CCEIT 500-444練習テストエンジン: 今すぐ試そう57試験問題
試験合格保証付きのCCEIT 500-444試験問題集
Cisco 500-444試験に合格するためには、CCEアーキテクチャと展開モデルの理解、CCEコンポーネントの設定とトラブルシューティング能力が必要です。この試験では、コールルーティング、レポートと分析、他のCiscoテクノロジーとの協業、セキュリティなどのトピックもカバーされます。
Cisco 500-444試験で成功を収めるには、Cisco Contact Center Enterpriseのアーキテクチャ、コンポーネント、および機能を完全に理解する必要があります。また、Cisco Unified Communications Manager、Cisco Unified Contact Center Express、Cisco Fineseeなど、他のシスコテクノロジーとのシステムとの相互作用についても知識が必要です。 Ciscoは、試験に必要な理論的知識を補完するために、これらのテクノロジーの実践的な経験を推奨しています。
試験は、通話ルーティング、スクリプティング、レポート作成、管理など、CCEの実装とトラブルシューティングに関連するトピックをカバーしています。候補者のCCEシステムの設計、展開、およびメンテナンスの能力、および発生する可能性のある問題のトラブルシューティング能力を評価するために設計されています。試験は、多肢選択問題とシミュレーションで構成されており、候補者には90分間で完了するように与えられます。
質問 # 27
What are two types of upgrades available for CCE? (Choose two.)
- A. Deviation
- B. Standard
- C. Technology Refresh
- D. Common Ground
- E. User Interface
正解：A、D
質問 # 28
Which powerful tool supports Element Grouping, Time of Day routing, and Call Admission Control?
- A. CUSP
- B. CUCM
- C. CUBE
- D. VGW
正解：B
質問 # 29
What defines the DialPlan on a Cisco Voice Gateway/CUBE?
- A. Voip voice
- B. Dial-Peers
- C. voice-class
- D. ATR
正解：B
質問 # 30
Which three features does Cisco Unified Border Element provide when CCE and Cisco Unified Customer Voice Portal are used? (Choose three.)
- A. Secure communication using flow around mode
- B. Record calls by forking the media using build-in-bridge
- C. Normalize SIP messages using SIP profiles
- D. NAT for address hiding D Demarcation point between networks
- E. Silent Monitor inbound voice calls
正解：A、C、D
解説：
Cisco Unified Border Element (CUBE) is a network element that provides a number of features for securing and controlling voice, video, and data communications when Cisco Unified Communications Manager (CUCM) and Cisco Unified Customer Voice Portal (CVP) are used.
NAT for address hiding: CUBE provides Network Address Translation (NAT) capabilities that allow you to hide the internal IP addresses of the CVP and CUCM servers from the public Internet. This is useful for security and compliance reasons, as it makes it harder for hackers to identify and attack these servers.
Demarcation point between networks: CUBE acts as a demarcation point between the customer network and the service provider network. This allows for secure and controlled communication between the two networks.
Normalize SIP messages using SIP profiles: CUBE can normalize SIP messages using SIP profiles, which allows it to ensure that incoming SIP messages conform to a specific format and contain the necessary headers and parameters. This can help to improve the reliability and security of SIP-based communications.
Silent Monitor inbound voice calls: CUBE does not provide silent monitor feature, it is a feature of CUCM that allows a supervisor to listen in on an agent's call without the agent or the caller knowing.
Record calls by forking the media using build-in-bridge: CUBE does not provide this feature, it is a feature of CUCM that allows for call recording by forking the media through a built-in bridge.
References:
Cisco Unified Border Element Configuration Guide (https://www.cisco.com/c/en/us/td/docs/voice_ip_comm/cube/12_5/cube_12_5_configuration_guide/cube_12_5_configuration_guide_chapter_01.html)
質問 # 31
Which type of machine will run an automated deferred sync job?
