練習できるBAP18問題には認定ガイド問題と解答とトレーニングを提供しています [Q10-Q25]

練習できるBAP18問題には認定ガイド問題と解答とトレーニングを提供しています

無料BCS BAP18テスト練習問題試験問題集

BCSビジネス分析実践プラクティショナー証明書（BAP18）は、ビジネスアナリストのスキルと知識を試験して認定するために設計された認定試験です。この試験は、最新バージョンのBusiness Analysis Practiceフレームワークに基づいており、ビジネス分析実践の標準として国際的に認められています。

BAP18認定試験は、要件エンジニアリング、ビジネスプロセスモデリング、ステークホルダー管理、ビジネスケースの開発など、ビジネス分析に関する様々なトピックをカバーします。ビジネス分析スキルを開発したい個人や、すでにこの分野で働いている人々が自分の専門知識を証明したい場合に適しています。

BCS BAP18試験は、現実世界のシナリオでビジネス分析手法を適用する候補者の能力をテストするように設計されています。試験は4つのセクションに構成されており、それぞれがビジネス分析の実践に関連する特定のトピックをカバーしています。これらのトピックには、ビジネス分析の計画と監視、誘導とコラボレーション、要件のライフサイクル管理、戦略分析が含まれます。

質問 # 10
Elizabenth is an external consultant who is helping a company streamline its process. She has not worked for this company before.
The managing director (MD) has explained that some of the line managers feel that this work is unnecessary, whilst others are concerned that their staff will be made redundant as a result of her recommendations. He is keen for Elizabeth to get an understanding Elizabeth with an of organization staff and for the involve line manager in formulating potential improvements. The MD has provided Elizabeth with an organizational chart, detailing the business areas she needs to investigate, as well as the names of the line managers involved.
To understand the concerns of operational staff and line managers, which pair of techniques SHOULD she use first?

A. Observation and scenario analysis
B. Document analysis and mind maps.
C. Interviews and rich pictures.
D. Business activity modeling and fishbone diagrams.

正解：C

質問 # 11
A division of a telecommunication company is reviewing its current product range. It has decided to reposition itself by narrowing its product scope to 'deliver consultancy service'. The activity is the primary doing activity doing on a business Activity Model (BAM) defined by the Chief Executive Officer (CEO). A number of other activities have been identified, five of which are listed below:
Determine which customer to target for
a) Determine which customers to target for our focused service.
b) Track the progress of consultancy contracts placed by customers.
c) Define the skills sets of the consultants supplying our service.
d) Agree on a marketing campaign to make people aware of our new product focus e) Run monthly open days, showcasing our consultancy expertise.
Which of these would be categorized as planning activities on the CEO's BAM?

A. c. d and e
B. b, c and e.
C. a. c and d
D. a, b and e.

正解：C

質問 # 12

A. Business activity model
B. Business process model
C. Mind map
D. Rich picture.
E. Girby, to a client called MetalCor, a manufacture of component for washing machines and fridge freezers. The management team of MetalCor need some help in understanding the problems they are experiencing with their production line. Recently. Reproduction has dipped to a record low and more parts are being return as fully.
Production line staff blame each other and the more staff Girby speaker to, the more issue she identifies. She having difficulty keeping track of the arising themes and how they relate to each other.
Which of the following would enable Girby to model the arising themes and how they relate to each other?

正解：D

質問 # 13
George and Laura are responsible for the marking strategy in a company vinyl records and cassette tapes online.
George feels that the company should focus its marking solely on people aged over 50, who are nostalgic for these older recording medi a. He also feels that the company should outsource all marketing activity.
Laura believes that the business should continue with its target of people aged 30-60. As this age group are particularly enthusiastic about vinyl records. She believes that marketing is one of their internal strengths and should remain in house Which specific areas of CATWOE are they considering?

