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CBAP試験資料IIBA学習ガイド
CBAP認定は、ビジネスアナリストコミュニティで高く評価され、世界中の組織に認められています。個人がビジネスアナリストの役割を効果的に果たすために必要なスキルと知識を持っていることを雇用主やクライアントに証明します。さらに、CBAP認定にはキャリアアップや収入増加の機会があります。IIBAによると、CBAP認定プロフェッショナルは非認定のビジネスアナリストよりも平均13％多くの収入を得ています。
CBAP認定は、過去10年間で少なくとも7,500時間のビジネス分析の実務経験を持つ経験豊富なビジネスアナリストを対象としています。また、候補者は、過去4年間で最低35時間の専門能力開発を完了している必要があります。認定試験は、ビジネス分析における候補者の知識とスキルをテストする挑戦的な試験です。試験に合格することは重要な成果であり、この分野における候補者の専門知識の証です。
質問 # 60
A company is in the middle of a large-scale project. Safety concerns have been brought up by several stakeholders, and this has led to numerous proposed changes. The business analyst (BA) must now assess the impact that making these changes will have on the project. When assessing the impact of safety concerns, which of the following should be considered?
- A. Design
- B. Cost/benefit analysis
- C. Urgency
- D. Risk register
正解：B
解説：
Explanation
When assessing the impact of safety concerns, the BA should consider the cost/benefit analysis of making the changes. This technique involves comparing the costs and benefits of different options to determine the optimal solution that maximizes the value and minimizes the negative consequences. The BA should consider the costs and benefits of the changes from various perspectives, such as financial, operational, social, environmental, and ethical. The BA should also consider the trade-offs and opportunity costs of the changes, as well as the risks and uncertainties involved. The cost/benefit analysis can help the BA to prioritize the changes, communicate the rationale, and justify the recommendations. References:
CBAP / CCBA Certified Business Analysis Study Guide, 2nd Edition, Chapter 7: Solution Evaluation, Section 7.3: Assess Proposed Solution, p. 315-316 A Guide to the Business Analysis Body of Knowledge (BABOK Guide), Version 3, Chapter 10:
Solution Evaluation, Section 10.3: Assess Enterprise Limitations, p. 277-278 A Guide to the Business Analysis Body of Knowledge (BABOK Guide), Version 3, Chapter 10:
Solution Evaluation, Section 10.4: Recommend Actions to Increase Solution Value, p. 279-280
質問 # 61
Which of the following defines how the project will be estimated, budgeted, and how changes to cost will be managed?
- A. Cost management plan
- B. Coercive power
- C. Cost variance reports
- D. Control chart
正解：A
解説：
Explanation
A cost management plan is a document that defines how the project will be estimated, budgeted, and how changes to cost will be managed. It is a subsidiary plan of the project management plan and it describes the processes, tools, techniques, and methodologies that will be used to plan, execute, monitor, and control the project costs. A cost management plan also specifies the level of accuracy, units of measure, organizational procedures, reporting formats, and thresholds for cost variances and corrective actions. References:
Section 7: Project Cost Management - Q & As for the PMBOK Guide Sixth ..., section 7.1, page 1 Project Cost Estimation: How to Estimate Project Cost - ProjectManager, under What Is a Project Budget?
Project cost management basics - Clockify, under Step #1: Plan the resources
質問 # 62
You are creating a model that shows how data moves through a system. Each function that modifies the data in any manner is identified, decomposed to smaller levels, and the system is completely described from start to storage.
What type of a modeling technique are you using in this scenario?
- A. Organization modeling
- B. Work decomposition
- C. Data flow diagramming
- D. Functional decomposition
正解：C
解説：
Explanation
Data flow diagramming is a technique that shows how data moves through a system, from external entities, through processes, to data stores. Data flow diagrams can be used to model the current state or the desired state of a system, and to identify gaps or redundancies in data processing. Data flow diagrams can also be decomposed to lower levels of detail to show the sub-processes and data elements involved in each function.
