試験準備には欠かさない！Health-Cloud-Accredited-Professional問題解答でHealth-Cloud-Accredited-Professional試験問題集
リアルSalesforce Health-Cloud-Accredited-Professional試験問題 [更新されたのは2025年]
この試験では、ヘルスケア業界の規制とコンプライアンス、患者の関与、ケアの調整、データ管理など、さまざまなトピックについて説明します。候補者は、Salesforce Health Cloudプラットフォームを使用して患者データを管理し、患者の旅を追跡し、パーソナライズされたケア計画を提供する方法に関する知識を示す必要があります。
質問 # 29
Which data model is used to represent information via standard object and record types on standard objects to manage how care is covered?
- A. Payer data model
- B. Coverage data model
- C. Benefit data model
- D. Plan data model
- E. Health Insurance data model
正解：B
解説：
Coverage data model (B) is the data model that is used to represent information via standard object and record types on standard objects to manage how care is covered. Health Insurance data model (A), Payer data model , Plan data model (D), and Benefit data model (E) are not valid data models in Health Cloud.
質問 # 30
Which two of the following statements are true about Care Teams? (Choose Two.)
- A. Care Team Members are optional on a Care Plan.
- B. A Care Plan must have a Coordinator as a member of the Care Team before a Care Plan Template can be applied.
- C. Communities must be enabled before External Care Team members can be added.
- D. If the Problem and Goal objects use Private Sharing, Care Team Membership provides access to these objects.
正解：A、B
解説：
According to the Health Cloud Implementation Guide, two statements that are true about Care Teams are:
Care Team Members are optional on a Care Plan. This statement is true because a care plan can be created without any care team members assigned to it. However, adding care team members can help with collaboration and coordination of care.
A Care Plan must have a Coordinator as a member of the Care Team before a Care Plan Template can be applied. This statement is true because a coordinator is required to manage the tasks and goals of a care plan template. A coordinator can be either an internal or external user who has access to Health Cloud. If the Problem and Goal objects use Private Sharing, Care Team Membership provides access to these objects is not a true statement, as care team membership does not grant access to objects that use private sharing. Communities must be enabled before External Care Team members can be added is not a true statement, as external care team members can be added without enabling communities.
質問 # 31
Which Permission Set Licenses are required to utilize and access Health Cloud feature and functionalities?
(Choose two)
- A. Health Cloud Platform
- B. Health Cloud for Community
- C. Health Cloud
- D. Health Cloud Permission Set License
- E. Health Cloud Standard
正解：A、C
質問 # 32
Service cloud organization is migrating to health cloud, and only certain teams of users have health cloud use cases .Which users are......
- A. Care request diagnosis
- B. Care request reviews
- C. Care requestfacility
- D. Users with health cloud use cases or users who need access to health cloud objects require health cloud permission set licences.
What three types of ancillary information can be included in a single care request. - E. Care request providers
- F. A, C, D
- G. Care request drug
正解：D、F
質問 # 33
Which three type of basic Patient or Member information is displayed on the Patient info component? (Choose three.)
- A. Primary Care Coordinator
- B. Date of Birth and Age
- C. Thumbnail of Chatter Photo
- D. Gender
- E. List of Patient/Member Conditions
正解：B、D、E
解説：
List of Patient/Member Conditions (B), Gender , and Date of Birth and Age (E) are three types of basic Patient or Member information that are displayed on the Patient info component. Primary Care Coordinator (A) and Thumbnail of Chatter Photo (D) are not displayed on the Patient info component.
質問 # 34
Which three of the following features are included with a Health Cloud License?
