[2025年05月] 最新のPHRi試験問題集には合格保証が付きます
信頼できるHRCI Certifications PHRi問題集PDFで2025年05月09日に更新された問題
質問 # 16
Organizations benefit from wellness programs because they decrease:
- A. involuntary turnover
- B. legal claims
- C. health care costs
- D. training time
正解：C
解説：
Wellness programs aim to improve employee health and reduce illness, thereby lowering health care costs for the organization. HRCI explains that wellness initiatives can lead to healthier employees, reducing both absenteeism and overall health-related expenditures.
質問 # 17
A method used to understand attitudes, issues, and concerns in the workplace is:
- A. analysis of employee complaints
- B. departmental feedback reports
- C. a general performance review
- D. an employee satisfaction survey
正解：D
解説：
An employee satisfaction survey is a tool for gathering insights on employees' perspectives about their work environment, job satisfaction, and overall morale. HRCI emphasizes that such surveys help HR identify and address workplace concerns proactively.
質問 # 18
What is the first step an HR professional should take to reduce improper internet and computer usage?
- A. Monitor emails
- B. Restrict access
- C. Issue a warning
- D. Communicate the policy
正解：D
解説：
The first step is to communicate the organization's internet and computer usage policy to all employees, ensuring they understand the rules and expectations. According to HRCI, a clear policy and effective communication can help prevent misuse by making employees aware of acceptable and unacceptable behavior.
質問 # 19
Which of the following is the most important factor in determining whether a position is filled with a contract worker or regular employee?
- A. Skills required for the position
- B. The duration of the assignment
- C. Number of employees in the budget
- D. Availability of office space
正解：B
解説：
The duration of the assignment is a key factor; temporary or short-term roles are better suited for contract workers, while long-term needs are generally filled with regular employees. According to HRCI, analyzing the assignment's duration helps HR decide on the appropriate employment type, ensuring efficiency and cost- effectiveness.
質問 # 20
Which of the following provides employees with greater responsibilities?
- A. Job enrichment
- B. Job sharing
- C. Mentoring programs
- D. E-learning
正解：A
解説：
Job enrichment involves increasing the depth and responsibility of a job, which can lead to greater employee engagement and motivation. HRCI defines job enrichment as a strategy to enhance job satisfaction by allowing employees to take on more challenging tasks and develop their skills.
質問 # 21
A company wants to establish a stock option plan. Which of the following is the primary goal?
- A. Obtain capital funding
- B. Retain employees long-term
- C. Keep from increasing salaries
- D. Attract new talent
正解：B
解説：
Stock options are often used to retain employees by tying their financial gain to the company's success over time. HRCI states that such benefits encourage loyalty and a long-term commitment by aligning employee interests with organizational performance.
質問 # 22
The employee who is most likely to be terminated is one who:
- A. has a serious health condition
- B. falsifies company records
- C. questions a manager's feedback
- D. has an unexcused absence
正解：B
解説：
Falsifying company records is a serious violation of trust and company policy, which is often grounds for immediate termination due to its impact on integrity and reliability. HRCI stresses the importance of trustworthiness and honesty in employee conduct, and falsification can lead to severe consequences, including termination.
質問 # 23
Central tendency in performance reviews occurs when a manager:
- A. shows favoritism in performance evaluations
- B. evaluates the employees based on recent events
- C. rates all employees' performance as average
- D. avoids rating employees in the highest category
正解：C
解説：
Central tendency occurs when a manager rates all employees as average, avoiding extreme ratings. According to HRCI, this bias can undermine the accuracy of performance reviews, as it does not reflect the true variations in employee performance.
質問 # 24
Which communication method would be most effective to use if an employee wants to report a manager for unethical behavior?
- A. Communication meeting
- B. Online survey
- C. Social media
- D. Complaint procedure
正解：D
解説：
A formal complaint procedure is the most appropriate and effective method for reporting unethical behavior, as it ensures confidentiality and follows a structured process. HRCI emphasizes that organizations should provide clear complaint procedures to handle ethical concerns in a way that protects employees' rights and promotes accountability.
