最適なISO-22301-Lead-Implementer試験準備問題集でPECB ISO-22301-Lead-Implementer問題集PDFを試そう！[2025]
PECB ISO-22301-Lead-Implementer試験受験生を確実にパスさせるISO-22301-Lead-Implementer学習問題集
質問 # 22
According to ISO 22301, what should the top management ensure when establishing the business continuity policy?
- A. That the policy is communicated to and approved by all external parties of the organization.
- B. That the policy specifies all legal and regulatory requirements.
- C. That the policy includes a commitment to satisfy applicable requirements.
正解：C
質問 # 23
Which of the following is NOT a necessary component of a nonconformity report?
- A. The date and time of the nonconformity occurrence.
- B. A description of the observed nonconformity.
- C. A description of the requirements for which the nonconformity was detected.
正解：A
質問 # 24
What does measurement refer to?
- A. The process of determining the value and traits of a system, process, or product.
- B. The process of observing a system, process, or product to determine its performance levels.
- C. The process of examining a system, process, or product in order to understand it better.
正解：A
解説：
ISO 22301:2019 Clause 9.1 - Monitoring, Measurement, Analysis, and EvaluationMeasurement is defined as the process of determining values associated with specific traits of systems, processes, or products to assess their performance against established objectives and criteria.
ISO 22313:2020 GuidanceMeasurement activities involve defining appropriate metrics to quantify performance, effectiveness, or efficiency of BCMS elements, ensuring results align with organizational goals.
Clarification of Options
* Option Aaligns directly with the definition of measurement.
* Option Brefers more broadly to observation, not specifically the quantitative determination of value.
* Option Cemphasizes understanding, which goes beyond the scope of measurement.
質問 # 25
An organization is focused on eliminating the root causes of nonconformities. Which action did they take?
- A. Correction
- B. Detective
- C. Corrective
正解：C
質問 # 26
What must be included in a business continuity plan, among others?
- A. Reporting requirements
- B. Legal and regulatory requirements
- C. Risk assessment
正解：B
解説：
Definition and Characteristics of a Mobile Site
* A mobile site refers to preconfigured trailers or temporary facilities equipped with hardware and connectivity, enabling swift relocation and activation during a disruption.
Alignment with Scenario Details
* Marketiser's choice of preconfigured trailers aligns with the definition of a mobile site. This strategy addresses their specific vulnerability to hurricanes by allowing rapid deployment.
Business Impact Analysis (BIA)
* The chosen strategy matches the BIA findings, ensuring data recovery and minimal downtime, satisfying the RTO and RPO requirements.
質問 # 27
What is the purpose of plan review exercise methods?
- A. Enable teams to practice working together and making decisions under more stressful time frames.
- B. Prepare participants for disruptions that impact the entire organization.
- C. Familiarize participants with new or updated content.
正解：C
解説：
Purpose of Plan Review Exercises:
* Plan review exercises, as per ISO 22301 Clause 8.5.3, are designed to help participants become familiar with updated or new business continuity content, ensuring alignment with current processes and strategies.
Other Options:
* Option A:Applies to drills or live exercises where stress-testing decisions is the focus.
* Option C:Applies to organization-wide simulation exercises, not specific plan reviews.
Conclusion:
* Familiarizing participants with new or updated content is the primary purpose of plan review exercises.
質問 # 28
Scenario:
Headquartered in Sri Lanka, Operons Inc. is a freight forwarding company that adopted a BCMS aligned with ISO 22301. Prior to the certification audit, Operons Inc. measured gaps between their BCMS and the standard's requirements to ensure compliance. The certification body was contracted to conduct the audit, and a biased auditor from a previous ISO 9001 audit was replaced upon request. During the audit, two minor nonconformities were identified, and the audit team issued a recommendation for certification.
In Scenario 8, the certification body accepts Operons Inc.'s rejection of the auditor and appoints another one.
Is this acceptable?
- A. Yes, the auditor has previously audited the company against ISO 9001, which is a valid reason for replacing the auditor.