- A. EHR Mulesoft Templates
- B. Care Cordination(Patient Services)
- C. Surveys
- D. Intelligent Form Reader with Amazon Textract
- E. Intelligent Document Automation
正解：B、C、E
解説：
According to the Health Cloud Data Model Developer Guide, Surveys, Intelligent Document Automation, and Care Coordination (Patient Services) are three features that are included with a Health Cloud License. Surveys allow you to create and send surveys to patients and providers to collect feedback and data. Intelligent Document Automation allows you to digitize your document management processes and extract data from documents using artificial intelligence. Care Coordination (Patient Services) allows you to manage patient care across multiple care plans and teams. EHR Mulesoft Templates and Intelligent Form Reader with Amazon Textract are not features that are included with a Health Cloud License.
質問 # 35
What is the best practice when transitioning an org from Service Cloud to HC?
- A. Build out HC capabilities in a new org, then migrate all users and data.
- B. Put HC use cases in a new org, leave only Service Cloud use cases in an existing org.
- C. Migrate the entire org in place.
- D. Approach depends on how each customer uses their org. Any other options may be used.
正解：D
解説：
Reference and details below.
質問 # 36
Which Permission Set Licenses are required to utilize and access Health Cloud feature and functionalities? (Choose two)
- A. Health Cloud Permission Set License
- B. Health Cloud for Community
- C. Health Cloud
- D. Health Cloud Platform
- E. Health Cloud Standard
正解：A、C
解説：
According to the Health Cloud Implementation Guide, the two permission set licenses that are required to utilize and access Health Cloud features and functionalities are Health Cloud and Health Cloud Permission Set License. Health Cloud is a base license that enables access to Health Cloud objects and tabs. Health Cloud Permission Set License is an add-on license that enables access to Health Cloud Lightning components and pages. Health Cloud for Community, Health Cloud Platform, and Health Cloud Standard are not valid permission set licenses for Health Cloud.
質問 # 37
Dr. Jill Mikel at Tahoe Hospital would like to improve the management of patient visits. Which steps should the salesforce Administrator complete to setup a patient visit Process? (Choose two)
- A. Create flow for the business process.
- B. Create a task and add the task to visit creation.
- C. Create a Task and add task to an action plan template.
- D. Create an action plan template add flow and published the template.
正解：A、D
解説：
Reference and details below.
質問 # 38
Which three are steps required to configure Health Cloud? (Choose three.)
- A. Install the Health Cloud Managed Package.
- B. Verify that Chatter Is enabled.
- C. Configure the console view.
- D. Enable the option for contacts to relate to multiple accounts.
- E. Install Health Cloud Unmanaged Packages.
正解：A、C、D
解説：
To configure Health Cloud, the following steps are required1:
Enable the option for contacts to relate to multiple accounts. This feature allows contacts to be associated with more than one account, which is essential for modeling complex relationships in healthcare.
Install the Health Cloud Managed Package. This package contains the core objects, fields, tabs, components, and other elements that make up Health Cloud.
Configure the console view. This step involves customizing the Health Cloud console app to suit your needs and preferences. You can add or remove tabs, components, page layouts, and other features to optimize your user experience.
Verify that Chatter is enabled. Chatter is a collaboration tool that allows users to communicate and share information within Health Cloud. Chatter is enabled by default in most orgs, but you can check your settings to make sure.
Install Health Cloud Unmanaged Packages. These packages are optional and provide additional functionality for specific use cases, such as utilization management, care programs, or provider search.
質問 # 39
Which objects are leveraged to track patient referrals?
- A. Care Program Enrollee
- B. Lead
- C. Care Request
- D. Cases
正解：B
解説：
According to the Health Cloud Implementation Guide, Lead is the object that is leveraged to track patient referrals. Lead is a standard object that represents a potential customer or patient who has expressed interest in a product or service. Leads can be converted into person accounts or contacts when they are qualified. Care Request, Care Program Enrollee, and Cases are not objects that are used to track patient referrals.
質問 # 40
A payer needs to enable its agents to answer questions from members regarding their benefits coverage. The payer has already set up the required objects to be populated with the necessary information through an integration.
Which Health Cloud should a consultant recommend for the record page?
