CSA練習テスト問題解答には更新された502問があります
CSA問題集はCertified System Administrator合格確定させる練習で502問があります
ServiceNow CSA試験は、ServiceNow管理に関連するさまざまなトピックをカバーした包括的なテストです。試験は、組織内でServiceNowシステムを管理する責任があるプロフェッショナルの知識をテストするように設計されています。試験は60問の多肢選択問題から成り、90分間の試験時間があります。受験者は、最低70％のスコアを達成して試験に合格し、ServiceNow CSA認定を取得する必要があります。認定は2年間有効であり、再認定試験を合格するか、追加のServiceNow認定を取得することで更新できます。ServiceNow CSA認定は、ITプロフェッショナルがキャリアを進め、ServiceNow管理のエキスパートになりたい場合に貴重な資格です。
質問 # 85
Which action enables personalization in a form for the admin role, only?
- A. Navigate to sys_form_properties.list and set the property glide.ui.enable_personalize_form.admin to true.
- B. Navigate to Context Menu > Configure > Form Layout and select 'Enable Personalization' and Enter the 'admin' role.
- C. Navigate to sys_properties.list find the property glide.ui.personalize_form.role and set the Value to admin.
- D. Navigate to Context Menu > Configure > Table and add the role 'Admin' in the 'Available User' list box.
正解：C
解説：
This action allows only users with the admin role to personalize forms by using the Personalize Form button1. The other options are either invalid or do not restrict personalization to the admin role only.
Reference Personalize a form UI settings and personalization Personalization
質問 # 86
Here is the Business Rule script template:
This type of JavaScript function is known as:
- A. Self-invoking
- B. Constructor
- C. Scoped
- D. Anonymous
正解：A
質問 # 87
Which tool is used to have conversations with logged-in users in real-time?
- A. Comments
- B. Connect Chat
- C. User Presence
- D. Now Messenger
正解：B
質問 # 88
Tables are made up of which of the following?
- A. fields
- B. forms.
- C. lists
- D. records
正解：A、D
質問 # 89
When does the Submit button appear on a form?
- A. When saving an old record
- B. When changing the reference field in an existing record
- C. When updating an existing record
- D. When creating a new record
正解：D
質問 # 90
Which tool is used for creating dependencies between configuration items in the CMDB?
- A. Cl Class Manager
- B. CI Relationship Editor
- C. CMDB Builder
- D. CI Service Manager
正解：A
解説：
Explanation/Reference:
質問 # 91
What is specified in an Access Control rule?
- A. security_admin
- B. Table Schema, CRUD, and User Authentication
- C. Object and Operation being secured; Permissions required to access the object
- D. Groups, Conditional Expressions and Workflows
正解：C
質問 # 92
On the Form header, which icon do you use to access form templates?
- A. Pages
- B. More Options {...)
- C. Stamp
- D. Paperclip
正解：C
解説：
InServiceNow, theStamp icon (#)in theForm Headeris used to accessForm Templates.Templatesallow users to quickly populate fields in a form withpredefined values, improving efficiency and consistency.
Open arecord form(e.g., Incident, Change, or Request form).
Click theStamp (#) iconin the form header.
Select atemplatefrom the list.
The form fields will bepre-filledwith the template's values.
A: Paperclip
ThePaperclip iconis used toattach filesto a record, not access templates.
B: Pages
NoPages iconis used for templates in ServiceNow.
D: More Options{...}
TheMore Options menuprovides access to additionalrecord actions, but templates are accessed using theStamp icon.
Reference:ServiceNow CSA Documentation - Using Form Templates
ServiceNow Product Documentation - Creating & Applying Form Templates(https://docs.servicenow.com)
質問 # 93
Which feature ensures data consistency white importing data using import sets and web services?
- A. Data Policy
- B. Business Rule
- C. Client Script
- D. CSDM
- E. Ul Policy
正解：A
解説：
Data policies are used to define rules that govern the creation, modification, and deletion of data in ServiceNow. These policies can be used to ensure data consistency by enforcing data quality standards and preventing invalid or inaccurate data from being imported.
References:
* ServiceNow Product Documentation: Data policies overview
- https://docs.servicenow.com/bundle/vancouver-platform-administration/page/administer/field-administra
質問 # 94
When importing spreadsheet data into ServiceNow, what is the first step in the process?
- A. Load Data
- B. Define Data Source
- C. Select Import Set
- D. Run Data Scrubber
- E. Set Coalesce
正解：A
質問 # 95
What type of field has a drop down list, from which you can pick from pre-defined options?
- A. Choice
- B. Picker
- C. Drop down
- D. Option
正解：A
質問 # 96
A task worker asks how they can monitor any updates occurring to recands assigned to him, like responses from customers, What do you suggest?
- A. Click on the eyeglass icon to. expand the Monitor frame
- B. On My Work list, select the Activity Stream icon to show a frame with live updates
- C. Select Service Desk > My Work Dashboard
- D. Open an Agent workspace tab for each record he wants to monitor
正解：B
質問 # 97
What are the components that make up a filer condition?
Choose 3 answers
- A. Field
- B. Value
- C. Match Criteria
- D. Operator
- E. Column
正解：A
質問 # 98
When testing a catalog item, having a manager approval flows, which of these best practices would you follow? (Choose three.)
- A. Use your Admin account, so you can approve the items quickly.
- B. Use the instance Incognito setting to quickly toggle between requester and approver.
- C. Make sure the latest flows are activated.
- D. Make sure the requester's user record has a manager specified.
- E. Create and select your Testing Update Set, before starting the test cases.
- F. Impersonate the requester to ensure the form works.
