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質問 # 10
Whistlekleen is a national dry cleaning and laundry organization with 50 shops. You are conducting an OHSMS surveillance audit of the head office and are sampling health and safety performance monitoring. You find that 80 per cent of incident originate from five shops in the same region. Most of these relate to staff and customer feeling unwell due to breathing in the pungent atmosphere. Some required to be hospitalized. The OHS Manager tells you that these are the oldest shops in the organization. The cleaning equipment emits Volatile Organic Compounds (VOCs) and needs replacing but the organisation cannot afford it at the moment.
You raise the following nonconformity against clause 10.2 of ISO 45001.
''The organization failed to act after incidents in the five old shops involving the release of VOCs from laundry operations, which resulted in injury in some instances. The equipment used was not capable of consistently operating to the required level of safety'' Select one of the options which would constitute the most effective corrective action for the nonconformity.
- A. Evaluate and update the Personal protective equipment (PPE) requirements for employees working with strong chemicals such as face masks and gloves.
- B. Reassess the OH&S risks associated with the laundry process in the five old shops.
- C. Display on emergency phone number in a prominent place to ensure that injured workers and shoppers
- D. Review the current safety procedures related to handling and use of chemicals In the laundry process to ensure their effectiveness.
正解:B
解説:
Comprehensive Detailed Explanation along with All ISO 45001 Audit Reference Clause 10.2 of ISO 45001 pertains to Nonconformity and Corrective Action. Organizations are required to evaluate incidents, investigate their causes, and implement effective corrective actions to prevent recurrence.
Issue Identified:
The incidents in the five old shops are related to VOC emissions from outdated equipment, leading to staff and customer health concerns. This indicates inadequate risk management and failure to act on known safety issues.
Analysis of Options:
A . Display an emergency phone number.
This is a reactive approach and does not address the root cause of the issue, i.e., VOC emissions. It also does not align with ISO 45001's emphasis on preventive measures.
B . Evaluate and update the PPE requirements.
While PPE is important, relying solely on PPE without addressing the root cause (emission of VOCs) is insufficient. PPE is considered the last line of defense under the hierarchy of controls.
C . Reassess the OH&S risks associated with the laundry process in the five old shops.
This option aligns with ISO 45001, Clause 8.1.2, and Clause 10.2, as it emphasizes reassessing risks and taking steps to mitigate them. A thorough risk assessment could lead to interim measures such as process improvements or administrative controls until the equipment is replaced.
D . Review the current safety procedures.
While reviewing safety procedures is useful, it does not address the specific nonconformity related to the equipment's inability to operate safely.
Best Action:
Reassessing the risks in the five shops (Option C) ensures a comprehensive review of the hazards posed by outdated equipment, leading to appropriate preventive and corrective actions.
ISO Reference:
Clause 10.2: Requires identifying and addressing nonconformities to prevent recurrence.
Clause 8.1.2: Emphasizes the hierarchy of controls and risk assessment as a foundation for mitigating hazards.
質問 # 11
You are in the closing meeting of a second-party audit to ISO 45001. Which three of the following topics are most likely to come for discussion?
- A. Whether the work instructions for a specify auditee OH&S process are focused on efficiency.
- B. The extent to which the auditee Is conforming to the requirements set out in ISO 45001.
- C. Whether the audit has correctly performed in current contracts with other customers.
- D. nature of the trading relationship that currently exists between the auditee's and auditor's organisations.
- E. The names and email address of a attendees at the closing meeting. The question of who should chair the closing meeting.
- F. The extent of the auditee's documented information system.
- G. The extent to which the auditee is conforming to the OH&S requirements contained in supply contracts with the auditing organisation.
正解:B、D、G
解説:
The closing meeting of a second-party audit focuses on the findings, conformance to agreed requirements, and areas for improvement. ISO 19011:2018 provides guidance on closing meetings, stating that the results of the audit, including conformity with criteria, must be reviewed and agreed upon.
Analysis of Options:
A: The names and email addresses of attendees at the closing meeting:
Irrelevant. Attendance details are not part of the audit discussion.
B: The extent of the auditee's documented information system:
While relevant during the audit, it is not typically a focus in the closing meeting.
C: The extent to which the auditee is conforming to OH&S requirements in supply contracts:
Correct. Second-party audits often assess compliance with contractual requirements.
D: The extent to which the auditee conforms to ISO 45001 requirements:
Correct. The core purpose of the audit is to evaluate conformity to ISO 45001.
E: The nature of the trading relationship between the organizations:
Correct. The trading relationship often shapes the scope and context of second-party audits.
F: Whether the audit has correctly performed in current contracts with other customers:
Irrelevant. The focus is on the specific audit, not contracts with other customers.
