[2025年更新]MB-240まとめセット試験ガイド練習からあなたのMB-240試験を合格させます！
準備MB-240試験2025年最新のMicrosoft Dynamics 365無制限200問題
MB-240認定試験は、ダイナミクス365フィールドサービスの実装と構成の経験を持つ機能的コンサルタントを対象としています。候補者は、エンタープライズリソースプランニング（ERP）および顧客関係管理（CRM）の概念を確実に理解する必要があります。また、Microsoft Dynamics 365の展開と構成の経験もあります。この試験は、プロジェクト管理などの関連分野の経験を持つ個人にも適しています。およびサービス提供。
質問 # 114
Your organization is implementing a Dynamics 365 Field Service solution and plans to use inspections.
When creating inspections, you need to ensure that technicians are able to add additional rows on the inspection dynamically to capture information. Which question type should you add to the inspection?
- A. Entity lookup
- B. Dropdown
- C. Matrix (Dynamic)
- D. Textbox
正解：C
質問 # 115
You are setting up assets for a customer.
The VP of Field Service wants to have greater visibility to all the serialized components of an asset in a hierarchical view.
Solution: You create each serialized component as a sub-asset to its parent asset.
Does this meet the goal?
- A. No
- B. Yes
正解：B
質問 # 116
Drag and Drop Question
You are setting your environment to use Resource Scheduling Optimization (RSO). You have enabled Optimize Schedule for all Bookable Resources.
You need to complete the remaining steps to prepare your work order data for optimization.
Which three actions should you perform, in sequence, to achieve the goal? To answer, move the appropriate actions from the list of actions to the answer area and arrange them in the correct order.
正解：
解説：
Explanation:
https://docs.microsoft.com/en-us/dynamics365/field-service/rso-configuration#settings-to-prepare- data-for-optimization
質問 # 117
Drag and Drop Question
You company wants to enable their sales managers to use agreements by making it an integral part of their sales life cycle.
You need to enable agreements to be used with Microsoft Dynamic 365 Sales process from Lead to Order.
Which four actions should you perform in sequence? To answer, move the appropriate actions from the list of steps to the answer area and arrange them in the correct order.
正解：
解説：
質問 # 118
You are a Dynamics 365 for Field Service administrator. Your company only uses contractors as Bookable Resources. The contractors are not licensed Dynamics 365 users.
The scheduling team books work orders to resources based on location. The team provides you with scenarios because many resources are not showing up in the scheduling assistant.
You need to update bookable resource records based on the provided scenarios.
Which address type should you use with each scenario? To answer, drag the appropriate address type to the appropriate scenario. Each address type may be used one, more than once, or not at all. You may need to drag the split bar between panes or scroll to view the content.
NOTE: Each correct selection is worth one point.
正解：
解説：
Explanation
質問 # 119
You are implementing Microsoft Dynamics 365 Field Service for your organization.
You are about to finalize the updates to booking statuses. The booking statuses, and corresponding Field Service Status values are:
You want technicians' time entries to be generated every time they update the booking status.
Which two steps must you set up to ensure the time entries are correctly generated? Each correct answer presents part of the solution.
NOTE: Each correct selection is worth one point.
- A. Set the Time Entry Generation Strategy setting to Per Booking Status Change
- B. Set the Time Entry Generation Strategy setting to Auto-Generate from Booking Timestamps.
- C. Set the Timestamp Frequency setting to Per Booking Status Change.
- D. Set the Times tamp Frequency setting to Auto-Generate from Booking Timestamps
正解：B、C
質問 # 120
To improve communications with customers, your company has decided to implement Twilio, a third-party communication platform that has call and messaging capabilities.
The Twilio solution includes a number of core components to deliver the capability, all of which need to be set up.
Which five steps should you take in sequence to prepare data for optimization? To answer, move the appropriate actions from the list of actions to the answer area and arrange them in the correct order.
正解：
解説：
1 - Setup a twilio Account
2 - Obtain Phone Numbers
3 - Generate account SID and authentication token
4 - Install a Twilio-managed solution
5 - Configure SMS and IVR solution
質問 # 121
You need to set up the system to meet LitWare's inspection requirements.
Which three actions should you perform in sequence in the Field Service app? To answer, move the three appropriate actions from the list of actions to the answer area. Arrange the three actions in the order.
