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質問 # 11
Answer the following question about how risks will be reduced on the Hoy Hall Hotel project through successful application of the DSDM Principles.
Column 1 lists a selection of project risks identified on the Hoy Hall Hotel project. Column 2 is a list of the DSDM Principles. For each risk in Column 1, select from Column
2 the DSDM Principle which, if applied appropriately, would MOST help to reduce or mitigate that risk.
Each selection from Column 2 can be used once, more than once or not at all.
正解：
解説：
Explanation:
Here are the DSDM Principles that would most help to reduce or mitigate the listed risks:
* The 'Hoy for Hoy Hall' Action Group may cause delay to the project if they are not kept updated on how the finished rooms are going to look.
* G. Communicate continuously and clearly
* Timber Tigers will ensure that the front rooms are finished and approved by the end of Timebox A.
* E. Build incrementally from firm foundations
* The Architecture Angels IT support team may require more detail up front in order to approve the initial design for the new online reservation system.
* A. Focus on the business need
* The morale of the Solution Development Team may be adversely affected if the external web design specialist is not a team player.
* C. Collaborate
* Empowering the Solution Development Team to manage themselves on a day-to-day basis may result in the Project Manager losing sight of what activities are being carried out, by whom and when.
* H. Demonstrate control
質問 # 12
What action should the Project Manager take to plan the deployment activities?
- A. Check the Delivery Plan for deployment activities and update as required.
- B. Update the Timebox Plan for Timebox C with the activities required to deploy the solution.
- C. Prepare a Timebox Plan for the next Development Timebox.
- D. Create a plan of activities to deploy the solution at the end of Timebox C.
正解：A
質問 # 13
During Timebox B, the 'Hoy for Hoy Hall'Action Group disagreed about the planned outcome of the Timebox.
The Project Manager organised a Facilitated Workshop to re-
engage this group and explore discrepancies in understanding.
Is this an appropriate application of Agile Project Management for this project?
- A. No, because the Project Manager should have escalated this disagreement as an issue before any action was taken.
- B. No, because the local Action Group should have attended the Daily Stand-up meetings.
- C. Yes, because discussing requirements in the presence of other stakeholders increases the whole group's awareness.
- D. Yes, because Facilitated Workshops provide a forum for each member of the team to present a short progress report.
正解：C
質問 # 14
Review sessions have been scheduled at end of Investigation, Refinement and Consolidation for the later Timeboxes to ensure that the mistakes made in Timebox A do not happen again.
Which Agile principle MOST influences this course of action?
- A. Demonstrate control.
- B. Focus on the business need.
- C. Deliver on time.
- D. Build incrementally from firm foundations.
正解：A
質問 # 15
During Refinement in Timebox B, a Review Session was scheduled for the Business Visionary to review the products completed during this Timebox, and to agree what needed to be done before these would be acceptable.
Is this an appropriate application of Agile Project Management for this project?
- A. Yes, because this will enable the Solution Development Team to ensure they are on track to deliver a viable solution.
- B. No, because only members of the Solution Development Team are permitted to attend Review Sessions.
- C. Yes, because this allows each team member working in the Timebox to provide a short progress report and raise any issues that hinder their progress.
- D. No, because early and frequent visibility of the product features will maintain engagement with the stakeholders.
正解：A
質問 # 16
Find out who is responsible for challenging the priority of requirements and deal with them accordingly.
- A. Ask the Marketing Director to explain to the Solution Development Team why the windows are a Must Have priority.
- B. Ask the Team Leader to resolve the situation.
- C. Remove empowerment from the Solution Development Team.
- D. What action should the Project Manager take when dealing with the Solution Development Team's argument that the windows should not be a Must Have priority?
正解：B
質問 # 17
Who is responsible for approving that the change in priority of the requirement for a secondary exit from the upstairs of the building accurately reflects the scope of the project in the Prioritised Requirements List?
- A. Project Manager and Architect, in the role of Technical Co-ordinator.
