時間限定無料ダウンロード 最新のUser-Experience-Designer問題集で2021年最新のUser-Experience-Designer試験問題
最新のSalesforce User-Experience-Designer認定の練習テスト問題
質問 21
What should a UX Designer use to design responsively within the Salesforce Lightning Design System (SLDS)?
- A. Lattice System
- B. Grid System
- C. Material Design
- D. JavaScript
正解: B
質問 22
A UX Designer wants to ensure new Salesforce users are given the appropriate onboarding experience.
Which two on-App Guidance customizations should be used?
- A. Customize prompt theme
- B. Set prompt permissions
- C. Specify prompt scheduling
- D. Configure minimum three steps
正解: A,B
質問 23
Cloud Kicks' Sales team needs in-App Guidance for key functions and processes so they can maximum their time.
In which three ways should a UX Designer customize the Salesforce Help Menu to meet this request/ Choose 3 answers
- A. Provide access to specific Trailhead or MyTrailhead content.
- B. Create a just-in-time pop-up content based on new feature rollouts.
- C. Provide the user with a site map of all the content.
- D. Add links to printable tipsheets or training videos.
- E. Add links to a company dictionary or glossary of key terms.
正解: B,C,E
質問 24
Universal Containers (UC) operates worldwide with offices in more than 100 regions in 10 different countries role hierarchy to control data visibility. In the new fiscal year, UC is planned to reorganize the roles and reassign accounts owners. Which two points should an architect consider in this situation?
Which two point should an Architect consider in this situation?
Choose 2 answers
- A. Changing complex role hierarchy can cause a high level of sharing recalculation.
- B. Using a temporary parking lot account to improve performance.
- C. Replacing Account records ownerships massively can cause data skew.
- D. Restricting the organization-sharing configurations to private.
正解: A,C
質問 25
A UX Designer at Cloud Kicks has the requirements and some user scenarios but wants to test how a new feature will be received by the user.
What should the designer create and show to the user to test the content and structure of the new feature?
- A. Heuristic Review
- B. Task Analysis
- C. Wireframe Prototype
- D. Dairy Study
正解: C
質問 26
Cloud Kicks (CK) is going to launch a new Salesforce process for its Customer Service team. After Launch, CK wants to ensure the process is working well for its customer service representatives.
Which three Salesforce tools should be used to track and measure the adoption of the new process?
Choose 3 answers
- A. Custom Permission Sets
- B. Salesforce Surveys for user Satisfaction
- C. Chatter polls
- D. User Engagement Dashboard and Report
- E. Visualforce App
正解: B,D
質問 27
Universal Containers (UC) has implemented Service Cloud. There is a flag field on the case object that marks a case as (Sensitive). UC requested that this flag can be viewed by all users who have access to the case but only be edited by the assigned case assessor. The case assessor is a lookup field on the case object. How can an architect achieve this requirement?
- A. Custom Lightning Component.
- B. Object Permissions.
- C. Permission Set.
- D. Field-level security
正解: A
質問 28
Universal Containers' organization wide-defaults model is private for the Account object. A sales repeats to opportunity records.
Which level of access will the sales rep have to the related account record?
- A. No access
- B. Read-only access
- C. Read/Create/Edit access
- D. Read/Create access
正解: C
質問 29
Cloud Kicks wants its Discovery team to help explain the relationships between process steps and business teams.
Which types of process map should they produce?
- A. Value Stream Map
- B. Cross-Functional Flowchart
- C. High-Level Process Map
- D. SIPOC Map
正解: B
質問 30
Cloud kicks is planning its einstein Bot implementation and has identified common issues the Bot can resolve. CK has determined that extensive technical planning is needed for bot effectiveness and customer satisfaction
- A. user interface planning
- B. deboarding planning
- C. voice and tone planning
- D. Training and support for planning
正解: A
質問 31
Following a human-centered design process approach, Cloud Kicks is preparing a user feedback session for an app that is not performance as anticipated.
In which two ways could confirmation bias be avoided?