G: Whether the work instructions for a specific OH&S process are focused on efficiency:
Irrelevant. Efficiency is not the primary focus of an OH&S audit.
ISO Reference:
ISO 19011:2018, Clause 6.6.1: Conducting the closing meeting.
ISO 45001:2018, Clause 9.2: Internal audit requirements.
質問 # 12
What is the definition of the term 'audit' as per clause 3.32 of ISO 45001:2018?
- A. A document that outlines safety procedures and guidelines
- B. A systematic process to assess the risks in a workplace
- C. A legal requirement to comply with health and safety standards
- D. An evaluation of the effectiveness of health and safety measures
正解:D
解説:
According to Clause 3.32 of ISO 45001:2018, an audit is defined as a systematic, independent, and documented process for obtaining objective evidence and evaluating it to determine the extent to which audit criteria are fulfilled.
This involves assessing the effectiveness of health and safety measures implemented in the organization's OH&S management system.
Analysis of Options:
A . A systematic process to assess the risks in a workplace:
Incorrect. While audits may include risk assessments, the purpose is broader and involves evaluating the entire OH&S management system.
B . An evaluation of the effectiveness of health and safety measures:
Correct. This aligns with the definition of an audit as per ISO 45001:2018.
C . A legal requirement to comply with health and safety standards:
Incorrect. An audit is not necessarily a legal requirement but a process to assess conformity.
D . A document that outlines safety procedures and guidelines:
Incorrect. An audit is a process, not a document.
ISO Reference:
Clause 3.32: Audit definition.
質問 # 13
Which of the following standards talk about the Environment Management System? Select all the correct options, and then select Submit.
- A. ISO 45001
- B. ISO 14001
- C. ISO 14501
- D. Integrated Management system
正解:B、D
解説:
Analysis of Options:
A . Integrated Management System:
Correct. An Integrated Management System (IMS) combines multiple standards like ISO 45001, ISO 14001, and ISO 9001, addressing environment management as part of the integration.
B . ISO 14501:
Incorrect. ISO 14501 pertains to milk and milk products, not environmental management.
C . ISO 45001:
Incorrect. ISO 45001 focuses on Occupational Health and Safety, not environmental management.
D . ISO 14001:
Correct. ISO 14001 is the primary standard for Environmental Management Systems.
ISO Reference:
ISO 14001: Environment Management Systems.
Integrated Management Systems: Combines standards like ISO 14001 and ISO 45001.
質問 # 14
What does ISO 45001 say are the hazards that have to be considered when planning a health and safety management system? Select the ONE best answer.
- A. Work activities where there is the possibility of danger
- B. Hot-work, working at height, enclosed space entry, and work on electrical equipment
- C. Work hazards and environmental factors such as bad weather
- D. Work activities, workplace design, and human factors such as hours of work and bullying and harassment
正解:D
解説:
ISO 45001:2018 requires a holistic approach to occupational health and safety. This means considering all aspects that could impact worker well-being, not just obvious physical hazards. The correct answer encompasses work activities (the tasks themselves), workplace design (the physical environment), and human factors (psychological and social aspects like working hours and harassment). It's the most comprehensive and aligned with the standard's philosophy ISO 45001:2018, Clause 6.1.2, outlines requirements for hazard identification. Hazards to consider include work activities, workplace design, human factors, and social factors that may impact OH&S. These go beyond traditional physical risks and include psychosocial and organizational hazards.
Analysis of Options:
A . Work activities, workplace design, and human factors such as hours of work and bullying and harassment:
Correct. This comprehensively addresses hazard categories outlined in ISO 45001, Clause 6.1.2.
B . Work activities where there is the possibility of danger:
Too general. ISO 45001 includes broader categories of hazards, including those related to organizational and social factors.
C . Hot-work, working at height, enclosed space entry, and work on electrical equipment:
Too narrow. These are specific hazards but do not encompass the full range outlined in ISO 45001.
D . Work hazards and environmental factors such as bad weather:
Incomplete. While environmental factors are relevant, ISO 45001 also includes workplace design, human factors, and psychosocial hazards.
ISO Reference:
Clause 6.1.2.1: Hazard identification.
Annex A.6.1.2: Examples of hazard categories, including workplace design and human factors.
質問 # 15
You have been assigned by the audit team leader to evaluate the process of complying with application legislation.
Which three of the following statements about the evaluation of compliance are true?
- A. The organisation is required to establish a process for evaluating compliance
- B. The organisation cannot outsource its process for evaluating compliance.
- C. If the organisation is falling to address a legal requirement relating to another discipline e.g. Environmental management, this cannot be raised In the audit.
