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質問 # 42
Ursa Major Solar (UMS) is using the Customer Account Portal template where both customers and employees can log in to view information about the company. UMS would like the Home page to showcase internal resources at the top for its employees, and would like self-help resources to be available for lagged-in customers. UMS wants to exclude employee resources from the layout of the Home page when customers are logged in.
Which functionality should UMS utilize to showcase the Home page in different ways?
- A. Case Feeds
- B. Developer Console
- C. Sharing Sets
- D. Page Variations
正解：D
解説：
This option allows UMS to showcase the Home page in different ways for its employees and customers. Page variations are different versions of a page with different layouts, components, and content. UMS can create page variations for the Home page and use audience targeting to display different variations to different audiences based on user attributes, such as profile or user type3
質問 # 43
Which three items are reportable by a site administrator through Google Analytics for Experience Cloud sites?
Choose 3 answers
- A. Page View by Salesforce Object
- B. Search Activity
- C. User Login History Option
- D. Number of Case Created by user
- E. Contact Support page Activity
正解：A、B、E
質問 # 44
Universal Container (UC) has a business model that involves B2C as well B2B customers. A group of B2B customers has recently signed a contract with UC that would allow them to start working with the UC Support team in resolving low-severity B2C customer issues.
How should UC use Experience Cloud to accomplish this goal?
- A. Create a digital experience for B2B customers, a partner portal for B2B customers, and use the internal CRM org for employees.
- B. Create a digital experience for B2C customers and B2B customers, and use the internal CRM app for employees.
- C. Create a digital experience for B2C customer and employees, and another one for B2B customers and employees.
- D. Create a single digital experience for B2C customers, B2B customers, and employees.
正解：D
質問 # 45
Ursa Major Solar would like to use three Record Detail components on a page to display object details for the Account, Case, and Opportunity objects for the user who is logged in to the company's portal. When they drop the components on the page, they are not getting the desired results.
What is causing this issue?
- A. The Record Detail component is a custom component and was not configured correctly
- B. The Record Detail component populates the record associated with the object for the page template so this component will only work on the Home page template
- C. The Record Detail component populates the recordID associated with the object for the page template, so this component will not work for this use case.
- D. The Record Detail component will only show record details for the Case object.
正解：C
解説：
The reason for this issue is that the Record Detail component populates the recordID associated with the object for the page template, so this component will not work for this use case. The Record Detail component is a component that displays the fields and values of a record on your Experience Cloud site. The recordID is a unique identifier that specifies which record to display. The Record Detail component uses the recordID associated with the object for the page template, which means that it can only display one record per object per page. For example, if you have a page template for Account, you can only display one Account record on that page using the Record Detail component. To display multiple records of different objects on a page, you need to use other components, such as Related List or Record List.
質問 # 46
Ursa Major Solar (UMS) uses a third party to manage low-severity tickets using its legacy system. Sometimes, third-party agents have to create cases on behalf of UMS customers.
Which user licenses should the implementation practitioner recommend for third-party staff?
- A. Partner Community
- B. Customer Identity
- C. Customer Community Plus
- D. Customer Community
正解：D
質問 # 47
Insightopia's Experience Cloud site went live on the first day of the last month. The launch has been very successful, and the number of community members has reached the first milestone of 10,000. The Experience Cloud site manager wants to implement gamification methods to increase engagement and adoption.
What should be the recommended approach for implementing gamification?
- A. Organize a community event to get ideas for implementing gamification.
- B. Build flows to implement gamification for community members.
- C. Use the Einstein game mechanics feature for implementing gamification.
- D. Use the Missions feature to assign badges to members automatically.
正解：D
解説：
A recommended approach for implementing gamification is to use the Missions feature to assign badges to members automatically. Missions are a feature that allows you to create challenges and rewards for your site members based on their actions and behaviors. You can use Missions to define criteria and actions that trigger badges, points, or ranks for your members. For example, you can create a Mission that awards a badge to a member who posts a question, comments on an answer, or likes a post.
質問 # 48
DreamHouse Realty (DR) recently created a site for potential buyers. DR has a rich knowledge base organized in data categories and now plans to make those Knowledge articles available to site users.