- B. Architecture Angels' Senior Management Team.
- C. Marketing Director, in the role of Business Visionary.
- D. Project Manager and Solution Development Team.
正解：B
解説：
The Senior Management Team, which includes the roles of the Sales, Marketing, and Finance Directors, and the Chief Executive, is typically responsible for steering the project and making decisions that reflect the overall scope and objectives of the project. They would be the appropriate body to approve changes in the project scope as represented in the Prioritised Requirements List, especially for a requirement that has legal and safety implications, such as a secondary fire exit. This team would ensure that such a change aligns with the strategic goals and compliance requirements of the project.
質問 # 18
What action should the Project Manager take during the Close-Out of Timebox C?
- A. Ensure that lessons are learned so that similar issues do not occur in future Timeboxes.
- B. Remove 'Aspects' from the supplier list for all future projects.
- C. Initiate the work required to complete the windows to the required standard.
- D. Carry out final checks to ensure the deliverables of Timebox C meet the expected standards.
正解：D
質問 # 19
Answer the following questions about the use of the Agile principles.
Final checks carried out on the rooms delivered in Timebox A show that two of the items do NOT meet the required Must Have standards related to the use of traditional wall coverings and paints. These items have therefore been recognised as NOT delivered and will have to be re-planned.
Which Agile principle MOST influences this course of action?
- A. Communicate continuously and clearly.
- B. Build incrementally from firm foundations.
- C. Never compromise quality.
- D. Collaborate.
正解：C
質問 # 20
How should the Project Manager encourage the contractors to turn up on time?
- A. Appoint Team Leaders to each of the electrical and plumbing teams.
- B. Hold a separate Daily Stand-up meeting early in the morning, for the contractors only.
- C. Place a penalty clause on all contractors for late arrival.
- D. Encourage open and honest communication to re-establish an environment of trust.
正解：D
解説：
Topic 2, XAN Insurance Company Web Project
XAN Insurance Company Web Project
(Note:
Xan is a medium-sized insurance company with a worldwide
customer base and a strong presence on the internet. Its website
has been in operation for fifteen years. It operates from one location
- a large, open-plan office in the centre of a city. It is a friendly
company with no separate private offices for individual managers.
Staff members prefer to wander around the office space and have
one-to-one chats rather than use email or have lots of meetings.
The Marketing Director is considering a project to develop a new
area on the current web site to sell a new type of insurance directly
to the proprietors of coffee bars, insuring them against minor
accidents to staff and customers. The targeted coffee bars are
privately-owned franchises and are mostly situated in railway
stations, airports and shopping centres.
The Marketing Director has not yet decided whether the system will
just provide information about insurance policies online and give
quotations, the policies then being set up later by normal mailing
and telephone contact. Alternatively, it may be possible for the
system to provide the complete set-up and sale of an insurance
policy online. In this case the system would need to enable the
online capture and processing of credit card details and the issue of
an insurance policy.
The Finance Director has budgetary control over all projects in the
company and is reluctant to release finance for projects where the
outcome, timeframe and benefits are not clear.
Because of the uncertainty about the amount of development and
the length of time it may take, it is difficult to set a timeframe on this project. The Sales Manager, who reports to the Marketing Director, has insisted that the website extensions needed for this project must be operational within 12 weeks. The Sales Manager has a You have been brought in to give advice on how an Agile Project Management approach can be used to keep control of this project and to ensure that it delivers something useful to the business within 12 weeks.
After a brief feasibility assessment, conducted by the Sales
Manager, the Finance Director has decided to authorise a 12-week
project with the objective of producing a prototype system for
insurance for coffee bars, with a release at the end of that time. Six
selected coffee bars have agreed to complete an insurance
application form online, to trial the released website.
質問 # 21
Resources are limited. The Sales Manager has two marketing assistants who may be able to give a few hours a week between them to the project.
What action should the Project Manager take?
- A. Schedule the two marketing assistants to work at different times so they can hand matters over to one another.
