Salesforce-Maps-ProfessionalのPDF問題集リアル2023最近更新された問題
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質問 # 28
A Sales Rep had to skip a few visits that were created by the Maps Advanced Visit Plan due to an urgent customer request. How would the Sales Rep reoptimize only their future routes to ensure the skipped visits are replanned?
- A. Create Salesforce Events for the skipped visits
- B. Add the skipped visits to a future day from the Maps Schedule
- C. Use the Plan My Visits button from the Maps Advanced Route Calendar
- D. Ask their Admin to regenerate routes for the Visit Plan
正解：C
解説：
Explanation
According to the Salesforce Help article on Plan My Visits1, this feature allows users to reoptimize their future routes based on their current schedule and visit plan settings. This way, users can ensure that any skipped or rescheduled visits are replanned according to their preferences and priorities1.
質問 # 29
Which permission level should an admin review if a user is able to view but not able to export a list of markers from Salesforce Maps?
- A. Permission Set Assignments
- B. Public Groups
- C. Permission Set License Assignment
- D. Permission Groups
正解：D
解説：
Explanation
Permission Groups are the permission level that an admin should review if a user is able to view but not able to export a list of markers from Salesforce Maps. Permission Groups are used to grant access to features in Salesforce Maps, such as allowing marker exports, editing details tab fields, enabling weather tab, and so on1. The admin can edit existing permission groups or create new ones to assign different features to different users or profiles1. If a user is not able to export a list of markers from Salesforce Maps, it means that the user does not have the 'Allow Marker Exports' permission checked in the Permission Groups on Maps configuration page2. The admin can enable this permission for the user or profile by editing the corresponding permission group2.
質問 # 30
A user wants to publish a newly optimized alignment to Salesforce Maps. When the Publish button is clicked, Salesforce Maps is not visible as an option. What would cause this?
- A. The Publish to Salesforce Maps option is not turned on in the Publish options of the Maps configuration
- B. Users cannot publish to Maps unless the alignment is approved
- C. A minimum of 10 territories is needed in order to publish to Maps
- D. Salesforce Maps Auto Assignment must be enabled in order to see this publishing option
正解：A
解説：
Explanation
The Publish to Salesforce Maps option is not turned on in the Publish options of the Maps configuration. This option allows users to publish their alignments to Salesforce Maps as Shape Layers and Auto Assignment rules. If this option is not enabled, users will not see Salesforce Maps as a publishing option in Territory Planning. This is explained in the Configure Options for Publishing Alignments document.
質問 # 31
What action should an admin take to specify the assets to include in a Daily Summary?
- A. Manually select Maps Live Asset records from the available list
- B. Select a preexisting Live Layer
- C. Create a SOQL filter to determine which Maps Live Asset records should be associated
- D. Create a Salesforce Report that includes all Maps Live Asset records
正解：B
解説：
Explanation
According to the Salesforce Help article on Create Live Daily Summary Configuration in Salesforce Maps1, one of the steps to create a daily summary configuration is to select a preexisting live layer. The selected live layer specifies what assets and IoT devices will be included in the daily summary configuration1. A live layer is a layer that displays the current location and status of assets that are tracked by IoT devices2.
質問 # 32
Bill is the administrator setting up Maps Advanced for Alpine Energy. Which two factors should an admin keep in mind during the oAuth process when setting up Maps Advanced?
- A. Oauth user should have full CRED rights for records being routed
- B. Oauth user should be above Maps Advanced users in role hierarchy
- C. Having the SF Maps Admin permission set is the only prerequisite for the oAuth user.
- D. Oauth user should fall within Sales organization
正解：A、B
解説：
Explanation
These are two factors that an admin should keep in mind during the oAuth process when setting up Maps Advanced. According to the article "OAuth user requirements for Salesforce Maps"1, an oAuth user is required to establish a secure asynchronous connection with the Salesforce Maps Advanced, Live Tracking, and Territory Planning products. The oAuth user impacts the following product functions:
Performs optimizations for routes in Advanced Routing
Uploads results of Live Rules into customer Org in Live Tracking
Performs optimizations for territories in Territory Planning To perform these functions, the oAuth user should have full CRED (Create, Read, Edit, Delete) rights for records being routed1. The oAuth user should also be assigned a role that is above the Maps Advanced end-users in the Salesforce Role Hierarchy1. This ensures that the oAuth user can access and modify the records of the end-users. Having the SF Maps Admin permission set is not the only prerequisite for the oAuth user, as the oAuth user also needs to have the Salesforce Maps Advanced Permission Set License assigned and the SF Maps Advanced Permission Set assigned1. The oAuth user does not need to fall within Sales organization, as this is not a relevant factor for setting up Maps Advanced.
