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問題集リアルなAPICS CSCP試験問題 [更新されたのは2024年]
APICS CSCP（認定サプライチェーンプロフェッショナル）は、サプライチェーンの専門家の知識と専門知識を検証するように設計された世界的に認められた認定試験です。この認定は、最大のグローバルサプライチェーン組織であるサプライチェーン管理協会（ASCM）によって提供されます。 APICS CSCP試験は、エンドツーエンドのサプライチェーン運用を管理および最適化するために必要なスキルと知識を評価します。
APICS CSCP（認定サプライチェーンプロフェッショナル）認定試験は、サプライチェーン管理の専門知識を実証したい専門家の業界に認識された資格です。認定プログラムは、計画、調達、製造、配信、リターンなど、サプライチェーン管理のさまざまな分野で候補者の知識とスキルをテストするように設計されています。この試験は、サプライチェーンおよび運用管理のための最高の専門協会であるAPICSとして知られていたサプライチェーン管理協会（ASCM）によって管理されています。
質問 # 31
Which of the following is most often the primary sourcing consideration for products orservices?
- A. number of suppliers
- B. uncertainty
- C. strategic importance of the product or service
- D. complexity of the item
正解：C
解説：
Module 2: Building Operations , Planning and Logiustics Empty Module 2: Managing Customer and Supplier Relationship
質問 # 32
Which of the following processes is key to customer relationship management (CRM)?
- A. Event logging
- B. Market research
- C. Market segmentation
- D. Demand planning
正解：C
解説：
The correct answer is C. Market segmentation.
Customer relationship management (CRM) is a strategy that organizations use to manage interactions with customers and potential customers. Market segmentation is a key process in CRM, as it involves dividing a target market into smaller groups with similar needs and characteristics. By segmenting the market, organizations can better understand their customers and tailor their marketing and sales efforts to meet their specific needs. This, in turn, helps to build stronger relationships with customers and increase customer loyalty.
Event logging is a process of recording and monitoring events or transactions in a system. It can be useful for analyzing customer behavior, but it is not a key process in CRM.
Demand planning is a process of forecasting future demand for a product or service. While it is important for managing supply chain and inventory, it is not directly related to CRM.
Market research is a process of gathering information about a market, including customer needs and preferences. It is important for developing marketing strategies, but it is not a key process in CRM.
質問 # 33
Which of the following processes would a company use to evaluate the risk profile for end-of-life planning for a product family?
- A. Rough-cut capacity planning
- B. Sales and operations planning
- C. Distribution requirements planning
- D. Production activity control
正解：B
解説：
Sales and operations planning (S&OP) is a process used to align supply and demand by integrating financial and operational planning. For end-of-life planning of a product family, S&OP is crucial as it helps evaluate the risk profile by considering factors like declining demand, inventory levels, and production capacity. S&OP facilitates collaboration across various departments to ensure a smooth phase-out, minimizing excess inventory and mitigating risks associated with discontinuing products.References:
* "Sales & Operations Planning: The How-To Handbook" by Thomas F. Wallace and Robert A. Stahl
* "Sales and Operations Planning: Beyond the Basics" by J. Barry Miskell
質問 # 34
A new supplier in a different country will offer substantial savings on existing components. Which part of the organization should be consulted to ensure this is a good strategy for the firm?
- A. Information technology
- B. Logistics
- C. Human resources
- D. Marketing
正解：B
解説：
When considering a new supplier in a different country that offers substantial savings, it is crucial to consult the logistics department. The logistics team will evaluate the feasibility of international transportation, potential delays, customs requirements, and overall supply chain reliability. They can assess whether the cost savings are justified when considering the total landed cost, including transportation, tariffs, and potential risks associated with international sourcing.
* Human resources (B) is less relevant in evaluating supplier selection based on cost savings and logistics.
* Marketing (C) would be involved if the decision impacted product offerings or customer perceptions.
* Information technology (D) might be consulted for integration but is not the primary concern for logistics and cost savings evaluation.
References
* Chopra, S., & Meindl, P. (2016). Supply Chain Management: Strategy, Planning, and Operation.
Pearson.
* Coyle, J. J., Langley, C. J., Novack, R. A., & Gibson, B. (2016). Supply Chain Management: A Logistics Perspective. Cengage Learning.
