[Q13-Q36] BAP18試験正確な問題集、学習ノートと理論 [2024年01月]

BAP18試験正確な問題集、学習ノートと理論 [2024年01月]

100%高得点合格保証BAP18無制限42解答

BCS Practitioner証明書ビジネス分析実践（BAP18）は、専門家の能力でビジネスアナリストとして働くために必要な知識とスキルをテストするグローバルに認められた認定試験です。さまざまなビジネス分析のトピックをカバーしており、スキルを開発したり、専門知識を検証したいと考えている個人に適しています。この試験は厳密で広く認識されており、個人と組織の両方にとって貴重な資格となっています。

BCS Practitioner証明書ビジネス分析プラクティス2018（BCS BAP18）は、この分野でのスキルと知識を強化したいビジネスアナリスト向けに設計された専門的な認定プログラムです。これは、ビジネスアナリストがビジネス分析の技術と実践の実用的なアプリケーションを理解するのに役立つ中級レベルの認定です。認定プログラムは世界的に認識されており、IT専門家の主要な専門機関の1つであるBritish Computer Society（BCS）によって管理されています。

BCS実践者認定ビジネス分析実践証明書（BAP18）は、British Computer Society（BCS）が提供するプロフェッショナル認定資格です。BAP18試験は、ビジネス分析の分野における個人の知識と実践的なスキルをテストするように設計されています。これは、ビジネスアナリストの能力を検証する、世界的に認められた認定資格です。

質問 # 13
EuroCoach is a holiday coach company that Is reviewing its internal business processes. The following requirement for improvement has been logged as a business rule:
'EuroCoach Is now legally responsible for ensuring that passengers taking cross-border journeys have valid passports and visas (If applicable) tor the countries to which, and through which, they will travel' Which type of business rule is this?

A. Internal policy.
B. External requirement.
C. External constraint.
D. Internal processed

正解：C

解説：
Explanation
This business rule is an external constraint, meaning it is an externally imposed requirement that the company must adhere to in order to remain compliant with the law. This type of business rule is outside of the company's control and must be taken into account when designing processes and systems.

質問 # 14
Alana has identified the several issues in a process redesign project she is working on, including the following:
1) The suggested changes will require a re-definition of the organisation's Key Performance Indicators (KPI)
2) The suggested changes to the business structure will affect our relationships with suppliers.
3) The proposed sharing of data with our suppliers will raise legal accessibility issues Which elements of POPIT consider these issues?

A. Information A Technology. Organisation
B. People and Processes.
C. Processes and Information & Technology.
D. People and Organisation.

正解：B

解説：
Explanation
The POPIT framework (People, Organisation, Processes, Information and Technology) is a model used to analyse and evaluate a business process. It takes into account the various elements that make up a business process and how they interact with each other. In this case, Alana has identified several issues in the process redesign project, which all fall under the People and Processes elements of the POPIT framework.
The People element looks at the roles and responsibilities of the people involved in the process, and how the proposed changes will affect their roles and tasks. The Processes element looks at the proposed changes to the business structure and how it will affect the relationships with suppliers and how data will be shared. The Organisation element looks at how the proposed changes will affect the organisation's key performance indicators, and how the legal accessibility issues will be addressed.

質問 # 15
A company is reviewing its critical success factors and key performance indicators So far. it has key performance indicators for the following:
* The time to deliver orders for products
* Consumer satisfaction with products.
* Wastage in product production.
* The qualifications of production employees
Which area of Kaplan and Norton's balanced business scorecard has NOT been considered?

A. Learning and growth
B. Financial
C. Customer.
D. Internal business process.

正解：A

解説：
Explanation
This area focuses on improving the organization's capabilities through investments in employee training and development, technology, and organizational development. It is important to ensure that the organization is making investments in these areas to ensure long-term growth and success.

質問 # 16
Bluesky Travel is an independent travel agency specialising in luxury bespoke holidays, which is introducing a new booking process. So far, the following key changes have been made:
1) The new Commercial Off The Shelf (COTS) software package for making bookings has been installed and is working
2) Data is being migrated from the old computer system to the COTS software package
3) The IT department has documented the configuration of the COTS system
4) The legal department has confirmed that the new COTS system is compliant with company policies.
In taking a holistic approach, which of the following areas of the POPII Model have NOT yet been addressed by the changes identified?