- A. Secondary AW machine
- B. AW client machine
- C. AW/HDS machine
- D. Principal AW machine
正解：C
解説：
An AW/HDS machine is a hybrid of an AW client machine and a Secondary AW machine, and it is used to run automated deferred sync jobs. These jobs are typically used to transfer data between two or more AW machines, and the AW/HDS machine acts as the intermediary, making sure that all of the data is kept up-to-date and in sync.
References: [1] https://www.oracle.com/webfolder/technetwork/tutorials/obe/fmw/oim/11gR2-PS3/OIM_11gR2_PS3_Installation/OIM_11gR2_PS3_Installation_Step2.html [2] https://docs.oracle.com/cd/E24628_01/doc.121/e28814/config_hds_aw.htm [3] https://docs.oracle.com/en/middleware/lifecycle/12.2.1.4/core/one-time-processes-deferred-synchronization-jobs.html
質問 # 32
What are the Active and Configured CUIC Users for the 2K deployment model?
- A. 100/600
- B. 200/800
- C. 200/400
- D. 200/1200
正解：B
解説：
The active users are the number of users who are currently logged in and using the system, while the configured users are the maximum number of users that the system is licensed and configured to support. In a 2K deployment model, it means that the system can support up to 800 CUIC users and currently 200 users are actively using it. It's important to note that these numbers are approximate, as it would depend on the specific deployment and usage scenario.
質問 # 33
What are two specifications for UC on UCS Tested Reference Configuration (TRC)? (Choose two.)
- A. defined as Configuration Based
- B. VMware vSphere is optional
- C. VMware vSphere is required
- D. VMware vCenter is required
- E. defined as Rule Based
正解：A、E
解説：
The UCS Tested Reference Configuration (TRC) is a validated server configuration for running Unified Computing System (UCS) in a data center environment. It is defined as either Configuration Based or Rule Based, depending on the specific use case. Configuration Based defines the server configuration based on specific performance characteristics, while Rule Based defines the server configuration based on specific usage. VMware vCenter is required for either Configuration Based or Rule Based, while VMware vSphere is optional.
質問 # 34
Where can the readiness for the CCE deployment be verified?
- A. CCE Web Admin -inventory
- B. CCE Web Admin -> Machines - inventory
- C. CCE Web Admin -> Deployment Settings - Inventory
- D. CCE Web Admin -> Infrastructure - Inventory
正解：C
質問 # 35
Which account does PCCE wizard use for logins to access the appropriate server and enable interfaces, databases, and protocols?
- A. Local administrator login
- B. Windows login
- C. Service Account login
- D. Setup login
正解：C
解説：
The PCCE wizard uses a Service Account login to access the appropriate server and enable interfaces, databases, and protocols. This Service Account is a Windows account that has specific privileges, such as the ability to access the server and configure the various components of PCCE. The other options, Setup login, Windows login, and Local administrator login, are incorrect.
質問 # 36
Which two claim rules will be added to specify the claims sent from ADFS to Cisco Identity Service as part of a successful SAML assertion in PCCE? (Choose two.)
- A. sAMAccountName - Logon names maintained for backward compatibility
- B. Unspecified - For the Incoming name ID format
- C. E-Mail Address - For the Outgoing claim type
- D. uid - For Identifying the authenticated user in the claim sent to the applications
- E. user_principal - For Identifying the authentication realm of the user in the assertion sent to Cisco Identity Service.
正解：A、D
解説：
When configuring SAML authentication for PCCE (Cisco Packaged Contact Center Enterprise) with ADFS (Active Directory Federation Services), you will need to specify certain claim rules that determine which attributes of the user's AD account will be sent in the SAML assertion to Cisco Identity Service.
sAMAccountName is a common attribute that contains the logon name for the user, used for backwards compatibility with older systems that may not support newer authentication methods.
uid is an attribute that can be used to uniquely identify the user in the claims sent to the applications. This attribute is used in Cisco Identity Service to match the user to their corresponding PCCE account.
質問 # 37
What are two components of Cisco VOS? (Choose two.)
- A. CCE
- B. ECE
- C. Finesse
- D. CUIC
- E. CVP
正解：C、D
質問 # 38
What must be enabled on the CUIC server for CUIC reports to show up in Finesse?
