[2025年02月] 問題集簡単概要ISO-22301-Lead-Implementer試験問題Fast2test
ISO-22301-Lead-Implementerトレーニング認証最新版をゲットISO 22301
PECB ISO-22301-Lead-Implementer 認定試験の出題範囲：
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質問 # 39
An organization ensures the continuity of its network by documenting and maintaining a business continuity plan for backup connectivity of all its critical operations. However, the new business continuity manager concluded that this plan is useless as it has not been communicated to all relevant interested parties. What does this situation indicate?
- A. The business continuity manager has identified the root cause of the nonconformity.
- B. The business continuity manager initiated the corrective action process.
- C. The business continuity manager evaluated the impact of the nonconformity.
正解：A
解説：
* Explanation:Identifying that the plan has not been communicated highlights the root cause of the nonconformity, emphasizing the importance of ensuring that all relevant parties are aware of the BCMS.
質問 # 40
Scenario:
Belle, a food and beverage processing company, is dedicated to crafting products that meet customers' needs while promoting healthier lifestyles. Central to its mission is a commitment to upholding the highest food safety standards and ensuring the consistent quality of their offerings. From the initial stages of preparation through processing, packaging, and transportation, Belle maintains rigorous control over every aspect of food production.
Recognizing the importance of resilience in potential disruptions, Belle adopted a business continuity management system (BCMS) based on ISO 22301. By implementing this system, Belle aimed not only to ensure uninterrupted product delivery but also to enhance its reputation, foster customer confidence, and gain a competitive edge. To oversee the BCMS implementation, Belle appointed a dedicated business continuity project team responsible for leading the BCMS implementation project. It also assigned a business continuity manager responsible and accountable for the BCMS overall.
Before initiating the BCMS implementation, the BCM team conducted a thorough analysis of the stakeholders involved. Using specialized tools, they categorized stakeholders according to their influence, expected level of involvement, and anticipated contribution throughout the implementation of the BCMS and related activities.
Throughout the BCMS implementation process, Belle's top management emphasized the integration of business continuity principles into existing processes, aligning them with the organization's strategic objectives. They developed the business continuity objectives and the BCMS scope. To ensure widespread understanding and adoption of the BCMS among employees, the BCM team developed an instructional video explaining the business continuity policy. Recognizing the unfamiliarity of employees with business continuity terminology, the team subsequently devised a comprehensive training program aimed at enhancing staff competence in BCMS matters. This initiative not only educated employees about the policy but also underscored the benefits of improved business continuity performance.
The organization also established evaluation methods to assess the impact of competence trainings. It measured the staff engagement and retention levels, as well as performance against training objectives.
As Belle continued to innovate and expand its product and service offerings, the organization revisited its BCMS scope to remain aligned with evolving priorities. Recent additions to the scope included a new department and two new products aligning with its updated business continuity objectives to enhance the safety of raw materials and key ingredients.
In response to potential disruptive risks, Belle established clear protocols outlining specific actions to be taken, assigning responsibilities, and defining criteria for evaluating the effectiveness of these measures. By proactively addressing risks and fortifying its resilience, Belle aimed to uphold its dedication to delivering safe, top-quality products while also safeguarding the interests of its stakeholders.
Belle decided to modify its BCMS scope, which was established at the beginning of the BCMS implementation process. Is this acceptable?
- A. Yes, the scope may evolve, ensuring that the BCMS continually supports the organization's continuity goals.
- B. Yes, BCMS scope must be updated every three months in order to fit the requirements of the relevant standards.
- C. No, BCMS scope is developed as part of the initial implementation project and as such it should not be modified.
正解：A
質問 # 41
Which of the following is NOT a necessary component of a nonconformity report?
- A. The date and time of the nonconformity occurrence.
- B. A description of the requirements for which the nonconformity was detected.
- C. A description of the observed nonconformity.
正解：A
質問 # 42
Scenario:
Belle, a food and beverage processing company, is dedicated to crafting products that meet customers' needs while promoting healthier lifestyles. Central to its mission is a commitment to upholding the highest food safety standards and ensuring the consistent quality of their offerings. From the initial stages of preparation through processing, packaging, and transportation, Belle maintains rigorous control over every aspect of food production.