- B. No, the auditor can be rejected only if a conflict of interest situation is present.
- C. Yes, previously displayed unprofessional conduct is a valid reason to replace an auditor.
正解：C
解説：
ISO/IEC 17021-1:2015 Clause 5.2.5 - Conflict of Interest and Unprofessional ConductCertification bodies must ensure the impartiality of auditors. If an auditor has displayed unprofessional behavior or there is valid concern regarding their bias or conflict of interest, the organization has the right to request a replacement.
Scenario Analysis
* Operons Inc. identified potential bias from the auditor due to their previous engagement in an ISO 9001 audit.
* While previous audits alone are not inherently disqualifying, unprofessional conduct is valid grounds for requesting a change.
ConclusionThe certification body's decision to replace the auditor aligns with ISO standards for maintaining impartiality and professionalism.
質問 # 29
What benefit can an organization obtain from a BCMS, from a business perspective?
- A. Reducing direct and indirect costs of disruptions.
- B. Providing confidence in the organization's ability to succeed.
- C. Creating a competitive advantage.
正解：C
質問 # 30
Scenario:
Clicked is a law firm that handles complex clients' needs and offers a wide range of legal and tax services. Clicked's professionals are equipped with an in-depth knowledge of the legal and regulatory requirements. They are committed to providing their clients with the best services and legal advice. Considering that it is essential to meet their clients' needs, Clicked decided to implement a BCMS based on ISO 22301 to provide them uninterrupted services.
To implement the BCMS, the top management of Clicked decided to contract an external consultant, Tris, as the BCMS project manager, and assembled a team of four members to aid in the process. Prioritizing a smoother integration of the BCMS, the top management focused on incorporating it into the company's existing operational procedures. Additionally, the top management and the project team chose to adopt the Plan-Do-Check-Act (PDCA) model as their implementation approach, allowing for a systematic and phased approach to establishing and maintaining the BCMS.
Then, the top management and Tris compiled a document containing the financial benefits and consequences of every decision they were going to make during the implementation of the BCMS. The top management also agreed that the project implementation should be finalized within a six-month timeframe, encompassing planning through the completion of the last implementation stage.
The project team initiated the implementation process by analyzing the company's internal and external context. This involved evaluating Clicked's compliance with all applicable legal requirements and understanding the key services, necessary activities, and resource allocation, including staff expertise and technological tools. Based on this analysis, the top management and Tris established specific business continuity objectives. Their primary goal was to ensure that all critical legal services could be resumed within a two-hour timeframe following any disruptive incident to minimize client impact.
Clicked decided to contract an external consultant as project manager for the implementation of their BCMS. Is this compliant with ISO 22301?
- A. No, the project manager responsible for implementation should be an employee of the organization.
- B. No, an external consultant may only be hired as an advisor to the BCMS project team.
- C. Yes, organizations can contract an external consultant as project manager.
正解：C
質問 # 31
Scenario:
Initar, an IT security service company in New Jersey, provides 24/7 cloud and IT infrastructure support to mid-sized companies. Recognizing the need for a robust business continuity strategy, Initar transitioned from informal business continuity planning to implementing a BCMS based on ISO 22301.
During the BCMS implementation, a major nonconformity was identified: the BIA report lacked a defined Maximum Tolerable Period of Disruption (MTPD), which is required by ISO 22301. The corrective action process began with the IT team conducting a root cause analysis using a cause-and-effect diagram. Based on the analysis, an action plan was drafted to update all BIAs and establish the MTPD. The plan was approved by the head of the IT department, who monitored its implementation, while the internal auditor reviewed the effectiveness of the corrective action.
Which activity of the corrective action process is NOT performed in Scenario 7?
- A. Analysis of the root cause
- B. Selection of solutions
- C. Identification of the nonconformity
正解：B
解説：
ISO 22301:2019 Clause 10.1 - Steps in Addressing NonconformityAddressing a nonconformity involves:
* Identifying the nonconformity.
* Analyzing the root cause.
* Developing and selecting appropriate solutions.