- A. PROXY
- B. Cross Origin Resource Sharing (CORS)
- C. Hazelcast
- D. JSONP
正解：B
解説：
Explanation
https://www.cisco.com/c/en/us/td/docs/voice_ip_comm/cust_contact/contact_center/pcce/pcce_12_5_1/release/g
質問 # 39
What are two tasks of a PCCE initialization under Unified CCE PG? (Choose two.)
- A. Creates the CUCM Peripheral Gateway (PG) with the CUCM PIM.
- B. Downloads JTAPI from the Unified Communications Manager, but manually need to be installed in the Unified CCE PG.
- C. Creates just VRU PG; VRU PIMs need to be added manually.
- D. Downloads JTAPI from the Unified Communications Manager and installs it on the Unified CCE PG.
- E. Creates the Media Routing PG (MR PG) with three MR PIMs.
正解：D、E
質問 # 40
Which keytool command lists certificates in the cacerts file?
- A. keytool -list -alias
- B. keytool -list cacerts
- C. keytool -list -keystore cacerts
- D. keytool -list -showinfo
正解：C
質問 # 41
What are the Active and Configured agent counts for the 2K deployment model?
- A. 2K/10K
- B. 2K / 8K
- C. 2K/4K
- D. 2K/12K
正解：C
解説：
For the 2K deployment model, the Active and Configured agent counts are 2K/4K. This means that there are 2,000 Active agents and 4,000 Configured agents. The Active agents are those agents who are currently logged in and working on the system, while the Configured agents are those agents who have been set up on the system but are currently not logged in. Reference: https://www.cisco.com/c/en/us/td/docs/voice_ip_comm/cucce/unified_cca/10_5_1/ccuf_b_unified-cca-105-deployment/ccuf_b_unified-cca-105-deployment_chapter_01001.html
質問 # 42
What is used to build VXML applications?
- A. Script Editor tool
- B. Configuration Manager
- C. Call Studio development platform
- D. PCCE Web Administration Manager (S.P.O.G)
正解：A
質問 # 43
To which Cisco Unified Communications Manager configuration object should the call be transferred to maintain end-to-end reporting context when an agent transfers a call to another ICM Skill Group?
- A. Translation pattern
- B. Agent IP phone
- C. CTI route point
- D. Route pattern
正解：C
解説：
A CTI route point is a configuration object in Cisco Unified Communications Manager (CUCM) that enables end-to-end reporting and tracking of call transfers. When an agent transfers a call to another ICM Skill Group, it should be transferred to a CTI route point in order to maintain the end-to-end reporting context. Route patterns and translation patterns are used to route calls in CUCM, while an agent IP phone is the physical device used by an agent to access the ICM Skill Group.
質問 # 44
Which protocol is used between ICM Central Controller and IVR/CUCM PG?
- A. OCTI
- B. Device Management Protocol (DMP)
- C. ccagent
- D. SIP
正解：B
解説：
Device Management Protocol (DMP) is a protocol used between ICM Central Controller and IVR/CUCM PGs. It is used to send commands, such as to bring up a voice channel, to the PGs. OCTI, SIP, and ccagent are not protocols used between ICM Central Controller and IVR/CUCM PGs.
質問 # 45
How are remote sites added?
- A. Websetup
- B. Initialization Wizard
- C. SPOG interface
- D. PG Setup
正解：B
解説：
Remote sites can be added by using the Initialization Wizard. The Initialization Wizard is a utility that is used to configure the Packaged CCE system, including adding remote sites and configuring the call routing scripts [1]. It is launched by running the pg_setup.exe program and then selecting the Add Remote Sites option. This will initiate a setup wizard that will guide you through the process of adding remote sites.
https://www.cisco.com/c/en/us/td/docs/voice_ip_comm/cust_contact/contact_center/pcce/pcce_11_5_1/maintenance/Guide/PCCE_BK_P5FE2CBD_00_pcce-features-guide-11-5.pdf
1. Cisco Packaged Contact Center Enterprise Features Guide Release ...
https://www.cisco.com/c/en/us/td/docs/voice_ip_comm/cust_contact/contact_center/pcce/pcce_11_5_1/maintenance/Guide/PCCE_BK_P5F
質問 # 46
How are microapps defined and configured using PCCE Web Administration Manager (S.P.O.G)?
