in the Content Service
- D. A normalization rule for the hardware model does not exist in the Content Service
- E. Your hardware model form contains a good model number, but a badly formatted model name
正解:A、B、C
質問 # 62
Which of the following are functions of the model category? (Choose two.)
- A. Model categories group consumables in the Product Catalog
- B. Model categories group related assets in the Service Catalog
- C. Model categories provide the link between procurement management and asset management
- D. Model categories determine when to create assets from configuration items (Cls)
- E. Model categories provide the link between configuration management and asset management
正解:A、C
質問 # 63
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