- D. Every member of an audit team must have a detailed understanding of the legal requirements for the sector and type of organisation they are auditing.
- E. The organisation is required to evaluate its compliance status with OH&S legal and other requirements
- F. The organization must evaluate its compliance status at least once a year
- G. 'Other requirements' include requirements that the organisation has chosen to comply with.
- H. A management review is required in all instances where one or more legal requirements are not being met.
正解:A、E、G
解説:
Comprehensive Detailed Explanation along with All ISO 45001 Audit Reference Clause 9.1.2 of ISO 45001:2018 outlines the need for organizations to evaluate compliance with applicable legal and other requirements as part of their OH&S management system.
Analysis of Options:
A :The organization must evaluate its compliance status at least once a year:
The standard does not prescribe a specific frequency but states that evaluations must be conducted at planned intervals.
B :'Other requirements' include requirements that the organization has chosen to comply with:
Correct. Other requirements may include voluntary standards, industry codes, or contractual obligations.
C :A management review is required in all instances where one or more legal requirements are not being met:
This is not true. Management reviews address compliance but are not mandated for every noncompliance.
D :Every member of an audit team must have a detailed understanding of the legal requirements for the sector and type of organization they are auditing:
Not true. Auditors must have general competency but can rely on subject-matter experts for legal specifics.
E :If the organization is failing to address a legal requirement relating to another discipline (e.g., Environmental management), this cannot be raised in the audit:
Not true. If the legal noncompliance impacts OH&S, it can be raised.
F :The organization cannot outsource its process for evaluating compliance:
The organization can outsource evaluation but retains accountability.
G:The organization is required to establish a process for evaluating compliance:
Correct. Clause 9.1.2 requires a process for compliance evaluation.
H :The organization is required to evaluate its compliance status with OH&S legal and other requirements:
Correct. Clause 9.1.2 explicitly states this requirement.
ISO Reference:
Clause 9.1.2: Evaluation of compliance.
Clause 7.5: Documented information requirements
質問 # 16
Showitoff is an organization specialization in the design and production of wall decorating materials for the domestic market.
During an ISO 45001 certification audit of the site, the auditor comes across an open, walled area just outside the maintenance department. It contains various scraps of wood and metal as well as serveral rusty components. Several heavy concrete beams are learning against a thin brick wall in which cracks are available. When asked about it, the OHS Manager states that he presumes that the materials come from maintenance work, so it is the Maintenance Manager's responsibility.
The auditor interview the Maintenance Manager in his department. He asks about the area outside and is told that it contains some excess material that the Manager likes to keep in case they come in handy at some stage. The auditor points out that the wall appears to be unstable and could collapse at any moment. The Maintenance Manager is not aware of such a situation.
The auditor decides to review the process for evaluation of compliance with health and safety regulations in more depth.
Select six option that provide a meaningful audit trail for this process.
- A. What is the cost of repairing the wall?
- B. How arc OH&S objectives verified?
- C. What input does the Maintenance Manager have in the determination of legal compliance?
- D. How arc maintenance start made aware of regulatory requirements?
- E. How ore updates to OH&S regulations monitored?
- F. What knowledge does the OHS Manager have in relevant safety leaislation?
- G. What are the qualifications of the OHS Manager and Maintenance Managers?
- H. How is the cost of safety Improvements calculated?
- I. How are OHSMS records of compliance evaluations controlled and managed?
- J. What hazards have been identified as being associated with regulations?
正解:C、D、E、F、I、J
解説:
Comprehensive Detailed Explanation along with All ISO 45001 Audit Reference An audit trail for evaluating compliance with regulations should focus on the identification, communication, and monitoring of legal and other requirements. Clause 9.1.2 of ISO 45001:2018 requires organizations to evaluate compliance with applicable OH&S legal and other requirements.
Analysis of Options:
A: What is the cost of repairing the wall?
Irrelevant to compliance evaluation, as cost considerations are not part of legal compliance.
B: What hazards have been identified as being associated with regulations?
Correct. Identifying hazards is a critical step in understanding compliance obligations (Clause 6.1.2).
C: How are maintenance staff made aware of regulatory requirements?
Correct. Communication and training are vital for compliance (Clause 7.3).
D:How are OH&S objectives verified?
Not directly relevant to compliance evaluations, as objectives pertain to performance improvement.
E:How are OHSMS records of compliance evaluations controlled and managed?
Correct. Proper documentation and record-keeping are essential for demonstrating compliance (Clause 7.5).
F :How are updates to OH&S regulations monitored?
Correct. Monitoring regulatory changes is critical for maintaining compliance (Clause 6.1.3).
G :How is the cost of safety improvements calculated?