A. Process and people
B. Organisation and information.
C. Organisation and process.
D. People and technology

正解：C

質問 # 17
An airline has agreed that the following Key performance indicator (KPI) will help measure one of the airline's Critical Success Factors (CSFs) -customer service. The KPI is the percentage of customers rating our service as excellent in an independently administrator customer survey.
In the current year, the performance objective associated with KPI is 70%. The airline, therefore, aims for at least 70% of customers rating its service as excellent.
Which of the following activities in a Business Activity Model would establish whether the KPI and its associated performance objective is being achieved?

A. Agree performance objective.
B. Monitor customer satisfaction.
C. Deliver customer service.
D. Define customer satisfaction.

正解：C

質問 # 18
Part of the management summary of a business case is detailed below:
The key recommendation is that we proceed with the preferred option, a new process and a new IT system. We feel that this option is feasible. although we recognise there Is a risk of lower staff productivity while the new system Is being established ' Which category of costs or benefits has been described?

A. Intangible benefits.
B. Intangible costs
C. Tangible benefits
D. Tangible costs.

正解：B

解説：
Explanation
The extract describes intangible costs. The costs mentioned in the extract are the potential lower staff productivity while the new system is being established, which are intangible costs

質問 # 19
A large consultancy organization has assigned its BA. Girby, to a client called MetalCor, a manufacture of component for washing machines and fridge freezers. The management team of MetalCor need some help in understanding the problems they are experiencing with their production line. Recently. Reproduction has dipped to a record low and more parts are being return as fully.
Production line staff blame each other and the more staff Girby speaker to, the more issue she identifies. She having difficulty keeping track of the arising themes and how they relate to each other.
Which of the following would enable Girby to model the arising themes and how they relate to each other?

A. Business process model
B. Mind map
C. Rich picture.
D. Business activity model

正解：D

解説：
Explanation
A Business Activity Model (BAM) is a tool used to help visualize and understand the relationships between the different activities and processes that take place in a business. It can help to identify patterns, trends, andrelationships between different processes, enabling the team to view the entire system as a whole. This can help to identify areas in which processes can be improved, or potential problems that could cause issues in the future. BAMs can also be used to facilitate communication between different stakeholders, allowing them to share their perspectives and ideas on how to improve processes. With a BAM, Girby can easily visualize the relationships between the different processes and identify areas where issues may be occurring.

質問 # 20
A company produces kitchens to order. Customers specify the design of the kitchen by using a computer-aided design tool, provided on the company's website. The tool allows customers to select products, such as cabinets and cookers, and place them into a floor plan of the kitchen that they have specified.
Once the customer confirms the design, an order is placed and the customer is given a planned installation date for the kitchen. The company orders the raw materials for the kitchen and the kitchen is built by its skilled carpenters The customer can track the progress of the build on the Internet. If the kitchen Is likely to be delivered later than originally promised, a control action is taken to bring it back on schedule A Business Activity Model (BAM) developed for the company has 'sell bespoke kitchens' as its doing activity.
Which of the following activities would be directly linked by a logical dependency arrow to or from this doing activity?

A. Define carpentry skills
B. Track build
C. Determine range of products.
D. Take control action

正解：A

質問 # 21
The following planning activity has been identified in a consensus BAM for a company that makes clothes:
'P4 - Define marketing strategy'
Which of the following is an enabling activity linked to this planning activity?

A. Advertise clothes
B. Monitor sales.
C. Define sales targets
D. Sell clothes

正解：C

解説：
Explanation
An enabling activity is an activity that needs to be completed before the planning activity can be executed. In this case, the planning activity is to define a marketing strategy and the enabling activity would be to define the sales targets which will help inform the marketing strategy. Therefore, the correct answer is B, Define sales targets.

質問 # 22
It services has commissioned a new desktop PC replacement project that has been funded and running for three months, with a fully-engaged sponsor and programme manager appointed.
The head of IT service has not involve beyond the initial project start-up interviews and has not been invited to any of the project meetings.
position on the power/interest grid does the head of IT services currently occupy?

A. Low power and influence but high interest.
B. High power or influence and high interest
C. Some power and influence and some interest
D. High power or influence but low interest

正解：C

質問 # 23
A business case features a management summary, from which the below extract is taken:
'The new approach will incur significant investment in terms of software licenses and annual maintenance fees, which will not be negotiable until year four of the proposal. We will research competing suppliers in the marketplace at end of year three, the supplier will, therefore, be likely to otter a reduced price for year five and beyond. However, we are convinced that the selected option is the right one. It will give us a competitive edge as a result of improved management information, in addition to the boost it will give to our image with our established customers." Which categories of costs and benefits are described in this extract*?

A. Intangible benefits, intangible costs
B. Intangible costs, tangible benefits
C. Tangible benefits, intangible costs
D. Tangible costs, intangible benefits.