正解：
解説：
Explanation:
To set up the system to meet LitWare's inspection requirements in the Field Service app, you should perform these three actions in sequence:
* Access the Inspection tab within Field Service app settings.
* Enable Analytics.
* Set Analytics Frequency to "Daily".
These steps will allow you to configure the inspection settings, enable analytics for inspections, and set the frequency of analytics to daily for regular updates. This will help LitWare Inc. to meet their inspection requirements effectively.
質問 # 122
Drag and Drop Question
There are certain steps a Field Service Manager must take for RMA approval, and then for creating an RMA receipt.
Which steps pertain to RMA Approval and which steps pertain to RMA Receipts? To answer, drag RMA Approval or RMA Receipts to the appropriate steps. RMA Approval and RMA Receipts may be used once, more than once, or not at an. You may need to drag the split bar between panes or scroll to view the content.
NOTE: Each correct selection is worth one point.
正解：
解説：
Explanation:
https://docs.microsoft.com/en-us/dynamics365/customer-engagement/field-service/process-return
質問 # 123
Drag and Drop Question
You are a Dynamics 365 for Field Service Administrator. You are working with your company's scheduling team on requirements for a new schedule board view.
The team needs a schedule board view where they only see work orders with a priority of Critical.
Which three steps should you perform, in sequence, to meet their need? To answer, move the appropriate actions from the list of actions to the answer area and arrange them in the correct order.
正解：
解説：
質問 # 124
Your customer wants to enable their Microsoft Dynamics 365 Field Service mobile app for offline use.
You need to configure the mobile app for technicians, including custom entity offline usage.
What are the first four steps you should perform in sequence? To answer, move the appropriate actions from the list of steps to the answer area and arrange them in the correct order.
正解：
解説：
Explanation
質問 # 125
Contoso, Ltd has just acquired a new company in order to increase the services it offers to its customers.
Contoso, Ltd. wants to ensure that it is able to track all of the stages in its service management workflow,including the services offered by the new service company.You need to configure Dynamics 365 CE for Field Services to ensure that allof the necessary status valuesare configured correctly to track your company's unique business process.
Which action must you perform?
- A. Create the necessary sub-status values.
- B. Create the necessary system status values.
- C. Create the necessary service task values.
- D. Edit the existing system status field values.
正解：A
質問 # 126
You are a Dynamics 365 Field Service Administrator Your organization wants to use Incident Types with Work Orders.
You need to create and configure Incident Types based on the provided scenarios.
Which Incident Type feature should you use with each scenario? To answer, drag the appropriate Incident Type feature to the appropriate scenario. Each feature may be used once, more than once, or not at all. You may need to drag the split bar between panes or scroll to view the content.
NOTE:Each correct selection is worth one point.
正解：
解説：
質問 # 127
You are a field service administrator for your company.
You review the Field Service administrator guide to understand how the status fields can support your company's business processes.
Which unique entity system status value matches with its Entity Type? To answer, drag the appropriate unique entity system status values to the appropriate Entity Type. Each unique entity system status value may be used once, more than once, or not at all. You may need to drag the split bar between panes or scroll to view the content.
NOTE: Each correct selection is worth one point.
正解：
解説：
Explanation:
質問 # 128
You work for a digital billboard manufacturing company. When manufacturing is completed, the new digitalbillboards are shipped to a client site for installation. As the dispatcher for your company, you need to identifyand schedule the different resources that are required to complete the installation of the digital billboard.
The installation of a billboard is a complicated process and requires a large team of resources all with differentskills. These installations occur frequently, so you want to dispatch the resources for installations as efficientlyas possible.
You need to configure multi-resource scheduling.
Which three steps should you perform, in sequence, to enable the multi-resource scheduling? To answer,move the appropriate actions from the list of actions to the answer area and arrange them in the correct order.
Select and Place:
正解：
解説：
質問 # 129
You are a Dynamics 365 for Field Service Dispatcher.
You need to use the schedule board to find resources for a work order. The work order can be completed by any resource who has the correct piece of equipment and who is available at 9:00 A.M during a selected week.
Which four steps must you take, in sequence, to successfully implement this capability within the schedule board? To answer, move the appropriate actions from the list of actions to the answer area and arrange them in the correct order.
正解：
解説：
質問 # 130
You are entering products and services into Dynamics 365 CE Field Services.
You need to ensure that your field technicians can use the products when completing work orders.