Recognizing the importance of resilience in potential disruptions, Belle adopted a business continuity management system (BCMS) based on ISO 22301. By implementing this system, Belle aimed not only to ensure uninterrupted product delivery but also to enhance its reputation, foster customer confidence, and gain a competitive edge. To oversee the BCMS implementation, Belle appointed a dedicated business continuity project team responsible for leading the BCMS implementation project. It also assigned a business continuity manager responsible and accountable for the BCMS overall.
Before initiating the BCMS implementation, the BCM team conducted a thorough analysis of the stakeholders involved. Using specialized tools, they categorized stakeholders according to their influence, expected level of involvement, and anticipated contribution throughout the implementation of the BCMS and related activities.
Throughout the BCMS implementation process, Belle's top management emphasized the integration of business continuity principles into existing processes, aligning them with the organization's strategic objectives. They developed the business continuity objectives and the BCMS scope. To ensure widespread understanding and adoption of the BCMS among employees,the BCM team developed an instructional video explaining the business continuity policy. Recognizing the unfamiliarity of employees with business continuity terminology, the team subsequently devised a comprehensive training program aimed at enhancing staff competence in BCMS matters. This initiative not only educated employees about the policy but also underscored the benefits of improved business continuity performance.
The organization also established evaluation methods to assess the impact of competence trainings. It measured the staff engagement and retention levels, as well as performance against training objectives.
As Belle continued to innovate and expand its product and service offerings, the organization revisited its BCMS scope to remain aligned with evolving priorities. Recent additions to the scope included a new department and two new products aligning with its updated business continuity objectives to enhance the safety of raw materials and key ingredients.
In response to potential disruptive risks, Belle established clear protocols outlining specific actions to be taken, assigning responsibilities, and defining criteria for evaluating the effectiveness of these measures. By proactively addressing risks and fortifying its resilience, Belle aimed to uphold its dedication to delivering safe, top-quality products while also safeguarding the interests of its stakeholders.
Belle decided to modify its BCMS scope, which was established at the beginning of the BCMS implementation process. Is this acceptable?
- A. Yes, the scope may evolve, ensuring that the BCMS continually supports the organization's continuity goals.
- B. Yes, BCMS scope must be updated every three months in order to fit the requirements of the relevant standards.
- C. No, BCMS scope is developed as part of the initial implementation project and as such it should not be modified.
正解：A
解説：
Scope Adaptation and Evolution
* ISO 22301:2019 allows for the scope of a BCMS to be revisited and updated to remain aligned with changing business objectives and priorities (Clause 4.3.1).
* This flexibility ensures that the BCMS remains relevant and effective in addressing new risks and organizational changes.
Strategic Alignment
* Clause 6 emphasizes that BCMS objectives and the scope should align with the organization's strategies and external context, which are subject to change.
Continual Improvement Principle
* Updating the scope aligns with the PDCA cycle's "Act" phase, ensuring the BCMS evolves with the organization's priorities and context.
質問 # 43
What does ISO 22313 provide?
- A. Specific requirements for the planning, establishment, implementation, and monitoring of the BCMS.
- B. Guidance and recommendations to continue the delivery of products and services at an acceptable capacity during a business disruption.
- C. Requirements for bodies providing audit and certification of BCMS.
正解：B
質問 # 44
Scenario:
Alex, the project manager of the BCMS implementation project at Company ZY, developed a process to identify the required resources for establishing the BCMS. He discovered that the company lacked a well-integrated communication and information system and also needed additional office space to accommodate new hires.
What resources did the company need?
- A. Infrastructure and logistic resources
- B. Equipment and financial resources
- C. Human and equipment resources
正解：A
質問 # 45
According to ISO 22301, what should the top management ensure when establishing the business continuity policy?
- A. That the policy includes a commitment to satisfy applicable requirements.
- B. That the policy specifies all legal and regulatory requirements.
- C. That the policy is communicated to and approved by all external parties of the organization.