Irrelevant to compliance, as cost analysis is not required by ISO 45001.
H:What are the qualifications of the OHS Manager and Maintenance Manager?
While competence is important, this does not directly relate to compliance evaluations.
I :What input does the Maintenance Manager have in the determination of legal compliance?
Correct. Understanding the roles and responsibilities of key personnel ensures effective compliance (Clause 5.3).
J :What knowledge does the OHS Manager have in relevant safety legislation?
Correct. Awareness of applicable legislation is critical for effective compliance evaluation (Clause 7.2).
ISO Reference:
Clause 9.1.2: Evaluation of compliance.
Clause 6.1.2: Hazard identification and risk assessment.
Clause 7.5: Documented information.
質問 # 17
You are conducting a Stage 2 certification audit to ISO 45001 at an adventure park in the Scottish Highlands. The park offers treetop walks, zip-line rides, walking trails, and horse-riding trips. The park is open to adults and children of any age. You are particularly interested in compliance with legal requirements and interview the Park Manager.
You: How do you evaluate the risks to participants that the various activities present?
Park Manager: Our risks are covered by insurance, and we operate under health and safety legislation that requires frequent checks of all our facilities. For example, we trust staff to check all our harnesses every morning.
You: Are you required to have an independent inspection carried out of zip lines, for example?
Park Manager: Yes, our insurance company employs a reputable body to do that sort of thing.
You: Can you show me a copy of the latest inspection report? Park Manager: I'd need to get that from the insurance organisation. I have the initial one when we opened eight years ago.
You examine the inspection report, which takes the form of a checklist that does not identify individual zip lines, treetop platforms, harnesses, or rope ladders. It is dated eight years previously and has a scribbled signature with no other identification of the inspection engineer. Select the two statements for which there is evidence of a nonconformity to ISO 45001.
Select two statements.
- A. The park relied on the insurance organisation to evaluate its OHS risks.
- B. The inspection organisation employed by the insurance organisation was not evaluated.
- C. The park did not have the required documentation to demonstrate compliance with legal requirements.
- D. The organisation did not monitor the safety checks by the staff of equipment.
- E. Testing to determine the safe loading of equipment was not carried out.
正解:B、C
解説:
ISO 45001 requires organizations to identify and maintain documentation to demonstrate compliance with legal and other requirements (Clause 7.5 and Clause 9.1.2). It also requires the evaluation and control of outsourced processes (Clause 8.1.4.3).
Analysis of Options:
A . The park did not have the required documentation to demonstrate compliance with legal requirements:
Correct. The outdated and incomplete inspection report (8 years old, lacking detailed identification) fails to demonstrate compliance with health and safety legislation.
B . The organization did not monitor the safety checks by staff of equipment:
Incorrect. While there is a potential gap in monitoring, the evidence provided does not directly indicate a lack of monitoring of staff checks.
C . The inspection organization employed by the insurance organization was not evaluated:
Correct. ISO 45001 requires the organization to evaluate outsourced services, including those provided by the inspection body, to ensure their adequacy.
D . The park relied on the insurance organization to evaluate its OHS risks:
Incorrect. Reliance on external evaluations may not constitute a nonconformity if risks are properly managed, but there is no evidence provided for noncompliance here.
E . Testing to determine the safe loading of equipment was not carried out:
Incorrect. While load testing is crucial, there is no evidence presented to confirm this specific issue as a nonconformity.
ISO Reference:
Clause 7.5: Control of documented information.
Clause 8.1.4.3: Control of outsourced processes.
Clause 9.1.2: Evaluation of compliance.
質問 # 18
Which two of the following are examples of activities that may occur after the third-party audit has been closed by the individual(s) managing the audit programme?
- A. Conducting a closing meeting.
- B. Revising the audit's objectives.
- C. Updating risks and opportunities to the audit programme.
- D. Writing the audit report.
- E. Addressing any audit complaints.
- F. Conducting a review of opportunities for Improvement.
正解:E、F
解説:
Comprehensive Detailed Explanation along with All ISO 45001 Audit Reference Activities following the closure of a third-party audit are generally related to improving the audit process and addressing any unresolved issues.
Analysis of Options:
A . Addressing any audit complaints:
Correct. Post-audit, complaints or concerns from stakeholders are addressed to improve the audit process and maintain credibility.
B . Conducting a closing meeting:
Incorrect. The closing meeting occurs before the audit is closed.
C . Conducting a review of opportunities for improvement:
Correct. Reviewing opportunities for improvement post-audit helps in refining processes and aligning them with organizational goals.
D . Revising the audit's objectives:
Incorrect. Audit objectives are established during the planning phase, not after the audit has been closed.