質問 # 33
What feature can be used to view proposed changes before reassigning in Territory Planning?
- A. Selection Details
- B. Export to CSV
- C. Compare table
- D. Analyze and Compare
正解：D
解説：
Explanation
Analyze and Compare is a feature that can be used to view proposed changes before reassigning in Territory Planning. This feature allows users to compare different scenarios of territory alignment and see the impact of their changes on key metrics such as annual revenue, unit count, and workload balance. This feature can help users make informed decisions and optimize their territories for sales and service performance. This feature is explained in the Create an Optimal Territory Alignment document.
質問 # 34
A client is using Enterprise Territory Management. What type of report should a Consultant recommend and what field should they use for unit assignment when creating a data set?
- A. Accounts and Territories report and use the Territory Id for unit assignment
- B. Accounts and Territory Users report and use the User Id for unit assignment
- C. Accounts report and use the Owner Id field for unit assignment
- D. Accounts with Territories report and use the Territory Label for unit assignment
正解：A
解説：
Explanation
According to the Trailhead module 3, this is the correct type of report and field for creating a data set that integrates with Enterprise Territory Management. An Accounts and Territories report can show the accounts that are assigned to territories, and the Territory Id field can be used to assign units to areas based on their territory membership.
質問 # 35
A user has reported to their Admin that they do not have the option to enable Live Location from the Salesforce Maps mobile app settings page. What may be the problem?
- A. The user is not assigned to a Maps Permission Set with the Enable Live Mobile Tracking permission enabled
- B. A Maps Live loT Device record has not yet been created for the user's device
- C. The user is not assigned to a Maps Permission Group with the Enable Live Mobile Tracking permission enabled
- D. The user is operating outside of normal hours specified in their associated Maps Live Working Hours record
正解：C
解説：
Explanation
According to the Salesforce Help article on Enable Live Location in the Maps App3, one of the prerequisites for enabling live location tracking from the Salesforce Maps mobile app settings page is that the user must be assigned to a Maps Permission Group with the Enable Live Mobile Tracking permission enabled3. This permission allows users to activate and deactivate live location tracking through their mobile device3. If the user is not assigned to such a permission group, they will not have the option to enable live location in the app.
質問 # 36
A territory designer needs to define territories for 25 newly hired reps and ensure revenue is distributed as evenly as possible across the entire sales team. Which optimization priority should be chosen when running an optimization in Territory Planning?
- A. Balance
- B. Continuity and Compactness
- C. Continuity and Revenue
- D. Compactness and Disruption
正解：A
解説：
Explanation
Balance prioritizes equal distribution of the selected attribute across territories in your focus. This is the best option for ensuring revenue is distributed as evenly as possible across the entire sales team1.
References: Optimization in Salesforce Maps Territory Planning
質問 # 37
Alpine Energy uses Maps Live Tracking to automatically track account visits by Sales Reps. What are two ways a Sales Manager can visualize the Accounts visited by their team on a specific day?
- A. Plot a Live Layer and generate tracking history
- B. Create a Salesforce report based on Maps Live Events
- C. Access the Maps Live Stop Associations page
- D. Create a Salesforce report for Accounts with Maps Live Event Association records.
正解：A、D
解説：
Explanation
According to the Salesforce Help article on Visualizing Live Asset Tracking History in Salesforce Maps1, one way to visualize the Accounts visited by a team on a specific day is to plot a Live Layer and generate tracking history. This will display the historical location and travel of the Asset, plus the locations of any Stop, Speeding, and Safety Events captured by the Asset's IoT Device for a desired date range1. Another way to visualize the Accounts visited by a team on a specific day is to create a Salesforce report for Accounts with Maps Live Event Association records2. This will show the Accounts that have been associated with Stop Events based on the configuration of Stop Associations in Salesforce Maps Live2.
質問 # 38
When attempting to publish an alignment, several publish options are greyed out and inactive. What is the most likely causes of this?
- A. The alignment must be approved before it can be published.
- B. The user does not have the correct permission to publish
- C. The alignment must be optimized prior to publishing.
- D. The options that are greyed out are not installed in the Salesforce instance.
正解：B
解説：
Explanation
According to the Salesforce Help article on Configure Options for Publishing Alignments1, one of the possible causes of some publish options being greyed out and inactive is that the user does not have the correct permission to publish. The admin can configure the access level and approval requirement for each publish option in the Salesforce Maps package settings1. If the user is not assigned to a permission group or profile that has the access level to publish, they will not be able to use that option1.
質問 # 39
When using Salesforce Maps on a mobile device, a user changes the view of the map by zooming out to display a larger subset of accounts. Additional accounts do not display. What additional step is required for markers to display?
- A. Click on the settings icon (gear) and toggle auto reload on.
