合格させるExperience-Cloud-Consultant試験一発合格保証100%カバー率でリアル試験問題 [2023年10月]
有効なExperience-Cloud-Consultantテスト解答Salesforce Experience-Cloud-Consultant試験PDF問題を試そう
この試験では、エクスペリエンスクラウドソリューションの設計と構成、カスタムコンポーネントの開発、外部システムの統合、ユーザーセキュリティとデータアクセスの管理など、幅広いトピックをカバーしています。また、ユーザーインターフェイスを魅力的に設計し、Experience Cloud Solutionsのパフォーマンスを最適化するためのベストプラクティスに焦点を当てています。この試験は60の複数選択の質問で構成されており、90分の時間制限があります。候補者は、試験に合格し、認定を獲得するために68％の最小スコアを達成する必要があります。
質問 # 102
Ursa Major Solar would like its Experience Cloud site's guest users to benefit from the suggestions that come from autocomplete on search terms.
How should the administrator configure this?
- A. In the Search component property editor, open the Autocomplete section and click desired objects to appear in autocomplete. Select "publicly available".
- B. In the Hero component property editor, open the Search Results section and click desired objects to appear in autocomplete. Select "publicly available".
- C. Use the Developer Console to add code to allow for autocomplete functionality.
- D. In Salesforce Setup, type "support settings" in the quick find box. Under the Autocomplete header, select the objects to appear in autocomplete for guest users.
正解：A
質問 # 103
Dreamscape Flowers (DF) has a community for its flower growers. DF now wants to create communities for its franchisee network as well as direct B2C customers as part of a company-wide digital transformation. Other subsidiaries of DF are also undergoing digital transformation and are interested in setting up similar communities based on DF's approach.
In what two ways can Lightning Bolt help DF accomplish this?
Choose 2 answers
- A. Lightning Bolts can help organize, manage, and reuse digital content.
- B. Lightning Bolts can help minimize licensing and provisioning cost.
- C. Lightning Bolts can be distributed and reused.
- D. Lightning Bolts can help reduce implementation time.
正解：A、B、D
質問 # 104
A manager at Ursa Major Solar is responsible for creating and editing only the community users for the Partner Community they have recently set up using Experience Cloud. However, the manager is able to make organizational changes to the user records of the internal users as web.
What could be the possible issue here?
- A. The manager has been given the Manage Profiles and Permission Sets permission.
- B. The manager has been given the Manage Customer Users permission.
- C. The manager has been given the Manage External Users permission.
- D. The manager has been given the Manage User permission.
正解：D
解説：
This permission allows the manager to create, edit, and delete all users in the org, including internal users. This permission overrides the sharing settings and role hierarchy that normally restrict access to user records. To limit the manager's access to only community users, the manager should be given the Manage External Users permission instead2
質問 # 105
Ursa Majer Solar (UMS) wantsto give its partriers the content, data, and tools they need to sell more solar panels.
Which three Partner Relationship Management features should the system administrator utilize on UMS's site?
Choose 3 answers
- A. Deal Registration
- B. Market Development Fund
- C. Lead Distribution
- D. Service Console
- E. Content Flagging
正解：A、B、C
質問 # 106
Cloud Kicks (CK) is about to launch a public site and is expecting very high traffic in certain regions. CK will be using Content Delivery Network (CDN).
What should CK consider during the go-live phase to prevent usability issues?
- A. CK should provision CDN in those regions where traffic is low and activate CDN where traffic is high.
- B. CK should provision CDN in those regions where traffic is high and activate CDN where traffic is low.
- C. CK should provision and activate CDN in those regions where traffic is low
- D. CK should provision and activate CDN in those regions where traffic is high.
正解：D
解説：
To prevent usability issues, CK should provision and activate CDN in those regions where traffic is high. A CDN is a network of servers that delivers cached static content from websites to users based on the geographic location of the user. By provisioning and activating CDN in high-traffic regions, CK can improve the performance and availability of their public site for their users.
質問 # 107
Universal Containers (UC) maintains multiple customer-facing sites, but only one profile for all customer users. No customer has access to more than one site.
Which step should the UC system administrator take to grant customers access to the appropriate site?
- A. Create and assign a permission set to the users and site.
- B. Enable the Customer Identity profile or permission set.
- C. Add user to the All Customer Portal Users public group.
