100%の合格率を試そう！更新されたのはUser-Experience-Designer試験問題 [2023]
合格させるUser-Experience-Designer試験にはリアル問題解答
Salesforce User-Experience-Designer（Salesforce Certified User Experience Designer）認定試験は、Salesforceを使用してユーザーエクスペリエンスを設計する専門家になりたい個人のスキルと知識をテストするために設計された専門認定試験です。この認定は、Salesforceユーザーのニーズに合わせた魅力的で効果的なユーザーインターフェイスを作成したいデザイナーを対象としています。
質問 # 17
A UX Designer at Cloud Kicks is having difficulty getting its developers to see why the design changes would improve the user experience.
How should the designer help mitigate pushback from developers?
- A. Invite them to user testing.
- B. Let them know the designer is the expert.
- C. Hand them a printout of the design
- D. Ask a manager or superior to do it.
正解：A
質問 # 18
A group of sales users needs to be guided step by step through a new process using Floating or Decked Prompts.
Their administrative team wants to the ability to see the adoption of this assistance via Reports and Dashboards.
- A. in-App Guidance Prompts using myTrailhead
- B. Basic In-App Guidance Prompts
- C. Use the Walkthrough App from AppExchange
- D. Custom build using Salesforce Flow
正解：D
質問 # 19
Sales managers want their team members to help each other close Opportunities. The Opportunity and Account organization-wide defaults are private. To grant Opportunity access to sales reps on the same team, owner ship-based sharing rules were created for each team.
What is the side effect of this approach?
- A. Sales reps on the same team will have Read access to the Accounts for Opportunities owned by their team members.
- B. All sales reps will have Read access to Accounts for all Opportunities.
- C. Sales Reps on the same team will have Edit access to the Accounts for Opportunities owned by then team members.
- D. All sales reps will have Read access to all Accounts.
正解：A
質問 # 20
Cloud Kicks wants to drive engagement on its website.
Which two Salesforce features should boost engagement?
Choose 2 answers
- A. Automated Invitations
- B. MyTrailhead
- C. Einstain Bots
- D. Salesforce Connect
正解：B、D
質問 # 21
A UX Designer is using the human-centered design approach to redesign a portal that medical staff use to report on patient demographics.
Which activity should come first in the process?
- A. Writing technical requirements for how the portal should function
- B. Observing the medical staff while they use their existing portal
- C. Designing a mockup of how the new portal will look
- D. Estimating the cost to complete development of the portal
正解：B
解説：
Explanation
The first activity in the process when using a human-centered design approach to redesign a portal that medical staff use to report on patient demographics should be observing the medical staff while they use their existing portal. This is a critical step in the process, as it helps to identify user needs, preferences, and behaviors so that the design of the new portal can be tailored to meet their specific needs.
Observing the medical staff while they use the portal will help to identify any existing problems and highlight areas where the portal can be improved. This can include issues with usability, functionality, and accessibility.
Additionally, observing how the medical staff interact with the portal can help to identify any potential areas of improvement and uncover any hidden requirements or user needs.
References:
[1] https://www.salesforce.com/blog/2019/02/human-centered-design.html [2] https://uxplanet.org/human-center
質問 # 22
W UX wants to customer the end user's Salesforce app experience.
Which two administrator capabilities should be used for mobile navigation menu setup?
Choose 2 answers
- A. Navigation items are configure in the Salesforce Navigation Setup mode.
- B. Tab visibility is dependent on the location of the user.
Different menu configurations can be set for different types of users. - C. Visualforce pages and Lightning pages can be included
正解：B、C
質問 # 23
After conducting user interviews, a UX Designer finds an equal amount of users prefer to use the Comply density setting as the Compact density setting while viewing records details.
Which one token and one utility class should be suggested to the developers to ensure custom component respect these settings?
Choose 2 answers
- A. sIds-p-around_medium
- B. slds -var-m-around_small
- C. specing Small
- D. varSpaceingMedium
正解：A、B
質問 # 24
During user interviews, a UX Designer discovers that the most common daily task for users is to look for and view commonly used reports using the global search bar.
What should be done to improve their experience?
- A. Create a mood board to communicate the visual style of the UI.
- B. Add the Daily Task component to the Home page.
- C. Make the global search bar bigger on every page.
- D. Update the Home page with access to commonly used reports.
正解：C
質問 # 25
A UX Designer wants to quickly mock up Salesforce user Interface experiences using a collation of prebuilt components. The designer need sales lightning resources for their design and prototype such as based components, tokens, design patterns.
Which tool to install should need?
- A. Sketch plugin
- B. SLDS Validator
- C. Lightning Design system Zip
- D. Lightning Design system Unmagaged Package
正解：A
質問 # 26
Which two UX design principles are key to creating excellent mobile user experiences?
Choose 2 answers
- A. Prioritization of content and UI elements on the screen
- B. Consistency. across device experiences
- C. Increase the need for typing with the onscreen keyboard
- D. Removal of all images for faster load times
正解：A、B
質問 # 27
Cloud Kicks wants its users to know when a new feature is enabled or available with a short video explaining the new feature.
What should be recommended?
- A. Custom video component
- B. Lightning Path component
- C. Docked prompt using In-App Guidance
- D. Utility bar with embedded video
正解：B
質問 # 28
Cloud kicks is planning its einstein Bot implementation and has identified common issues the Bot can resolve.
CK has determined that extensive technical planning is needed for bot effectiveness and customer satisfaction
- A. deboarding planning
- B. Training and support for planning
- C. voice and tone planning
- D. user interface planning
正解：D
質問 # 29
A UX Designer is creating an experience to help organize content into collapsible sections.
Which Lightning component should be used?