Functional decomposition, work decomposition, and organization modeling are different techniques that can be used to break down a system, a project, or an organization into smaller components, but they do not focus on the data movement. References:
BABOK Guide, p. 10, 98-99
CBAP / CCBA Certified Business Analysis Study Guide, p. 240-241
Certified Business Analysis Professional (CBAP) | Coursera, Course 2, Week 2, Video: "Data Flow Diagrams"
質問 # 63
You are preparing the business case for a proposed solution in your organization. You need to identify several components for the business case including an assessment of the risks the solution may contain.
Which one of the following is the best definition of a risk as it pertains to the business case?
- A. Risk is an uncertain event that can cause the organization to lose more monies than it invests in the solution.
- B. Risks are threats to the organization's success.
- C. Risk is a potential event that can cause the solution to fail.
- D. Risk is an uncertain event or condition that may have both positive and negative affects on the solution.
正解：D
解説：
Explanation
According to the BABOK Guide, a risk is "an uncertain event or condition that, if it occurs, has a positive or negative effect on one or more project objectives such as scope, schedule, cost, and quality" (p. 10). A risk can have both positive and negative impacts, depending on the perspective of the stakeholders and the objectives of the solution. For example, a risk of adopting a new technology may be that it increases the productivity of the employees (positive) but also requires more training and maintenance (negative). A risk analysis in the business case should consider both the probability and the impact of the risks, as well as the strategies to mitigate or exploit them. References: BABOKGuide, p. 10, 114-115; Certified Business Analysis Professional (CBAP) | Coursera, Course 3, Week 2, Video: "Risk Analysis and Management"
質問 # 64
The table illustrate the statement of cash flower for a courier company for the last fiscal year:
Due to aggressive market competition the management of the company performed a strategy review and based on their0-findings and the current market conditions, they came up with strategic and tactical changes in order to keep a competitive market position.
In order to strength customer retention strategies through a new competitive advantage, the company is considering implementing a live parcel tracking system. The added value will be that the customers may determine the exact location on of the parcel whether it is in a warehouse, crossing the ocean through an overseas the exact location of th parcel whether it is in a warehouse, crossing the ocean through an overseas the ship, or travelling in a delivery truck at any time. The system tracks the location of the parcel by tracking the vehicle in which it is contained. However, for a group of old delivery trucks, it was noticed that the engine sound and vibration disturbed the tracking signal and caused of management would like to sell these vehicles and replace them with newer ones, the Chief Financial Officer (CFO) was strongly against that approach. The CFO argoad that instead of hanging tracking devices on the trucks body they can have the truck drivers manually send the truck send the truck location from a hand held mobile device every 20 minutes.
The CFO's resistance to replacing the older vehicles represents which type of cost?
- A. Operating
- B. Maintenance
- C. Opportunity
- D. Sunk
正解：A
質問 # 65
You are the business analyst for your organization and are working with Jennifer to conduct stakeholder analysis. You would like to create a RACI chart to help with the roles of the people involved in the stakeholder analysis process. Jennifer is not familiar with this chart and asks what does RACI mean. Which one of the following best describes the RACI chart in the conduct stakeholder analysis process?
- A. It's a rule that the business analyst can use to identify all of the needed stakeholders: roles, actions, communications, and interest.
- B. It's a matrix that uses Role, Action, Consult, and Inform as part of the conduct stakeholder analysis process.
- C. It's a matrix that uses the Responsible, Accountable, Consult, and Inform tasks as part of the stakeholder analysis process.
- D. It's a role and responsibility chart that identifies when stakeholders are needed in the business analyst duties.
正解：C
質問 # 66
Herb is the business analyst for the HYY Organization. As Herb is completing the organize requirements process he recognizes that requirements typically need to answer one question for identification. What is the one interrogative that requirements should answer?
- A. What
- B. How
- C. When
- D. Why
正解：A
解説：
Section: Volume B
Explanation/Reference:
質問 # 67
Which of the following types of elicitation allows each stakeholder to freely discuss their role in a particular process?