- D. Assign the profile to the site membership.
正解：D
解説：
This option allows UC to grant customers access to the appropriate site. Site membership is a feature that defines which users can access a site and what permissions they have. UC can assign the profile for all customer users to the site membership of each site and specify the default page access and object permissions for that profile. UC can also assign permission sets to the site membership to grant additional permissions to specific users4
質問 # 108
Northern trail Outfitters has created a microsite digital experience for its Gold-Level VIP customers. The digital experience is not yet actives.
The community manager would like to send welcome emails on a specific day, which include a promotion for participating in the community.
In which order should the community manager perform activation steps?
- A. Set the community to Active, and available profiles and permission sets to the Adman Workspace, and create a process to send the welcome emails.
- B. Publish the community, which will send out the welcome emails.
- C. Set the Community to Active, and available profiles and permission sets to the Admin Workspace, enable Contacts as community users, and set welcome emails to Enabled.
- D. Add available profiles and permission sets to the Admin Workspace, enable Contacts as community users, set welcome emails to Enabled, and set the community to Active.
正解：D
解説：
The order in which the community manager should perform activation steps is A. To activate a site in Experience Cloud, you need to complete several steps, such as adding profiles and permission sets, enabling contacts as community users, setting welcome emails, and setting the site to active. The order of these steps is important, because some steps depend on others. For example, you need to add profiles and permission sets before you can enable contacts as community users, and you need to set welcome emails before you can set the site to active.
質問 # 109
Cloud Kicks (CK) wants to use its existing single sign-on (SSO) Identity Provider with its new Experience Cloud site.
CK wants to use the Just-in-Time Provisioning feature for Experience Cloud.
Which value is required in the user type?
- A. Username
- B. Entity ID
- C. Federation ID
- D. Standard
正解：C
解説：
This value is used to map the user's identity from the external identity provider to the user record in Salesforce. The Federation ID must be unique for each user and must match the value of the SAML attribute that is sent by the identity provider during the SSO process. The Federation ID can also be used for JIT provisioning, which creates or updates users on the fly when they log in to the site.
質問 # 110
Which three permissions are included for a delegated administrator?
Choose 3 answers
- A. Manage permissions sets for external users on their account.
- B. Create and edit external user records.
- C. Manage object access for external users.
- D. Generate new passwords for external users.
- E. Add external users to multiple accounts.
正解：A、B、D
解説：
Three permissions that are included for a delegated administrator are A, D, and E. A delegated administrator is a user who has limited administrative privileges to perform certain user management tasks on behalf of an administrator. A delegated administrator can create and edit external user records, generate new passwords for external users, and manage permission sets for external users on their account. A delegated administrator cannot manage object access or add external users to multiple accounts.
質問 # 111
Northern Trail Outfitters (NTO) is planning to create an HR desk for its employees. The Technology team recommend using Experience Cloud to build the HR help desk app.
What should NTO consider when building the HR desk app?
- A. HR user profile is only available in Employee Cloud with Employee permission set license.
- B. In order to protect employee privacy, the HR help desk app should be created in a different org than the main org.
- C. In order to leverage organizational structure, the HR help app must be created in the main org.
- D. HR user profile is only available in Enterprise and Performance Editions with HR permission set license.
正解：C
解説：
When building an HR help desk app using Experience Cloud, you need to consider some points, such as:
HR user profile is not only available in Employee Cloud with Employee permission set license. HR user profile is a standard profile that can be used with any user license type that supports Experience Cloud access.
In order to protect employee privacy, the HR help desk app does not need to be created in a different org than the main org. You can use sharing settings and permissions to control who can access what data in your org.
In order to leverage organizational structure, the HR help app must be created in the main org. This will allow you to use role hierarchy and public groups to share data based on your org structure.
HR user profile is not only available in Enterprise and Performance Editions with HR permission set license. HR user profile is available in any edition that supports Experience Cloud.
質問 # 112
Universal Containers (UC) is building a new self-service site for its large global customer base. Customers will be posting questions, viewing Knowledge articles, downloading warranties, opening tickets, and registering their recent purchases. Purchases are stored in a custom object. UC is considering using the Customer Service template for the site and External Apps license for the customers.
Which limitation could cause a potential issue for UC?
- A. External Apps license does NOT download documents out-of-the-box.
- B. External Apps license does NOT allow access to cases.