- A. Benefits Coverage
- B. Benefits Verification
- C. Eligibility Validation
- D. Coverage Confirmation
正解：B
解説：
The Benefits Verification component in Salesforce Health Cloud is designed to help agents respond to member inquiries regarding benefits coverage. This feature integrates seamlessly with Health Cloud objects and data, offering agents real-time access to benefit information.
Key Features of Benefits Verification:
Real-Time Verification: Displays benefits data retrieved through integrations, allowing agents to answer member questions promptly.
Comprehensive Coverage Details: Includes plan benefits, covered services, and limits.
Customizable Layout: Can be configured on the record page to provide relevant benefit details in a user-friendly format.
Why Other Options Are Incorrect:
A . Eligibility Validation: Focuses on determining program eligibility rather than detailed benefits coverage.
B . Benefits Coverage: While related, it is not the specific tool designed for verifying benefits inquiries.
C . Coverage Confirmation: Typically used for confirming specific services under a plan, not general benefits questions.
Reference:
Benefits Verification in Health Cloud
質問 # 41
Bloomington Caregivers wants to use patient or member lists for its care coordinators in its current implementation. What is an important consideration when implementing this in Health Cloud?
- A. An administrator can create an override filter field on the person account.
- B. Fitter logic for patient or member lists is controlled by formula fields on records.
- C. If a user cannot access a field used in a fitter on a patient or member list, they will not be able to see the list
- D. An administrator can create lists or add records to existing lists from the Campaign object
正解：C
解説：
B is correct because if a user cannot access a field used in a filter on a patient or member list, they will not be able to see the list. This is because the filter criteria are applied to the user's query, and if the user does not have permission to view the field, the query will return no results. To avoid this issue, the administrator should ensure that the user has the appropriate field-level security settings for the fields used in the filter.
質問 # 42
An administrator is configuring security for a patient list.
Which three considerations should the administrator take into account to ensure proper access to the list? Choose 3 answers
- A. When a user's field-level security restricts access to a field used as a display column, the column does not appear in the list.
- B. Administrators can create restriction rules to offset a private organization-wide default setting.
- C. Administrators can restrict access using HCPatientListSecurity custom setting.
- D. Administrators can restrict access to patient or member lists using standard Salesforce sharing settings on the list.
- E. Users with profile or permission sets that restrict access to an object cannot create a list using that object.
正解：A、C、E
解説：
When configuring security for patient lists in Salesforce Health Cloud, administrators must consider object-level, field-level, and list-level access to ensure data privacy and compliance with regulations like HIPAA. Below are the key considerations:
HCPatientListSecurity Custom Setting (A):
This custom setting allows administrators to define and restrict access to patient lists at a granular level. For example, administrators can control which users can view or interact with patient lists based on their role or department.
Field-Level Security Impact (C):
If a user's field-level security restricts access to a field included in the patient list's display columns, the column will not appear in the list. This ensures sensitive data is protected and only accessible to authorized users.
Object Access Restrictions (E):
Users with restricted object-level access (via profiles or permission sets) cannot create or view lists that utilize those objects. This ensures that unauthorized users cannot access or manipulate sensitive data.
Why Other Options Are Incorrect:
B: Restriction rules in Salesforce are used to provide additional access beyond organization-wide defaults (OWDs), not for patient lists.
D: Patient list access is managed through specific Health Cloud mechanisms, not standard Salesforce sharing settings.
Reference:
Health Cloud Security Overview
Field-Level Security Documentation
質問 # 43
While implementing contracting as part of Provider Network Management, a customer wants to manage different types of payments.
Which object should a consultant configure to achieve this?
- A. Payment Agreement
- B. Care Fee Agreement
- C. Agreement Detail
- D. Value-Based Agreement
正解：A
質問 # 44
Bloomington Caregivers Is Implementing Virtual Care In Health Cloud. Which three steps are required as part of the setup?
Choose 3 answers
- A. Connect to an external electronic health record (EHR) scheduling system.
- B. Assign Health Cloud Video Calls permission set.