- A. Route Settings -> Media Routing Domain
- B. Desktop Settings -> Resources -> Call Variables Layout
- C. Call Settings-> IVR Settings->Network VRU Scripts
- D. Route Settings -> Sip Server Groups
正解：A
解説：
Microapps are defined and configured using the Web Administration Manager (S.P.O.G) in the Route Settings -> Media Routing Domain section. In this section, you can define and configure the microapps that will be used in the CVP environment. You can define the microapps, set the default values, and configure the routing logic for each microapp. Additionally, you can define the audio files and scripts that will be used with the microapps.
References: [1] https://www.cisco.com/c/en/us/td/docs/voice_ip_comm/cust_contact/contact_center/crs/express_8_5/installation/guide/ccce85install/ccce85install_chapter_0101.html [2] https://www.cisco.com/c/en/us/td/docs/voice_ip_comm/cust_contact/contact_center/crs/express_8_5/configuration/guide/ccce85cfg/ccce85cfg_chapter_0602.html
質問 # 47
How is a call assigned to a call type in the PCCE system?
- A. when the call terminates, and data is written to the Cisco TCD table
- B. when the call is routed to an agent
- C. when a call-routing script hits the first Queue to Skill Group node
- D. when the call is first post-routed from Cisco Unified Customer Voice Portal
正解：D
解説：
The call is assigned to a call type in the PCCE system when the call is first post-routed from Cisco Unified Customer Voice Portal (Unified CVP). The call type is determined by the data in the Cisco TCD table [1]. The call type is then used to guide the call routing scripts and determine how the call is routed to an agent [2].
https://www.cisco.com/c/en/us/td/docs/voice_ip_comm/cust_contact/contact_center/icm_enterprise/icm_enterprise_12_6_1/design/guide/ucce_b_ucce_soldg-for-unified-cce-1261/rcct_b_ucce_soldg-for-unified-cce-1261_chapter_011.html
1. Solution Design Guide for Cisco Unified Contact Center Enterprise ...
https://www.cisco.com/c/en/us/td/docs/voice_ip_comm/cust_contact/contact_center/icm_enterprise/icm_enterprise_12_6_1/design/guide/ucce_b_ucce_soldg-for-unified-cce-1261/rcct_b_ucce_soldg-for-unified-cce-1261_chapter_011.html
https://www.cisco.com/c/en/us/td/docs/voice_ip_comm/cust_contact/contact_center/pcce/pcce_11_5_1/maintenance/Guide/PCCE_BK_P5FE2CBD_00_pcce-features-guide-11-5.pdf
2. Cisco Packaged Contact Center Enterprise Features Guide Release ...
https://www.cisco.com/c/en/us/td/docs/voice_ip_comm/cust_contact/contact_center/pcce/pcce_11_5_1/maintenance/Guide/PCCE_BK_P5F
質問 # 48
What are the Active and Configured CUIC Users for the 2K deployment model?
- A. 100/600
- B. 200/1200
- C. 200/800
- D. 200/400
正解：B
質問 # 49
What defines the DialPlan on a Cisco Voice Gateway/CUBE?
- A. Voip voice
- B. Dial-Peers
- C. voice-class
- D. ATR
正解：B
解説：
On a Cisco Voice Gateway or Cisco Unified Border Element (CUBE), the DialPlan is defined by the Dial-Peers. Dial-Peers are used to define the call routing and media flow. They are used to define the route patterns, call forwarding, call routing, call redirection, and Quality of Service (QoS).
質問 # 50
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テストエンジン練習500-444テスト問題：https://jp.fast2test.com/500-444-premium-file.html
Cisco 500-444日常練習試験は2023年最新のに更新された57問あります：https://drive.google.com/open?id=1qWZaLG64Ox4Uzf-zCFRFx6T3fLtMxJJ7