[2025年05月03日] PHRiテストエンジンお試しセット、PHRi問題集PDF
最新のHRCI PHRiのPDFと問題集で（2025）無料試験問題解答
質問 # 27
A key factor which contributes to reducing employee turnover rate is:
- A. employee lifestyle
- B. organizational goals
- C. job rotation
- D. work-life balance
正解：D
解説：
Work-life balance is a significant factor in employee retention, as it impacts job satisfaction and overall well- being. HRCI advises organizations to promote work-life balance initiatives to enhance employee engagement and reduce turnover, as employees are more likely to stay in roles that support their personal needs.
質問 # 28
The primary objective of doing a benefits needs assessment is to:
- A. Understand the benefit programs offered by competitors
- B. Maximize the number of benefits offered to employees
- C. Identify ways to lower the benefit costs
- D. Ensure the benefits are accepted by employees
正解：A
解説：
A benefits needs assessment involves evaluating the benefits offered by competitors to ensure the organization's package is competitive and attractive to employees. HRCI recommends that organizations conduct regular assessments to align with industry standards, thus supporting recruitment and retention efforts.
質問 # 29
In managing conflict in the workplace, an organization's resolution policy will promote (Select TWO options):
- A. managing emotions
- B. penalties
- C. mediation
- D. repudiatory breaches
- E. one-on-one dialogue
正解：C、E
解説：
Mediation and one-on-one dialogue are effective conflict resolution methods that foster open communication and mutual understanding. HRCI emphasizes that these approaches help resolve conflicts constructively, promoting a positive workplace culture and reducing tension.
質問 # 30
The first step in the candidate selection process is to:
- A. administer an aptitude test
- B. determine hiring criteria
- C. train the interview panel
- D. design an interview questionnaire
正解：B
解説：
Determining hiring criteria is essential as the first step to set a clear understanding of the skills and qualifications required. According to HRCI, establishing criteria ensures alignment with job requirements, leading to more effective and fair recruitment practices.
質問 # 31
At the end of training, participants are asked to complete a survey. The survey is intended to be used for which of the following purposes?
- A. Evaluate the Return on Investment (ROI)
- B. Develop training methods
- C. Measure delivery effectiveness
- D. Determine future training needs
正解：C
解説：
Post-training surveys are typically used to measure delivery effectiveness, assessing how well the content was delivered and if participants found it valuable. HRCI emphasizes that collecting participant feedback helps trainers adjust future sessions for improved learning experiences.
質問 # 32
A basic principle of learning states that people resist change unless they:
- A. receive recognition and rewards
- B. hear success stories from others
- C. understand the value of the training
- D. are skilled in e-learning technology
正解：C
解説：
People are more likely to embrace change if they understand its benefits and the value it brings. HRCI notes that clear communication about the purpose and value of training or change initiatives is essential in overcoming resistance and encouraging participation.
質問 # 33
A method used to understand attitudes, issues, and concerns in the workplace is:
- A. departmental feedback reports
- B. an employee satisfaction survey
- C. a general performance review
- D. analysis of employee complaints
正解：B
解説：
An employee satisfaction survey is a tool for gathering insights on employees' perspectives about their work environment, job satisfaction, and overall morale. HRCI emphasizes that such surveys help HR identify and address workplace concerns proactively.
質問 # 34
Which of the following is the most important step during the implementation phase of a policy?
- A. Technology infrastructure
- B. Employee training
- C. Buy-in from shareholders
- D. Legal requirements
正解：B
解説：
Employee training is crucial during policy implementation to ensure that all employees understand the new policy and can comply with it. HRCI advises that training helps to minimize misunderstandings and promotes adherence, especially with complex or compliance-related policies.
質問 # 35
A manager receives a picture of an employee sitting with their eyes closed during the workday. The employee appears to be sleeping. What should the manager do?
- A. Terminate the employee for sleeping on the job
- B. Gather information to determine what happened
- C. Place the picture in the employee's file
- D. Observe the employee to determine their behavior
正解：B
解説：
The manager should first gather information to understand the context, as there could be legitimate reasons (e.
g., a break or health issue) for the employee's behavior. HRCI advises that managers should investigate and understand the full context before making any disciplinary decisions.
質問 # 36
What is employee engagement?
- A. Mentoring program designed to develop workers
- B. The way that employees view the organization
- C. Desire of employees to work on a team
- D. Passion of employees to give their best to the organization
正解：D
解説：
Employee engagement refers to the emotional commitment employees have to their organization, motivating them to give their best. HRCI notes that engagement drives productivity, reduces turnover, and enhances overall organizational performance by fostering a dedicated and motivated workforce.
質問 # 37
Which of the following helps ensure accurate data entry in an organization's human resource information system (HRIS)?
- A. Data security
- B. System upgrade
- C. System integration
- D. Data auditing
正解：D
解説：
Data auditing involves regularly checking data entries for accuracy and consistency, helping to prevent errors in HRIS. According to HRCI, data auditing is crucial for maintaining high-quality data, which supports effective decision-making and compliance.
質問 # 38
If 200 jobs are posted and 50 hires were made, the hire rate is ______%.