E . Updating risks and opportunities to the audit programme:
Incorrect. Updates to risks and opportunities occur during ongoing audits, not specifically post-audit.
F . Writing the audit report:
Incorrect. The audit report is prepared before the audit is officially closed.
ISO Reference:
Clause 9.2.2: Audit process review.
ISO 19011:2018, Clause 6.7: Managing complaints and follow-up.
質問 # 19
You are conducting an ISO 45001 audit of Widgets Inc.., an organization manufacturing machine parts for the aerospace industry, You find a short entry in the incident report file connecting a machine operator who suffered minor injury to his face four weeks ago when a small ribbon of metal hit him while operating his machine.
The subsequent investigation found that he was not wearing the required protective Personal Protective Equipment (PPE). He was subject to disciplinary action and warned that he would lose his job if it happened again.
Select two option of points of investigation which you would consider in order to determine conformity or nonconformity with clause 10.2 of ISO 45001.
- A. Establish whether the Incident Investigation determined the root cause of the Incident
- B. Find out when the operator's machine was last subject to a maintenance programme.
- C. find out whether the operator was sent to the hospital.
- D. Determine whether the Health and Safety Authority was notified of the incident
- E. Check whether any corrective actions were taken to eliminate or reduce the risk of recurrence of the Incident.
- F. Interview the operator to check if the was wearing the correct PPE.
正解:A、E
解説:
Clause 10.2 of ISO 45001 requires organizations to investigate incidents, determine root causes, and implement corrective actions to prevent recurrence.
Analysis of Options:
A . Check whether corrective actions were taken.
This directly relates to the requirement to implement corrective actions to address the identified risks and hazards. Failure to do so would indicate nonconformity.
B . Determine whether the Health and Safety Authority was notified.
Notification is a legal requirement in certain jurisdictions, but it is not explicitly required under ISO 45001 unless the legal context demands it.
C . Establish whether the root cause was determined.
Root cause analysis is fundamental for effective corrective action. Without this, corrective measures may not address the underlying problem.
D . Find out when the operator's machine was last subject to maintenance.
While maintenance is important, it does not directly address the incident's nonconformity.
E . Find out whether the operator was sent to the hospital.
Sending the operator to the hospital is a reactive step and not relevant to compliance with Clause 10.2.
F . Interview the operator about PPE usage.
This is relevant but insufficient for determining compliance with Clause 10.2.
ISO Reference:
Clause 10.2: Investigation of incidents, determination of causes, and implementation of corrective actions.
Clause 8.1.2: Hierarchy of controls and risk reduction.
質問 # 20
On behalf of a certification body, you are conducting a combined audit of Shelf-Fit. The organization designs, manufacturing install interiors for retail stores. They employ subcontractors for the installation work.
Representing the ISO 45001 audit, you ask the Purchase Manager about the identification of health and safety hazards for contractors on site. Having previously reviewed the hazards list (HZD-21/11 Rev.3), you found that various health and safety hazards were listed but not were associated with contractor working on-site.
When you ask about the use of contractors, the response is, ''We know that contractors use chemicals, such as glues, paints and vanishes. We trust them since they know more than we do about the safe handling of such issues''. The auditor made the same enquiry to an accompanying member of the health and safety team and was told that chemical safety had never been a problem with the installation process.
- A. The purchase manager confirmed that the safe use of chemicals in installation work was left to the contractor
- B. The organization did not have a documented process in place to control outsourced work. (8.1.4.3)
- C. The internal audit programme does not include installation sites. The audit programme does not cover the full OHS management system (Clause 9.2.2)
- D. Staff indicated that chemical hazards on installation sites are the same as at the factory. The hazard List does not reference this. (Clause 6.1.2.2)
- E. No hazard assessment by Shelf-Fit were in place for installation works on customer sites. (Clause 6.1.2.2)
- F. Some safety data sheets for chemical used were missing for some of the installation contractors.(clause 8.1.4.2)
- G. There was not communication between the organization and site contractors (7.4.1.c.2)
- H. The organization failed to include its OH&S policy in contracts for installation contractors (5.2.f)
- I. After gathering more evidence, you note down findings against several clauses of ISO 45001. Select three options to determine which findings stated are major nonconformities.
正解:B、D、G
解説:
Major nonconformities are raised when there is a systemic failure to meet ISO 45001 requirements that could lead to significant risks.
Analysis of Options:
B . Lack of a documented process for controlling outsourced work (8.1.4.3):
Major nonconformity. A failure to control outsourced work is a serious systemic issue.
C . Failure to include OH&S policy in contractor contracts (5.2.f):
Not a major nonconformity. While this is a nonconformity, it is procedural and not critical.