A. Actor and Transformation
B. Customer and Owner.
C. Customer and Actor
D. Transformation and Environment

正解：A

質問 # 14
Imran is the chief executive of FairCrops, a producer of ethically and sustainably sourced coffee and cocoa products. He is a true advocate of the FairCrops brand and has seen the positive impact of its approach in the South American regions in which It operates. He believed that there is a market for customers who want to ensure the products they consume have been purchased for a fair price and where the producer has not been unfairly treated.
FairCrops provide their products via an exclusive contract with Donald, the owner of Rest House; a small chain of coffee shops.
Ronaldo is a supplier to FairCrops. The prices he receives means he can provide for Ins family and enhance his crop yield through the advice and training provided by Alan, the FairCrops local representative and support officer From Imran's perspective, which of the following is a CORRECT partial CATWOE analysis of this situation?

A. Owner = Ronaldo. Actor = Donald. Customer = Imran
B. Customer = Alan. Actor = Ronaldo. Owner = Imran.
C. Customer - Alan, Actor = Donald. Actor = Ronaldo
D. Customer = Donald, Actor = Alan. Owner = Imran

正解：D

解説：
Explanation
The correct partial CATWOE analysis of this situation from Imran's perspective is: Customer = Donald, Actor
= Alan, Owner = Imran. Donald is the customer because he is the owner of Rest House, the small chain of coffee shops that FairCrops provides their products to via an exclusive contract. Alan is the actor because he is the FairCrops local representative and support officer who provides advice and training to Ronaldo, the supplier. Imran is the owner because he is the chief executive of FairCrops.

質問 # 15
A group of stakeholders at FlyMe travel operators are in a meeting to discus the Business Activity Model (BAM) for a new subsidiary business. They are planning to launch a new offering, which will offer flight bundle' packages for organization that regularly need to send their staff overseas. The following activities have been identified so far:
a) Monitor flight bundle' sates
b) Sell "night bundles*
c) Determine demand amongst existing customers
d) Identify potential airline earners
e) Determine 'flight bundle' locations,
f) Define bundle pricing.
Although the Operations Director for FlyMe is supportive of the new business proposition, she is not entirely convinced there is a gap in the market, nor is she confident that the idea will be profitable.
With these concerns in mind, which planning activities will she be keen to ensure are discussed before the meeting ends?

A. c and f
B. a, b. d and e.
C. b, d and e
D. a. c and f

正解：B

解説：
Explanation
Activity c is important to determine demand amongst existing customers and identify potential airline earners.
Activity d is important to determine the locations of flight bundles, and activity e is important to define bundle pricing. Activity a and b are important to monitor flight bundle sales and sell "night bundles", but they are not as important as activities c, d, and e in determining the viability of the new business proposition.

質問 # 16
Elizabenth is an external consultant who is helping a company streamline its process. She has not worked for this company before.
The managing director (MD) has explained that some of the line managers feel that this work is unnecessary, whilst others are concerned that their staff will be made redundant as a result of her recommendations. He is keen for Elizabeth to get an understanding Elizabeth with an of organization staff and for the involve line manager in formulating potential improvements. The MD has provided Elizabeth with an organizational chart, detailing the business areas she needs to investigate, as well as the names of the line managers involved.
To understand the concerns of operational staff and line managers, which pair of techniques SHOULD she use first?

A. Observation and scenario analysis
B. Document analysis and mind maps.
C. Interviews and rich pictures.
D. Business activity modeling and fishbone diagrams.

正解：C

解説：
Explanation
The best pair of techniques for Elizabeth to use first are Interviews and Rich Pictures. Interviews will allow her to gain an understanding of the staff's concerns and get insight into the organization's culture. Rich pictures will allow her to visually capture and map out the relationships between the various stakeholders in the organization. This will help her better understand the complexities of the organization and identify any potential areas of improvement.

質問 # 17
A Business Analyst is reviewing the stakeholder management strategy for a high profile I Human Resources (HR) protect.
Following an organizational restructure, Harvey's role has changed from Director of Operations to Director of HR and he has Inherited sponsorship of the project. Harvey was previously involved in the project, but had little interest because his focus was on the Operational Projects that he sponsored.
Which of the following sets of stakeholder management strategies represent appropriate approaches for Harvey; firstly for when the project started and secondly now that his role has changed?

A. Ignore; Constant active management
B. Keep on side; Constant active management
C. Keep watch; Constant active management
D. Ignore; Keep informed.