- B. Accept that members of the Solution Development Team will be
inconsistent. - C. Make each Timebox as long as possible to ensure the marketing
assistants have enough time to complete any work allocated to them
within the boundaries of the Timebox. - D. Try to secure formal agreement as to how many hours per week the
marketing assistants will spend on the project.
正解：D
解説：
In the context of Agile Project Management, it is crucial to have clear commitments regarding team members' availability to ensure that project planning and execution can be as accurate and effective as possible. By securing a formal agreement on the hours the marketing assistants can dedicate to the project each week, the Project Manager can better plan tasks and allocate resources, thereby optimizing the team's capacity and ensuring that project timelines and deliverables are realistic and achievable.
References:
The Agile Project Management (AgilePM) framework emphasizes the importance of clear communication, resource planning, and commitment from all team members to ensure project success. Having a formal agreement on availability helps in setting clear expectations and allows for more effective planning and utilization of resources within the constraints of the project, aligning with Agile principles of collaboration, adaptability, and iterative progress.
質問 # 22
Time is running short and the Must Have requirements for the data entry screen of the web page, as recorded in the Prioritised Requirements List, are not going to be completed on time.
What action should the Project Manager take?
- A. Ensure that this issue is escalated to the project level roles.
- B. Change the end date of the Timebox.
- C. Accept that the Must Have requirements will not be delivered on time.
- D. Amend the end date in the Delivery Plan.
正解：A
質問 # 23
Which 2 actions should the Technical Coordinator take to implement the new Must Have requirement?
- A. Assess the impact of the new Must Have requirement on the original
Business Case. - B. Ensure that the latest version of the website design in the Solution Architecture Definition is provided to all members of the Solution Development Team.
- C. Consolidate and circulate an agenda for the workshop.
- D. Check for any documented standards which need to be applied to the development of online financial transaction functionality.
- E. Add the additional tasks required to create the financial transaction functionality to the Timebox Plan.
正解：B、D
解説：
To implement the new Must Have requirement for financial transaction functionality on the coffee shop insurance product website, the Technical Coordinator should focus on actions that align with their role in overseeing the technical aspects of the project. The following actions are most appropriate for the Technical Coordinator:
Selected Actions for the Technical Coordinator:
A; Ensure that the latest version of the website design in the Solution Architecture Definition is provided to all members of the Solution Development Team.
E; Check for any documented standards which need to be applied to the development of online financial transaction functionality.
A: It's crucial for the Technical Coordinator to ensure that the Solution Development Team has access to the most current website design specifications, especially when new functionalities are being added. This ensures consistency and alignment with the overall solution architecture, facilitating effective and efficient development.
E: The Technical Coordinator is responsible for ensuring that all technical aspects of the project adhere to relevant standards, including those related to online financial transactions. This involves identifying, understanding, and applying any necessary regulatory, security, and technical standards to the development process, ensuring compliance and functionality.
Why Other Actions Are Less Suitable:
B: Assessing the impact on the original Business Case is typically the responsibility of the Business Sponsor or Project Manager, as it involves financial and strategic considerations beyond the Technical Coordinator's primary focus.
C: Adding tasks to the Timebox Plan is generally a responsibility shared between the Project Manager and the Solution Development Team, with the Technical Coordinator providing input on technical feasibility and requirements.
D: Consolidating and circulating an agenda for the workshop is an important logistical task but may not directly fall under the Technical Coordinator's responsibilities. This task is often handled by the Project Manager or a designated administrative role.
質問 # 24
Using the Project Scenario answer the following question about the technical quality of the solution to be delivered. An assessment of the maintenance requirement for the new reservation system was made during Feasibility.
Column 1 describes a list of different types of hotel reservation systems considered. Column 2 lists the three DSDM maintainability objectives. For each description in Column 1, select from Column 2 the maintainability objective it would support.
Each selection from Column 2 can be used once, more than once or not at all.