質問 # 25
A measure of employee engagement is the:
- A. degree to which employees perform in a positive and proactive manner
- B. result of employee involvement in the decision-making process
- C. employee's ability to relate to coworkers, managers, and customers
- D. quality of the relationship between employees and customers
正解：A
解説：
Employee engagement is often measured by employees' positive and proactive behavior in their roles, reflecting commitment and motivation. HRCI highlights that engaged employeesdemonstrate high productivity, enthusiasm, and dedication, which benefit organizational performance.
質問 # 26
An employee is earning a salary of US $65,000 per year, and the salary median for that job role is US $80,000 per year. The employee is at a compa-ratio of:
- A. 123%
- B. 73%
- C. 81%
- D. 91%
正解：C
解説：
The compa-ratio is calculated as:
Compa-ratio=(Employee SalaryMedian Salary)×100\text{Compa-ratio} = \left(\frac{\text{Employee Salary}}
{\text{Median Salary}}\right) \times 100Compa-ratio=(Median SalaryEmployee Salary)×100 Compa-ratio= (65,00080,000)×100=81%\text{Compa-ratio} = \left(\frac{65,000}{80,000}\right) \times 100 = 81\%Compa- ratio=(80,00065,000)×100=81% A compa-ratio of 81% indicates that the employee's salary is below the median for the job. HRCI advises using compa-ratio analysis to assess pay competitiveness and equity within an organization.
質問 # 27
HR must ensure that a new attendance policy (Select TWO options):
- A. permits unauthorized absence
- B. is written in multiple languages
- C. is communicated to all employees
- D. encourages employee autonomy
- E. complies with employment law
正解：C、E
解説：
HR should ensure the attendance policy complies with employment law to avoid legal issues and is communicated to all employees for transparency. HRCI emphasizes that compliance and communication are fundamental for policy effectiveness and adherence across the organization.
質問 # 28
An organization with a diverse workforce in age and demographics is working to improve its compensation package. Which of the following should be considered?
- A. Childcare reimbursement
- B. Tuition assistance
- C. Retirement contribution
- D. Flexible paid time off
正解：D
解説：
A diverse workforce in age and demographics will benefit from flexible paid time off, as it addresses varied personal needs across different life stages. Younger employees may value time off for personal growth, while older employees may require flexibility for health or family reasons. HRCI recommends that organizations tailor benefits packages to reflect workforce diversity, as this approach helps enhance employee satisfaction and retention by accommodating a broad range of needs and preferences.
質問 # 29
To make sure a new junior pilot learns to handle emergency situations in a safe environment, the airline should implement:
- A. simulated learning programs
- B. computer-based training
- C. on-the-job training
- D. classroom programs
正解：A
解説：
Simulated learning programs provide a controlled and safe environment for training in emergency scenarios, especially important for roles like a pilot. HRCI recommends simulations for high-risk positions to ensure skill development without endangering trainees or others.
質問 # 30
Which of the following is the primary reason for retaining employee records during and after their employment?
- A. To comply with management guidelines
- B. To have a backup to the human resource information system (HRIS)
- C. To be a resource for templates and best practices
- D. To maintain documentation in case of legal action
正解：D
解説：
Retaining employee records serves as documentation that may be necessary in the event of legal action, ensuring that the organization has a complete record of employment history and actions. According to HRCI, maintaining these records helps protect the organization and ensures compliance with legal standards.
質問 # 31
A successful succession plan provides helpful information for which of the following HR processes?
- A. Compensation and benefits
- B. Training and development
- C. Compliance and regulations
- D. Assessment and appraisal
正解：B
解説：
Succession planning informs training and development by identifying high-potential employees and tailoring developmental programs to prepare them for future roles. According to HRCI, aligning succession planning with training ensures that the organization has a pipeline of skilled employees ready to step into key positions.