- B. Select the three vertical dots next to the marker layer, select edit and change the filter results.
- C. Restart the app and change the map view before plotting the marker layer.
- D. Tap the refresh button located at the bottom of the map.
正解：D
解説：
Explanation
The user should tap the refresh button located at the bottom of the map to display additional accounts. This button reloads the marker layer data based on the current map view and filters. This is useful when the user changes the map view by zooming in or out, or panning across the map. This is explained in the Interact with Salesforce Maps on Mobile document.
質問 # 40
In which two ways can a rep update the hours they can be on the road when using Maps Advanced?
- A. Click on a day within Maps Advanced Route and update the start and end times
- B. Update Maps Advanced Shared Visit Windows
- C. Change Maps Advanced Visit Windows for all their accounts.
- D. Click on their settings from Maps Advanced Route and update their working hours.
正解：A、D
解説：
Explanation
there are two ways that a rep can update the hours they can be on the road when using Maps Advanced. One is to click on their settings from Maps Advanced Route and update their working hours4. The other is to click on a day within Maps Advanced Route and update the start and end times5. Therefore, the correct answers are C and D.
質問 # 41
A customer would like to create an alignment based on a territory model exported from another system. The records are not importing, with an error indicating "Some records did not import". Which two steps should the user take to resolve the error?
- A. Ensure that the parent value in the CSV file is blank for top-level territories.
- B. Select import from data set in order to populate a model with data from another system
- C. Check the failed data import log to determine the cause.
- D. Ensure that the columns of the CSV are in the proper order
正解：C、D
解説：
Explanation
According to the Salesforce Help article on Fix Data Import Errors in Salesforce Essentials1, one of the steps to fix import errors is to check the failed data import log to determine the cause. The log file contains an extra field that describes errors for each item in detail1. Another step to fix import errors is to ensure that the columns of the CSV are in the proper order. The order of the columns in the CSV file must match the order of the fields in Salesforce2.
質問 # 42
What are three things that can be published from Territory Planning to Enterprise Territory Management?
- A. Lead Assignment Rules
- B. Geographic Territory Rules
- C. Manually Assigned Accounts
- D. Territories
- E. Manually Assigned Opportunities
正解：B、C、D
解説：
Explanation
According to the Salesforce Help article on Publish to Enterprise Territory Management in Salesforce Maps Territory Planning2, three things that can be published from Territory Planning to Enterprise Territory Management are: manually assigned accounts, territories, and geographic territory rules. Manually assigned accounts are accounts that are locked to a specific territory in Territory Planning and will not be affected by optimization or rule changes2. Territories are the hierarchical units that define sales and service coverage areas3. Geographic territory rules are rules that assign accounts to territories based on their address fields4.
質問 # 43
How can an Admin enable Sales Reps to log a task on an account within the Map view from their mobile device?
- A. Update Activity Settings to enable "Task Permissions"
- B. Update assigned Button Set to include "New Task"
- C. Enable "Task Creation" in Advanced Marker Settings
- D. Enable "Task Creation" in appropriate Permission Group
正解：B
解説：
Explanation
According to the Salesforce Help document 1, to enable task creation on mobile devices, the admin needs to update the assigned button set to include the "New Task" button. This will allow the sales reps to log a task on an account within the map view from their mobile device.
質問 # 44
Universal Containers client's data is only in states East of the Mississippi River in the United States. Universal Containers does not handle any customers or clients not included in that list of states. What is the simplest way to ensure that Universal Containers will only plan territories for states they do business in?
- A. After building the data set and alignment open the Territory Plan and ensure that all states West of the Mississippi River are moved to an "Unassigned" state.
- B. Ensure that the filters on the Report or query being used to build the Data Set limit the imported data to only the states desired.
- C. When defining the boundaries in the "Create Data Set" stage, after choosing United States, click on the filter icon and select the desired States from the list.
- D. When defining the boundaries in the "Create Data Set" stage, after choosing United States, click on the filter icon and select the desired Zip codes from the list.
正解：C
解説：
Explanation
According to the Trailhead module on Get to Know Salesforce Maps Territory Planning4, one way to ensure that Universal Containers will only plan territories for states they do business in is to filter the boundaries by states in the "Create Data Set" stage4. This will allow them to select only the states that are relevant for their business and exclude the rest from their territory planning process4.
質問 # 45
Alpine Energy has just purchased Salesforce Maps and plans on deploying it to their field sales users for route planning and optimization. What two actions should the Admin do to ensure their Salesforce records plot in the correct location on the map?
- A. Confirm that every record has latitude and longitude coordinates prior to installing Salesforce Maps.
- B. Confirm that each object to be used within Salesforce Maps has geolocation or number fields for latitude and longitude coordinates.