Column 1:
1. Off-the-shelf software with ready-to-use templates that will need to be customised to fully meet Hoy Hall requirements, after deployment.
2. Developing a fully functioning in-house system, developed and hosted by Architecture Angels IT Operations team.
3. All-in-one web-based reservation and accommodation management system built to Hoy Hall's specification.
4. All bookings for Hoy Hall to be scheduled by one of the other two hotels within the group, until a suitable system can be implemented at the site.
5. A spreadsheet is used to capture customer details manually. Data will then be exported into a fully functional system at a later date.
Column 2
* Maintainability is a required attribute of the initial delivered solution
* Deliver first, re-engineer later
* Short-term, tactical solution
正解：
解説：
Explanation:
For each of the descriptions in Column 1, the maintainability objective from Column 2 that each would support is as follows:
* Off-the-shelf software with ready-to-use templates that will need to be customised to fully meet Hoy Hall requirements, after deployment.
* A. Maintainability is a required attribute of the initial delivered solution
* Rationale: Customizing off-the-shelf software indicates a need for the solution to be maintainable from the onset to allow for these adjustments.
* Developing a fully functioning in-house system, developed and hosted by Architecture Angels IT Operations team.
* A. Maintainability is a required attribute of the initial delivered solution
* Rationale: In-house developed systems need to be maintainable to facilitate future changes and enhancements by the team that created them.
* All-in-one web-based reservation and accommodation management system built to Hoy Hall's specification.
* A. Maintainability is a required attribute of the initial delivered solution
* Rationale: A system built to specific requirements will require the ability to maintain and adjust the system as needs evolve, making maintainability a key initial attribute.
* All bookings for Hoy Hall to be scheduled by one of the other two hotels within the group, until a suitable system can be implemented at the site.
* C. Short-term, tactical solution
* Rationale: This is clearly a temporary measure until a proper system is in place, indicative of a tactical solution to address immediate needs.
* A spreadsheet is used to capture customer details manually. Data will then be exported into a fully functional system at a later date.
* C. Short-term, tactical solution
* Rationale: Using a spreadsheet is a stop-gap solution to manage information in the short term, emphasizing the tactical nature rather than long-term maintainability.
Option B is not selected for any of the descriptions as none of them imply an approach of delivering first with the intention to re-engineer later. They all suggest a need for immediate maintainability or a short-term fix, not a re-engineering approach.
質問 # 25
Several of the web developers working on the project have no Agile
experience. When answering the questions in the Project Approach
Questionnaire (PAQ), the Project Manager could not agree with the statement
'all members of the project understand and accept the DSDM approach'.
What action should the Project Manager take?
- A. Agree with the statement in the PAQ and keep a close watch on the web developers throughout the project.
- B. Replace the web developers with experienced Agile practitioners.
- C. Accept that the web developers are experts in their field and will be adopting their own approach throughout the project.
- D. Organize a training workshop to brief all project-level and Solution Development Team roles in the Agile approach.
正解：D
質問 # 26
Each of the following questions includes a list of true statements about individuals from Architecture Angels and Timber Tigers who have been appointed to the project team. Only 2 statements explain why, in the context of an Agile team, the individual is a suitable candidate for that role.
Remember to limit your answers to the number of selections requested in each question.
Which 2 statements explain why the Architecture Angels' Finance Director would be an appropriate Business Sponsor?
- A. Will not distract the Solution Development Team, as is usually too busy to be involved.
- B. Is concerned about preventing the costs of refurbishment from escalating and affecting the operations of the company.
- C. Has been friends with the Architecture Angels' Chief Executive since school.
- D. Is able to delegate most of the required involvement to the Chief Accountant.
- E. Is the project budget holder.
正解：B、E
解説：
The two statements that explain why the Architecture Angels' Finance Director would be an appropriate Business Sponsor are:
C: Is the project budget holder. D. Is concerned about preventing the costs of refurbishment from escalating and affecting the operations of the company.