正解：B

解説：
Explanation
The extract describes both tangible costs and intangible benefits. The costs mentioned in the extract are the software licenses and annual maintenance fees, which are tangible costs. The benefits mentioned in the extract are the improved management information and the boost to the company's image with its customers, which are intangible benefits. Therefore, the correct answer is D: Intangible costs, tangible benefits.

質問 # 24
The innovation center of accompany has created a new reporting tool. The senior management initially supported its introduction into the business; however. End users in one business area are unwilling to adopt the new tool, as they perceive that it is unnecessary.
One of the end users in this business area has been very vocal and has been rallying support from others through a corporate social media tool. End users In other business are also beginning to question whether they should adopt the tool and raising this issue with their managers.
The sponsor has fully supported the decision to go ahead with the new loot, but senior management is now questioning his decision, due to comments from the operational staff How would the end users be classified on a power/interest grid?

A. Low interest, some power
B. High interest, low power
C. High interest, some power.
D. Some interest, high power

正解：B

解説：
Explanation
On a power/interest grid, end users are classified as having high interest (due to their vocal opposition to the new tool) but low power (as they have no authority to make decisions about the tool). This is in contrast to the senior managers, who have some power (as they have the authority to make decisions) but low interest (as they are not directly affected by the tool).

質問 # 25
Imran is the chief executive of FairCrops, a producer of ethically and sustainably sourced coffee and cocoa products. He is a true advocate of the FairCrops brand and has seen the positive impact of its approach in the South American regions in which It operates. He believed that there is a market for customers who want to ensure the products they consume have been purchased for a fair price and where the producer has not been unfairly treated.
FairCrops provide their products via an exclusive contract with Donald, the owner of Rest House; a small chain of coffee shops.
Ronaldo is a supplier to FairCrops. The prices he receives means he can provide for Ins family and enhance his crop yield through the advice and training provided by Alan, the FairCrops local representative and support officer From Imran's perspective, which of the following is a CORRECT partial CATWOE analysis of this situation?

A. Customer - Alan, Actor = Donald. Actor = Ronaldo
B. Customer = Donald, Actor = Alan. Owner = Imran
C. Owner = Ronaldo. Actor = Donald. Customer = Imran
D. Customer = Alan. Actor = Ronaldo. Owner = Imran.

正解：C

質問 # 26
Part of the management summary of a business case is detailed below:
The key recommendation is that we proceed with the preferred option, a new process and a new IT system. We feel that this option is feasible. although we recognise there Is a risk of lower staff productivity while the new system Is being established ' Which category of costs or benefits has been described?

A. Intangible benefits.
B. Intangible costs
C. Tangible benefits
D. Tangible costs.

正解：C

質問 # 27
A Business Analyst is reviewing the stakeholder management strategy for a high profile I Human Resources (HR) protect.
Following an organizational restructure, Harvey's role has changed from Director of Operations to Director of HR and he has Inherited sponsorship of the project. Harvey was previously involved in the project, but had little interest because his focus was on the Operational Projects that he sponsored.
Which of the following sets of stakeholder management strategies represent appropriate approaches for Harvey; firstly for when the project started and secondly now that his role has changed?

A. Keep on side; Constant active management
B. Ignore; Constant active management
C. Keep watch; Constant active management
D. Ignore; Keep informed.

正解：A

解説：
Explanation
The appropriate sets of stakeholder management strategies for Harvey when the project started were "Keep On Side" and "Constant Active Management". Now that his role has changed, the strategies should be "Keep On Side" and "Keep Informed". Keeping on side means maintaining a positive relationship with all stakeholders and keeping them informed about the project's progress. Constant active management involves working to ensure that all stakeholders are properly engaged in the project, and that their needs and concerns are addressed. Keeping informed means regularly sharing project updates and progress with stakeholders, so that they understand the project's progress and can provide feedback if needed.

質問 # 28
Elizabenth is an external consultant who is helping a company streamline its process. She has not worked for this company before.
The managing director (MD) has explained that some of the line managers feel that this work is unnecessary, whilst others are concerned that their staff will be made redundant as a result of her recommendations. He is keen for Elizabeth to get an understanding Elizabeth with an of organization staff and for the involve line manager in formulating potential improvements. The MD has provided Elizabeth with an organizational chart, detailing the business areas she needs to investigate, as well as the names of the line managers involved.
To understand the concerns of operational staff and line managers, which pair of techniques SHOULD she use first?

