[2024年07月22日]CSA試験問題集、CSA練習テスト問題
無料で使えるCSA学習ガイド試験問題と解答
ServiceNow CSA試験は、90分以内に60問の多肢選択問題を解答するプロクター試験です。試験は複数の言語で利用可能であり、オンラインで行われるため、受験者に柔軟性と便利性があります。試験に合格するためには、候補者は70％以上のスコアを取得する必要があります。さらに、ServiceNowは試験の準備を支援するトレーニングコースや学習資料を提供しています。ServiceNow CSA認定を取得することで、個人の知識とスキルが認められ、ServiceNowエコシステムでのキャリアアップと収益増加の機会が開けます。
質問 # 184
Which data consistency settings can be achieved using UI Policy?
Choose 3 answers
- A. Setting fields to accept the data in an expected format
- B. Setting fields to accept the data with 'n' number of characters
- C. Setting fields mandatory
- D. Settings fields read-only
- E. Setting fields hidden
正解：C、D、E
質問 # 185
On a Form header, what is the three bar icon called?
- A. Hamburger icon
- B. Pancake icon
- C. Cake icon
- D. Additional Actions or Context Menu
正解：D
質問 # 186
Knowledge articles within a knowledge base are grouped by category.
- A. True
- B. False
正解：A
質問 # 187
Which role can manage multiple knowledge bases?
- A. knowledge_admin
- B. sn_kb_admin
- C. kb_admin
- D. knowledge_base_admin
正解：A
解説：
Reference:
https://docs.servicenow.com/bundle/rome-servicenow-platform/page/product/knowledge-management/reference/
質問 # 188
A task worker asks how they can monitor any updates occurring to recands assigned to him, like responses from customers, What do you suggest?
- A. Open an Agent workspace tab for each record he wants to monitor
- B. On My Work list, select the Activity Stream icon to show a frame with live updates
- C. Select Service Desk > My Work Dashboard
- D. Click on the eyeglass icon to. expand the Monitor frame
正解：B
質問 # 189
When working on a form, what is the difference between Insert and Update operations?
- A. Insert creates a new record and Update saves changes, both remain on the form
- B. Insert creates a new record and Update saves changes, both exit the form
- C. Insert saves changes and exits the form, Update saves changes and remains on the form
- D. Insert saves changes and remains on the form, Update saves changes and exits the form
正解：B
質問 # 190
On the Reports page, what sections allow you to see which reports are visible to different audiences? (Choose four.)
- A. My reports
- B. Group
- C. Company
- D. All
- E. Global
- F. Analytics
- G. Team
- H. Department
- I. Admin
- J. Dashboards
正解：B、E、I、J
解説：
Reference:
https://docs.servicenow.com/bundle/rome-now-intelligence/page/use/reporting/task/t_ShareASetting.html
質問 # 191
An IT manager is responsible for the Network and Hardware assignment groups, each group contains 5 team members. These team members are working on many tasks, but the manager cannot see any tasks on the Service Desk > My Groups Work list. What could explain this?
- A. The manager does not have the itil role.
- B. The Service Desk > My Groups Work list shows active work tasks that are not yet assigned.
- C. The manager is not a member of the Network and Hardware groups.
- D. The manager is not a member of the Service Desk group.
- E. The Assignment Group manager field is empty.
正解：D
解説：
Reference:
https://docs.servicenow.com/bundle/rome-platform-administration/page/administer/users-and-groups/task/t_Crea
質問 # 192
ServiceNow contains a resource which provides the following:
A standard and shared set of service related definitions across ServiceNow products and platform that will enable and support true service level reporting.
A CMDB framework across our products and platform that will enable and support multiple configuration strategies.
What resource do these statements describe?
- A. Information Technology Service Management (ITSM)
- B. Information Technology Infrastructure Library (ITIL)
- C. Common Services Data Model (CSDM)
- D. Configuration Management Database (CMDB)
正解：C
質問 # 193
Which tab on the knowledge base record, would you use to identify the sets of users who are able to read articles in that knowledge base?
- A. Can Access
- B. Access List
- C. Accessible to
- D. Can Read
正解：D
質問 # 194
What type of query allows you to filter list data using normal words, instead of the condition builder?
- A. Auto-suggest Query
- B. Machine Learning Query
- C. Natural Language Query
- D. Alexa Query
- E. Predictive Intelligence Query
正解：C
質問 # 195
What is the result of the order in which access controls are evaluated?
- A. Ensures user can get to work as quickly as possible
- B. Ensures user has access to the fields in a table, before considering their access to the table
- C. Ensures user has access to a table, before evaluating access to a field in the table
- D. Ensures user has access to the application, before evaluating access to a module within the application
正解：C
質問 # 196
For Administrators creating new Service Catalog items, what is a characteristic they should know about Service Catalog variables?
- A. Service Catalog variables are global by default
- B. Service Catalog variables can only be used in Record Producers
- C. Service Catalog variables cannot affect the order price
- D. Service Catalog variables can only be used in Order Guides
正解：A
質問 # 197
On Access Control Definitions, what are ways you can set the permissions on a Table?
Choose 3 answers
- A. Conditional Expressions
- B. Groups
- C. Roles
- D. CRUD
- E. Script that sets the answer variable to true or false
正解：A、C、E
質問 # 198
UI Action can prompt that an Incident has been successfully submitted.
- A. True
- B. False
正解：A
質問 # 199
When impersonating a user for testing purposes, what is the best way to return the instance, logged in with your user account?
- A. Clear browser cache
- B. Turn your computer off and on again
- C. End Impersonation
- D. Log out and back in
正解：D
質問 # 200
You are asked to create an option in the Service Catalog, which will allow a user to click Get Help and describe the issue they are having. These forms should create incident records, which are automatically routed to the Service Desk. Which method would you use?
- A. Create Content Item
- B. Create Order Guide
- C. Create Record Producer
- D. Create Catalog Item
正解：C
解説：
Reference:
https://docs.servicenow.com/bundle/orlando-it-service-management/page/product/service-catalog-management/c
質問 # 201
Which term refers to application menus and modules which you may want to access quickly and often?
- A. Favorite
- B. Breadcrumb
- C. Bookmark
- D. Tag
正解：A
質問 # 202
What is the primary application used to load data into ServiceNow?
- A. Service Level Management
- B. System Update Sets
- C. System Import Sets
- D. Configuration
正解：C
質問 # 203
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CSA試験問題集、CSA練習テスト問題：https://jp.fast2test.com/CSA-premium-file.html
検証済みCSA問題集PDF資料 [2024年更新]：https://drive.google.com/open?id=1y_M2j8IWMVU0uvhjF94egTYoMJSG32tQ