正解：A
質問 # 46
An organization is focused on eliminating the root causes of nonconformities. Which action did they take?
- A. Corrective
- B. Detective
- C. Correction
正解：A
解説：
* Explanation:Corrective actions are aimed at eliminating the root causes of nonconformities to prevent their recurrence, as specified in ISO 22301 Clause 10.1.1.
質問 # 47
Scenario:
Prebank is a multinational financial institution. Its services include banking and investing through banking centers, ATMs, and mobile banking platforms. With millions of clients, Prebank's database systems record vast amounts of data and transactions daily. Its main activities depend on the ability of its employees to access clients' data through its database system at any time.
Recently, Prebank's database system stopped working unexpectedly. Soon after, it was discovered that this disruption was caused by the maintenance work on the road outside the company's office building. During the road repair, the workers had unintentionally damaged a water pipe that leaked into Prebank's basement. This leakage affected the company's electrical infrastructure, resulting in a loss of power, which shut down equipment and computers in the server room. Consequently, employees were unable to access Prebank's database system.
After this incident, the employees immediately notified Prebank's IT team. Subsequently, the IT team informed both the maintenance company responsible for the roadworks and the insurance company. The company responsible for maintenance told Prebank's IT team that the maintenance team was not available for the day. Since Prebank did not have a plan for responding to similar disruptions, they had to stop working and go home. Thankfully, the maintenance team arrived at the scene on the next day and made all the necessary repairs, allowing Prebank to resume all its operations.
Following these events, Prebank decided to change its strategy and procedures to prioritize business continuity planning within the company. Its main focus was to address the root cause of disruptions to improve business continuity. As such, the top management decided to implement a Business Continuity Management System (BCMS) based on ISO 22301.
After setting the company's business continuity objectives, the company established a project team, including a project manager and four additional team members. The BCM team was responsible for managing the BCMS implementation process, whereas the top management was responsible for the effectiveness of the BCMS. Through analyzing potential risk scenarios, the team defined Prebank's business continuity strategy as well as the resources for supporting business continuity within the company. This enabled the team to predict the impact of disruptions caused by various incidents, such as power outages. Following these actions, the company established a business continuity plan to manage disruptions effectively without impacting the workflow.
The effective implementation of the BCMS helped Prebank not only minimize losses and ensure continuity in its services but also absorb and adapt to a changing environment.
What type of hazard caused Prebank's database system to stop working?
- A. Accidents and technological hazard
- B. Environmental hazard
- C. Human-caused hazard
正解：A
解説：
* Analysis of the Incident:
* Prebank experienced an operational disruption caused by external maintenance work damaging a water pipe.
* The resulting leakage affected the electrical infrastructure, leading to a loss of power and subsequent shutdown of the server room.
* Classification of Hazards as per ISO 22301:
* ISO 22301:2019 emphasizes identifying and analyzing hazards throughBusiness Impact Analysis (BIA)andRisk Assessment(Clause 8.2).
* Hazards are broadly categorized asenvironmental, human-caused, or technological/accidental as outlined in implementation guides and case studies.
* Determination of the Hazard Type:
* The disruption was not due to natural forces (e.g., floods or earthquakes), ruling out an environmental hazard.
* It was indirectly caused by human activities (roadwork), but the immediate impact was technological-damage to the infrastructure and subsequent electrical failure.
* Thus, it aligns withaccidents and technological hazards, as defined under disruptions that involve infrastructure, systems, or technological faults.
* Relevant ISO References and Best Practices:
* ISO 22313:2020 (Clause 8.2) recommends analyzing interdependencies and vulnerabilities, particularly in critical infrastructure, to anticipate such disruptions.
* The Business Continuity Plan (BCP) should have incorporated measures to mitigate risks like electrical system failure caused by external works (Clause 8.4.4).
* Preventive and Corrective Actions:
* As per ISO 22301, a robust BCMS would include a risk assessment identifying potential risks to critical infrastructure (Clause 6.1).
* Prebank's decision to implement BCMS aligns with the standard's guidance on addressing root causes and adapting to operational disruptions (Clause 10.2).