- A. Quick Interview
- B. Structured interview
- C. Unstructured interview
- D. Focus group
正解：C
解説：
Explanation
An unstructured interview is a type of elicitation that allows each stakeholder to freely discuss their role in a particular process. An unstructured interview is a flexible and informal conversation that does not follow a predefined set of questions or topics. An unstructured interview allows the interviewer to explore the stakeholder's perspectives, opinions, needs, and expectations in depth. An unstructured interview also allows the interviewer to adapt to the stakeholder's responses and follow new lines of inquiry. An unstructured interview is useful for eliciting tacit knowledge, complex information, and emotional aspects of the stakeholder's role. References: IIBA BABOK Guide v3, section 4.2.5, page 115; CBAP / CCBA Certified Business Analysis Study Guide, chapter 4, page 177; CBAP Sample Questions, question 238.
質問 # 68
Which of the following describes the actual users who interact with one another, a system, or data moved between two users?
- A. Communication port
- B. User interface
- C. Data interface
- D. Device interface
正解：B
質問 # 69
A business analyst (BA) is running a workshop with a group of stakeholders to understand the requirements for a change that the company is planning to implement.
What important factor does the BA need to understand to ensure the workshop remains focused on the topic in question?
- A. Assets
- B. Risk register
- C. Scope
- D. Future state
正解：C
解説：
Explanation
Scope is the important factor that the BA needs to understand to ensure the workshop remains focused on the topic in question. Scope is the boundary or extent of the business analysis effort, which defines what is included and excluded from the change initiative. Scope also provides the context and direction for the requirements elicitation and analysis activities. By understanding the scope, the BA can plan and facilitate the workshop effectively, and avoid any irrelevant, out-of-scope, or conflicting discussions or issues. The other options are not the best answers, as they are not as critical as scope for keeping the workshop focused, although they may be related to the topic in question. For example, future state is the desired outcome of the change initiative, assets are the resources or capabilities of the enterprise, and risk register is the document that records the identified risks and their responses. References: CBAP Handbook, CBAP Study Guide, BABOK Guide
質問 # 70
You have identified a task in your task list that cannot be completed until the inspector for the project signs off on the initial deliverables.
The inspector's signoff on the initial deliverables is called what?
- A. Milestone
- B. Assumption
- C. Constraint
- D. Dependency
正解：D
質問 # 71
A sports wristwatch product manufacturer wants to add a blood sugar monitoring toolkit to the watch. Market research has confirmed that the most profitable segment of the manufacturer's target customer is looking for this feature. The business analyst (BA) worked with the product owner to finalize the set of requirements and design options and then defined multiple approaches for implementing the feature. At this point, the solutions' team agreed that they were unable to accurately assess the merits of each of the proposed solutions.
What is the possible reason?
- A. Requirements and design options are not detailed enough
- B. Requirements are not allocated to solution components
- C. Too many approaches are dividing the team
- D. Business needs are unclear to the team
正解：D
解説：
Reference:
IIBA BABOK v3 (178)
質問 # 72
You are the business analyst for your organization. For the past several months you have been completing the business analysis duties for the solution stakeholders. You now have, you believe, the solution requirements identified and documented.
What must you now do with the requirements before proceeding?
- A. Get all of the stakeholders to sign off on the requirements.
- B. Present the solution to the project manager for his input.
- C. Make certain the stakeholders understand the requirements before they approve the requirements you've gathered.
- D. Make certain the stakeholders can pay for the solution and have them sign off on the requirements.
正解：C
質問 # 73
Which of the following diagrams is known as Ishikawa diagram?
- A. Data-flow
- B. Cost-Benefit
- C. Activity
- D. Cause-and Effect
正解：D
質問 # 74
Stakeholders have indicated concerns with the level of uncertainty they are willing to accept with the solution.
What type of analysis can the business analyst (BA) use to alleviate these concerns?
- A. Requirements
- B. Risk
- C. Gap
- D. Financial
正解：B
質問 # 75
The business analyst (BA) works in a global company and the majority of stakeholders are located in different countries The BA already explained the core requirements during the initial meetings. However due to the time zone differences it has been cumbersome to organize further meetings. What method should the BA use so the stakeholders can review the document before final approval?