A. Business activity modeling and fishbone diagrams.
B. Interviews and rich pictures.
C. Document analysis and mind maps.
D. Observation and scenario analysis

正解：B

質問 # 29
An overseas bank is currently undertaking a feasibility study looking into the possible launch of a new bank in the UK.
Preliminary findings suggest that the market is saturated, customers have a lot of choice and UK legislation makes It easy for them to from one bank to another.
In which area of Porter's Five Forces model would these preliminary findings be documented?

A. Bargaining power of suppliers.
B. Threat of now entrants.
C. Threat of substitute products or services
D. Bargaining power of customers

正解：D

解説：
Explanation
The preliminary findings suggest that the market is saturated and customers have a lot of choice, which indicates that the customers have the power to switch from one bank to another. This is an example of the bargaining power of customers, which is one of the five forces of Porter's Five Forces model. The other forces are Threat of New Entrants, Bargaining Power of Suppliers, Threat of Substitute Products or Services, and Rivalry among Existing Firms.

質問 # 30
Ajay works I the payroll department of his organization. Payslips for every employee are printed automatically at the each month. He is about to distribute the monthly for each employee when he receives a notification from senior management explaining that the wish to give everyone a 10% bonus, for exceptional performance in the least quarter. Ajay is pleased with the bonus, but annoyed that the needs to re-print the monthly payslips.
Which types of business events can be identified from this scenario?

A. Time based only
B. External and Internal
C. External and Time based.
D. Internal and Time based.

正解：D

質問 # 31
Elizabenth is an external consultant who is helping a company streamline its process. She has not worked for this company before.
The managing director (MD) has explained that some of the line managers feel that this work is unnecessary, whilst others are concerned that their staff will be made redundant as a result of her recommendations. He is keen for Elizabeth to get an understanding Elizabeth with an of organization staff and for the involve line manager in formulating potential improvements. The MD has provided Elizabeth with an organizational chart, detailing the business areas she needs to investigate, as well as the names of the line managers involved.
To understand the concerns of operational staff and line managers, which pair of techniques SHOULD she use first?

A. Business activity modeling and fishbone diagrams.
B. Interviews and rich pictures.
C. Document analysis and mind maps.
D. Observation and scenario analysis

正解：B

解説：
Explanation
The best pair of techniques for Elizabeth to use first are Interviews and Rich Pictures. Interviews will allow her to gain an understanding of the staff's concerns and get insight into the organization's culture. Rich pictures will allow her to visually capture and map out the relationships between the various stakeholders in the organization. This will help her better understand the complexities of the organization and identify any potential areas of improvement.

質問 # 32
A company has decided to change one of its financial Key Performance indicators (KPIs). It has traditionally measured profit through its gross profit margin, however, it now wishes to measure It through it Return on Capital Employed (ROCE).
The following activities are on the consensus Business Activity Model (BAM) a) Take control action b) Monitor performance targets c) Define performance targets.
d) Define target customers
Which of these would the event 'amend KPI' affect?

A. c only.
B. b, c and d.
C. a. b and d.
D. a only.

正解：B

質問 # 33
BuildCo is small building company with the stall. The owner to reduce time spent on administration by simplifying the company's paperwork. This paperwork includes provides quotes and invoices, as well as managing orders and receipts for building materials.
Most of the paperwork is completed manually and copies are stored in filing cabinets. However, quotes and invoices are produced on a word processor and the stored on a computer, with printed copies also stored in the filing cabinets. The owner is not sure that all the current paperwork is necessary.
Which investigation technique would be MOST effective in establishing the need for item of paperwork?

A. Interviews
B. Workshop
C. Questionnaire
D. Document Analysis

正解：C

質問 # 34

A. Business process model
B. Mind map
C. Girby, to a client called MetalCor, a manufacture of component for washing machines and fridge freezers. The management team of MetalCor need some help in understanding the problems they are experiencing with their production line. Recently. Reproduction has dipped to a record low and more parts are being return as fully.
Production line staff blame each other and the more staff Girby speaker to, the more issue she identifies. She having difficulty keeping track of the arising themes and how they relate to each other.
Which of the following would enable Girby to model the arising themes and how they relate to each other?
D. Business activity model
E. Rich picture.

正解：E

質問 # 35
A business analyst has been assigned to help develop a plan for expanding a business that produces software for mobile phones and has interview he managing director to understand his perspective regarding the expansion. The managing director's worldview is as follows:
''The purpose of our business is to develop and sell software for mobile phones. The expansion will enable us to increase the amount of software we procedure, so we can keep pace with the growing demand of the market for software that is easy to use.'' Which of the following is a 'transformation' for this worldview?