D . No hazard assessment for installation works (6.1.2.2):
Major nonconformity. A lack of hazard assessment for site-specific tasks is a serious issue.
E . Missing safety data sheets for contractor chemicals (8.1.4.2):
Not a major nonconformity. While important, this issue does not indicate systemic failure.
G . Chemical hazards on installation sites not referenced in the hazard list (6.1.2.2):
Major nonconformity. This reflects a failure in hazard identification and risk assessment.
H . Internal audit program does not cover installation sites (9.2.2):
Not a major nonconformity. This is a gap in auditing scope but does not directly endanger safety.
I . Safe use of chemicals left to contractors:
Not a major nonconformity. This could be addressed through improved contractor oversight rather than indicating systemic failure.
ISO Reference:
Clause 8.1.4.3: Control of outsourced processes.
Clause 6.1.2.2: Hazard identification and risk assessment.
Clause 7.4.1: Communication requirements.
質問 # 21
Match the correct responsibility with each participant of a second-party audit:
正解:
解説:
Reference:
ISO 19011:2018: Guidelines for auditing management systems.
質問 # 22
Select two options that are corrections.
- A. Changing a process to reduce its inherent risk.
- B. Adding a missing signature to a corrective action record.
- C. Using OHSMS induction training to address an identified lack OHSMS awareness among winkers.
- D. Reviewing workers training records.
- E. Updating the emergency preparedness plan as a result of carrying out a practical test.
- F. Changing the name of a tutor that did not deliver a course to the name of the tutor that did.
正解:B、F
解説:
Comprehensive Detailed Explanation along with All ISO 45001 Audit Reference Corrections address immediate issues, such as errors or omissions, without addressing root causes. Clause 10.2 of ISO 45001:2018 allows for corrections alongside corrective actions.
Analysis of Options:
A . Adding a missing signature to a corrective action record:
Correct. This is a correction addressing an administrative oversight.
B . Changing a process to reduce its inherent risk:
Incorrect. This is a corrective action aimed at addressing root causes, not a correction.
C . Changing the name of a tutor that did not deliver a course to the name of the tutor that did:
Correct. This corrects an error in records without addressing systemic issues.
D . Reviewing workers' training records:
Incorrect. This is part of ongoing monitoring or auditing, not a correction.
E . Updating the emergency preparedness plan as a result of carrying out a practical test:
Incorrect. This is a corrective action resulting from performance evaluation, not a correction.
F . Using OHSMS induction training to address an identified lack of OHSMS awareness among workers:
Incorrect. This is a preventive or corrective action, not a correction.
ISO Reference:
Clause 10.2: Nonconformity and corrective action.
Clause 7.5: Control of documented information
質問 # 23
An audit team leader arrives at a steel fabrication organisation that manufactures stairways to carry out a Stage2 certification audit. At a meeting with the OHSMS Manager, she is told that they have won their biggest contact from a construction organization to manufacture and install stairways.
During the audit, a team member found that several employees had suffered hand injuries over several months due to handrail welds not being property polished. The OHSMS Manager blames the new employees they had to take on because of the big contract. The auditor raises a nonconformance against clause 10.2 erf ISO 45001.
In relation to the nonconformity raised by the auditor and in line with the policy of the certification body, the audit team raise improvement opportunities in the audit report.
Which three of the options would represent acceptance opportunities for improvement in the report?
- A. The molding polishers should be disciplined for Incompetency.
- B. All workers should be given competence test.
- C. A first aid station could be located next to the handrail polishing operation.
- D. The requirement for wearing protective gloves could be extended to shop floor workers across all operations.
- E. Operational planning activities may benefit from an improved risk based approach based on international standards tor risk management.
- F. The induction programme for new employees could include an awareness training video in health and safety.
- G. A quality control programme could involve non-destructive testing of the welded handrails
- H. Additional internal audits of the OHS management system may reduce production problems.
正解:D、E、F
解説:
Comprehensive Detailed Explanation along with All ISO 45001 Audit Reference Opportunities for improvement (OFIs) are suggestions provided during audits that do not indicate nonconformities but are aimed at enhancing the system's performance.
Analysis of Options:
A . A quality control program could involve non-destructive testing of the welded handrails:
While beneficial, this focuses on product quality rather than OH&S improvements.
B . Operational planning activities may benefit from an improved risk-based approach based on international standards for risk management:
Correct. Enhancing risk-based thinking aligns with Clause 6.1.1.
C . A first aid station could be located next to the handrail polishing operation:
While useful, first aid station placement is an operational matter, not directly related to OH&S management system improvement.
