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質問 # 26
All of the following are components of ordering cost EXCEPT:
- A. receiving orders
- B. physical handling of goods
- C. incoming inspections
- D. taxes and insurance
- E. clerical work of preparing and releasing orders
正解：D
質問 # 27
A new supplier in a different country will offer substantial savings on existing components. Which part of the organization should be consulted to ensure this is a good strategy for the firm?
- A. Marketing
- B. Logistics
- C. Human resources
- D. Information technology
正解：B
質問 # 28
Customizing can be an effective warehousing strategy because it allows a company to:
- A. effectively design its inbound and outbound dock areas.
- B. address trade-offs between space and material handling needs.
- C. add value to the product through modification, labeling, and packaging.
- D. allocate available storage space to optimize handling costs.
正解：C
質問 # 29
Returning product containing hazardous material to the factory to be neutralized after its expiration date is an example of product:
- A. recovery.
- B. reuse.
- C. refurbishing.
- D. remanufacturing.
正解：A
質問 # 30
Which of the following documentation represents a carrier's method of charging for transportation services performed?
- A. Shipment manifest
- B. Freight invoice
- C. Letter of credit (L/C)
- D. Bill of lading (B/L)
正解：B
質問 # 31
The primary reason for the evolution of the supply chain is:
- A. fewer rejects due to poor quality.
- B. increased cost savings.
- C. increased on-time delivery.
- D. increased communication.
正解：D
解説：
Section: Fundamentals of Supply Chain Management
質問 # 32
The main benefit of a mass customization product design strategy is to:
- A. avoid assembly of finished products.
- B. offer more product variety while keeping inventories low.
- C. achieve economies of scale in purchasing components.
- D. sell high quantities of product to specific customer segments.
正解：B
質問 # 33
The United Nations Global Compact uses 10 guiding principles to:
- A. set minimum levels of compliance across a broad range of transactional areas for businesses operating in multiple geographic regions.
- B. help ensure that markets, commerce, technology, and finance promote advancement of economies and societies everywhere.
- C. reduce uncertainty for multinational firms regarding legal, import/export, labor, and environmental standards across countries.
- D. align the needs of businesses to increase profitability and the needs of individual countries to ensure their specific legal requirements are met.
正解：B
質問 # 34
When doing international business, a company's total line-haul costs will vary with the:
- A. distance shipped.
- B. volume shipped.
- C. pallets shipped.
- D. weight shipped.
正解：A
質問 # 35
Which of the following tools will facilitate greater collaboration as the supply chain matures?
- A. Enterprise resources planning (ERP) to forecast demand
- B. Supply chain event management (SCEM) to increase visibility of changing situations
- C. Supplier relationship management (SRM) to select a vendor
- D. Customer relationship management (CRM) to automate the sales force
正解：D
質問 # 36
In the Supply Chain Operations Reference (SCOR) model, which of the following metrics measures responsiveness of a supply chain?
- A. Order fulfillment cycle time
- B. Perfect order fulfillment
- C. Total inventory days of supply
- D. On-time delivery
正解：A
質問 # 37
Which of the following actions is most appropriate when implementing a strategy to create customer-affordable value?
- A. Employ lean principles.
- B. Increase safety stock.
- C. Extend product warranty.
- D. Use a more rapid transportation mode.
正解：A
解説：
Section: Implementation and Operations
質問 # 38
The use of a seasonal index as a forecasting technique measures the ratio of the:
- A. average seasonal demand to the average demand for all periods.
- B. standard deviation of the seasonal demand to the standard deviation of demand for all periods.
- C. average demand for all periods to the average seasonal demand.
- D. average seasonal demand to the standard deviation of the demand for all periods.
正解：A
質問 # 39
Which of the following is the most important result when a company implements customer relationship management?
- A. Profits are maximized.
- B. Retention of key customers is increased.
- C. Transaction costs are decreased.
- D. Product options are increased.
正解：B
解説：
Section: Fundamentals of Supply Chain Management
質問 # 40
All of the following are situations where a product-centric supply chain would be preferredEXCEPT:
- A. varied customer base with differing requirements
- B. capital-intensive production technology
- C. multiple products with differing production technologies
- D. cost-driven business
- E. homogeneous customer base
正解：A
質問 # 41
The production scheduler for a bottleneck resource should:
- A. schedule additional preventive maintenance for the resource.
- B. implement pull signals for production of the bottleneck resource.
- C. ensure a constant queue of work waiting to be processed.
- D. increase production lot sizes to increase utilization of resources.
正解：C
質問 # 42
All of the following are predictable obstacles to building a successful collaborative supplychain EXCEPT:
- A. conflicting individual incentives and organizational goals
- B. bottlenecks caused by weaker partners
- C. technology barriers
- D. suboptimization
- E. trust-based relationships
正解：E
質問 # 43
All of the following are used to calculate the cost of goods sold EXCEPT:
- A. direct labor
- B. overhead
- C. direct material
- D. contribution margin
正解：D
質問 # 44
Which of the following warehousing tools enables wireless scanning of products?
- A. Local area network
- B. Radio frequency devices
- C. Universal product codes
- D. Magnetic stripes
正解：B
質問 # 45
Keeping all other factors equal, a company typically will try to maintain higher service levels for products with:
- A. higher profit margins.
- B. wider variety.
- C. lower sales volumes.
- D. shorter lead time.
正解：A
質問 # 46
Customer relationship management (CRM) provides the sales and customer service functions with:
- A. customer and market segments for logistics planning
- B. master production schedule (MPS) details for upcoming customer orders
- C. shipment history, promotional programs, and order status for specific products
- D. on-hand inventory balance for goods experiencing an increase in demand
正解：A
質問 # 47
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