Conclusion: The disruption at Prebank is best classified under "Accidents and technological hazard," based on the technological failure caused by human error during external activities and its direct impact on critical systems.
質問 # 48
Scenario:
Initar, an IT security service company in New Jersey, provides 24/7 cloud and IT infrastructure support to mid-sized companies. Recognizing the need for a robust business continuity strategy, Initar transitioned from informal business continuity planning to implementing a BCMS based on ISO 22301.
During the BCMS implementation, a major nonconformity was identified: the BIA report lacked a defined Maximum Tolerable Period of Disruption (MTPD), which is required by ISO 22301. The corrective action process began with the IT team conducting a root cause analysis using a cause-and-effect diagram. Based on the analysis, an action plan was drafted to update all BIAs and establish the MTPD. The plan was approved by the head of the IT department, who monitored its implementation, while the internal auditor reviewed the effectiveness of the corrective action.
According to Scenario 7, the internal auditor followed up on the corrective action and reviewed its effectiveness. Is this acceptable?
- A. No, based on ISO 22301, it is not the responsibility of the internal auditors to review the effectiveness of corrective actions.
- B. Yes, based on ISO 22301, after implementing any actions needed, a review of the effectiveness of corrective actions should happen.
- C. Yes, only if a review of the effectiveness of corrective actions is really necessary.
正解：B
質問 # 49
Which of the following is a discussion-based exercise?
- A. Desktop
- B. Functional exercise
- C. Full-scale exercise
正解：A
質問 # 50
What does ISO 22313 provide?
- A. Specific requirements for the planning, establishment, implementation, and monitoring of the BCMS.
- B. Guidance and recommendations to continue the delivery of products and services at an acceptable capacity during a business disruption.
- C. Requirements for bodies providing audit and certification of BCMS.
正解：B
解説：
Role of ISO 22313
* ISO 22313 provides guidance for the application of ISO 22301, focusing on how organizations can ensure continuity of operations during disruptions.
* It includes recommendations to maintain acceptable service levels and align with strategic organizational goals.
質問 # 51
What is one of the responsibilities of an internal auditor?
- A. Schedule the frequency of internal audits.
- B. Prepare the organization for external audits.
- C. Determine and ensure the provision of all necessary resources for the audit.
正解：B
解説：
An internal auditor's responsibilities include ensuring the organization's readiness for external audits by identifying gaps in compliance and recommending corrective actions. While internal audits focus on verifying the effectiveness of the BCMS and its adherence to ISO 22301, they indirectly prepare the organization for third-party or external audits.
Supporting Details:
* ISO 22301:2019 Clause 9.2 ("Internal Audit")
* The purpose of internal audits is to assess whether the BCMS conforms to planned arrangements, requirements of the ISO 22301 standard, and organizational objectives. This process also helps in identifying areas of improvement to align with external audit expectations.
* Role of Internal Auditors
* Internal auditors are responsible for conducting impartial and systematic audits to ensure compliance. While scheduling (option C) may involve top management or audit planners, the internal auditor's role focuses on executing the audits and helping the organization maintain compliance. Resource provision (option B) is the responsibility of top management, not the auditor.
* Preparing for External Audits
* Internal audits act as a precursor to external audits, ensuring the organization meets the standard's requirements and is adequately prepared for certification or surveillance audits.
質問 # 52
Which of the following can be used as a performance indicator to evaluate the performance of the BCMS?
- A. The percentage of the assets damaged within a timeframe.
- B. The average cost of a disruption.
- C. The number of employees in the organization.
正解：B
解説：
* ISO 22301:2019 Clause 9.1 - Performance IndicatorsPerformance indicators are metrics that evaluate the effectiveness and efficiency of the BCMS. Measuring the cost of disruptions can provide critical insights into system resilience and areas for improvement.
* ISO 22313:2020 Guidance on Monitoring and MeasurementThe cost of disruptions is an example of a financial metric that helps organizations assess the impact of incidents and the efficacy of business continuity strategies.
* Clarification of Options
* Option Ais irrelevant as the number of employees doesn't reflect BCMS performance.