D . Additional internal audits of the OHS management system may reduce production problems:
Internal audits should address system performance, not production problems.
F . The induction program for new employees could include an awareness training video on health and safety:
Correct. Enhanced training for new employees addresses Clause 7.2 (competence).
G . The requirement for wearing protective gloves could be extended to shop floor workers across all operations:
Correct. This improves hazard control in line with Clause 8.1.2.
H . The molding polishers should be disciplined for incompetency:
Disciplinary actions are outside the scope of system improvement.
ISO Reference:
Clause 6.1.1: Risk management.
Clause 7.2: Competence.
Clause 8.1.2: Hierarchy of controls.
質問 # 24
A well-known fast-food organisation (ISO 45001 certified) contracts young people to deliver orders; last week one of them died in a street accident riding for the first time a new motorbike provided by the organisation. You will lead the recertification audit in two weeks, and you plan to prepare a checklist to investigate this incident. The following are potential questions you might ask; match them to the related ISO 45001 clause/subclause.
正解:
解説:
質問 # 25
When calculating an ISO 45001 third party initial audit duration, which two of the following statements are false?
- A. Think about the complexity of the organization's business
- B. Include the time allocated for lunch breaks
- C. Consider the number of sites to be sampled
- D. Include outsourced processes
- E. Incorporate the time taken to travel to/from the audit location
- F. Consider the number of functions related to OHS management
正解:B、E
解説:
Comprehensive Detailed Explanation along with All ISO 45001 Audit Reference Analysis of Each Option:
A . Consider the number of functions related to OHS management.
True.
The number of functions related to OHS management directly impacts the audit duration. More functions require additional time for the auditor to review documentation, processes, and implementation across those areas.
Reference: IAF MD 5:2020, Clause 2.3.1 (factors affecting audit time).
B . Consider the number of sites to be sampled.
True.
For multi-site organizations, the number of sites to be sampled is critical in calculating audit duration. Sampling requirements are determined using guidelines such as IAF MD 1:2022 and depend on the complexity, size, and risks associated with each site.
Reference: IAF MD 1:2022, Clause 4.2.
C . Include outsourced processes.
True.
Outsourced processes that affect the OHS management system must be evaluated as part of the audit. This includes reviewing the organization's control over such processes. Auditing these aspects impacts the audit duration.
Reference: ISO 45001:2018, Clause 8.1.4 and IAF MD 5:2020, Clause 2.3.1.
D . Include the time allocated for lunch breaks.
False.
Lunch breaks are not considered part of the audit duration as they do not contribute to the assessment of the management system. Audit time calculations exclude non-working hours, including breaks.
Reference: IAF MD 5:2020, Clause 2.5.
E . Incorporate the time taken to travel to/from the audit location.
False.
Travel time is excluded when calculating the audit duration. While travel logistics are considered in audit planning, they do not count towards the total audit time.
Reference: IAF MD 5:2020, Clause 2.5.
F . Think about the complexity of the organization's business.
True.
The complexity of the organization's business, including the nature of hazards, risks, and legal obligations, significantly affects the audit duration. More complex operations typically require longer audit times.
Reference: IAF MD 5:2020, Clause 2.3.1.
Key ISO and IAF Reference:
ISO 45001:2018: Clause 9.2.2 (Audit Program).
IAF MD 5:2020: "Determination of Audit Time of Quality and Environmental Management Systems." IAF MD 1:2022: "Audit and Certification of Multiple Sites Based on Sampling."
質問 # 26
An audit team leader prepares the audit plan for an initial Stage 2 certification audit. Which two of the following statements are false?
- A. The audit team leader should plan to interview each employee.
- B. The audit team leader does not select the OHS audit team members.
- C. The organisation should cancel at staff leave during the audit.
- D. The audit team leader should present the plan to the auditee before the Stage 2 audit.
- E. The organisation should review the audit plan for agreement.
- F. The plan does not need to include the names of the senior managers.
正解:A、B
解説:
Comprehensive Detailed Explanation along with All ISO 45001 Audit Reference Analysis of Each Option:
A . The organisation should review the audit plan for agreement.
True.
According to ISO 45001 guidelines and ISO 19011 (Guidelines for Auditing Management Systems), it is standard practice for the auditee organization to review and agree to the audit plan to ensure clarity on scope, objectives, and processes.
Reference: ISO 19011:2018, Clause 6.3.2.
B . The audit team leader does not select the OHS audit team members.
False.
The audit team leader is responsible for selecting competent team members with the requisite expertise to evaluate the auditee's Occupational Health & Safety Management System (OHSMS). Selection is based on criteria such as knowledge of ISO 45001, auditing skills, and understanding of the industry.