正解：
解説：
25
Explanation:
The hiring rate is calculated as:
A number of numbers and a number of numbers Description automatically generated with medium confidence
HRCI highlights that measuring the hiring rate can help assess the effectiveness of recruitment efforts.
質問 # 39
One of the most important factors of a vacation policy is:
- A. whether vacation can be taken on religious holidays
- B. how much paid vacation time is provided
- C. how to forecast and keep track of accrual status
- D. whether employees can give vacation time to another colleague
正解：B
解説：
Specifying the amount of paid vacation time is a crucial aspect of a vacation policy, as it directly affects employee work-life balance and satisfaction. HRCI recommends clear guidelines on vacation allowances to help employees understand their entitlements and plan time off effectively.
質問 # 40
Which method best describes when an employee gains knowledge and behaviors to become an effective organizational member?
- A. Onboarding
- B. Coaching
- C. Induction
- D. Orientation
正解：A
解説：
Onboarding is a comprehensive process that helps employees gain the knowledge, skills, and behaviors needed to succeed within an organization. According to HRCI, onboarding extends beyond initial orientation by ensuring new hires are fully integrated into the company's culture and operations.
質問 # 41
How can a trainer help employees transfer new skills learned to the job?
- A. Create an action plan
- B. Eliminate the use of job aids
- C. Encourage the use of old and new behaviors
- D. Use the disciplinary system as needed
正解：A
解説：
Creating an action plan helps employees outline how they will apply new skills to their jobs. Action plans provide a structured approach, making it easier for employees to implement what they've learned. According to HRCI, action plans are essential in ensuring training effectiveness, as they provide clear, step-by-step guidelines for skill application.
質問 # 42
Which of the following are key elements in establishing pay rates?
- A. Skills and responsibilities
- B. Strategy and employee surveys
- C. Work hours and location
- D. Benefits and bonus plan
正解：A
解説：
Skills and responsibilities are primary factors when establishing pay rates, as they reflect the job's complexity, required expertise, and impact on the organization. HRCI notes that aligning pay with job requirements and responsibilities helps ensure fairness and competitiveness in the compensation structure.
質問 # 43
Which of the following serves as a reference point for resolving staff issues and decision-making?
- A. Strengths, Weaknesses, Opportunities, Threats (SWOT) analysis
- B. Career management
- C. Balanced scorecard
- D. Employee file
正解：D
解説：
An employee file serves as a reference point for HR and management when resolving issues and making decisions. This file typically contains records such as performance reviews, disciplinary actions, and other relevant documentation. According to HRCI, maintaining accurate employee records helps ensure consistency and provides factual information when handling employee-related decisions.
質問 # 44
When conducting an internal investigation, a manager must ensure that:
- A. it is conducted without violating the rights of the suspected individuals
- B. it is completed within 48 hours from the time of the complaint filed
- C. the accused party is not involved in any company meetings and gatherings
- D. the entire team is kept informed on the investigation conducted
正解：A
解説：
Ensuring that investigations respect the rights of individuals involved is critical for legal compliance and ethical practice. HRCI highlights that investigations should be confidential, unbiased, and conducted in a way that protects the dignity and privacy of all parties.
質問 # 45
Central tendency in performance reviews occurs when a manager:
- A. rates all employees' performance as average
- B. shows favoritism in performance evaluations
- C. avoids rating employees in the highest category
- D. evaluates the employees based on recent events
正解：A
解説：
Central tendency occurs when a manager rates all employees as average, avoiding extreme ratings. According to HRCI, this bias can undermine the accuracy of performance reviews, as it does not reflect the true variations in employee performance.
質問 # 46
Which of the following is the most important factor in determining whether a position is filled with a contract worker or regular employee?
- A. Availability of office space
- B. Skills required for the position
- C. Number of employees in the budget
- D. The duration of the assignment
正解：D
解説：
The duration of the assignment is a key factor; temporary or short-term roles are better suited for contract workers, while long-term needs are generally filled with regular employees. According to HRCI, analyzing the assignment's duration helps HR decide on the appropriate employment type, ensuring efficiency and cost- effectiveness.
質問 # 47
The main purpose of obtaining signatures on a memo introducing new programs (e.g., dinner allowance for newborns and flexible working hours) is to:
- A. collect workforce demographic data
- B. ensure employees received the information
- C. understand the interest for the new programs
- D. confirm that employee engagement is high
正解：B
解説：
Obtaining signatures on a memo serves as an acknowledgment that employees have received and understood the information. This is particularly important for compliance and record-keeping. HRCI emphasizes that having employees sign for acknowledgment ensures clear communication and helps avoid misunderstandings about new policies or programs.
質問 # 48
Which of the following is the primary reason for retaining employee records during and after their employment?
- A. To be a resource for templates and best practices
- B. To comply with management guidelines
- C. To have a backup to the human resource information system (HRIS)
- D. To maintain documentation in case of legal action
正解：D
解説：
Retaining employee records serves as documentation that may be necessary in the event of legal action, ensuring that the organization has a complete record of employment history and actions. According to HRCI, maintaining these records helps protect the organization and ensures compliance with legal standards.
質問 # 49
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