- C. External Apps license does NOT allow self-registration.
- D. External Apps license does NOT allow access to custom objects.
正解：C
質問 # 113
Universal Containers (CU) is looking to create a site that supports channel sales, leads distribution, and deal registration.
Which template should UC select?
- A. Customer Account Portal
- B. Help Center
- C. Partner Central
- D. Build Your Own
正解：C
解説：
Partner Central is a template that is designed for creating a site that supports channel sales, lead distribution, and deal registration. The template includes features such as partner recruitment, onboarding, training, co-selling, lead management, opportunity management, and deal registration.
質問 # 114
Dreamscape flowers is looking to launch a public site for its current customers and prospects.
Which three actions are performed automatically when a site is created Expense Cloud?
Choose 3 answers
- A. Creation of moderation criteria that are applied only to guest users
- B. Creation of a guest role
- C. Creation of a guest user record
- D. Creation of sharing mechanisms that are available only to guest users
- E. Creation of a guest profile
正解：B、C、E
解説：
Three actions that are performed automatically when a site is created in Experience Cloud are A, C, and E. A guest role is a role that defines the access level and permissions of guest users on your site. A guest profile is a profile that determines what guest users can see and do on your site. A guest user record is a user record that represents the guest user on your site. These actions are performed automatically when you create a site in Experience Cloud, so you don't have to manually create them.
質問 # 115
DreamHouse Realty (DR) is designing a digital experience for its global real estate team. The realtors will need access to Knowledge, reports and dashboards, and Leads coming in from the website. Leads are converted to Opportunities by an internal DR deal desk.
Which license type meets this requirement?
- A. Customer Community Plus
- B. Partner Community
- C. Channel Account
- D. Customer Community
正解：B
解説：
This license type allows the realtors to access Knowledge articles, reports and dashboards, and Leads in the digital experience. Partner Community users can also access standard and custom objects, such as accounts, contacts, cases, and opportunities. Partner Community users can also register deals and collaborate with UMS on sales opportunities.
質問 # 116
No More Homelessness (NMH) is about to create a public site for volunteers where they will be able to sign up for volunteering opportunities at local events. Each registration will result in a record being created for a custom Event Registration object.
Which three considerations should NMH keep in mind for records created by guest users?
Choose 3 answers
- A. Setting the default owner for records created by guests is an option in Experience Cloud sites.
- B. Queues cannot be assigned as owners of records created by guest users.
- C. Default owner does not need Read/Write access to view the records created by guest users.
- D. When possible, one should create and assign queues as owners of records created by quest users.
- E. Any active user in an org can be assigned as the default owner of records created by guest users.
正解：A、B、E
解説：
For records created by guest users, NMH should keep in mind that queues cannot be assigned as owners, setting the default owner is an option in Experience Cloud sites, and any active user in an org can be assigned as the default owner. A queue is a location where records can be routed to await processing by a group of users. However, queues cannot be assigned as owners of records created by guest users because guest users do not have access to queues. Setting the default owner for records created by guests is an option in Experience Cloud sites that allows NMH to specify who will own the records created by guest users on their public site. Any active user in an org can be assigned as the default owner of records created by guest users, as long as they have the appropriate permissions and access to the object.
質問 # 117
A consultant needs to leverage ExperienceBundle for a deployment but is unable to view it.
What is the most likely cause for this issue?
- A. The "Enable ExperienceBundle Metadata API" setting needs to be checked.
- B. A custom Experience template needs to be created.
- C. A change set containing the Network needs to be deployed.
- D. The experience has not yet been published.
正解：A
質問 # 118
Universal Containers (UC) would like to create a site for its existing customers. The site will contain articles, manuals, and FAQs. The site will also contain access to UC's Contracts object specific to each customer and the ability for customers to update their billing information, requiring them to log in to the site to access any information.
Which template should UC select when building its site?
- A. Customer Account Portal
- B. Help Center C
- C. Customer Service
- D. Partner Central
正解：D
質問 # 119
DreamHouse Realty (DR) recently created a site for potential buyers. DR has a rich knowledge base organized in data categories and now plans to make those Knowledge articles available to site users.
Which two steps does DR need to take in order to ensure that new articles show up in the site on an ongoing basis without manual intervention?
Choose 2 answers
- A. Map topics to data categories.
- B. Enable "Share on Sites" setting.