* Implementing corrective actions.
Scenario Analysis
* The scenario mentions root cause analysis (cause-and-effect diagram) and identification of nonconformity (absence of MTPD in the BIA report).
* However, the explicit process of evaluating and selecting corrective solutions is not described. Instead, the action plan was directly drafted.
ConclusionSelection of solutions is a critical step missing in the scenario.
質問 # 32
In which of the following domains should a BCMS project manager be competent?
- A. Both A and B.
- B. Change management.
- C. Awareness of conformity assessment requirements.
正解：A
質問 # 33
For which type of organizations is the standby arrangement approach appropriate when developing the BCM strategy?
- A. Organizations that operate in more than one site since they can accommodate additional operations on short notice.
- B. Organizations that have limited resources to maintain the standard level of delivery following an incident.
- C. Organizations that operate in the service and manufacturing industry, which are predominantly people- intensive.
正解：A
解説：
Standby Arrangement Strategy
* The standby arrangement is suited for multi-site organizations where alternate sites can quickly accommodate operations, ensuring continuity.
Applicability to BCM Strategies
* This approach leverages existing resources and infrastructure, reducing the need for dedicated facilities.
Contrast with Other Organization Types
* Limited-resource organizations may find standby arrangements less practical due to operational constraints.
質問 # 34
Scenario:
Initar, an IT security service company in New Jersey, provides 24/7 cloud and IT infrastructure support to mid-sized companies. Recognizing the need for a robust business continuity strategy, Initar transitioned from informal business continuity planning to implementing a BCMS based on ISO 22301.
During the BCMS implementation, a major nonconformity was identified: the BIA report lacked a defined Maximum Tolerable Period of Disruption (MTPD), which is required by ISO 22301. The corrective action process began with the IT team conducting a root cause analysis using a cause-and-effect diagram. Based on the analysis, an action plan was drafted to update all BIAs and establish the MTPD. The plan was approved by the head of the IT department, who monitored its implementation, while the internal auditor reviewed the effectiveness of the corrective action.
Is the action plan for treating the nonconformity valid?
- A. No, because it does not correct the nonconformity.
- B. Yes, because it eliminates the detected nonconformity in a timely manner.
- C. No, because a time frame has not been defined.
正解：B
質問 # 35
An organization is being audited by an independent organization to ensure conformity to the specified criteria.
What type of audit is the organization conducting?
- A. First party
- B. Second party
- C. Third party
正解：C
解説：
* Explanation: A third-party audit is conducted by an independent organization to evaluate conformity to specified criteria, such as standards or regulations. It is distinct from first-party (internal) or second- party (customer-conducted) audits.
質問 # 36
Scenario:
Headquartered in Sri Lanka, Operons Inc. is a freight forwarding company that adopted a BCMS aligned with ISO 22301. Prior to the certification audit, Operons Inc. measured gaps between their BCMS and the standard's requirements to ensure compliance. The certification body was contracted to conduct the audit, and a biased auditor from a previous ISO 9001 audit was replaced upon request. During the audit, two minor nonconformities were identified, and the audit team issued a recommendation for certification.
In Scenario 8, the certification body accepts Operons Inc.'s rejection of the auditor and appoints another one. Is this acceptable?
- A. Yes, the auditor has previously audited the company against ISO 9001, which is a valid reason for replacing the auditor.
- B. No, the auditor can be rejected only if a conflict of interest situation is present.
- C. Yes, previously displayed unprofessional conduct is a valid reason to replace an auditor.
正解：C
質問 # 37
Scenario:
IHost is a web hosting company with more than 350 clients. Recently, its main office was struck by lightning, resulting in a fire that destroyed IHost's network infrastructure. Yet, no service interruption occurred because the company had a fully capable and ready-to-operate site, which ensured 100% availability of the services.
Which business continuity strategy has IHost used?
- A. Rebuild and restoration
- B. Reciprocal agreement
- C. Hot site
正解：C
解説：
Definition of Hot Site:
* A hot site is a fully operational alternative site equipped with the necessary infrastructure to resume operations immediately following a disruption.
