100%無料Microsoft Dynamics 365 MB-240問題集PDFお試しサンプル認定ガイドカバー率 [Q19-Q43]

100%無料Microsoft Dynamics 365 MB-240問題集PDFお試しサンプル認定ガイドカバー率

PDF試験材料2025年最新の実際に出るMB-240問題集

質問 # 19
You are working on a Microsoft Dynamics 365 Field Service project.
The Field Service director wants to give the field technicians more detailed visual asset information in the field to reduce reliance on the internal help desk. The budget is limited and the director does not want to burden the technician with extra steps.
What should you suggest?

A. Implement Microsoft Dynamics 365 Remote Assist.
B. Enable the 3D Model functionality to be viewable on the Field Service mobile customer asset record.
C. Have the field technician download an asset video before going to the job site.
D. Leverage Microsoft Dynamics 365 Guides for use on Microsoft HoloLens.

正解：A

質問 # 20
DRAG DROP
Your organization wants to use the Field Service Mobile App for technicians in the field.
You need to install the solution, so it can be configured for mobile technicians.
What are the four steps you need to perform, in sequence, to ensure the mobile solution is ready for configuration and deployment? To answer, move the appropriate actions from the list of actions to the answer area and arrange them in the correct order.

正解：

解説：
Explanation

質問 # 21
You are implementing the Microsoft Dynamics 365 Field Service mobile app for an air conditioning (AC) repair company. A field technician installed an AC unit at a customer location and completed the booking.
The technician now needs to create a follow-up work order in order to schedule the first service on the installed AC unit.
What will happen once the follow-up work order is created?

A. The work order will be available for scheduling by the dispatcher.
B. The system will auto-assign the work order to the same technician for a future date.
C. The system will auto schedule the work order to the same technician to begin work immediately.
D. The technician will need to manually assign the work order to the dispatcher.

正解：A

質問 # 22
Your organization wants to use the Field Service Mobile App for technicians in the field.
You need to install the solution, so it can be configured for mobile technicians.
What are the four steps you need to perform, in sequence, to ensure the mobile solution is ready for configuration and deployment? To answer, move the appropriate actions from the list of actions to the answer area and arrange them in the correct order.

正解：

解説：

1 - Install the Field Mobile Configuration Solution in Woodford.
2 - Import the field service mobile project template. Publish the template.
3 - Highlight the mobile project template and select Derive. Assign the security roles.
4 - Open the parent mobile project template and select Publish All.

質問 # 23
You implemented Microsoft Dynamics 365 Field Service for an electronics company.
The technician reports that they are unable to view the customer asset hierarchy and the functional location at the customer's location.
While setting up the Dynamics 365 Field Service mobile app, you assigned the Field Service Resource security role to a technician.
While working at the customer site, there were some internet connectivity issues and so the technician had to work offline.
Why was the technician unable to view customer asset hierarchy and functional location?

A. The security role assigned needs to be Field Service Admin
B. Internet connectivity is required.
C. The functional location still needs to be assigned to the work order.
D. The offline profile still needs to be published.

正解：B

質問 # 24
Note: This question is part of a series of questions that present thesame scenario. Each question inthe series contains a unique solution that might meet stated goals. Some question sets might havemore than one correct solution, while others might not have a correct solution.After you answer a question in this section, you will NOT be able to return to it. As a result, thesequestions will not appear in the review screen.
You are a Dynamics 365 for Field Service system administrator.
You are configuring a new instance of Dynamics 365 for Field Service. The organization needs toautomatically generate work orders based on agreements, and send invoices on a recurring basis bycustomer.
Solution: You implement the following configuration changes.
1) Create Agreement
2) Define Booking Setup
3) Create Invoice Setup
4) Set Auto Generate Invoice = Yes
5) Populate Generate Agreement Invoices X Days in Advance
Does this meet the goal?

A. No
B. Yes

正解：A

質問 # 25
You are a Field Service resource manager for Contoso, Ltd. and are setting up characteristics for field technicians who are responsible for repairs on rental equipment.
Work performed on certain types of backhones, trenchers, and excavating equipment requires different attributes to be identified for proper work order assignment and scheduling.
Which two characteristics are valid? Each correct answer presents a complete solution.