- C. Confirm that every record has a complete and valid address
- D. Confirm that each object to be used within Salesforce Maps has a text field to store latitude and longitude coordinates.
正解：B、C
解説：
Explanation
According to the Trailhead module on Configure for Location Accuracy Unit3, one of the actions that an admin should do to ensure their Salesforce records plot in the correct location on the map is to confirm that each object to be used within Salesforce Maps has geolocation or number fields for latitude and longitude coordinates. These fields store the location data for each record and allow Salesforce Maps to read them when plotting data on the map3. Another action that an admin should do is to confirm that every record has a complete and valid address. This will help Salesforce Maps to geocode the records accurately and place them on the map based on their address fields4.
質問 # 46
What does an Admin need to set up in order to ensure visits generated from a Maps Advanced Visit Plan are not planned on consecutive days?
- A. Minimum Days
- B. Buffer Time
- C. Maximum Days
- D. Visit Duration
正解：A
解説：
Explanation
An admin can set up a minimum number of days between visits for a dataset in the Visit Plan configuration.
This will ensure that visits generated from a Maps Advanced Visit Plan are not planned on consecutive days for the same customer. This is explained in the Specify Visit and Optimization Parameters section of the Salesforce Help Docs.
質問 # 47
A sales team is deciding whether to plan client visits using Routes or Schedules. Which two factors would cause them to use Schedule?
- A. When they want to schedule meetings up to a month at a time.
- B. When meetings have a start and end time.
- C. When they want to plan around other events currently on their Salesforce calendar
- D. When Routes and Schedule are interchangable
- E. When importing events directly from their Outlook or Google calendar.
正解：B、C
解説：
Explanation
These are two factors that would cause them to use Schedule instead of Routes. Schedule is a feature that allows users to create and optimize a schedule of appointments for a day or a week3. Schedule requires all appointments to have a start and end time or duration4. Schedule also lets users sync their appointments with their Salesforce calendar as events3. This way, the users can plan around other events currently on their Salesforce calendar and avoid conflicts. Routes is a feature that allows users to create and optimize a route of stops for a day without requiring scheduled start and end times or durations3. Routes does not create Salesforce calendar events or sync with the Salesforce calendar5. Therefore, Schedule is more suitable for users who have meetings with fixed time slots and who want to coordinate with their Salesforce calendar.
質問 # 48
A client uses account owners as the primary method of territory assignment and has low influx of new accounts. The clients territories are not geographically contiguous. Which publish method should a Consultant recommend in Territory Planning?
- A. Publish to Salesforce Maps
- B. Publish to Enterprise Territory Management
- C. Publish to Salesforce Fields
- D. Publish to Field Service
正解：C
解説：
Explanation
A Consultant should recommend Publish to Salesforce Fields as the publish method in Territory Planning for a client who uses account owners as the primary method of territory assignment and has low influx of new accounts. This method allows users to update any field on any object with the territory name or ID. This can be useful for clients who want to assign accounts based on ownership and do not need to update them frequently. This method also works well for non-contiguous territories, as it does not rely on geographical boundaries. This is explained in the Publish to Fields in Salesforce Maps Territory Planning document.
質問 # 49
In Territory Planning, the Sales Manager would like to choose individual accounts from the Map without selecting the underlying geographical container. What two steps should they take?
- A. From the Tools menubar, select the Gear icon and choose "Unit Mode
- B. From the Tools menubar, select the Gear icon and choose "Container Mode"
- C. Use the Filter options in the legend to find the account they want to select.
- D. From the Tools menubar, select the Arrow icon and pick the desired Account.
正解：A、D
解説：
Explanation
To choose individual accounts from the Map without selecting the underlying geographical container, the Sales Manager should use the Arrow icon and the Unit Mode in Territory Planning. The Arrow icon allows the user to select individual units (accounts) on the map1. The Unit Mode allows the user to view and edit units without affecting containers2. The Container Mode allows the user to view and edit containers without affecting units2. The Filter options in the legend allow the user to filter units or containers by attributes, but not to select them individually1.
質問 # 50
Alpine Energy wants to ensure its sales reps' homes are located within the boundaries of their respective territories whenever they run an optimization. Which Territory Planning feature should a Consultant recommend?
- A. Analyze & Compare
- B. Plan Scenarios
- C. Pinned Area Centers
- D. Estimate Travel
正解：C
解説：
Explanation
According to the Salesforce Help article on Optimization in Salesforce Maps Territory Planning2, pinned area centers are fixed locations that optimization uses as starting points for each territory. This feature can be used to ensure that sales reps' homes are located within the boundaries of their respective territories whenever they run an optimization2. Pinned area centers can be set manually or automatically based on user location or other criteria2.
質問 # 51
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