質問 # 32
Which of the following methods can be used in analyzing data in HR? (Select TWO options)
- A. Nominal
- B. Predictive
- C. Discrete
- D. Productive
- E. Descriptive
正解：B、E
解説：
Descriptive analysis summarizes historical data to understand what happened, while predictive analysis uses historical data to forecast future trends. According to HRCI, both descriptive and predictive analytics are valuable tools for HR in decision-making and strategic planning.
質問 # 33
Which of the following should be considered for human resource information system (HRIS) data protection?
- A. System access is controlled
- B. User IDs are not employee names
- C. Managers have unlimited access to data
- D. Recovery site is in place
正解：A
解説：
Controlling system access is essential for data security in HRIS, limiting access to sensitive information only to authorized personnel. HRCI emphasizes access control as a key data protection measure to prevent unauthorized use and protect employee privacy.
質問 # 34
The main purpose of obtaining signatures on a memo introducing new programs (e.g., dinner allowance for newborns and flexible working hours) is to:
- A. understand the interest for the new programs
- B. confirm that employee engagement is high
- C. collect workforce demographic data
- D. ensure employees received the information
正解：D
解説：
Obtaining signatures on a memo serves as an acknowledgment that employees have received and understood the information. This is particularly important for compliance and record-keeping. HRCI emphasizes that having employees sign for acknowledgment ensures clear communication and helps avoid misunderstandings about new policies or programs.
質問 # 35
Which of the following most clearly shows what an employee needs to accomplish?
- A. Corrective actions
- B. Career planning
- C. Performance appraisal
- D. Performance goals
正解：D
解説：
Performance goals specify what an employee is expected to achieve within a set period, providing clear targets. HRCI emphasizes that setting performance goals helps employees focus on keyresponsibilities and align their efforts with organizational objectives.
質問 # 36
What is the first step when measuring employee performance?
- A. Set clear expectations
- B. Define skill gaps
- C. Identify strengths and weaknesses
- D. Assess knowledge and abilities
正解：A
解説：
Setting clear expectations is the foundational step in performance measurement, as it provides employees with specific, measurable goals to achieve. According to HRCI, clear expectations allow both employees and managers to understand performance standards, enabling fair and accurate assessments.
質問 # 37
The process used to verify HR policies and practices is a(n):
- A. demographic report
- B. HR audit
- C. HR procedure
- D. benchmark analysis
正解：B
解説：
An HR audit is a systematic process used to review and verify HR policies, procedures, and practices within an organization. This audit assesses compliance with regulations, effectiveness in achieving HR objectives, and alignment with organizational goals. According to HRCI, regular HR audits help identify gaps, ensure legal compliance, and improve HR functions, thereby mitigating risks associated with non-compliance and enhancing overall efficiency.
質問 # 38
The primary objective of doing a benefits needs assessment is to:
- A. Identify ways to lower the benefit costs
- B. Maximize the number of benefits offered to employees
- C. Ensure the benefits are accepted by employees
- D. Understand the benefit programs offered by competitors
正解：D
解説：
A benefits needs assessment involves evaluating the benefits offered by competitors to ensure the organization's package is competitive and attractive to employees. HRCI recommends that organizations conduct regular assessments to align with industry standards, thus supporting recruitment and retention efforts.
質問 # 39
Which of the following HR roles is most impacted by the implementation of a human resource information system (HRIS)?
- A. Strategic
- B. Operational
- C. Advisory
- D. Administrative
正解：D
解説：
Administrative HR functions are most impacted by HRIS implementation, as the system automates tasks like payroll, attendance tracking, and record-keeping. HRCI states that HRIS allows HR professionals to shift from routine administrative tasks to more strategic activities by improving efficiency and data accuracy.
質問 # 40
Which of the following is the most important factor to consider when issuing disciplinary action?
- A. Redundancies
- B. Consistency
- C. Job evaluation
- D. Employee engagement
正解：B
解説：
Consistency is critical in disciplinary action to ensure fairness and avoid perceptions of bias. HRCI advises that consistent application of policies across all employees helps build trust and ensures legal defensibility.
質問 # 41
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