A. Skill
B. Rating Value
C. Approval Status
D. Certification

正解：A、D

解説：
Section: Schedule and dispatch work orders
Explanation:
https://docs.microsoft.com/en-us/dynamics365/customer-engagement/field-service/set-up-bookable-resources#set-up-field-technician-resources

質問 # 26
You plan to convert products that you use on work orders to customer assets. You need to automatically create customer assets for all work orders.
How should you configure the products?

A. On the Incident Type record, set the value of Product to Customer Asset to Yes.
B. On the Work Order Type record, set the value of Product to Customer Asset to Yes.
C. On the Work Order Product record, set the value of Convert Product to Customer Asset to Yes.
D. On the Product record, set the value of Convert to Customer Asset to Yes.

正解：D

解説：
https://docs.microsoft.com/en-us/dynamics365/customer-engagement/field-service/configure-set- up-customer-assets

質問 # 27
You are working with your customer to define their schedule board.
Your customer needs you to add or create additional views for their scheduling team.
Solution: Edit the Schedule Board Settings, and update the Requirements Panel to include the new or existing view.
Does this meet the goal?

A. No
B. Yes

正解：A

質問 # 28
You are a Dynamics 365 for Field Service Mobile customizer.
Your mobile technicians indicate that when in offline mode, they do not have access to the same data set that is available online. Offline mode contains less account and work order data, and users cannot see warehouses.
You need to determine which updates to make within the mobile project so that technicians can see the appropriate information.
Which three actions should you choose? Each correct answer presents a complete solution.

A. Update the entity Mode to Online and Offline.
B. Update the Max Sync Records setting.
C. Update Synchronization setting to Always Full Sync.
D. Update entity Sync Filter.
E. Update View filters.

正解：A、B、D

解説：
Section: Manage field service mobility

質問 # 29
You are a Dynamics 365 for Field Service Administrator. You are working with your company's scheduling team on requirements for a new schedule board view.
The team needs a schedule board view where they only see work orders with a priority of Critical.
Which three steps should you perform, in sequence, to meet their need? To answer, move the appropriate actions from the list of actions to the answer area and arrange them in the correct order.

正解：

解説：

Explanation

質問 # 30
The company has hired a new manager to set up and configure Field Service to automatically schedule work orders to the most appropriate resource scheduling.
The manager is unable to optimize requirements and bookings related to work orders.
Which three settings are required? Each correct answer presents part of the solution.

A. Enable Resource Scheduling Optimization.
B. Set Connect to Maps as Yes.
C. Assign the Field Service-Administrator security role to the RSO user.
D. Add RSO to the profile Field Service-Administrator.
E. Add the RSO dispatcher role to a dispatcher.

正解：A、B、C

質問 # 31
You are identifying Inconsistencies in recent work order billings.
You find a work order that does not have art Invoke and Actuals posted
What are two reasons why this may have happened? tach correct answer presents a complete solution.
NOTE: Each correct selection is worth one point.

A. The setting for generating invoices for work orders created by an agreement was incorrectly set.
B. Actuals are only generated when the invoke is marked M Paid
C. The Work Order Invoice Creation setting is set to Never
D. Actuals are only generated when the invoke is Confirmed

正解：A、C

質問 # 32
Your company recently enabled a self-service scheduling portal for your customers to schedule appointments.
You need to explain how a portal access request can be sent manually to your customers to access the portal.
Which four actions should you perform in sequence? To answer, move the four appropriate actions from the list of actions to the answer area. Arrange the four actions in the correct order.

正解：

解説：

Explanation:

質問 # 33
You are implementing a Microsoft Dynamics 365 Field Service solution for a client. The client is overwhelmed with all the options available in the original site map, but may want to revert back to the original site map in the future.
The client wants one group called "My Work" with work orders, schedule board, accounts, contacts, and assets included. What should you do before saving and publishing the model-driven app?

A. 1. Create a new model-driven app.
2. Select the site map designer.
3. Add sub-area work orders, schedule board, accounts, contacts, and assets to "My Work."
4. Remove all other groups and areas.
B. 1. Navigate to the app designer.
2. Select Use existing solution to create the app
3. Remove all groups and areas other than "My Work.
C. 1. Create a new model-driven app.
2. Select Use existing solution to create the app
3. Select the Field Service site map.
D. 1. Navigate to the app designer.
2. Select the site map designer.
3. Remove all areas other than "My Work."
4. Add work orders, schedule board, accounts, contacts, and assets.