質問 # 35
In addition to sales history, current customer orders, and forecasted demand, which of the following data sources should be used as part of a demand management process?
- A. Contractual obligations
- B. Customer profitability
- C. Scheduled marketing activities
- D. Inventory levels
正解：C
質問 # 36
A company utilizing supplier relationship management (SRM) will be concerned primarily about which of the following factors when selecting a supplier?
- A. Lowest cost
- B. Culture
- C. Shortest lead time
- D. Risk aversion
正解：A
解説：
Section: Mixed questions
質問 # 37
Inbound logistics is a supply chain management term used for:
- A. providing services to customers to maintain the value of the product.
- B. activities associated with transforming inputs into final products.
- C. receiving, storing, and issuing finished goods to consumers.
- D. receiving, inventorying, and issuing materials to the production activities.
正解：D
解説：
Inbound logistics refers to the activities involved in receiving, storing, and handling raw materials and components that will be used in the production process. This includes the processes of inventory management, warehousing, and material handling, ensuring that the necessary inputs are available and delivered to the production area when needed. In contrast, outbound logistics pertains to the distribution of finished goods to customers, and other activities focus on production and after-sales services.References: APICS Dictionary;
"Supply Chain Management: Strategy, Planning, and Operation" by Sunil Chopra and Peter Meindl.
質問 # 38
Which of the following types of alignments between extended supply chain partners will yield the highest level of competitive advantage?
- A. Social
- B. Financial
- C. Strategic
- D. Process
正解：C
質問 # 39
The United Nations Global Compact uses 10 guiding principles to:
- A. align the needs of businesses to increase profitability and the needs of individual countries to ensure their specific legal requirements are met.
- B. set minimum levels of compliance across a broad range of transactional areas for businesses operating in multiple geographic regions.
- C. reduce uncertainty for multinational firms regarding legal, import/export, labor, and environmental standards across countries.
- D. help ensure that markets, commerce, technology, and finance promote advancement of economies and societies everywhere.
正解：D
解説：
* UN Global Compact Overview: The UN Global Compact is a voluntary initiative based on CEO commitments to implement universal sustainability principles and to take steps to support UN goals.
* 10 Guiding Principles: These principles cover areas such as human rights, labor, environment, and anti-corruption.
* Objective: The primary goal of these principles is to promote responsible business practices and ensure that markets, commerce, technology, and finance can advance in ways that benefit economies and societies globally.
* Explanation of Choice:
* Option A: Reducing uncertainty for multinational firms is an outcome but not the primary purpose.
* Option B: Setting minimum compliance levels is more regulatory and less about voluntary global advancement.
* Option C: Aligning business needs with legal requirements is specific and less comprehensive.
* Option D: Encompasses the broader goal of promoting global advancement through responsible practices.
References:
* United Nations Global Compact. (2020). The Ten Principles of the UN Global Compact. UN Global Compact.
* Kell, G. (2005). The Global Compact Selected Experiences and Reflections. Journal of Business Ethics,
59(1-2), 69-79.
質問 # 40
Which of the following supply chain areas utilize order management cost metrics?
- A. Distribution
- B. inbound freight
- C. Inspection
- D. Commodity management
正解：B
質問 # 41
In an assemble-to-order manufacturing environment, the master production schedule is typically the schedule of:
- A. customer orders.
- B. resources.
- C. the final assembly.
- D. components and subassemblies.
正解：D
解説：
Section: Implementation and Operations
質問 # 42
Which of the following objectives is the primary driver in the design and implementation of lean process management?
- A. Decreasing the cash-to-cash cycle
- B. Integrating processes between departments
- C. Satisfying customer requirements
- D. Reducing the level of inventory
正解：C
質問 # 43
Which of the following arguments are made against traditional accounting methods for logistics expenses to an organization?
- A. They are more difficult to accumulate.
- B. They obscure important logistics costs.
- C. They overstate the costs of logistics.
- D. They incorrectly state the timing of logistics costs.
正解：B
質問 # 44
What typically happens to revenue and profit opportunities as the relationship of a
lifetimecustomer develops?
