[2022年01月] 学習材料には有効な3313効率的問題集！ [Q22-Q37]

[2022年01月] 学習材料には有効な3313効率的問題集！

最新の3313テストエンジンPDF無料問題集保証！

Avaya 3313 認定試験の出題範囲：

トピック	出題範囲
トピック 1	Explain how to perform upgrades to a SIP enabled Avaya Aura Contact Center
トピック 2	Describe component relationships and interactions in a SIP-based AACC solution

質問 22
Which two visualization technologies are supported for Avaya Aura Contact Center (AACC)? (Choose two.)

A. Microsoft Hyper-V
B. XenSecure Xen 3.1.2
C. VMWare vSphere 3.0
D. VMWare vSphere 4.0
E. Microsoft Virtual Server

正解: A,D

質問 23
Which Avaya Aura Contact Center (AACC) support document will help you verify the Platform Vendor Independent (PVI) supported hardware?

A. Avaya Aura Contact Center Overview and Specification
B. Avaya Aura Contact Center commissioning for Avaya Aura Unified Communications
C. Avaya Aura Contact Center and Avaya Aura Unified Communications Solution Description
D. Avaya Aura Contact Center and Avaya Aura Unified Communications Platform Integration

正解: D

質問 24
A technician is troubleshooting a hung call under public tabular Displays > standard Skillset Display.
When using the phantom scan utility (Pscan) to view waiting calls, what will occur when you select a Call ID click the Clear button?

A. The call is removed from the utility but will remain on the Real-Time Display Report.
B. The call is removed from the Real-Time Display Report and the call is disconnected.
C. The call is remove from the utility and from the real -time Display report.
D. The call is disconnected and you must refresh the real-time Display Report.

正解: D

質問 25
Your department has installed a backup utility client application on your co-resident Contact Center Manager Server (CCMS) server. This utility uses port 10000 for network communications. After installing the utility and rebooting the server, you begin to have issued with the Avaya Aura Contact Center (AACC) system.
What are the symptoms of this problem that you experience?

A. SymposiumWexe fails to start and supervisors are unable to log in to Contact Center Manager Administrator (CCMA).
B. The NCCT service fails to start and agents are unable to log in via the Avaya Aura Agent Desktop) (AAAD).
C. The Toolkit Name service fails to start and agents appear as "UNKNOWN" in real-time displays.
D. The TFE service fails to start and calls are not processed.

正解: C

質問 26
The Avaya Aura Contact Center installer initiates a series of individual application installations, with each one creating its own log file.
If an application installation fails, which directory provides detailed logs on the installation failure?

A. C: Avaya\Logs\Sysops\MSiLogs\ContactCenterManagerAdministration
B. C: Avaya\Logs\Sysops\UniversalInstall
C. C:Avaya\Logs\Sysops\MSiLogs
D. C: Avaya\Logs\Sysops\MSiLogs\InstallLogs

正解: C

解説:
Explanation
https://downloads.avaya.com/css/P8/documents/100142076

質問 27
A standalone Contact Center Manager Administration (CCMA) server was configured as a member of a workgroup prior to Installation of the CCMA software. After the installation was complete, the CCMA server was configured and tested; all Functions worked Directly. The site's network administrator's network administrator has added the CCMA server to a domain; users are now unable to log on to CCMA.
What is the overall cause of this problem and how should you correct it?

A. A CCMA server that is part of a workgroup cannot be joined to a domain after installation. You must reinstall the CCMA software while the server is joined to the domain.
B. Domain group policies are not allowing CCMA services to run with the IUSR_SWC local account credentials. You must recreate the IUSR_SWC account as a domain account with local administrator privileges, and configure all CCMA services to run with the credentials of the dom. IUSR_SWC account.
C. Domain group policies are preventing the local IUSR_SWC account from accessing files and directories required by CCM You must grant the appropriate permissions for those files and directories to the local IUSR_SWC account.
D. Domain group policies have removed the local IUSR_SWC account from the local Administrators group. You must add the local IUSR_SWC account to the local Administrators group.