Which two steps does DR need to take in order to ensure that new articles show up in the site on an ongoing basis without manual intervention?
Choose 2 answers
- A. Map topics to data categories.
- B. Enable "Share on Sites" setting.
- C. Map articles to Content Topics.
- D. Enable "Automate Topic Assignment" setting.
正解：A、D
質問 # 49
Ursa Major Solar is creating an employee experience portal.
Using audience targeting, how should the Experience designer set it up so that different pages in the portal appear to different departments and roles within those departments?
- A. By using Location criteria and specifying which IP address applies to each department and domain
- B. By using User criteria and selecting appropriate user fields on CRM objects
- C. By using Profile criteria and selecting the Service profile
- D. By using Domain criteria and creating custom domains for each department or role to access the portal
正解：B
質問 # 50
What are two ways a question can be escalated to a case?
Choose 2 answers
- A. Manually by a moderator selecting ''Escalate to Case'' in the Feed
- B. Automatically via Case Assignment Rules
- C. Automatically via process Builder by meeting specified criteria
- D. Manually by users commenting ''Escalate''
正解：A、C
質問 # 51
The administrator of the Universal Containers customer site has been making changes in a sandbox and needs to push the changes to production. The administrator is comfortable with point and click changes but is not comfortable with managing code or more technical items.
How should the administrator ensure the changes make it accurately to production?
- A. Use the ExperienceDeploy API to push the site to production.
- B. Create a change set, upload it to production, and deploy the change set.
- C. Rebuild the site from scratch in production.
- D. Use Dataloader to migrate the site from sandbox to production.
正解：B
解説：
To ensure the changes make it accurately to production, the administrator should create a change set, upload it to production, and deploy the change set. A change set is a collection of metadata components that can be moved from one org to another. The administrator can use change sets to migrate point-and-click changes, such as custom objects, fields, layouts, and settings, from the sandbox to the production org. The administrator can create a change set in the sandbox, add the components that have been changed, upload it to the production org, and deploy it in the production org.
質問 # 52
The system administrator at Dreamhouse Realty (DR) is giving Experience Builder access to two colleagues who will be responsible for creating and managing new microsites. One contributor needs to create and customize the site, but not publish it. The other colleague is tasked with adding contributors and publishing the final site.
Which Experience Builder roles should the system administrator grant?
- A. Viewer and Publisher
- B. Builder and Experience Admin
- C. Experience Admin and Publisher
- D. Publisher and Builder
正解：B
質問 # 53
Ursa Major Solar (UMS) would like to render a header and footer from an external content management system into its customer portal.
Which feature should UMS use to accomplish this?
- A. Developer Console
- B. Rich Content Editor
- C. Compact Header Properties
- D. CMS Connect
正解：D
質問 # 54
Ursa Major Solar (UMS) wants to differentiate between the leads created by partners and the leads created by its own Sales team. All lead records are shared with partners: however, some of the information captured by the Sales team on the lead record should not be shared with partners.
Which two steps should UMS take at a minimum in order to meet the requirement?
Choose 2 answers
- A. Create Page Layouts for Lead Distribution.
- B. Create a separate channel for partners in PRM Workspaces.
- C. Enable "Lead Sharing" in Digital Experience settings.
- D. Create Lead Record Types for Lead Distribution.
正解：A、D
質問 # 55
Northern Trail Outfitters (NTO) is building a digital experience for its independent researchers who will be collaborating with NTO's staff on their research-related submissions.
Which user visibility setting needs to be enabled at a minimum?
- A. Site User Visibility
- B. Guest User Visibility
- C. None
- D. Portal User Visibility
正解：D
質問 # 56
A consultant is in the process of designing the sharing and visibility model for Cloud (CK) new hiking site built on experience Cloud. The consultant knows that CK plans to use the Customer Community License type.
What limitations should the consultant consider related to sharing and visibility for this license type?
- A. All site users that require access to all records across all objects have the proper Sharing Set.
- B. All site users that require access to certain records for certain objects have the proper Sharing set.
- C. All site users have the appropriate role assigned.
- D. Any site users that require access to specific records have the proper Sharing Rule.