- C. Set up and configure Salesforce Scheduler.
- D. Configure Provider Search.
- E. Install the Virtual Care unmanaged package.
正解：B、C、E
解説：
Implementing Virtual Care in Salesforce Health Cloud enables Bloomington Caregivers to offer telehealth services, enhancing patient engagement and accessibility. The following steps are essential for setting up Virtual Care:
Set Up and Configure Salesforce Scheduler (Answer A):
Purpose: Salesforce Scheduler facilitates the booking and management of appointments, including virtual consultations.
Implementation Steps:
Enable Salesforce Scheduler: Ensure that Salesforce Scheduler is enabled in your org.
Configure Service Resources: Define healthcare providers as service resources.
Set Up Appointment Scheduling: Configure appointment types, availability, and scheduling policies to accommodate virtual visits.
Reference:
Install the Virtual Care Unmanaged Package (Answer C):
Purpose: The Virtual Care unmanaged package provides the necessary components to facilitate virtual consultations within Health Cloud.
Implementation Steps:
Download the Package: Obtain the Virtual Care unmanaged package from Salesforce AppExchange or your Salesforce account representative.
Install the Package: Follow the installation wizard to add the package to your Salesforce org.
Verify Installation: Ensure that all components, such as custom objects, fields, and Lightning components, are correctly installed.
Assign Health Cloud Video Calls Permission Set (Answer D):
Purpose: Assigning the appropriate permission set ensures that users have the necessary access rights to conduct video consultations.
Implementation Steps:
Locate the Permission Set: Find the 'Health Cloud Video Calls' permission set in your org.
Assign to Users: Assign the permission set to all users who will be conducting or managing virtual visits.
Verify Permissions: Ensure that assigned users have the required access to video call functionalities
質問 # 45
Which 3 of the components are customizable in HC?
- A. EHR Data
- B. Patient Card
- C. Life Events
- D. Timeline
- E. Custom Label
正解：B、D、E
質問 # 46
While working with a received document using Intelligent Document Automation, which three capabilities should a consultant leverage with Health Cloud out-of-the-box?
- A. Record Type Association
- B. Automated Document Checklist Item Creation
- C. eFax Connection
- D. Barcode Scanning
- E. Document Rotation
正解：A、B、D
解説：
A is correct because barcode scanning is a capability that can be leveraged with Health Cloud out-of-the-box using Intelligent Document Automation (IDA). IDA can scan and extract data from barcodes on documents, such as patient wristbands, lab reports, or medication labels.
B is correct because record type association is a capability that can be leveraged with Health Cloud out-of-the-box using IDA. IDA can associate a document with a specific record type based on the document type, such as consent form, referral letter, or discharge summary.
C is incorrect because eFax connection is not a capability that can be leveraged with Health Cloud out-of-the-box using IDA. IDA does not support receiving or sending documents via eFax. However, it is possible to integrate IDA with third-party eFax services using custom code or connectors.
D is correct because automated document checklist item creation is a capability that can be leveraged with Health Cloud out-of-the-box using IDA. IDA can create document checklist items for documents that are received and processed, and update their status based on the document processing stage.
質問 # 47
Which step is recommended to be completed before migrating from Service Cloud to HC?
- A. Migrate all existing leads to candidate leads.
- B. Log a Salesforce support case.
- C. Uninstall any Sales Cloud related packages.
- D. Migrate patient data to person accounts.
正解：D
質問 # 48
A payer is looking for a solution to recruit, credential, and onboard providers into its network. Which Health Cloud add-on should help the payer address these requirements?
- A. Contact Center for Payers
- B. Provider Relationship Management
- C. Provider Network Management
- D. Utilization Management
正解：C
解説：
C is correct because Provider Relationship Management is a Health Cloud add-on that helps payers to recruit, credential, and onboard providers into their network. Provider Relationship Management provides features and tools that allow payers to manage provider contracts, track provider performance, monitor provider satisfaction, and streamline provider communication.