- A. it is hard to predict
- B. increases
- C. remains constant
- D. decreases
正解：B
質問 # 45
Which of the following ISO standards is used to assist organizations with sustainable development?
- A. ISO 31000
- B. ISO 14001
- C. ISO 9001
- D. ISO 26000
正解：D
解説：
Section: Supply Chain Strategy, Design, and Compliance
質問 # 46
If for a product, the annual flow through the warehouse is 1000 units, the inventory turnoverratio is 10.0 and each unit takes 10 square feet of floor space, what is the required space in thewarehouse devoted to this product?
- A. 1000 square feet
- B. 10 square feet
- C. 6000 square feet
- D. 100 square feet
- E. 2000 square feet
正解：C
質問 # 47
What are the steps in the supplier relationship process?
- A. Measure, procure, fulfill, model
- B. Source, document, manage
- C. Source, procure, fulfill, manage
- D. Measure, fulfill, document, model
正解：C
解説：
* Source: This is the initial step in the supplier relationship process, where the company identifies and evaluates potential suppliers. The goal is to find suppliers that can meet the company's quality, cost, and delivery requirements.
* Procure: After sourcing, the company moves to procurement, which involves negotiating contracts and purchasing materials or services from the selected suppliers.
* Fulfill: This step involves the supplier delivering the goods or services as per the agreed terms and conditions. It includes logistics, quality checks, and ensuring that the supply meets the company's
* demand.
* Manage: Effective management of supplier relationships includes ongoing performance monitoring, communication, and collaboration to ensure continuous improvement and address any issues that arise.
It also involves developing long-term partnerships and strategies for mutual growth.
References:
* Monczka, R. M., Handfield, R. B., Giunipero, L. C., & Patterson, J. L. (2016). Purchasing and Supply Chain Management. Cengage Learning.
* Van Weele, A. J. (2018). Purchasing and Supply Chain Management: Analysis, Strategy, Planning and Practice. Cengage Learning.
質問 # 48
What is the most common language used by end users to access the contents of adatabase?
- A. data manipulation language
- B. java programming language
- C. data definition language
- D. data dictionary
- E. structured query language
正解：E
質問 # 49
On-time delivery performance in the supply chain can best be improved by aligning required capacity with what type of capacity?
- A. Budgeted
- B. Theoretical
- C. Rated
- D. Demonstrated
正解：D
解説：
On-time delivery performance in the supply chain can best be improved by aligning required capacity with demonstrated capacity. Here's a detailed explanation:
* Understanding Capacity Types:
* Demonstrated Capacity: The actual capacity that has been achieved over a period, reflecting the real-world production output.
* Rated Capacity: The theoretical maximum output that a facility or process can achieve under ideal conditions.
* Budgeted Capacity: The capacity that is planned for based on forecasts and budgets.
* Theoretical Capacity: The absolute maximum output without any downtime or inefficiencies.
* Relevance of Demonstrated Capacity: Aligning required capacity with demonstrated capacity is crucial because demonstrated capacity provides a realistic measure of what can be consistently achieved.
It accounts for actual performance, including any inefficiencies, maintenance, and other factors that impact production.
* Improving On-Time Delivery:
* Capacity Planning: Use demonstrated capacity data to plan and schedule production activities.
This helps in setting realistic timelines and avoiding overcommitment.
* Resource Allocation: Allocate resources based on what has been demonstrated to be achievable, ensuring that the production schedule is feasible.
* Continuous Improvement: Monitor and analyze demonstrated capacity over time to identify areas for improvement and implement changes to enhance efficiency and output.
* Benefits: By using demonstrated capacity, companies can make more accurate production schedules, reduce the risk of delays, and improve the reliability of on-time deliveries, thereby enhancing customer
* satisfaction.
References
* Stevenson, W. J. (2018). Operations Management.
* Jacobs, F. R., & Chase, R. B. (2018). Operations and Supply Chain Management.
質問 # 50
Which of the following formulas calculates "Perfect Order Fulfillment"?
- A. total perfect orders divided by total number of orders
- B. total perfect orders divided by order fulfillment process time
- C. order fulfillment dwell time divided by order fulfillment process time
- D. order fulfillment process time divided by order fulfillment dwell time
- E. total number of orders divided by total perfect orders
正解：A
質問 # 51
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