Alignment with IHost's Strategy:
* The scenario specifies that services were uninterrupted due to aready-to-operate site, which matches the definition of a hot site.
Evaluation of Other Options:
* Reciprocal Agreement (Option A):Involves sharing resources with another organization, which is not indicated here.
* Rebuild and Restoration (Option C):Refers to repairing or rebuilding infrastructure post-disruption, which does not align with maintaining 100% availability.
Conclusion:
* IHost employed a hot site strategy.
質問 # 38
Scenario:
Initar, an IT security service company in New Jersey, provides 24/7 cloud and IT infrastructure support to mid-sized companies. Recognizing the need for a robust business continuity strategy, Initar transitioned from informal business continuity planning to implementing a BCMS based on ISO 22301.
During the BCMS implementation, a major nonconformity was identified: the BIA report lacked a defined Maximum Tolerable Period of Disruption (MTPD), which is required by ISO 22301. The corrective action process began with the IT team conducting a root cause analysis using a cause-and-effect diagram. Based on the analysis, an action plan was drafted to update all BIAs and establish the MTPD. The plan was approved by the head of the IT department, who monitored its implementation, while the internal auditor reviewed the effectiveness of the corrective action.
As stated in Scenario 7, Initar has adopted a preventive approach. As such, which of the following statements is correct?
- A. The company reacts to business continuity incidents by eliminating them.
- B. The head of the IT Department closely monitors the implementation of corrective actions.
- C. The company aims to eliminate the causes of adverse events.
正解：C
質問 # 39
How should organizations determine the intervals for training?
- A. Based on the specific responsibilities and needs of personnel in order to fulfill organizational needs.
- B. Fixed intervals in order to establish consistent planning of training programs and regular training tracking.
- C. Random intervals in order to avoid predictability and foster adaptability.
正解：A
質問 # 40
Scenario:
Marketiser, a marketing company in Florida specializing in branding, advertising, market research, and design services, primarily serves small and medium-sized enterprises. After a devastating hurricane caused severe flooding and rendered its office unusable, Marketiser decided to implement a BCMS based on ISO 22301 to handle such disruptions.
The company formed a project team of four members from various departments and appointed Danielle as the project manager. Danielle conducted a comprehensive business impact analysis (BIA) focusing on activities related to data loss and backup recovery, recognizing the critical importance of safeguarding digital assets. She set specific recovery objectives, including a one-day recovery point objective (RPO) and a two-day recovery time objective (RTO).
Based on the BIA outcomes, the team chose a business continuity strategy that involved relocating preconfigured trailers with essential hardware and connectivity to an alternate site. Considering Marketiser's vulnerability to hurricanes, the strategy allowed swift activation and relocation with minimal lead time. To validate their strategy, Danielle and the team conducted real-time recovery exercises, testing their ability to restore data and resume critical operations within the defined RTO.
In Scenario 5, Danielle determined the recovery time objective (RTO) to be up to two days. Is this acceptable?
- A. No, RTO presents the maximum acceptable data loss, as such it cannot tolerate the loss of three hours of mission-critical functions.
- B. No, functions within the backup process are mission-critical functions; therefore, the RTO should also be critical (within hours or minutes).
- C. Yes, functions within the backup process are mission-critical functions.
正解：C
質問 # 41
Scenario:
Fundon is a financial services company certified against ISO 22301. As part of their BCMS, the company has established an exercise program. Due to an unexpected situation, the exercise coordinator of Fundon decided to suspend the exercise, which was planned to be conducted next week.
Is this acceptable?
- A. Yes, the exercise coordinator may suspend or stop an exercise if an unexpected situation, such as a real incident, occurs.
- B. No, ISO 22301 requires organizations to always perform exercise programs if they were planned.
- C. No, the decision of stopping or suspending an exercise should be made only by the top management of the organization.