Choose 2 answers
- A. Diversity feedback by ensuring it features as many unique perspective as possible.
- B. Review questions to remove assumptions about issues or problem not supported by quantitative data.
- C. Interview users about the intended use of the product to support the questionnaire creation.
- D. Obtain user feedback to reinforce known assumptions and support design decisions.
正解: A,D
質問 32
Cloud Kicks wants to apply branding to its current Salesforce org, currently using Lightning Experience. The look and feel must follow company design guidelines.
Which declarative design properties should be used to achieve this?
- A. Design a custom Branding set in use interface, selecting a logo, colors, and font type.
- B. Create a custom Theme in Themes and Branding, selecting logo, brand colors, and images.
- C. Choose one of the built-in Salesforce themes that closest matches the design guidelines
- D. Develop a custom Layout in user interface, attaching a new stylesheet in static resources.
正解: A
質問 33
A UX Designer wants to quickly mock up Salesforce user Interface experiences using a collation of prebuilt components. The designer need sales lightning resources for their design and prototype such as based components, tokens, design patterns.
Which tool to install should need?
- A. Sketch plugin
- B. SLDS Validator
- C. Lightning Design system Zip
- D. Lightning Design system Unmagaged Package
正解: A
質問 34
Cloud kicks wants to incorporate human-centered design across its organization.
Which two practices should be adopted?
- A. Putting oneself in the situation of the end user
- B. Including Innovative ideas to showcase technology
- C. Observing user behavior
- D. Creating requirements based business leaders' priorities
正解: C,D
質問 35
During our interview, a UX designer discovers that the most common daily task for the user is to view and commonly view reports using the global search bar for:
- A. Create the mind board to communicate the visual style of the UI
- B. Add the daily task component to the homepage
- C. Make the global search bar bigger on every page
- D. Update the homepage with access to commonly used reports
正解: C
質問 36
A UX Designer at Cloud Kicks (CK) recommends a Salesforce Console application for CK's service representatives.
The service representatives work on multiple support cases hour, accessing them via queues, calls, or live chat.
Which console navigation feature would NOT be relevant to the designer recommendation?
- A. More than one detail item can be open at a time.
- B. Service representatives with lower resolution monitors will have a better user experience.
- C. Multiple subtabs can be beneath a single parent record.
- D. A split list of records and individual record detail can see on the same screen.
正解: C
質問 37
What are Salesforce core design principles when making design decisions?
- A. Emphasis, Alignment. Consistency, Beauty
- B. Clarity, Efficiency, Consistency, Beauty
- C. Clarity, Efficiency, Balance, Proportion
- D. Emphasis, Efficiency, Repetition, Proportion
正解: A
質問 38
W UX wants to customer the end user's Salesforce app experience.
Which two administrator capabilities should be used for mobile navigation menu setup?
Choose 2 answers
- A. Navigation items are configure in the Salesforce Navigation Setup mode.
- B. Tab visibility is dependent on the location of the user.
Different menu configurations can be set for different types of users. - C. Visualforce pages and Lightning pages can be included
正解: B,C
質問 39
Service agents are complaining that the new custom object to track reservation has too many fields and is duttering their layouts. All of the fields are necessary, but they would like to display fields and sections of the record as individual components on the page layout with visibility depending on where they are in the reservation process.
Which feature should be recommended?
- A. Process Builder
- B. Dynamic Forms
- C. AppExchange Apps
- D. In-App Prompts
正解: B
質問 40
A UX Designer wants to communicate the value of diversity, inclusion, and equality in design.
Which three business outcomes represent these values?
Choose 3 answers
- A. Fewer workplace debates
- B. Economic growth
- C. Critical investing
- D. Less employee turnover
- E. Greater market share
正解: B,C,E
質問 41
Which criteria should the designer consider when selecting users for testing?
- A. Traits similar to friends and family
- B. Traits similar to customer personas
- C. Traits dissimilar to customer personas
- D. traits of the most common demographic and ability
正解: B
質問 42
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