* Option Bis a valid financial metric directly tied to BCMS performance.
* Option Cmay relate to impacts but is less comprehensive than average disruption cost.
質問 # 53
What is the primary objective of a business impact analysis (BIA) within a BCMS?
- A. To identify and assess the impact of disruptions on critical business operations.
- B. To document the organization's business continuity policy.
- C. To establish roles and responsibilities within the organization.
正解：A
質問 # 54
What must be included in a business continuity plan, among others?
- A. Risk assessment
- B. Legal and regulatory requirements
- C. Reporting requirements
正解：B
質問 # 55
Scenario:
NexTech Innovations, a dynamic tech startup located in Seoul, South Korea, is renowned for its advancements in artificial intelligence and robotics. Serving a global clientele, NexTech encountered a sudden obstacle when a critical supplier abruptly ceased operations, disrupting their supply chain and threatening their ability to deliver products on schedule. Recognizing the need for resilience, NexTech initiated the implementation of a robust business continuity management system (BCMS) based on ISO 22301.
NexTech's top management established a project team of five members and appointed Rebecca, the lead operations manager, as the project manager. The BCM team was tasked with the effective implementation of the BCMS in line with ISO 22301 requirements. Rebecca worked with the top management to analyze the internal context of the company to define the BCMS scope, focusing on assessing and determining who is responsible for coordinating and managing activities at different organizational levels.
The project team divided the implementation project into smaller tasks, identifying the personnel, equipment, and materials needed for each. Rebecca personally handled resource allocation to implement and support the BCMS. Meanwhile, the top management ensured active involvement and commitment at all levels of the organization to enhance the BCMS's effectiveness.
Rebecca and the team drafted and published the business continuity policy on the company's website. However, some employees found the technical jargon challenging to understand, so comprehensive training sessions were held to address this issue. These measures strengthened NexTech's resilience and enhanced client trust by proactively addressing potential disruptions.
According to Scenario 4, what method was used to estimate resources for the BCMS implementation project in NexTech?
- A. Public estimation data
- B. Bottom-up estimation
- C. Alternative analysis
正解：B
質問 # 56
What benefit can an organization obtain from a BCMS, from a business perspective?
- A. Creating a competitive advantage.
- B. Reducing direct and indirect costs of disruptions.
- C. Providing confidence in the organization's ability to succeed.
正解：A
質問 # 57
What is one of the advantages of measurement and monitoring in the context of a BCMS, among others?
- A. Both A and B.
- B. Implementing controls to ensure the realization of processes.
- C. Verifying compliance with all industry laws and best practices.
正解：A
解説：
* Explanation: Measurement and monitoring in a BCMS ensure compliance with laws and best practices while supporting the implementation of controls necessary for achieving business continuity goals.
These practices align with the performance evaluation and continual improvement clauses of ISO
22301.
質問 # 58
Scenario:
Teleconn, a UK-based telecommunications provider, initiated a BCMS based on ISO 22301 to ensure reliable and consistent services. To monitor the BCMS's performance, the internal audit function was outsourced to a company specializing in auditing services. The outsourced internal auditor was given unrestricted access to employees and documented information necessary for an effective audit.
According to Scenario 6, based on management reviews, the top management decided to establish new performance indicators to measure the effectiveness of the updated controls, including real-time monitoring of network stability and incident response times. What did the top management determine in this case?
- A. Management review inputs
- B. Management review resources
- C. Management review outputs
正解：C
質問 # 59
Scenario:
Teleconn, a UK-based telecommunications provider, initiated a BCMS based on ISO 22301 to ensure reliable and consistent services. To monitor the BCMS's performance, the internal audit function was outsourced to a company specializing in auditing services. The outsourced internal auditor was given unrestricted access to employees and documented information necessary for an effective audit.
An outsourced company conducts regular internal audits of Teleconn's BCMS. Is this acceptable?
- A. No, the organization must not outsource the internal audit function.
- B. Yes, the organization is allowed to outsource the function of the internal audit.
- C. Yes, the internal audit function must always be outsourced to ensure its independence.
正解：B
質問 # 60
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