- A. Einstein Next Best Action
- B. Highlights Panel
- C. Accordion
- D. Lightning Toggle
正解：C
解説：
Explanation
The Lightning Accordion component is designed to help create an organized, collapsible display of content. It is composed of a header and a body, which can be used to display different sections of content in an organized way. The body of the Accordion is hidden until the header is clicked, allowing the user to quickly and easily access the content they need. Salesforce provides a detailed guide to using the Accordion component, including examples and code snippets, which can be found here: https://developer.salesforce.com/docs/component-library/documentation/lwc/lwc.use_accordion.
質問 # 30
How would a UX Designer Differentiate between voice and tone?
- A. Voice reflects the frequency and tone is one's pitch.
- B. Voice reflects the personality and tone is the way one speaks.
- C. Voice reflects the character and tone is one's strength.
- D. Voice reflects the expression and tone is the way one designs.
正解：D
質問 # 31
Cloud Kicks' Sales team needs in-App Guidance for key functions and processes so they can maximum their time.
In which three ways should a UX Designer customize the Salesforce Help Menu to meet this request/ Choose 3 answers
- A. Provide access to specific Trailhead or MyTrailhead content.
- B. Create a just-in-time pop-up content based on new feature rollouts.
- C. Provide the user with a site map of all the content.
- D. Add links to printable tipsheets or training videos.
- E. Add links to a company dictionary or glossary of key terms.
正解：B、C、E
質問 # 32
A UX designer want to understand the mental model of employees who have requested a new internal community the brief specifies what the employees should be able to do on the site but the designer need to suggest and suitable architecture Which technique should be used
- A. tree testing
- B. card sorting
- C. User test
- D. cognitive walkthrough
正解：B
質問 # 33
How should a UX designer differentiate between a voice and a tone?
- A. Voice reflects the frequency and tone is one's pitch
- B. Voice reflects the personality and tone is the way ones speaks
- C. Voice reflects the expression and the tone is the way one designs
- D. Voice reflects the character and tone is one's strength
正解：C
質問 # 34
Cloud Kicks hired a UX Designer to help create a form for a wide group of users. After receiving that final requirement, the designer realizes there are too many fields.
What could improve form readability?
- A. Create a three-column grid to reduce the form length.
- B. Improve form security by adding a challenge-response test.
- C. Replace field labels with placeholder text.
- D. Add section headers to visually separate fields into groups.
正解：D
解説：
Explanation
This allows users to quickly scan the form and identify the relevant fields, reducing the cognitive load and improving the overall user experience. Salesforce documentation states that "by grouping related fields into sections, you can make your forms easier to read and understand" [1].
[1] https://help.salesforce.com/articleView?id=forms_design_best_practices.htm&type=5
質問 # 35
A UX Designer at Cloud Kicks has the requirements and some user scenarios but wants to test how a new feature will be received by the user.
What should the designer create and show to the user to test the content and structure of the new feature?
- A. Task Analysis
- B. Dairy Study
- C. Wireframe Prototype
- D. Heuristic Review
正解：C
質問 # 36
Cloud kicks has identified that its users are having difficulty figuring out where to look on a web page due to the number of design elements.
Which three considerations should be made to improve the visual hierarchy of the page?
Choose 3 answers
- A. Continuity keep all typeface the same size
- B. Grouping proximity and common regions
- C. Color and contract, saturation between the elements
- D. Scale using relative size to signal importance
- E. Proportion, keep all element a similar size
正解：B、C、D
質問 # 37
Which visual design elements should be used in corporate style and branding guidelines?
- A. Typography. Color, Imagery
- B. Sketching, Wireframes, Storyboards
- C. A/B Testing, Heuristics, Dairy Studies
- D. User Stories, Scenario, UX Reviews
正解：A
質問 # 38
Cloud Kicks (CK) is going to launch a new Salesforce process for its Customer Service team. After Launch, CK wants to ensure the process is working well for its customer service representatives.
Which three Salesforce tools should be used to track and measure the adoption of the new process?
Choose 3 answers
- A. Salesforce Surveys for user Satisfaction
- B. Chatter polls
- C. Visualforce App
- D. User Engagement Dashboard and Report
- E. Custom Permission Sets
正解：A、C、D
質問 # 39
During our interview, a UX designer discovers that the most common daily task for the user is to view and commonly view reports using the global search bar for:
- A. Update the homepage with access to commonly used reports
- B. Create the mind board to communicate the visual style of the UI
- C. Add the daily task component to the homepage
- D. Make the global search bar bigger on every page
正解：A
解説：
Explanation
Updating the homepage with access to commonly used reports is the best way to make sure the user can quickly access the reports they need. This could include making the global search bar bigger on every page, adding the daily task component to the homepage, or creating a mind board to communicate the visual style of the UI. Additionally, Salesforce has some great resources on designing for search, such as their Search Design Guide [1] and their Search Best Practices [2].
[1] https://www.salesforce.com/content/dam/web/en_us/www/documents/salesforce-search-design-guide.pdf [2]
質問 # 40
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Salesforceのユーザーエクスペリエンスデザイナー試験は、デザイン思考、ユーザー調査、プロトタイピング、ユーザーテストなど、ユーザーエクスペリエンスデザインに関連するさまざまなトピックをカバーしています。候補者は、ユーザーセントリックなデザイン原則の知識と、ユーザーの生産性、満足度、エンゲージメントを向上させる効果的で直感的なインターフェースを作成する能力を示すことが期待されています。この認定試験に合格することは、候補者がSalesforceのユーザーエクスペリエンスを設計および最適化する専門知識を持っていることを示し、今日の競争力のある求人市場において貴重なスキルです。
User-Experience-Designer試験問題を最新版を今すぐ試そうの[2023年最新] 正解回答付き：https://jp.fast2test.com/User-Experience-Designer-premium-file.html