- C. Enable "Automate Topic Assignment" setting.
- D. Map articles to Content Topics.
正解：A、B
解説：
To make Knowledge articles available to site users, you need to map topics to data categories and enable the "Share on Sites" setting. Topics are labels that you can assign to articles to make them easier to find and organize. Data categories are a way of classifying articles based on a predefined hierarchy. You can map topics to data categories, so that when you assign a topic to an article, it automatically inherits the data category visibility settings. The "Share on Sites" setting allows you to share articles with public users on your site.
質問 # 120
Ursa Major Solar is utilizing audience targeting for specific components in its portal.
Which two considerations regarding audience targeting are true? Calculator Choose 2 answers
- A. You can't assign audiences to the components in the template header and footer sections.
- B. You can only have three audiences.
- C. You can't assign record-based criteria to a component or branding set.
- D. Available domains are created in the Administration workspace and associated with a community through a custom URL.
正解：A、C
質問 # 121
Which two Community licenses allow records to be shared with a criteria-based sharing rule?
Choose 2 answers
- A. Customer Portal
- B. Partner Community
- C. Customer Community Plus
- D. Customer Community
正解：B、C
解説：
Two Community licenses that allow records to be shared with a criteria-based sharing rule are Partner Community and Customer Community Plus. These license types allow users to access custom objects and a subset of standard CRM objects, such as accounts, contacts, cases, and dashboards. These license types also support advanced sharing features, such as role hierarchy, sharing rules, manual sharing, and Apex sharing.
質問 # 122
Northern Trail Qutfitters implemented a chatbot on its Experience site.
Which three KPIs could be used to help understand the chatbot's impact on customer service?
Choose 3 answers
- A. Number of lead records created
- B. Case Type by Issue
- C. CSAT (Customer Satisfaction score)
- D. Case deflection
- E. Average Handle Time compared to Bot Session Time
正解：C、D、E
解説：
Three KPIs that could be used to measure the chatbot's impact on customer service are B, C, and D. CSAT is a metric that measures how satisfied customers are with their chatbot experience on a scale of 1 to 5 stars. Case deflection is a metric that measures how many cases are avoided or resolved by the chatbot without escalating to an agent. Average Handle Time is a metric that measures how long it takes an agent to handle a case from start to finish. Bot Session Time is a metric that measures how long it takes a chatbot to handle a conversation from start to finish. By comparing these metrics, you can evaluate the chatbot's performance and efficiency in providing customer service.
質問 # 123
What are three valid topic types? Choose 3 answers
- A. Standard Topic
- B. Navigational Topic
- C. Trending Topic
- D. Content Topic
- E. Featured Topic
正解：A、C、E
解説：
Three valid topic types are Featured Topic, Trending Topic, and Standard Topic. Topics are keywords or phrases that help users find and organize content in Experience Cloud sites. A Featured Topic is a topic that is manually selected by an administrator or moderator to be displayed prominently on the site. A Trending Topic is a topic that is automatically generated by an algorithm based on the popularity and recency of the content. A Standard Topic is a topic that is created by users or administrators and can be assigned to any content.
質問 # 124
By defining roles, permission sets, or profiles, Knowledge article visibility can be controlled by using which functionality?
- A. Org-Wide Defaults
- B. Content Management
- C. Automatic Topic Assignment
- D. Data Category Visibility
正解：C
質問 # 125
A consultant is in the process of designing the sharing and visibility model for Cloud (CK) new hiking site built on experience Cloud. The consultant knows that CK plans to use the Customer Community License type.
What limitations should the consultant consider related to sharing and visibility for this license type?
- A. All site users have the appropriate role assigned.
- B. Any site users that require access to specific records have the proper Sharing Rule.
- C. All site users that require access to all records across all objects have the proper Sharing Set.
- D. All site users that require access to certain records for certain objects have the proper Sharing set.
正解：C
質問 # 126
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Salesforce Certified Experience Cloud Consultant Examの資格を得るには、候補者は、販売やサービスクラウドなどのSalesforceの基礎を確実に理解している必要があります。また、Experience CloudとHTML、CSS、JavaScriptなどのWeb開発テクノロジーを十分に理解した実践的な経験を持つ必要があります。候補者は、データモデリングと統合だけでなく、コミュニティのデザインとエンゲージメントのベストプラクティスにも精通している必要があります。
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