正解：A
質問 # 42
Scenario:
Headquartered in Sri Lanka, Operons Inc. is a freight forwarding company that adopted a BCMS aligned with ISO 22301. Prior to the certification audit, Operons Inc. measured gaps between their BCMS and the standard's requirements to ensure compliance. The certification body was contracted to conduct the audit, and a biased auditor from a previous ISO 9001 audit was replaced upon request. During the audit, two minor nonconformities were identified, and the audit team issued a recommendation for certification.
The top management determined the time required to plan and accomplish the audit activities, and they agreed that the audit activities should be completed within two weeks. Is this acceptable?
- A. No, the certification body determines the time required to plan and accomplish the audit activities.
- B. Yes, the top management must determine the audit time, usually no more than two weeks, for the completion of audit activities.
- C. No, the external audit activities for a BCMS must take more than two weeks to be completed.
正解：B
質問 # 43
Scenario:
Prebank is a multinational financial institution. Its services include banking and investing through banking centers, ATMs, and mobile banking platforms. With millions of clients, Prebank's database systems record vast amounts of data and transactions daily. Its main activities depend on the ability of its employees to access clients' data through its database system at any time.
Recently, Prebank's database system stopped working unexpectedly. Soon after, it was discovered that this disruption was caused by the maintenance work on the road outside the company's office building. During the road repair, the workers had unintentionally damaged a water pipe that leaked into Prebank's basement. This leakage affected the company's electrical infrastructure, resulting in a loss of power, which shut down equipment and computers in the server room. Consequently, employees were unable to access Prebank's database system.
After this incident, the employees immediately notified Prebank's IT team. Subsequently, the IT team informed both the maintenance company responsible for the roadworks and the insurance company. The company responsible for maintenance told Prebank's IT team that the maintenance team was not available for the day. Since Prebank did not have a plan for responding to similar disruptions, they had to stop working and go home. Thankfully, the maintenance team arrived at the scene on the next day and made all the necessary repairs, allowing Prebank to resume all its operations.
Following these events, Prebank decided to change its strategy and procedures to prioritize business continuity planning within the company. Its main focus was to address the root cause of disruptions to improve business continuity. As such, the top management decided to implement a Business Continuity Management System (BCMS) based on ISO 22301.
After setting the company's business continuity objectives, the company established a project team, including a project manager and four additional team members. The BCM team was responsible for managing the BCMS implementation process, whereas the top management was responsible for the effectiveness of the BCMS. Through analyzing potential risk scenarios, the team defined Prebank's business continuity strategy as well as the resources for supporting business continuity within the company. This enabled the team to predict the impact of disruptions caused by various incidents, such as power outages. Following these actions, the company established a business continuity plan to manage disruptions effectively without impacting the workflow.
The effective implementation of the BCMS helped Prebank not only minimize losses and ensure continuity in its services but also absorb and adapt to a changing environment.
What does ISO 22313 emphasize regarding business continuity management?
- A. Business continuity management should prioritize proactive planning and implementation before a disruption occurs.
- B. It is NOT enough to draft a response plan that anticipates disasters or emergency scenarios.
- C. Disruptions, different from disasters, have minimal impact on an organization's ability to deliver products and services.
正解：A
解説：
Proactive Planning Emphasis in ISO 22313:ISO 22313 emphasizes the importance of anticipating and addressing potential disruptions beforethey occur. It states that organizations should proactively prepare, plan, and implement business continuity measures as part of a BCMS.
Significance of Proactive Measures:The case highlights the lack of preparation and response measures at Prebank. A proactive BCMS ensures readiness to handle disruptions without delaying operational recovery.
Incorrect Options Clarified:
* Option A: Drafting a response plan is necessary, but the core focus is on implementation and regular testing to ensure effectiveness.
* Option B: Disruptions, even if not classified as disasters, can severely impact an organization, contradicting this statement.
Proactive Implementation and Maintenance:
* Clause 8.4 of ISO 22301 focuses on establishing and maintaining business continuity plans and procedures.
* Clauses 8.5 and 9.2 highlight testing, monitoring, and continual improvement to enhance readiness.