正解：A、D、E
質問 # 99
Which module would you use to create a new automation of business logic such as approvals, tasks, and notifications?
- A. Process Automation > Flow Administration
- B. Process Automation > Workflow Editor
- C. Process Automation > Flow Designer
- D. Process Automation > Process Flow
- E. Process Automation > Active Flows
正解：C
解説：
TheFlow Designermodule in ServiceNow is used to create and manageautomationsthat involve business logic such asapprovals, tasks, notifications, and integrations. It provides ano-code/low-codeenvironment where users can define automated workflows without needing to write scripts.
Automates Processes- Handles approvals, notifications, and task assignments.
No-Code Interface- Users can build workflows using adrag-and-dropinterface.
Replaces Legacy Workflows- Flow Designer is themodernalternative to Workflow Editor.
Integrates with Spokes- Can connect to other systems usingIntegration Hub.
Triggers- Define when a flow starts (e.g., record changes, schedules, API calls).
Actions- Define what happens (e.g., create a task, send an email, update a record).
Conditions- Add logic to control execution paths.
B: Process Automation > Flow Administration# Used formanaging existing flows, not creating new ones.
C: Process Automation > Workflow Editor# This is thelegacyworkflow automation tool, replaced by Flow Designer.
D: Process Automation > Process Flow# No such module exists in ServiceNow.
E: Process Automation > Active Flows# Displaysalready running flows, but does not allow new flow creation.
Reference:ServiceNow Docs: Flow Designer
ServiceNow CSA Official Study Materials
質問 # 100
When you set a policy that is applied to all data entered into the platform (UI, Import Sets, or Web Services), where does this policy run by default?
- A. Network
- B. Client
- C. Browser
- D. Server
正解：D
質問 # 101
What feature can track the amount of time that a task has been open, to ensure that tasks are completed within an allotted time?
- A. Response Time Clock
- B. Business Time Remaining
- C. Task Escalation Clock
- D. Inactivity Monitor
- E. Service Level Agreements
正解：E
解説：
AService Level Agreement (SLA)in ServiceNow is a tracking mechanism that ensures tasks are completed within a specified time frame. SLAs help inmonitoring and enforcing deadlinesfor various tasks, such as incidents, changes, or service requests.
Tracks Task Duration
SLAs calculate theelapsed timesince a task was created and determine if it meets or breaches the defined resolution targets.
Ensures Timely Completion
SLAs definestart, pause, and stop conditionsbased on specific criteria (e.g., an incident must be resolved within 8 hours).
Visual Indicators
SLAs includeprogress bars, warning alerts, and breach notificationsto help users track deadlines.
Works with Business Rules and Workflows
SLAs can triggerescalations, notifications, or automated actionsif a task is at risk of breaching the SLA.
A: Task Escalation Clock(Incorrect)
No such feature called "Task Escalation Clock" exists in ServiceNow. Escalations are handled usingSLA workflows and escalation rules.
C: Inactivity Monitor(Incorrect)
TheInactivity Monitoris used to detect when a task has not been updated for a specific period, but it does not enforce time-bound completion.
D: Response Time Clock(Incorrect)
No specific "Response Time Clock" exists in ServiceNow.Response SLAstrack thetime taken to acknowledge a task, but this is part of the broader SLA system.
E: Business Time Remaining(Incorrect)
This isnot a specific featurebut rather a calculated field within SLAs that shows the time remaining before an SLA breaches.
Service Level Agreements (SLA) Overview:https://docs.servicenow.com/en-US/bundle/utah-it-service- management/page/product/service-level-management/concept/c_ServiceLevelAgreements.html How SLAs Work in ServiceNow: https://docs.servicenow.com/en-US/bundle/utah-it-service-management/page/product/service-level-management/concept/slas-how-work.html Key Features of SLAs in ServiceNow:Incorrect Options:Official References from Certified System Administrator (CSA) Documentation:
質問 # 102
From a form, what would you click to add additional fields to the form? (Choose two.)
- A. Right click on header > Configure > UX Dashboard
- B. Context Menu > Configure > Form Layout
- C. Context Menu > Form > Designer
- D. Context Menu > Form > Layout
- E. Context Menu > Configure > Form Design
- F. Right click on header > Add > Field
正解：B、F
解説：
Reference: https://docs.servicenow.com/bundle/rome-it-service-management/page/product/change- management/task/t_CreateCustomField.html
質問 # 103
What type of table has a name starting with u_ or x_?
- A. Base table
- B. Parent table
- C. Custom table
- D. Core table
正解：C
解説：
Detailed Explanation:
In ServiceNow, tables with names that start with u_ or x_ areCustom Tables. The prefix u_ is automatically assigned to custom tables created within a ServiceNow instance to distinguish them from core (standard) tables. Tables with the x_ prefix indicate they are custom tables associated with a scoped application, created within a ServiceNow application scope. Custom tables are crucial for extending ServiceNow's functionality and tailoring applications to meet specific business requirements. (Reference: ServiceNow Documentation - Custom Tables and Table Naming Conventions)
質問 # 104
Which module is used as the first step for importing data?
- A. Coalesce Data
- B. Load Data
- C. Import Data
- D. Transform Data
正解：B
解説：
Reference:
https://docs.servicenow.com/bundle/paris-platform-administration/page/administer/import-sets/concept/c_Import
質問 # 105
......
最新CSA試験問題にはリアルなCSA問題集があります：https://jp.fast2test.com/CSA-premium-file.html
最新CSA認証有効な試験問題集解答を試そう！：https://drive.google.com/open?id=1y_M2j8IWMVU0uvhjF94egTYoMJSG32tQ