- A. E-mail
- B. Collaborative games
- C. Brainstorming
- D. Group collaboration
正解：A
質問 # 76
A martial arts organization has been expanding throughout the mid-Atlantic states and has hired a business analyst (BA) to create a system that will enable the organization to manage its growing needs. The following list describes some of the operations of the martial arts organization:
* The martial arts organization offers a variety of seminars to trainees that span the entire spectrum of the martial arts training system.
* Each seminar is made up of a set of techniques.
* Coaches in the martial arts organization are assigned seminars to teach according to the area that they specialize in and their availability.
* The martial arts organization publishes and maintains a web-based calendar of the different seminars (and the assigned coaches) every quarter for the trainees to view.
* The seminar administrator in the martial arts organization manages the seminars (including seminar content), assigns seminars to coaches, and defines the seminar schedule.
To ensure understanding of the business need, the BA has created three Unified Modelling Language (UML) diagrams, which are shown below:
The BA is analyzing the requirements that are represented in the Class Diagram. In addition to the diagram, the BA would like to include a separate document that has the information about the data elements to ensure a common understanding of the classes' attributes. What technique is used to define the data elements?
- A. Data Dictionary
- B. Reviews
- C. Glossary
- D. Data Mining
正解：A
解説：
Explanation
Explanation/Reference: https://vancouver.iiba.org/sites/vancouver/files/archive/Media/Downloads/CBAP-CCBA%20Study%
20Group%202017/Session%206_Chapter%207-requirements-analysis-and-design-definition.pdf (23)
質問 # 77
You are hosting a collection of stakeholders from across the organization to identify the ideas and attitudes about your company's help desk. You want the stakeholders to honestly share their opinions about the help desk service so you can identify problems, solutions, and take actions to improve the service. What type of requirements elicitation activity is this?
- A. Focus groups
- B. Root cause analysis
- C. Stakeholder analysis
- D. Workshop
正解：A
解説：
Section: Volume A
Explanation/Reference:
質問 # 78
Which of the following roles works with the project team to understand the deliverables and then teaches the users of the deliverables how to utilize the project's product?
- A. Stakeholder
- B. Database analyst
- C. End user
- D. Trainer
正解：D
解説：
Explanation
A trainer is a role that works with the project team to understand the deliverables and then teaches the users of the deliverables how to utilize the project's product. A trainer is responsible for designing, developing, and delivering training programs and materials that enable the users to learn and apply the skills and knowledge required to use the project's product effectively and efficiently. A trainer also evaluates the effectiveness and outcomes of the training programs and provides feedback and support to the users and the project team12. An end user is a role that uses the project's product to perform their tasks or functions. An end user is the ultimate beneficiary of the project's product, and their needs and expectations are the primary drivers of the project's requirements and scope. An end user also provides feedback and input to the project team throughout the project lifecycle, and participates in testing and validating the project's product13. A database analyst is a role that designs, develops, and maintains the database systems and structures that store and manage the data and information for the project's product. A database analyst is responsible for analyzing the data and information requirements and specifications, creating and modifying the database schemas and models, ensuring the data quality and integrity, and optimizing the database performance and security14. A stakeholder is a role that has an interest or influence in the project or the project's product. A stakeholder can be an individual, group, or organization that is affected by or can affect the project's outcomes and objectives. A stakeholder can have different roles and responsibilities in the project, such as a sponsor, a customer, a supplier, a regulator, a team member, or a subject matter expert15. References:
CBAP Handbook
Trainer - iiba.org
End User - iiba.org
Database Analyst - iiba.org
Stakeholder - iiba.org
質問 # 79
Jenni is the business analyst for the UHQ Organization. She is preparing to complete the conduct elicitation activity for her organization.
Jenni can use all of the following techniques as part of this activity except for which one?
- A. Interviews
- B. Document analysis
- C. Problem tracking
- D. Requirements workshops
正解：C
質問 # 80
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