正解: C

質問 28
You created a user in Center Manager Administration (CCMA), but the user is not able to login as user after mapping this account.
Which utility can user to verify what accounts have been created and mapped on the CCMA server?

A. CCMA >User agent
B. Manager Administration > User accounts
C. Manager Administration configuration > CCMA User Migration
D. CCMA > User Logins

正解: A

質問 29
The Avaya Grep tool is used to search log files for Call Events for a given Contact Center Call ID.
Which three types of report output does Avaya Grep generate? (Choose three.)

A. Summary Report
B. Event Report
C. Summary Log file
D. Sip Sequence Report
E. Call Properties Report

正解: A,C,D

解説:
Explanation
By default, Avaya Grep generates three types of output: * a summary log file, for each log file you selected to search, with only the messages matching the search criteria you entered * a summary report, which records the search parameters you entered, and highlights all the warning or error messages encountered in the search * a sip sequence report, which shows a ladder diagram of the call flow along with the list of detailed messages
https://downloads.avaya.com/css/P8/documents/100178607

質問 30
In an Avaya Aura Contact Center (AACC) multimedia environment with Communications Control Toolkit (CCT), which NCCT service is not used in a SIP deployment?

A. NCCT SMON
B. NCCT TAPI Connector
C. NCCT Service
D. NCCTDALS
E. NCCT OI Service

正解: B

質問 31
In a sip-enabled Avaya Aura Contact Center (AACC) deployment, which component supplies call treatment and call progress tones to external callers?

A. Avaya Aura Media server
B. Session Manager
C. SIP Gateway manager
D. Contact center Media services

正解: D

質問 32
You are planning an Avaya Aura Contact Center (AACC) deployment. I he Information Technology department has requested that you specify host names (or the AACC servers.
Whit h two hostnames meet the server naming requirements specified by Avaya and RFC 1123? (Choose two.)

A. CTCTR SRV01
B. CTSRV01
C. CONTACTCENTERSRV01
D. 01CTCTRSRV
E. CONTACTCTRSRV01

正解: B,E

質問 33
On the Contact Center Manager Server (CCMS), by default, where are current SIP messages logged?

A. D:\Avaya\Logs\CCMS\CCMS_SGM_SipMessages0.log
B. F:\Avaya\ContactCenter\Logs\CCMS\SGM\SipMessages0.log
C. C:\Avaya\Logs\CCMS\SipMessages0.log
D. D:\Avaya\Logs\CCMS\SGM\SipMessages0.log

正解: A

質問 34
Avaya Agent Desktop (AAD) is not displaying any Communication Control Toolkit (CCT) resource.
From CCT Administration, what three checks would you make for CCT configuration issues? (Choose three.)

A. Verify that the domain account AAD is running under is configured in CCT.
B. Verify that the DNs configured on the telephone are configured as addresses in CCT.
C. Verify that the CDNs configured on the telephone are configured as addresses in CCT.
D. Verify that the domain account has at least one address assigned in CCT.

正解: A,B,C

質問 35
The Alarm Monitor shows events that occur on the CCMS. Events displayed in the Alarm Monitor also appear in the Windows Event Viewer.
The Alarm Monitor automatically starts when you log into which utility?

A. Process Monitor Utility
B. Contact Center Manager Utility
C. Contact Center Server Utility
D. Log Archiver Utility

正解: B

質問 36
Firewalls are a key part of keeping networked computers safe and secure.
Which three statements regarding Avaya Aura Contact Center (AACC) and firewalls are true? (Choose

A. If required you can import an AACC Firewall Policy.
B. Download and install Microsoft security patches to AACC servers as patches become available.
C. With every Service Pack, AACC installs a firewall policy which opens up the ports for an AACC solution to communicate and function.
D. AACC host-based firewalls can typically cause issues unless they are properly imported.

正解: A,B,D

質問 37
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