質問 # 44
Scenario:
Prebank is a multinational financial institution. Its services include banking and investing through banking centers, ATMs, and mobile banking platforms. With millions of clients, Prebank's database systems record vast amounts of data and transactions daily. Its main activities depend on the ability of its employees to access clients' data through its database system at any time.
Recently, Prebank's database system stopped working unexpectedly. Soon after, it was discovered that this disruption was caused by the maintenance work on the road outside the company's office building. During the road repair, the workers had unintentionally damaged a water pipe that leaked into Prebank's basement. This leakage affected the company's electrical infrastructure, resulting in a loss of power, which shut down equipment and computers in the server room. Consequently, employees were unable to access Prebank's database system.
After this incident, the employees immediately notified Prebank's IT team. Subsequently, the IT team informed both the maintenance company responsible for the roadworks and the insurance company. The company responsible for maintenance told Prebank's IT team that the maintenance team was not available for the day. Since Prebank did not have a plan for responding to similar disruptions, they had to stop working and go home. Thankfully, the maintenance team arrived at the scene on the next day and made all the necessary repairs, allowing Prebank to resume all its operations.
Following these events, Prebank decided to change its strategy and procedures to prioritize business continuity planning within the company. Its main focus was to address the root cause of disruptions to improve business continuity. As such, the top management decided to implement a Business Continuity Management System (BCMS) based on ISO 22301.
After setting the company's business continuity objectives, the company established a project team, including a project manager and four additional team members. The BCM team was responsible for managing the BCMS implementation process, whereas the top management was responsible for the effectiveness of the BCMS. Through analyzing potential risk scenarios, the team defined Prebank's business continuity strategy as well as the resources for supporting business continuity within the company. This enabled the team to predict the impact of disruptions caused by various incidents,such as power outages. Following these actions, the company established a business continuity plan to manage disruptions effectively without impacting the workflow.
The effective implementation of the BCMS helped Prebank not only minimize losses and ensure continuity in its services but also absorb and adapt to a changing environment.
According to ISO 22301, which of the following features pertains to a disruption?
- A. Unstable condition involving an abrupt or significant change that requires urgent attention and action.
- B. Incident that causes a negative deviation from the expected delivery of products and services.
- C. Situation where human, material, economic, or environmental losses have occurred.
正解：B
解説：
Definition of Disruption:According to ISO 22301:2019, a disruption is any event that negatively impacts an organization's ability to deliver services or products as expected. This is consistent with Prebank's database outage scenario.
Incorrect Options Clarified:
* Option B: This refers to a crisis or emergency but does not align with ISO 22301's definition of a disruption.
* Option C: Loss scenarios describe disasters, not disruptions, which may or may not involve physical damage.
Alignment with ISO Guidance:Clauses 8.2 and 8.3 stress the importance of identifying disruptions and planning appropriate responses to maintain operational continuity.
質問 # 45
Scenario:
Marketiser, a marketing company in Florida specializing in branding, advertising, market research, and design services, primarily serves small and medium-sized enterprises. After a devastating hurricane caused severe flooding and rendered its office unusable, Marketiser decided to implement a BCMS based on ISO 22301 to handle such disruptions.
The company formed a project team of four members from various departments and appointed Danielle as the project manager. Danielle conducted a comprehensive business impact analysis (BIA) focusing on activities related to data loss and backup recovery, recognizing the critical importance of safeguarding digital assets. She set specific recovery objectives, including a one-day recovery point objective (RPO) and a two-day recovery time objective (RTO).
Based on the BIA outcomes, the team chose a business continuity strategy that involved relocating preconfigured trailers with essential hardware and connectivity to an alternate site. Considering Marketiser's vulnerability to hurricanes, the strategy allowed swift activation and relocation with minimal lead time. To validate their strategy, Danielle and the team conducted real-time recovery exercises, testing their ability to restore data and resume critical operations within the defined RTO.
What business continuity strategy did Danielle and the project team choose based on the outcomes of the BIA?
- A. Remote working
- B. Mobile site
- C. Cold site
正解：B
質問 # 46
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