Rationale:
*C: Being the project budget holder, the Finance Director has a clear overview of the financial aspects of the project, which is crucial for the role of Business Sponsor. They are responsible for the financial governance of the project, ensuring that the project remains viable and delivers value for money.
*D: A key responsibility of a Business Sponsor is to safeguard the project from going over budget. The Finance Director's concern for preventing cost escalation is aligned with this responsibility, as they would work to balance the financial constraints with the project objectives.
Options A, B, and E do not directly relate to the role's responsibilities and do not support why the Finance Director would be suitable for the Business Sponsor role in an Agile context.
質問 # 27
Answer the following questions about actions to be taken by different
roles.
The Business Sponsor has decided that the new coffee shop insurance
product website pages will include the financial transaction functionality to support the end-to-end sales process. The Business Sponsor views this as a valuable sales tool, enabling customers to pay for insurance policies online. If successful, this new financial transaction functionality is to be made available across all other insurance products. This is a new Must Have requirement.
All parties are to be invited to a workshop to discuss the additional work required to deliver the required solution including the new Must Have requirement. The areas to be discussed include specialist skills required and possible legal, financial and technical standards to be adhered to.
Remember to limit your answers to the number of selections requested in each question.
Which 2 actions should the Business Sponsor take to implement the new Must Have requirement?
- A. Source and hire a web developer with experience in developing online financial transaction functionality.
- B. Send a company-wide communication to explain the implications of the business change to all interested parties.
- C. Assess the impact of the new Must Have requirement on the original Business Case.
- D. Check the viability of the project, following the inclusion of the new Must Have requirement.
- E. Check for any documented standards which need to be applied to the
development of online financial transaction functionality.
正解：C、D
解説：
To implement the new Must Have requirement for the coffee shop insurance product website, which includes financial transaction functionality, the Business Sponsor should take the following actions:
Selected Actions for the Business Sponsor:
B; Check the viability of the project, following the inclusion of the new Must Have requirement.
E: Assess the impact of the new Must Have requirement on the original Business Case.
B: Evaluating the project's viability after adding a significant new requirement is crucial. This involves analyzing whether the project can still meet its objectives within the given constraints, such as time, budget, and resources, especially when the new requirement could potentially add complexity and cost.
E: Understanding how the new requirement affects the original Business Case is essential. This involves reassessing the project's expected benefits, costs, and risks in light of the new functionality. It ensures that the project remains aligned with business objectives and continues to offer a viable return on investment.
Why Other Actions Are Less Suitable:
A; While ensuring adherence to relevant standards is important, it is more of a task for the technical team or a specific role such as the Technical Coordinator, rather than the primary responsibility of the Business Sponsor.
C: Sourcing and hiring specific technical expertise, such as a web developer with experience in online financial transactions, is generally a responsibility delegated to the Project Manager or relevant technical leads, not the Business Sponsor directly.
D: While communicating business changes to all interested parties is important, the specific action of explaining the implications of the business change company-wide is more likely to be a collaborative effort involving several roles, including the Business Change Manager, rather than solely the Business Sponsor's responsibility.
質問 # 28
How should the lack of provision of a fire escape from the upstairs of the building in Timebox B initially be dealt with?
- A. The Architect, in the role of Technical Co-ordinator, should escalate the issue to Architecture Angels' Senior Management Team.
- B. The Solution Development Team should commence understanding and delivering the new requirement.
- C. The Solution Development Team should revise the Timebox Plans for Timeboxes B and C.
- D. The Project Manager should escalate the issue to the Marketing Director, who is in the role of Business Visionary.
正解：A
解説：
The initial action to deal with the lack of provision of a fire escape from the upstairs of the building in Timebox B should be:
*C. The Architect, in the role of Technical Co-ordinator, should escalate the issue to Architecture Angels' Senior Management Team.