Reference: ISO 19011:2018, Clause 5.4.2 and 6.3.1.
C . The audit team leader should plan to interview each employee.
False.
While employee interviews are an essential part of gathering evidence during an ISO 45001 audit, interviewing every employee is impractical and unnecessary. A representative sampling strategy is used to assess compliance across various levels and departments.
Reference: ISO 19011:2018, Clause 6.4.6.
D . The audit team leader should present the plan to the auditee before the Stage 2 audit.
True.
Presenting the audit plan to the auditee before the audit is essential to ensure all parties are informed and prepared for the audit. This practice is emphasized in ISO 19011 and supports transparency and effective audit execution.
Reference: ISO 19011:2018, Clause 6.3.3.
E . The organisation should cancel staff leave during the audit.
False.
ISO 45001 and related audit guidelines do not mandate the cancellation of staff leave during audits. While key personnel should be available, the audit team collaborates with the organization to plan around leave schedules to minimize disruption.
Reference: Not explicitly covered in ISO 45001 or ISO 19011; falls under planning discretion.
F . The plan does not need to include the names of the senior managers.
True.
While the audit plan should outline the scope, objectives, and methods, it does not specifically require the inclusion of senior managers' names unless they are directly involved in the audit.
Reference: ISO 19011:2018, Clause 6.3.2.
Key ISO Reference:
ISO 45001:2018, Clause 9.2 (Internal Audit Requirements).
ISO 19011:2018, Clauses 5.4.2, 6.3.1, 6.3.2, and 6.4.6.
質問 # 27
Showitoff is an organisation spcialising in the design and production of wall decorating material for the domestic market. During an ISO 45001 certification audit of the site, the auditor comes across an open, walled area just outside the maintenance department. It contains various scraps of wood and metal as well as several rusty components. Several heavy concrete beams are learning against a thin brick wall in which cracks are visible. When asked about it, the OHS Manager states that he presume that the material come from maintenance work, so it is the Maintenance Manager's responsibility.
The auditor interviews the Maintenance Manager in his department. He asks about the area outside and is told that it contains some excess materials that the Manager likes to keep in case they come in handy at some stage. The auditor points out that the wall appears to be unstable collapse at any moment. The Maintenance Manager is not aware of such a situation.
Which three statement represent good audit practice?
- A. The auditor should consider surveying more areas of the site for other potentially unsafe situations.
- B. The audit should demand that the Maintenance Manager deals with the wall.
- C. The auditor should advice the organisation to get rid of the walled area.
- D. The audit should ask the Maintenance Manager to conduct a safety survey.
- E. The audit should raise a nonconformity against ISO 45001.
- F. The audit should check the lines of communication between the OHS Manager and maintenance Manager.
- G. The audit should refer the organization to the health and safety authorities.
- H. The auditor should check whether the organization has identified the safety hazards associated with the walled area.
正解:A、F、H
解説:
Comprehensive Detailed Explanation along with All ISO 45001 Audit Reference Clause 6.1.2 of ISO 45001:2018 emphasizes the identification of hazards and assessment of risks, and Clause 5.4 highlights the importance of consultation and communication among roles. The auditor's role includes verifying conformity to these clauses through evidence gathering and observation.
Analysis of Options:
A :The auditor should advise the organization to get rid of the walled area.
This is outside the scope of an auditor's role, which is to observe and report findings, not to dictate specific actions.
B :The auditor should ask the Maintenance Manager to conduct a safety survey.
While safety surveys are useful, asking the Maintenance Manager to conduct one is not the auditor's responsibility.
C :The auditor should check the lines of communication between the OHS Manager and Maintenance Manager.
This aligns with ISO 45001:2018, Clause 5.4, as communication gaps may have contributed to the situation.
D :he auditor should check whether the organization has identified the safety hazards associated with the walled area.
Clause 6.1.2 requires hazard identification. The auditor must determine whether this has been done.
E:The auditor should consider surveying more areas of the site for other potentially unsafe situations.
Broadening the audit scope to identify additional risks is a good practice in line with Clause 9.2.2.
F :he auditor should demand that the Maintenance Manager deals with the wall.
Demanding action is not within the auditor's authority. The auditor should raise findings instead.
G :he auditor should raise a nonconformity against ISO 45001.
While this may be appropriate depending on evidence, raising a nonconformity is not a replacement for good audit practices.
H :The auditor should refer the organization to health and safety authorities.
This step is extreme and should only occur if there is an imminent danger and no action is being taken.
ISO Reference:
Clause 6.1.2: Hazard identification and risk assessment.
Clause 5.4: Worker consultation and participation.
Clause 9.2.2: Internal audit program and execution.
質問 # 28
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