正解：A

質問 # 34
You are responsible for setting up Dynamics 365 Field Service for proper billing and servicing.
Your client needs to understand the difference between billing accounts and service accounts for their multi-company organization.
Match the account type to the applicable scenario. To answer, drag the appropriate account type from the column on the left to the applicable scenario on the right. Each account type may be used once, more than once, or not at all.
NOTE: Each correct match is worth one point.

正解：

解説：

質問 # 35
Your organization has decided to add Inspections as a new source of revenue.
As a business analyst for this new process, you need to start building Inspection forms for use on a work order.
Which three actions need to be performed in sequence? To answer, move the appropriate actions from the list of steps to the answer area and arrange them in the correct order.

正解：

解説：

1 - Create a new inspection.
2 - Create inspection questions.
3 - Associate an inspection with a service task.

質問 # 36
Note: This question is part of a series of questions that present the same scenario. Each question in the series contains a unique solution that might meet stated goals. Some question sets might have more than one correct solution, while others might not have a correct solution.
After you answer a question in this section, you will NOT be able to return to it. As a result, these questions will not appear in the review screen.
You are a Dynamics 365 for Field Service system administrator.
You are configuring a new instance of Dynamics 365 for Field Service. The organization needs to automatically generate work orders based on agreements, and send invoices on a recurring basis by customer.
Solution: You implement the following configuration changes.
1) Create Agreement
2) Define Booking Setup
3) Create Invoice Setup
4) Set Auto Generate Invoice = Yes
5) Populate Generate Agreement Invoices X Days in Advance
Does this meet the goal?

A. No
B. Yes

正解：A

質問 # 37
You are onsite, working on a customer's factory floor. You need to return tomorrow and replace a belt on the conveyor. You look at the inventory in Warehouse 1, and there are 10 in stock. You pull the belt from stock and create an inventory transfer record.
What are the two correct steps to complete the transfer? Each correct answer presents part of the solution.

A. Select the From warehouse location, then select the To warehouse location.
B. Select the source warehouse, then select the destination warehouse.
C. Enter the part number from the drop down, then click to transfer.
D. Enter the quantity to transfer, then click transfer.

正解：B、D

解説：
https://docs.microsoft.com/en-us/dynamics365/customer-engagement/field-service/create- inventory-transfer

質問 # 38
You are Dynamics 365 for Field Service Administrator and work for a manufacturing company. The company provides customers with large power systems for sophisticated data centers. The power systems are serviced by a field engineering team.
The field engineering team documents work done on repairs and maintenance by completing Work Orders within Dynamics 365.
You need to easily schedule work orders for the field engineering team via the schedule and enable geocoding.
Which two steps must you take to schedule resources via the schedule board and enable geocoding? Each correct answer presents part of the solution.

A. Configure the map on the Schedule Board.
B. Set Auto Geo Code Addresses to Yes in Field Service Settings.
C. Connect to Maps in Resource Scheduling.
D. Set Auto Geo Code Addresses to Yes in Resource Scheduling.

正解：B、C

質問 # 39
You are working with your customer to define their schedule board.
Your customer needs you to add or create additional views for their scheduling team.
Solution: Create a new view in the Resource Requirements Views. Edit the Scheduler Settings, and add the new view.
Does this meet the goal?

A. No
B. Yes

正解：A

質問 # 40
You need to create a requirement group for a work order.
Which three actions should you perform in sequence? To answer, move the appropriate actions from the list of actions to the answer area and arrange them in the correct order.

正解：

解説：

Explanation

質問 # 41
A new technician wants to access Dynamics 365 Remote Assist from their Field Service mobile app, but cannot find the option to launch it.
You need to advise the new technician on the first step they should take.
What should you suggest?

A. Ensure they are set up as a Bookable Resource.
B. Ensure their mobile app and Remote Assist passwords are the same.
C. Ensure Microsoft Teams is installed on their mobile device.
D. Ensure the Remote Assist app is installed on their mobile device.

正解：A

質問 # 42
You are a field service administrator for your company.
You review the Field Service administrator guide to understand how the status fields can support your company's business processes.
Which unique entity system status value matches with its Entity Type? To answer, drag the appropriate unique entity system status values to the appropriate Entity Type. Each unique entity system status value may be used once, more than once, or not at all. You may need to drag the split bar between panes or scroll to view the content.
NOTE: Each correct selection is worth one point.