正解：A
質問 # 57
universal Containers UC maintains multiple customer-facing sites, but only one profile for all customer users. Ho customer has access to more than one site.
which two steps should the UC admin take to grant access to each customer?
Choose 2 answers
- A. Select the profile for a given site.
- B. Select a permission set for a given site.
- C. Create a permission set.
- D. Edit the applicable user profile.
正解：B、C
質問 # 58
DreamHouse Reality (DR) is switching to a franchise-based business model in order to grow its market share.
Franchises as well as properly appraised at DR, will immediate access to a real estate opportunity in their area as soon, as it crosses a threshold.
What should the Experience Cloud consultant recommend for record sharing?
- A. Apex sharing
- B. Sharing Rule
- C. Sharing Set
- D. Account Hierarchy
正解：B
質問 # 59
Which step does the system administrator have to take to create a partner user?
- A. Assign the Gold Partner permission to the user.
- B. Create a partner queue, and add users to it.
- C. Select Enable Partner User from the Contact Detail page.
- D. Add the user to the All Partner Portal Users public group.
正解：C
質問 # 60
The Cloud Kicks (CK) site administrator is onboarding a now partner to its Experience Cloud site. They have created the partner as an Account, added the required Contacts, and ensured that the Welcome Email selection is checked. However, upon review, the site administrator has found that none of the partner users were able to register.
What should the site administrator do to ensure they are able to set up partner users correctly?
- A. Ensure that the Contacts under the Account are enabled as partner users.
- B. Ensure that the Account has been enabled as a partner Account.
- C. Double-check that the provided email addresses are correct.
- D. Double-check that the partner profile has been added to the CK site.
正解：C
質問 # 61
Universal Containers has recently launched a site for its retailers. Retailers able to collaborates with other retailers around topic; however, retail managers aren't' able to see records owned by their peers and subordinates.
What should be done to resolve the issue?
- A. A Sharing Rule needs to be created.
- B. Retail managers need to be given Super User access.
- C. A Sharing Set needs to be created.
- D. Retail managers need to be put in the executive role in the Role Hierarchy.
正解：B
質問 # 62
The system administrator at Dreamhouse Realty (DR) is giving Experience Builder access to two colleagues who will be responsible for creating and managing new microsites. One contributor needs to create and customize the site, but not publish it. The other colleague is tasked with adding contributors and publishing the final site.
Which Experience Builder roles should the system administrator grant?
- A. Builder and Experience Admin
- B. Viewer and Publisher
- C. Experience Admin and Publisher
- D. Publisher and Builder
正解：D
解説：
To grant Experience Builder access to two colleagues who will be responsible for creating and managing new microsites, the system administrator should grant Publisher and Builder roles. Publisher and Builder are two Experience Builder roles that define what users can do on the site. Publisher is a role that allows users to add contributors, publish changes, and activate or deactivate sites. Builder is a role that allows users to create and customize sites, but not publish them.
質問 # 63
The mission of No More Homelessness (NMH) is to help every homeless person in the best possible manner through its Experience Cloud site. NMH's site manager wants to set up search engine optimization (SEQ) to ensure NMH's public Experience Cloud site is visible to search engines.
Which two practices does the site manager need to do to ensure SEO is implemented successfully?
Choose 2 answers
- A. Check whether manual sitemap refresh happens on the last day of every month.
- B. Check whether a custom robots.txt file to control indexing has been created.
- C. Check whether the SEO Institute has provided the approval for the site with end date.
- D. Check whether the Experience site is public and activated. Pencil & Paper
正解：B、D
質問 # 64
Universal Containers is planning to build a community where customers will be able to view Knowledge articles and chat live with a support agent.
What should the administrator use to configure the chat functionality?
- A. Experience Builder and Chatter
- B. Chat Agent Guided Setup Flow and Service Console
- C. Service Console and Service Channel
- D. Service Channel and Chatter
正解：B
質問 # 65
What does a system administrator need to do when creating Experience Cloud users?
- A. Add user to an account as a user record.
- B. Add user to an account as a contact record.
- C. Click the "Log In to Site as User" button.
- D. Assign Partner Community Plus license to the user.
正解：B
質問 # 66
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