Which two field service product types should you configure to allow your technicians to add work order products? Each correct answer presents a complete solution.
- A. Non Inventory
- B. Product
- C. Inventory
- D. Service
正解：A、C
解説：
Explanation
https://docs.microsoft.com/en-us/dynamics365/field-service/configure-set-up-customer-assets Only products where Field Service Product Type is set to Inventory or Non-inventory can be added to work orders. Only those products can be automatically converted to customer assets. However, when manually creating a customer asset, you can add all products.
質問 # 131
You have the Universal Resource Scheduling (URS) security role.
Your organization creates a custom entity. The records for the entity need to be scheduled to resources.
You need to enable the new entity to be scheduled. You select the entity that needs to be enabled and need to continue the set up process.
Which four actions should you perform next, in sequence, to achieve the goal? To answer, move the appropriate actions from the list of actions to the answer area and arrange them in the correct order.
Select and Place:
正解：
解説：
質問 # 132
Dispatchers at Contoso have access to a wide range of information because they often cover for each other within the region. However, for their normal dairy operations, they only need to be able to see resources in their territory.
The dispatcher needs to customize their schedule board to filter resources to their territory. What should the dispatcher do?
- A. On the Filter & Map View window, select a Service Territory, then select Save Current Filters as Default.
- B. Add a Booking Requirements tab.
- C. On the Filter & Map View window, select a Resource Type, then select Save Current Filters as Default.
- D. In the Scheduler Settings, select one Territory.
正解：A
質問 # 133
DRAG DROP
Your organization wants to use the Field Service Mobile App for technicians in the field.
You need to install the solution, so it can be configured for mobile technicians.
What are the four steps you need to perform, in sequence, to ensure the mobile solution is ready for configuration and deployment? To answer, move the appropriate actions from the list of actions to the answer area and arrange them in the correct order.
正解：
解説：
Explanation:
質問 # 134
Your company uses Microsoft Dynamics 365 Field Service to schedule work orders.
One of the field service operations managers needs to understand when the different resource types should be scheduled.
You need to provide the manager with a matrix of when you should schedule the various resource types on a work order.
What are the resource types you should use for each scenario? To answer, drag the appropriate resource type to the appropriate scenario. Each resource type may be used once, more than once, or not at all. You may need to drag the split bar between panes or scroll to view the content.
NOTE: Each correct match is worth one point.
正解：
解説：
質問 # 135
You have the Universal Resource Scheduling (URS) security role.
Your organization creates a custom entity. The records for the entity need to be scheduled to resources.
You need to enable the new entity to be scheduled. You select the entity that needs to be enabled and need to continue the set up process.
Which four actions should you perform next, in sequence, to achieve the goal? To answer, move the appropriate actions from the list of actions to the answer area and arrange them in the correct order.
Select and Place:
正解：
解説：
1 - Create new Booking Relationship.
2 - Create a new Requirement Relationship.
3 - Publish Customization.
4 - Update the Booking Setup Metadata information.
質問 # 136
Your company is implementing a new CRM system. They have selected Microsoft Dynamics 365 Field Service because of its flexibility. During the basic training sessions, you need to train the field service team on how work orders are created. What are three out-of-the-box ways to create work orders? Each correct answer presents a complete solution. NOTE: Each correct selection is worth one point.
- A. from a purchase order
- B. from an asset
- C. from a case record
- D. from an agreement
- E. from the Dynamics 365 Field Service mobile app
正解：C、D、E
質問 # 137
You are implementing Microsoft Dynamics 365 FWd Service for an electronics company.
You need to identify when a compressor is used from the technicians warehouse inventory.
How does the inventory journal record the transactions? To answer, drag the appropriate inventory journal record to the correct scenario. Each inventory journal record may be used once, more than once. or not at all.
You may need to drag the split bar between panes or scroll to view content.
NOTE: Each correct match is worth one point.
正解：
解説：
Explanation:
質問 # 138
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Microsoft MB-240 認定試験を受験するには、候補者は特定の前提条件を満たす必要があります。これには、Dynamics 365 の基礎的な理解、フィールドサービス管理プロセスでの経験、およびDynamics 365 Field Serviceでの作業経験が含まれます。候補者はまた、自己組織のニーズに合わせてDynamics 365 Field Serviceを構成およびカスタマイズした経験を持っている必要があります。
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