[2023年06月] 最新のSalesforce Consultant OmniStudio-Consultant試験解答豪華セット問題集
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Salesforceユーザーやコンサルタントで、キャリアを進めたい場合、Salesforce Certified OmniStudio Consultantになることに興味があるかもしれません。Salesforce Certified OmniStudio Consultant Examは、OmniStudioプラットフォームの専門家としてのスキルを証明するための資格です。試験に合格することで、クライアントの独自のニーズに合わせたOmniStudioソリューションを設計、実装、および管理する能力が証明されます。
質問 # 46
Agents for an insurance company need to know the current and past weather conditions when creating claims customers. The consultant implements a FlexCard for weather conditions in the console to ensure the agents h access to the information. The FlexCard needs to provide fields extracted from a weather API and account field from Salesforce.
According to best practice, what data source should be used?
- A. Streaming API
- B. DataRaptor Extract
- C. REST
- D. Integration Procedure
正解：D
質問 # 47
A business wants to display cases for an account using FlexCards. The cases should be organized in a tabular list by case status, so that Escalated cases appear first, followed by Active and Closed cases.
Which FlexCard feature should the consultant recommend to meet this requirement?
- A. flyout with child FlexCards with conditions to filter by case status
- B. States with conditions to filter by case status
- C. Child FlexCards in a parent FlexCard with the Group By property
- D. A Datatable element with the Group By property
正解：D
質問 # 48
A business is creating an agent console with FlexCards to provide a 360° view of their customers. The business wants the following information displayed:
* Account information including account name, phone, and website
* Active opportunities related to the account
* Active contracts related to the account
* The ability to view and renew contracts
An Integration Procedure will be used to retrieve Account, Opportunity, and Contract data.
How should the consultant design the FlexCards to meet these requirements?
- A. Parent FlexCard with single Child and multiple Card States
- B. Parent FlexCard with single Child and Card Actions
- C. Parent FlexCard with multiple Child and Card Actions
- D. Parent FlexCard with multiple Child and different Card States
正解：C
質問 # 49
An OmniScript saves data to Salesforce and to an external system. What OmniScript element could save all this data?
- A. HTTP Action
- B. DataRaptor Post Action
- C. Integration Procedure Action
- D. DataRaptor Transform Action
正解：C
質問 # 50
Which OmniStudio tool creates a Chatter post and sends to a Chatter feed?
- A. Calculation Procedure
- B. FlexCards
- C. DataRaptor Load
- D. Integration Procedure
正解：D
質問 # 51
Which three of the following are functions of a Text Block element in OmniScript?
Choose 3 answers
- A. Text formatting
- B. Error conditions
- C. User input fields
- D. Table formatting
- E. Links or images
正解：A、D、E
質問 # 52
A telecommunications company wants to create a 360° view of their customers, including all customer install products grouped by service address. During the discovery phase of the project, the consultant identifies that installed products can have 4 different statuses. Agents complete different processes, depending on status of installed product. The consultant creates an inventory of all statuses and processes as shown below.
* Status = Active
o Pay bill
o Review usage
o Cancel service
* Status = Suspended
o Pay bill
o Reconnect service
o Cancel service
* Status = Pending installation
o Set up billing
o Schedule installation
o Cancel installation
* Status = Canceled
o Reconnect service o Cancel service
* Status = Pending installation
o Set up billing
o Schedule installation
o Cancel installation
* Status = Canceled
o Pay bill
o Disconnect service
o Reconnect service
Which two FlexCard features should the consultant use to meet these requirements?
Choose 2 answers
- A. Custom Style
- B. Flyout
- C. States
- D. OmniStudio Action
正解：C、D
質問 # 53
A customer needs to create an OmniScript to capture payment Information. In the first step of the process, it user selects a payment type such as credit card, debit card, or direct bank account payment. Each payment t should display with a different icon. The process should check to see if the customer has any saved payment information of that type, and if there is, no further action is required. If there is no saved payment informatic then the user should be allowed to enter the information, and the process should save It.
Which three OmniScript elements should be used to meet these requirements?
Choose 3 answers
- A. Radio
- B. DataRaptor Post Action
- C. DataRaptor Extract Action
- D. Select
- E. DataRaptor Transform Action
正解：A、B、C
質問 # 54
A business wants to add typeahead functionality to an existing OmniScript. The business wants the user to begin entering the name of a contact in Salesforce. and allow the user to select the contact once it has found a match. Once the contact has been selected, the OmniScript should retrieve the contact's email address for use in a later step of the process.
What data source is needed when using the TypeAhead element?
- A. HTTP Action
- B. Integration Procedure Action
- C. DataRaptor Post Action
- D. DataRaptor Extract Action
正解：D
質問 # 55
What is the purpose of a DataRaptor Load?
- A. Post data to Salesforce APIs
- B. Load data to an Interface object
- C. Send data to a PDF template
- D. Write data to Salesforce objects
正解：D
質問 # 56
A company needs to generate invoices when contracts reach an approved status. Users should initiate the invoice generation process from the contract page, but the option should not appear until the contract reaches the approved status. After the invoice is generated, it should be sent to the customer for signature.
What three tools should be used in the solution the consultant recommends to meet these requirements?
Choose 3 answers
- A. DataRaptor
- B. FlexCards
- C. Interaction Launcher
- D. OmniScript
- E. OmniStudio Action
正解：A、B、D
質問 # 57
A company has an existing OmniScript that gathers customer information. User feedback suggests that the current process requires too much typing because all the data is entered into input text fields. The users also are concerned because there is no validation in the data that is entered, and users can sometimes enter data that contains errors. The required inputs are first name, last name, age, and email, users are also presented a brief questionnaire regarding customer satisfaction.
Which three input elements can the consultant recommend to improve usability and to provide validation?
Choose 3 answers
- A. Radio Group
- B. Range
- C. Text Area
- D. Email
- E. Headline
正解：A、C、D
質問 # 58
A business requires a solution to generate an event {platform event) using account information. All the event information is related to the customer and is stored in Salesforce.
Using an Integration Procedure, which two actions are necessary to design this solution?
Choose 2 answers
- A. Response
- B. DataRaptor Extract
- C. HTTP
- D. DataRaptor Post
正解：B、D
質問 # 59
A business implements a simple OmniScript in their call center that allows agents to quickly create a case when on the phone with customers. The OmniScript has been running successfully in the call center for over a year. The business decides it wants to allow partners to create cases directly from their Community portal.
What is the most efficient solution that the consultant can propose to meet this new requirement?
- A. Embed the existing OmniScript as a reusable component within a new Community OmniScript.
- B. Clone the existing OmniScript to a new LWC OmniScript and deploy to the Community portal.
- C. Duplicate the existing OmniScript and deploy the new script on the website.
- D. Deploy the existing OmniScript to the Community portal using OmniOut.
正解：A
質問 # 60
A business needs to create a FlexCard to display open cases for an account. The cases should display different depending on their priority.
* Low or Medium priority cases should display case data and an Update Account Info action.
* High priority cases should include a red border, an alert notification, and an Escalate action.
What is the most efficient way to meet these requirements?
- A. Create two FlexCards with one card state each. Use conditions on the states to filter for priority.
- B. Create two FlexCards, one for Low / Medium priority cases and another for High priority cases.
- C. Create a FlexCard with two card states. Use conditions on the state to filter for priority.
- D. Create a FlexCard with one card state. Use conditions on the fields and actions to filter for priority.
正解：C
質問 # 61
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