質問 # 49
A payer is looking to optimize the workflow for its call center, which focuses primarily on members calling to check on the status of their prior authorization requests.
How should a consultant conduct discovery to define a workflow for these call center users?
- A. Build a proof of concept to present to the client and ask them for feedback.
- B. Identify personas and ask them to walk through a day in their life, taking notes and identifying opportunities for optimization.
- C. Use work from another project to inform the discovery, then review it with the IT department.
- D. Research industry trends and develop a point of view, then present it to the customer for validation.
正解：B
解説：
The best way to conduct discovery to define a workflow for the call center users is to identify personas and ask them to walk through a day in their life, taking notes and identifying opportunities for optimization. This approach will help the consultant understand the current state of the process, the pain points and challenges, the goals and expectations, and the potential solutions.
質問 # 50
When Setting Up Intelligent Sales, which three types of record should be a ....................
Records can be Created? (Choose Three)
- A. Assets
- B. Contacts
- C. Locations
- D. Opportunities
- E. Accounts
正解：B、C、E
質問 # 51
A provider wants to set up a Contact Center leveraging Health Cloud to enable its patients to set up appointments, get answers to their billing questions, and update their plan information.
Which group of people should a consultant work with to identify pain points and define project requirements?
- A. (Persona) General physician
(Stakeholder) Salesforce administrator
(Stakeholder) Marketing Cloud administrator - B. (Persona) Care coordinator
(Stakeholder) Salesforce administrator
(Stakeholder) Tableau developer - C. (Persona) Contact Center agent
(Stakeholder) Tableau developer
(Stakeholder) MuleSoft developer - D. (Persona) Contact Center agent
(Stakeholder) Salesforce administrator
(Stakeholder) Integration architect
正解：D
解説：
To identify pain points and define project requirements for setting up a Contact Center leveraging Health Cloud, a consultant should work with the following group of people:
(Persona) Contact Center agent: This is the end user who interacts with patients through phone calls, emails, chats, or other channels. The Contact Center agent needs to have access to patient information, appointment scheduling, billing inquiries, plan updates, and other tasks in Health Cloud. The consultant should work with the Contact Center agent to understand their needs, challenges, and expectations from the system.
(Stakeholder) Salesforce administrator: This is the person who configures and maintains the Health Cloud system for the Contact Center. The Salesforce administrator needs to set up user profiles, permissions, page layouts, workflows, reports, dashboards, and other features in Health Cloud. The consultant should work with the Salesforce administrator to understand the technical requirements, limitations, and best practices for setting up the system.
(Stakeholder) Integration architect: This is the person who designs and implements the integration between Health Cloud and other external systems, such as EHRs, billing systems, or third-party applications. The integration architect needs to ensure that data is exchanged securely and accurately between Health Cloud and other systems. The consultant should work with the integration architect to understand the integration requirements, challenges, and solutions for the system. General physician, Marketing Cloud administrator, Care coordinator, Tableau developer or MuleSoft developer are not relevant people for this use case.
質問 # 52
......
Salesforce Health Cloud認定の専門的認定試験は、Salesforce Health Cloudを使用して患者の転帰を改善し、運用を合理化するための専門知識を実証しようとする医療専門家にとって貴重な資格です。医療業界の基準と規制を深く理解すること、および医療提供者の独自のニーズを満たすためにプラットフォームを構成およびカスタマイズする機能が必要です。この認定を取得することにより、専門家は自分のキャリアを前進させ、ヘルスケア業界の継続的な変革に貢献できます。
Health-Cloud-Accredited-Professional合格させる試験問題集には更新されたのは2025年：https://jp.fast2test.com/Health-Cloud-Accredited-Professional-premium-file.html
無料Health-Cloud-Accredited-Professional試験問題集でお手軽に試験合格させる：https://drive.google.com/open?id=1LTTyZzTC5Zq5KYoPkSpKcO_cBxBG7mlF