正解：A

質問 # 18
EcoBags is a company that designs and makes eco-friendly shopping bags foe various clients An Internal analysis of the business has revealed the following information about the company.
a) Recent investment in new machinery will enable the company to continue its innovation programme b) Feedback from customers and an Increase in sales suggests that Leo Bugs is recognised as a quality brand c) The number of staff currently employed in the company is sufficient to meet expected future growth d) The ability of EcoBags to respond quickly to new market demands has earned it an innovation award.
e) The company has significant retained profits, which will help fund the innovation programme.
Which of these would be considered as 'tangible' resources in a resource audit?

A. a, b and d.
B. c, d, and e
C. b, c, and e.
D. a, c and e.

正解：D

質問 # 19
An airline has agreed that the following Key performance indicator (KPI) will help measure one of the airline's Critical Success Factors (CSFs) -customer service. The KPI is the percentage of customers rating our service as excellent in an independently administrator customer survey.
In the current year, the performance objective associated with KPI is 70%. The airline, therefore, aims for at least 70% of customers rating its service as excellent.
Which of the following activities in a Business Activity Model would establish whether the KPI and its associated performance objective is being achieved?

A. Deliver customer service.
B. Agree performance objective.
C. Define customer satisfaction.
D. Monitor customer satisfaction.

正解：D

解説：
Explanation
The activity that will establish whether the KPI and its associated performance objective is being achieved is
"Monitor customer satisfaction". This activity involves monitoring the customer satisfaction survey results in order to track the performance of the KPI and ensure that the performance objective is being met.

質問 # 20
A company produces kitchens to order. Customers specify the design of the kitchen by using a computer-aided design tool, provided on the company's website. The tool allows customers to select products, such as cabinets and cookers, and place them into a floor plan of the kitchen that they have specified.
Once the customer confirms the design, an order is placed and the customer is given a planned installation date for the kitchen. The company orders the raw materials for the kitchen and the kitchen is built by its skilled carpenters The customer can track the progress of the build on the Internet. If the kitchen Is likely to be delivered later than originally promised, a control action is taken to bring it back on schedule A Business Activity Model (BAM) developed for the company has 'sell bespoke kitchens' as its doing activity.
Which of the following activities would be directly linked by a logical dependency arrow to or from this doing activity?

A. Determine range of products.
B. Track build
C. Define carpentry skills
D. Take control action

正解：C

質問 # 21
The management of a chain of hotels has decided that one of its Critical Success Factors (CSF) is to provide excellent customer service'. The following measures have been suggested:
a) The number of customers who make use of their m-room mini bar
b) The percentage of customers who use the leisure facilities
c) The number of customers who complain.
d) The percentage of customers who join the hotel loyalty scheme
e) The percentage of customers who return
Which of these are appropriate Key Performance indicators (KPIs) for the GSF 'provide excellent customer service?

A. c. d and e
B. b. c and d.
C. a. c and e.
D. a, b and e.

正解：C

質問 # 22
EuroCoach is a holiday coach company that Is reviewing its internal business processes. The following requirement for improvement has been logged as a business rule:
'EuroCoach Is now legally responsible for ensuring that passengers taking cross-border journeys have valid passports and visas (If applicable) tor the countries to which, and through which, they will travel' Which type of business rule is this?

A. External constraint.
B. Internal policy.
C. External requirement.
D. Internal processed

正解：D

質問 # 23
It services has commissioned a new desktop PC replacement project that has been funded and running for three months, with a fully-engaged sponsor and programme manager appointed.
The head of IT service has not involve beyond the initial project start-up interviews and has not been invited to any of the project meetings.
position on the power/interest grid does the head of IT services currently occupy?

A. Some power and influence and some interest
B. Low power and influence but high interest.
C. High power or influence and high interest
D. High power or influence but low interest

正解：A

質問 # 24
A company is reviewing its critical success factors and key performance indicators So far. it has key performance indicators for the following:
* The time to deliver orders for products
* Consumer satisfaction with products.
* Wastage in product production.
* The qualifications of production employees
Which area of Kaplan and Norton's balanced business scorecard has NOT been considered?