This is because the lack of a fire escape is a significant safety concern that could have legal and regulatory implications. It's important that the Senior Management Team is aware of this issue so they can make informed decisions about how to address it. The Architect, in the role of Technical Co-ordinator, is well-positioned to understand the technical implications of this issue and communicate them to the Senior Management Team.
While revising the Timebox Plans (option A) or commencing understanding and delivering the new requirement (option B) could be part of the solution, these actions should be taken after the issue has been escalated and discussed with the Senior Management Team. Escalating the issue to the Marketing Director (option D) may not be the most effective course of action, as this is primarily a technical and safety issue, not a marketing one.
質問 # 29
What should be done to allow the requirement for a secondary exit from the upstairs of the building to be changed into a Must Have priority and moved into Timebox B?
- A. The Business Visionary, Business Sponsor and Solution Development Team should reassess the Prioritised Requirements List and its priorities.
- B. The Solution Development Team should change a Must Have requirement into a Should Have in the Prioritised Requirements List.
- C. The Project Manager should move a Must Have requirement from Timebox B into Timebox C.
- D. The Project Manager should extend the timescale of Timebox B and shorten Timebox C.
正解：A
解説：
C: The Business Visionary, Business Sponsor and Solution Development Team should reassess the Prioritised Requirements List and its priorities.
Rationale:
In Agile Project Management, priorities are often reassessed and reprioritized based on new information or changes in the project's context. The need for a secondary exit due to compliance with fire safety regulations would necessitate such a reassessment. The Business Visionary and Business Sponsor, who provide the vision and funding for the project, together with the Solution Development Team, who are responsible for implementing solutions, should collaboratively review the Prioritised Requirements List to reflect this new priority. This change must be agreed upon by these key stakeholders to ensure that it aligns with the business needs and project goals.
質問 # 30
Column 1 is a list of individuals from within the Xan Insurance Company and their key responsibility within the Web project.
For each individual in Column 1, select from Column 2 the Agile Project Management team role they are fulfilling. Each selection from Column 2 can be used once, more than once or not at all.
Column 1
Manager of Web & Digital
Media - will oversee and report
progress on the delivery of the
overall system.
Finance Director - has
budgetary control and will
release finance for the project
subject to expected benefits.
Sales Manager - will formulate
design options for new
business processes that do not
adversely affect business as
usual.
Operations Manager - oversees
the design and integrity of the
technical aspects of the
solution.
Column 2
* Business Sponsor
* Business Analyst
* Business Ambassador
* Business Advisor
* Solution Developer
* Technical Coordinator
* DSDM Coach
* Project Manager
正解：
解説：
Explanation:
Based on the Agile Project Management roles and the responsibilities outlined for each individual in the XAN Insurance Company Web Project scenario, the following selections can be made:
* Manager of Web & Digital Media - will oversee and report progress on the delivery of the overall system.Selection: H. Project ManagerExplanation: The Manager of Web & Digital Media's role of overseeing and reporting on the project's progress aligns with the responsibilities of a Project Manager in an Agile setting, who is responsible for ensuring that the project meets its objectives and is delivered on time.
* Finance Director - has budgetary control and will release finance for the project subject to expected benefits.Selection: A. Business SponsorExplanation: The Finance Director's control over the budget and the decision to release funds based on the expected benefits align with the role of a Business Sponsor, who is typically responsible for the project's budget and ensuring that it delivers value to the business.
* Sales Manager - will formulate design options for new business processes that do not adversely affect business as usual.Selection: B. Business AnalystExplanation: The Sales Manager's responsibility for formulating design options for new business processes mirrors the role of a Business Analyst in Agile Project Management, who works to understand the business needs, assess the impact of changes, and ensure the solution meets business requirements.
* Operations Manager - oversees the design and integrity of the technical aspects of the solution.
Selection: F. Technical CoordinatorExplanation: The Operations Manager's focus on the technical design and integrity of the solution corresponds to the role of a Technical Coordinator in Agile projects, who ensures that the technical aspects of the project align with the business needs and technical standards.
質問 # 31
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